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Problem
Rudder does not move
Controls reversed
Motor overheats
Motor power pulses then
motor loses power
Boat blows over upon
acceleration
Limited Warranty
What This Warranty Covers
Horizon Hobby, LLC, (Horizon) warrants to the original purchaser
that the product purchased (the "Product") will be free from
defects in materials and workmanship at the date of purchase.
What is Not Covered
This warranty is not transferable and does not cover (i) cosmetic
damage, (ii) damage due to acts of God, accident, misuse,
abuse, negligence, commercial use, or due to improper use,
installation, operation or maintenance, (iii) modification of or to
any part of the Product, (iv) attempted service by anyone other
than a Horizon Hobby authorized service center, (v) Product not
purchased from an authorized Horizon dealer, or (vi) Product not
compliant with applicable technical regulations or (vii) use that
violates any applicable laws, rules, or regulations.
OTHER THAN THE EXPRESS WARRANTY ABOVE, HORIZON
MAKES NO OTHER WARRANTY OR REPRESENTATION, AND
HEREBY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES,
INCLUDING, WITHOUT LIMITATION, THE IMPLIED
WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE. THE
PURCHASER ACKNOWLEDGES THAT THEY ALONE HAVE
DETERMINED THAT THE PRODUCT WILL SUITABLY MEET
THE REQUIREMENTS OF THE PURCHASER'S INTENDED USE.
Purchaser's Remedy
Horizon's sole obligation and purchaser's sole and exclusive
remedy shall be that Horizon will, at its option, either (i)
service, or (ii) replace, any Product determined by Horizon to
be defective. Horizon reserves the right to inspect any and all
Product(s) involved in a warranty claim. Service or replacement
decisions are at the sole discretion of Horizon. Proof of
purchase is required for all warranty claims. SERVICE OR
REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS
THE PURCHASER'S SOLE AND EXCLUSIVE REMEDY.
Limitation of Liability
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT,
INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSS OF
PROFITS OR PRODUCTION OR COMMERCIAL LOSS IN
ANY WAY, REGARDLESS OF WHETHER SUCH CLAIM IS
BASED IN CONTRACT, WARRANTY, TORT, NEGLIGENCE,
STRICT LIABILITY OR ANY OTHER THEORY OF LIABILITY,
EVEN IF HORIZON HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES. Further, in no event shall the liability of
Horizon exceed the individual price of the Product on which
Zelos™ Twin 36
Possible Cause
Rudder, linkage or servo damage
Steering servo wire is damaged or
connections are loose
Transmitter is not bound correctly
BEC (Battery Elimination Circuit) of the ESC
is damaged
ESC switch is off
Transmitter settings are reversed
Blocked water cooler tubes
ESC uses default soft Low Voltage Cutoff
(LVC)
Weather conditions might be too cold
Battery is old, worn out or damaged
Batteries are too far back in the battery tray
Struts have too much positive angle, causing
the nose of the boat to lift and blow over
Water conditions are too choppy or windy
Solution
Replace or repair damaged parts and adjust controls
Do a check of steering servo wires and connections,
connect or replace as needed
Re-bind
Replace ESC
Power on ESC switch
Do the Control Direction Test and adjust controls on
transmitter appropriately
Clean or replace water tubes
Recharge boat battery or replace battery that is no longer
performing
Postpone until weather is warmer
Replace battery
Move the batteries forward to adjust the boat's center
of gravity
Adjust a more neutral or negative strut angle
Adjust the struts downward to drive the bow of the boat
down or move the batteries further forward for better
weight distribution
liability is asserted. As Horizon has no control over use, setup,
final assembly, modification or misuse, no liability shall be
assumed nor accepted for any resulting damage or injury. By
the act of use, setup or assembly, the user accepts all resulting
liability. If you as the purchaser or user are not prepared to
accept the liability associated with the use of the Product,
purchaser is advised to return the Product immediately in new
and unused condition to the place of purchase.
Law
These terms are governed by Illinois law (without regard to
conflict of law principals). This warranty gives you specific legal
rights, and you may also have other rights which vary from state
to state. Horizon reserves the right to change or modify this
warranty at any time without notice.
WARRANTY SERVICES
Questions, Assistance, and Services
Your local hobby store and/or place of purchase cannot provide
warranty support or service. Once assembly, setup or use of the
Product has been started, you must contact your local distributor
or Horizon directly. This will enable Horizon to better answer
your questions and service you in the event that you may need
any assistance. For questions or assistance, please visit our
website at www.horizonhobby.com, submit a Product Support
Inquiry, or call the toll free telephone number referenced in the
Warranty and Service Contact Information section to speak with
a Product Support representative.
Inspection or Services
If this Product needs to be inspected or serviced and is
compliant in the country you live and use the Product in,
please use the Horizon Online Service Request submission
process found on our website or call Horizon to obtain a Return
Merchandise Authorization (RMA) number. Pack the Product
securely using a shipping carton. Please note that original boxes
may be included, but are not designed to withstand the rigors
of shipping without additional protection. Ship via a carrier that
provides tracking and insurance for lost or damaged parcels, as
Horizon is not responsible for merchandise until it arrives and is
accepted at our facility. An Online Service Request is available
at http://www.horizonhobby.com/content/_service-
center_render-service-center. If you do not have internet
access, please contact Horizon Product Support to obtain a
RMA number along with instructions for submitting your product
for service. When calling Horizon, you will be asked to provide
your complete name, street address, email address and phone
number where you can be reached during business hours.
EN
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