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When sending product into Horizon, please include your RMA
number, a list of the included items, and a brief summary of the
problem. A copy of your original sales receipt must be included
for warranty consideration. Be sure your name, address, and
RMA number are clearly written on the outside of the shipping
carton.
NOTICE: Do not ship LiPo batteries to Horizon. If you have
any issue with a LiPo battery, please contact the appropriate
Horizon Product Support office.
Warranty Requirements
For Warranty consideration, you must include your original
sales receipt verifying the proof-of-purchase date. Provided
warranty conditions have been met, your Product will be
serviced or replaced free of charge. Service or replacement
decisions are at the sole discretion of Horizon.
Non-Warranty Service
Should your service not be covered by warranty, service
will be completed and payment will be required without
notification or estimate of the expense unless the expense
exceeds 50% of the retail purchase cost. By submitting the
Contact Information
Country of
Purchase
Horizon Service Center
(Repairs and Repair Requests)
United
Horizon Product Support
States of
(Product Technical Assistance)
America
United
Service/Parts/Sales:
Kingdom
Horizon Hobby Limited
Horizon Technischer Service
Germany
Sales: Horizon Hobby GmbH
France
Horizon Hobby SAS
Service/Parts/Sales:
China
Horizon Hobby — China
FCC Statement
This device complies with part 15 of the FCC rules.
Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2)
this device must accept any interference received, including
interference that may cause undesired operation.
CAUTION: Changes or modifications not expressly
approved by the party responsible for compliance
could void the user's authority to operate the equipment.
EU Compliance Statement: Horizon Hobby, LLC
hereby declares that this product is in compliance
with the essential requirements and other relevant provisions
of the R&TTE, EMC Directive, and LVD Directive.
A copy of the EU Declaration of Conformity is available online
at: http://www.horizonhobby.com/content/support-render-
compliance.
12
Horizon Hobby
Sales
item for service you are agreeing to payment of the service
without notification. Service estimates are available upon
request. You must include this request with your item submitted
for service. Non-warranty service estimates will be billed a
minimum of ½ hour of labor. In addition you will be billed for
return freight. Horizon accepts money orders and cashier's
checks, as well as Visa, MasterCard, American Express, and
Discover cards. By submitting any item to Horizon for service,
you are agreeing to Horizon's Terms and Conditions found
on our website http://www.horizonhobby.com/content/_
service-center_render-service-center.
ATTENTION: Horizon service is limited to Product
compliant in the country of use and ownership. If
received, a non-compliant Product will not be serviced.
Further, the sender will be responsible for arranging
return shipment of the un-serviced Product, through a
carrier of the sender's choice and at the sender's expense.
Horizon will hold non-compliant Product for a period of 60
days from notification, after which it will be discarded.
Contact Information
servicecenter.horizonhobby.com/
RequestForm/
productsupport@horizonhobby.com
888-959-2306
sales@horizonhobby.com
888-959-2306
sales@horizonhobby.co.uk
+44 (0) 1279 641 097
service@horizonhobby.de
+49 (0) 4121 2655 100
infofrance@horizonhobby.com
+33 (0) 1 60 18 34 90
info@horizonhobby.com.cn
+86 (021) 5180 9868
This product contains a radio transmitter with wireless
technology which has been tested and found to be compliant
with the applicable regulations governing a radio transmitter
in the 2.400GHz to 2.4835GHz frequency range.
IC Information
This device complies with Industry Canada license-exempt
RSS standard(s). Operation is subject to the following two
conditions:(1) this device may not cause interference, and
(2) this device must accept any interference, including
interference that may cause undesired operation of the device.
Instructions for disposal of WEEE by users in
the European Union
This product must not be disposed of with other
waste. Instead, it is the user's responsibility to
dispose of their waste equipment by handing it
over to a designated collections point for the recycling of
waste electrical and electronic equipment. The separate
collection and recycling of your waste equipment at the
time of disposal will help to conserve natural resources and
ensure that it is recycled in a manner that protects human
health and the environment. For more information about
where you can drop off your waste equipment for recycling,
please contact your local city office, your household waste
disposal service or where you purchased the product.
Address
4105 Fieldstone Rd
Champaign, Illinois
61822 USA
Units 1-4 Ployters Rd
Staple Tye, Harlow, Essex
CM18 7NS, United Kingdom
Christian-Junge-Straße 1
25337 Elmshorn
11 Rue Georges Charpak
77127 Lieusaint, France
Room 506, No. 97 Changshou Rd.
Shanghai, China 200060
Zelos™ Twin 36
10/15
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