AT&T 1080 User Manual page 83

Appendix J
In case of difficulty
The system does not
receive caller ID or the
system does not display
caller ID during call
waiting.
Common cure for
electronic equipment:
The answering system
does not answer at the
correct time.
• Make sure you subscribe to caller ID with call
waiting features services provided by the local
telephone company.
• The caller may not be calling from an area
which supports caller ID.
• Both you and the caller's telephone companies
must use equipment which are compatible with
caller ID service.
• If your phone is currently in use and a new call
comes in, you must press the [ ] to see the new
call. This procedure will allow you to see call
waiting caller ID and caller ID from other lines on
the phone.
• Make sure the telephone line cords were provided
with the telephone.
If the telephone is not responding normally, try
the following (in the order listed):
1. Disconnect the power to the telephone base.
2. Disconnect the spare battery (if the set has
one).
3. Wait a few minutes before connecting power to
the telephone base.
4. Re-install the spare battery (if the set has one).
5. Wait for the telephone to synchronize its
connection. This may take up to one minute.
• For private messages, make sure the answering
system is on. ON is selected in ANSWER STATUS
(page 57 of the installation guide).
• If Toll Saver is activated, the number of rings
changes to eleven seconds when there are
new messages waiting (page 66).
• If you subscribe to the Centrex service provided
by your local telephone company, make sure
the ANSWER DELAY time (page 66) is shorter than
the CSL DELAY RING time on the same telephone
(page 75 of the installation guide).
• If a 1080 extension is on a phone call, or recording,
or playing any type of message or announcement,
it will not be able to answer incoming calls.
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