AT&T 1070 User Manual

AT&T 1070 User Manual

4-line small business system with caller id/call waiting and speakerphone
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User's manual
1070
4-Line small business
system with caller
ID/call waiting and
speakerphone
7
1

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Table of Contents
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Summary of Contents for AT&T 1070

  • Page 1 User’s manual 1070 4-Line small business system with caller ID/call waiting and speakerphone...
  • Page 2 Congratulations on purchasing your new AT&T product. Before using this AT&T product, please read the Important product information on pages 69-70 of this user’s manual. Please thoroughly read the user’s manual for all the feature operation and troubleshooting information you need to install and operate your new AT&T product.
  • Page 3 STOP! Do you receive DSL, (Digital subscriber line,) service for high- speed internet access through your telephone line(s) from your telephone company? If so, you will need to add either DSL splitters and/or microfilters to your installation. See page 9 of the installation guide.
  • Page 4: Table Of Contents

    User's manual 1070 4-Line small business system with caller ID/ call waiting and speakerphone Table of contents Getting started Introduction ............................1 Telephone overview .......................... 2 Display screen messages ....................... 4 LCD CONTRAST ..........................4 Indicator lights & tones ........................6 Indicator lights ..........................
  • Page 5 Intercom operation Intercom overview ..........................25 Intercom ..............................26 Make an intercom call with the handset .................26 Make an intercom call with the speakerphone or headset ........27 Answer an intercom call ......................28 End an intercom or page call ....................28 Voice page ............................29 Page a specific extension (single-phone page) ............29 Answer a single-phone page ....................30 Page all (system-wide page) ....................31...
  • Page 6 To return a call (display dial) ....................54 To delete an entry or all entries....................55 Changing the format of the caller ID number ..............55 To remove a specific entry ......................55 To remove all call summary entries ...................55 To store an entry to the directory or a one-touch key ..........56 To save an entry to the directory ..................56 To save an entry to a one-touch key ................56 Call waiting and message waiting ...................57...
  • Page 7: Getting Started

    AT&T 4-line small business telephones, except for the 1040 and 1080 telephones. The 1070 telephone is hearing-aid compatible and can be connected to up to four incoming telephone lines. This telephone features a speakerphone for handsfree use and a headset jack compatible with most two-band 2.5mm headsets (sold separately).
  • Page 8: Telephone Overview

    Press again to quit. quit. TRANSFER Press to transfer DO NOT DISTURB an outside call to Press twice to another 1070, or activate the Do a 1080, or a 1040 Not Disturb feature (page 23). (page 15). Press again to...
  • Page 9 Getting started Telephone overview One-touch keys NAVIGATION KEYS Press to make an Press to scroll up, down, intercom call (page left or right while in 26) or a one-touch the menu. outside call (page 38). VOLUME While the telephone ENTER is not in use, press to Press until you see the adjust ringer volume...
  • Page 10: Display Screen Messages

    DTAD mailbox 1080 telephone is off. (XX is the total number of new system extension messages recorded for this 1070 telephone. YY is the total number of all system extension messages recorded for this 1070 telephone.)
  • Page 11 Getting started Display screen messages continued from previous page (EMPTY) The directory or one-touch location is empty. EXT XX RING There is an incoming Centrex call. FULL! The directory is full. INITIALIZING. . The telephone is warming up. INTERCOM FROM XX Another system telephone XX is calling (XX is the extension number).
  • Page 12: Indicator Lights & Tones

    Getting started Indicator lights & tones Indicator lights LINE Green: • On when the line is in use. • Flashing slowly when the line is on hold. • Flashes quickly when a person has transferred a call on that line. •...
  • Page 13: Alert Tones

    Getting started Indicator lights & tones continued from previous page NEW CALL • On when there are unreviewed calls. • Flashes when there are new voice mail messages. The screen will display”COVM”, with “1”, “2”, “3”, and/or “4” under “COVM”, depending on which lines have messages waiting.
  • Page 14: Directory Card

    Getting started Directory card To write names and/or phone numbers on the directory card, follow the steps below: 1. Remove the clear plastic cover by inserting a small item such as paperclip into the hole on the lower right corner. 2.
  • Page 15: Telephone Operation

    Telephone operation Basic phone operation This phone comes programmed to use line 1 (default prime line) for calls if you do not press a line button. (To change the prime line, see PRIME LINE on page 39 of the installation guide.) When you answer a call, the phone automatically selects the ringing line.
  • Page 16 Telephone operation Basic phone operation continued from previous page Handset To make a call: • 1. Lift the handset. 2. Dial a number. • To override automatic line selection, press the LINE button for the line you wish to select, then lift the handset.
  • Page 17 Telephone operation Basic phone operation continued from previous page Headset (purchased separately) You can use this phone hands-free when you install any industry-standard two-band 2.5mm headset or other compatible, electronically isolated headset (see page 17 of the installation guide). The headsets must be purchased separately.
  • Page 18: Switching Among Handset, Speakerphone And Headset Mode

    Telephone operation Basic phone operation Switching among handset, speakerphone and headset mode To switch from handset to headset or speakerphone, press [HEADSET] or [ SPEAKER], then replace the handset. (In order to use the headset, it must be plugged in.) To switch from speakerphone to handset, lift the handset.
  • Page 19: Volume Control

    (1-5). While using the volume control, you will hear a triple-beep when you reach the minimum or maximum level. Your 1070 remembers the volume setting for each mode. Ringer volume • When the telephone is idle, press [ VOLUME] to sample and select the desired volume (1-4) for all ringers.
  • Page 20: Ringer On/Off

    Telephone operation Basic phone operation RINGER ON/OFF RINGER ON/OFF This feature controls whether there is an audible alert for outside calls on the designated line. L1 RINGER 1. Press [ENTER]. 2. Press [ ] or [ ] until you see PHONE SETTINGS. Press [ENTER].
  • Page 21: Do Not Disturb

    Telephone operation Basic phone operation DO NOT DISTURB When you activate the Do Not Disturb (DND) function, you will not hear paging tones, voice paging, or incoming call rings. Instead, the LINE light flashes to signal an incoming call. If you receive an intercom call, the [INTERCOM] light flashes, and the number of the incoming intercom call appears on the display.
  • Page 22: Last Number Redial

    Telephone operation Basic phone operation Last number redial The last number dialed from this extension (up to 32 digits) is stored in the redial memory until you dial another number. Press [(AUTO) REDIAL] you will see the most recently dialed number (up to 32 digits).
  • Page 23: Redial Stack

    Telephone operation Basic phone operation Redial stack The last six numbers dialed from this extension are automatically stored in the redial memory stack. You can review the numbers in the redial memory and dial one if you wish. 1. When the phone is idle, press [(AUTO) REDIAL].
  • Page 24: Auto-Redial

    Telephone operation Basic phone operation Auto-redial This phone can automatically redial a number up to ten times. When the phone automatically redials the number, if the prime line is available, it uses it to dial the call. 1. Follow the instructions under Redial stack (page 17) to find the number you want to call.
  • Page 25: Call Waiting

    Telephone operation Basic phone operation Call waiting If you subscribe to call waiting service with your local telephone company, there will be a beep if there is an incoming call when you are already on a call on the same line. 1.
  • Page 26: Hold

    Telephone operation Basic phone operation HOLD You can use the hold feature to hold one line while accessing another, or as part of the conference and call transfer features. While on a call, press and release [HOLD]. The LINE light for the line on hold flashes slowly in green, and a double-beep sounds every 30 seconds to remind you that the call is on hold (To turn off the reminder beep, see HOLD REMINDER...
  • Page 27: Switching Between Lines

    Telephone operation Basic phone operation Switching between lines During an outside call: 1. Press and release [HOLD] to maintain the connection to the call on the active line. 2. Press and release the LINE button of another line to make or answer another call. 3.
  • Page 28: Conference Calls

    Telephone operation Basic phone operation Conference calls This feature lets you set up a three-party call by using two lines at the same time. You can also join an intercom call with a call on an outside line. The outside line call must be established first because an intercom call cannot be placed on hold.
  • Page 29: Call Transfer

    Telephone operation Call transfer Transfer a call You can transfer a call to any other system phone. Once you transfer a call, it can be picked up at any other system phone, not just at the extension you called. NOTE: : If a transferred call is not picked up within 20 minutes, the phone will automatically disconnect the call.
  • Page 30: Transfer A Call And Speak To The Receiving Party

    Telephone operation Call transfer Transfer a call and speak to the receiving party While on a call: 10:01AM 11/23 00:30 1. Press [INTERCOM]. The outside call will automatically be put on hold, and you will see INTERCOM TO XX, with XX being the destination extension number.
  • Page 31: Intercom Operation

    This 1070 telephone is fully compatible with any AT&T Four-Line Small Business System Speakerphone 1040 or 1080 phones you may have installed. You can use a total of 16 1080/1070/1040 phones together as extensions in your phone system. Each individual phone in your telephone system MUST be assigned a unique extension number for the intercom feature to work.
  • Page 32: Intercom

    Intercom operation Intercom Use this feature for calls between system phones. Make an intercom call with the handset 1. If One-touch preference is set to INTERCOM (page 35), skip to step 2. -OR- 10:01AM 11/23 If One-touch preference is set to TELEPHONE EXT 11 (page 35), press [INTERCOM].
  • Page 33: Make An Intercom Call With The Speakerphone Or Headset

    Intercom operation Intercom Make an intercom call with the speakerphone or headset 10:01AM 11/23 With the handset in the telephone base: EXT 11 INTERCOM TO 1. If One-touch preference is set to INTERCOM, skip PAGE to step 2. -OR- 10:01AM 11/23 If One-touch preference is set to TELEPHONE, EXT 11...
  • Page 34: Answer An Intercom Call

    Intercom operation Intercom Answer an intercom call When you receive an intercom call, you will hear a repeating double-ring pattern and your screen will 10:01AM 11/23 display INTERCOM FROM with the extension number EXT 12 of the caller. Answer the intercom call by lifting the INTERCOM FROM 11 handset, or by pressing [INTERCOM], [ SPEAKER] or [HEADSET] to take the call hands-free.
  • Page 35: Voice Page

    Intercom operation Voice page Page a specific extension (single-phone page) Sends your voice to the speaker of the destination phone. The person you’ve called may be able to respond just by talking. See AUTO MUTE on page 35 of the installation guide. 1.
  • Page 36: Answer A Single-Phone Page

    Intercom operation Voice page Answer a single-phone page 10:01AM 11/23 Auto-mute off EXT 12 When your extension receives a page, the phone PAGE FROM 11 beeps and the speakerphone is automatically activated. Answer the call simply by speaking. If you are on the headset, you can answer the page by pressing [HEADSET] and speaking through the microphone of the headset.
  • Page 37: Page All (System-Wide Page)

    Intercom operation Voice page Page all (system-wide page) Sends your voice to the speakers of all phones in the system. 1. Press [INTERCOM] then [ ] to show PAGE ALL. 2. Press [ENTER]. The screen will display PAGE ALL. Once the page is automatically answered, speak and your voice will be heard at all idle extensions in your phone system.
  • Page 38: Answer A System-Wide Page

    Intercom operation Voice page Answer a system-wide page 10:01AM 11/23 EXT 12 NOTE: Only one extension can answer a system- PAGE ALL FROM 11 wide page. [ENTER]: ANSWER When you receive a system-wide page, your 10:01AM 11/23 phone beeps and the screen shows PAGE ALL EXT 12 FROM XX, with XX being the originating extension INTERCOM FROM 11...
  • Page 39: Room Monitor

    Intercom operation Voice page Room monitor Make a single-page call to a system phone to 10:01AM 11/23 monitor the sounds from that room. To use the room EXT 11 monitor feature, the destination telephone auto- PAGING mute feature must be turned off (page 35 of the INTERCOM installation guide).
  • Page 40: One-Touch Setup And Operation

    One-touch setup and operation One-touch overview This telephone has 32 one-touch locations (speed dial locations) where you can store phone numbers you wish to dial using fewer keys than usual. You can store up to 24 digits in each NOTE: The one-touch location.
  • Page 41: One Touch

    One-touch setup and operation One touch Assign the buttons on the right side of the phone, the one-touch keys, as intercom or outside call shortcut keys, and enter and view the outside phone numbers. PREFERENCE ONE TOUCH Assign the one-touch keys as intercom or outside- call shortcut keys.
  • Page 42: One-Touch Storage

    One-touch setup and operation One-touch storage 1. Press [ENTER]. The screen displays ONE TOUCH. 2. Press [ENTER]. PROGRAM 3. Press [ ] or [ ] repeatedly until you see (ENTER NUMBER) PROGRAM. PAUSE 4. Press [ENTER]. The screen includes (ENTER NUMBER).
  • Page 43 One-touch setup and operation One-touch storage continued from previous page 6. Press the desired one-touch key to store the telephone number in the normal location. -OR- [LOWER], Press then the desired one-touch key to store the telephone number in the lower location.
  • Page 44: To Dial A One-Touch Number

    One-touch setup and operation To dial a one-touch number This phone comes with one-touch preference preset to INTERCOM. NOTE: To change the one-touch preference, see PREFERENCE on page 35 of this manual. If one-touch preference is set to INTERCOM: 1. Lift the handset. -OR- Press [ SPEAKER].
  • Page 45: To View Or Delete A One-Touch Number

    One-touch setup and operation To view or delete a one-touch number To view a one-touch number 1. Press [ENTER]. VIEW SPD#15 5550100 2. Press [ ] or [ ] until you see ONE TOUCH. Press [ENTER]. CANCEL 3. Press [ ] or [ ] until you see VIEW. Press Normal location: SPD# 1-16 [ENTER].
  • Page 46: To Modify A One-Touch Number

    One-touch setup and operation To modify a one-touch number 1. When a one-touch telephone number is displayed, press [ ] or [ ] to highlight MODIFY. VIEW SPD#01 5550100 2. Press [ENTER]. 3. Press the dial pad keys to enter up to 24 digits. MODIFY •...
  • Page 47 One-touch setup and operation To modify a one-touch number continued from previous page 4. Press the desired one-touch key to store the telephone number in a location. -OR- Press [LOWER], then the desired one-touch key to store the telephone number in the lower location.
  • Page 48: Directory

    Directory Directory overview Pat Williams This 1070 telephone can store up to 200 names 5550100 and phone numbers in the directory. Names can have up to 16 characters and numbers can have 24 digits. Because directory entries are stored in alphabetical order, you may wish to enter names with the last name first.
  • Page 49: Store A Name And Number In The Directory

    Directory Store a name and number in the directory 1. Press [DIR] to begin working with the directory. DIRECTORY 2. Press [ ] until the screen includes ADD ENTRY. 3. Press [ENTER]. The screen includes ENTER VIEW ENTRIES NAME. 4. Use the dial pad keys and the chart below to DIRECTORY enter the letters, digits or symbols you wish to store.
  • Page 50: Store A Pause In A Directory Number

    Directory Store a name and number in the directory continued from previous page 6. Use the dial pad keys to enter the desired Pat Williams phone number. (ENTER NUMBER) -OR- DONE Press [(AUTO) REDIAL] to copy the last number dialed at this extension onto the screen. Press Pat Williams [ ] to backspace.
  • Page 51: Store A Temporary Tone Signal In A Directory Number

    Directory Store a name and number in the directory Store a temporary tone signal in a directory number Pat Williams 5550100 If you have dial pulse (rotary) service, you can TONE store tone signals in a directory number. You may need tone signals to use bank-by-phone and other services.
  • Page 52: Review Directory Entries

    Directory Review directory entries 1. Press [DIR] and then [ENTER] to begin working with the directory entries. DIRECTORY 2. Press [ ] or [ ] to scroll through the directory entries. VIEW ENTRIES -OR- Press the dial pad key for the first character of Andrew the entry you wish to review until the character 5556789...
  • Page 53: Edit A Directory Entry

    Directory Edit a directory entry When any directory entry is displayed, to edit the entry: Pat Williams 5550100 1. Press [ENTER]. 2. Press [ ] or [ ] to scroll to MODIFY. Press [ENTER] to edit the name. 3. Press [ ] to move the cursor to the left or [ ] to move the cursor to the right.
  • Page 54: Dial And Remove An Entry From The Directory

    Directory Dial and remove an entry from the directory Dial a number from the directory Pat Williams 5550100 1. Find the entry for the number you wish to call by following the directions under Review DIAL directory entries on page 46. 2.
  • Page 55: Remove All Entries From The Directory

    Directory Remove all entries from the directory 1. Press [DIR] to begin working with the directory. 2. Press [ENTER] to select VIEW ENTRIES. DIRECTORY 3. Press [ ] or [ ] until the screen shows END OF LIST. END OF LIST 4.
  • Page 56: Caller Id Operation

    Caller ID operation Caller ID operation About caller ID This telephone has a Caller ID feature that works with caller identification service provided by your local telephone company. There is a fee for this service, and it may not be available in all areas. This telephone can provide information only if both you and the caller are in areas offering caller identification service, and if both telephone companies use compatible equipment.
  • Page 57: How Caller Id Works

    Caller ID operation Caller ID operation RING! How caller ID works 10:01AM 11/23 :01AM 11/23 CHRISTINE SMITH If you subscribe to caller ID service provided by 19085550100 your local telephone company, information about LONG DISTANCE each caller will be displayed between the first and second ring.
  • Page 58: Calls Received On Two Or More Lines Simultaneously

    Caller ID operation Caller ID operation Calls received on two or more lines simultaneously RING! 10:01AM 11/23 :01AM 11/23 Your screen can display the caller ID information CHRISTINE SMITH for only one call at a time, but you can switch 5550100 between the information for two or more ringing lines by pressing [ ] or [ ].
  • Page 59: Call History

    Caller ID operation Caller ID operation Call history 10:01AM 11/23 Information about the last 200 incoming calls is CHRISTINE SMITH stored in the call history. The most recent call 19085550100 will have the highest entry number. (For example, CL#050 if two calls have been received, the call with the entry number 002 in the call history is the more recent.) You can review the call history to find out who has called, return the call or save the caller’s...
  • Page 60: Reviewing The Call History And Returning Calls

    Caller ID operation Reviewing the call history and returning calls CALL HISTORY 200 CALLS To review the call history 050 NEW 1. Press [CALL HISTORY]. The screen displays CALL HISTORY and the number of total calls and new calls in the call history. 10:31AM 11/23 Pat Williams...
  • Page 61: To Delete An Entry Or All Entries

    Caller ID operation To delete an entry or all entries Changing the format of the caller ID number You may need to add or remove the area code or a 10:11AM 11/23 Chris Thompson "1" at the beginning of the number. 9085550100 1.
  • Page 62: To Store An Entry To The Directory Or A One-Touch Key

    Caller ID operation To store an entry to the directory or a one-touch key To save an entry to the directory 10:11AM 11/23 1. Press [CALL HISTORY]. Chris Thompson 2. Press [ ] or [ ] until you see the desired entry. 5550100 CL #198 3.
  • Page 63: Call Waiting And Message Waiting

    Caller ID operation Call waiting and message waiting CID with call waiting If you subscribe to caller ID with call waiting (CALL WAITING) L1 service and you receive a call waiting call, not Chris Thompson only will you hear the normal call waiting tone, 5550100 but (CALL WAITING) will be displayed in the top line of the screen.
  • Page 64: Covm Reset

    Caller ID Operation COVM RESET Use this feature when the phone display and NEW CALL light indicate there is voice mail when you have none. You may have accessed your voice 10:01AM 11/23 mail from a remote location (while away from EXT 11 the phone).
  • Page 65: Using A 1080 Mailbox

    (Digital Telephone Answering Device) mailbox for the 1080 telephone 1070 or 1040 telephones in the same system. When the DTAD mailbox is designated, the answer- ing system of the DTAD mailbox 1080 telephone can answer calls transferred by the auto-attendant system and record caller’s messages for its DTAD...
  • Page 66: To Set Up Call Forwarding

    Using a 1080 mailbox To set up call forwarding To turn call forwarding on Use this feature to turn the call forwarding to DTAD mailbox function on or off. SYS EXT MAILBOX 1. Press [ENTER]. FWD TO DTAD 2. Press [ ] or [ ] to scroll to SYS EXT MAILBOX. CALL FROWARD Press [ENTER].
  • Page 67: Listening To Messages - Internal Access

    Using a 1080 mailbox Listening to messages - internal access If a 1070 phone is assigned to a 1080 system extension mailbox, the screen will display the number of new and all messages you have. You NOTE: If there is...
  • Page 68 Delete message(s) Press during playback to delete the current message. [#] [#] Delete all message(s) Press to delete all messages for this 1070 extension. [#] [*] Stop Press to stop any operation (e.g. stop playback, stop recording).
  • Page 69: Appendix A, Glossary

    If you subscribe to this service, you can use your 1070 telephone to see who’s calling even while you are on another call (as long as your caller is in an area with caller ID service and both telephone companies use compatible equipment).
  • Page 70 Memory loss protection: Even if the telephone has no AC power or a battery, all programming and messages are retained. Navigation keys: These are the buttons used when programming your 1070 phone and for scrolling through feature options ([ENTER], [ ], [ ], [ ], [ ]).
  • Page 71: Appendix B, Time/Date

    Appendix B Time/date When the telephone is idle, the screen will display the date and time. The time can be set manually or with incoming caller ID information. Even if you have caller ID, you must set the year once for voice messages to have the correct day of the week.
  • Page 72: Appendix C, Centrex Operation

    Appendix C Centrex operation Set ring delay duration This feature allows other system telephones’ calls to ring at the console phone. After a specified ring delay, the calls will ring at the console phone. (See CSL DELAY RING on page 75 of the installation guide.) Answer a delayed ring The console phone rings and the screen displays...
  • Page 73: Centrex Service Call Example

    Appendix C Centrex operation Centrex service call example If you subscribe to In the example on the left, when the calls coming Centrex service provided from 555-1237 or 555-1238 are not answered, if by your local telephone you subscribe to the Centrex service provided by company, you need your local telephone company, these calls will be to set up the system...
  • Page 74: Appendix D, General Product Care

    Appendix D General product care To keep your phone working well and looking good, follow these guidelines: • Avoid putting it near heating appliances and devices that generate electrical noise (for example, motors or fluorescent lamps). • DO NOT expose it to direct sunlight or moisture. •...
  • Page 75: Appendix E, Important Product Information

    Appendix E Important product information This symbol is to alert you to important operating or servicing instruc- tions that may appear in this user’s manual. Always follow basic safety pre- cautions when using this product to reduce the risk of injury, fire, or electric shock.
  • Page 76: Especially About Corded Telephones

    Appendix E Important product information Especially about corded telephones • Electrical power: The telephone base must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the handset if the telephone base is unplugged or switched off, or if the electrical power is interrupted.
  • Page 77: Appendix F, Fcc And Acta Information

    Appendix F FCC and ACTA information If this equipment was approved for connection to the telephone network prior to July 23, 2001, it complies with Part 68 of the Federal Communica- tions Commission (FCC) rules. If the equipment was approved after that date, it complies with the Part 68 rules and with then Technical Requirements for Connection of Equipment to the Telephone Network adopted by the Admin- istrative Council for Terminal Attachments (ACTA).
  • Page 78: Fcc And Acta Information

    Appendix F FCC and ACTA information 4. Rights of the telephone company If this equipment is causing harm to the telephone network, the telephone com- pany may temporarily discontinue your telephone service. The telephone com- pany is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible.
  • Page 79: Appendix G, Part 15 Of Fcc Rules

    Appendix G Part 15 of FCC rules Some telephone equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used properly, may cause interference to radio and television reception. This product has been tested and found to meet the standards for a class B digital device, as specified in part 15 of the FCC rules.
  • Page 80: Appendix H, Limited Warranty

    Appendix H Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of 1 (800) 222-3111 www.telephones.att.com America call or visit 1 (866) 288-4268 In Canada, call 1.
  • Page 81: Limited Warranty

    Appendix H Limited warranty 4. What is not covered by this limited warranty? This limited warranty does not cover: • PRODUCT that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water, or other liquid intrusion; or •...
  • Page 82 Appendix H Limited warranty 6. What must you return with the PRODUCT to get warranty service? You must: a. Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or difficulty; b.
  • Page 83: Appendix I, Technical Specification

    Appendix I Technical specification Operating temperature 32°F — 122°F 0°C — 50°C Power adapter input AC120V 60Hz Power adapter DC12V 500mA output Backup battery Alkaline 9V, size 1604A (purchased separately) Headset jack 2.5mm, 32 - 150ohm Wiring limitation No more than 600 feet 0.3B System signal carrier 1.7 MHz...
  • Page 84: Appendix J, In Case Of Difficulty

    • This system is not compatible with any other System features, AT&T 4-line small business telephones, except (intercom, transfer, hold for the 1080, 1070 and 1040 telephones. release, etc.) do not work with my old AT&T 4-line telephones (984, 974, 945, etc.).
  • Page 85: In Case Of Difficulty

    Appendix J In case of difficulty • Check to make sure that each telephone set has a unique extension number. If the sets receive AC power at the same time, either at initial installation or after a power failure, the extension numbers may be the same.
  • Page 86 Appendix J In case of difficulty • If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact your local telephone company (charges may apply). • If you are using the speakerphone, eliminate any background noise.
  • Page 87 Appendix J In case of difficulty • Make sure the telephone line cord connected to line jack L1/L2 was provided with the telephone. • Make sure that the LINE GROUP assignment is correct. See page 43 of the installation guide. •...
  • Page 88 Appendix J In case of difficulty Cannot join a The call privacy feature prevents another set on conversation in progress. the system from interrupting a conversation. Make sure you press the LINE button to release privacy. (See Call privacy on page 21.) The call privacy feature •...
  • Page 89 Appendix J In case of difficulty • Make sure the power cord is connected to both Display screen is blank. the phone and an electrical outlet not controlled by a wall switch. • If you have a headset plugged into the telephone, My calls fade out or cut in try unplugging it and firmly plugging it in again.
  • Page 90 Appendix J In case of difficulty I hear other calls when • Disconnect the telephone base from the telephone using the telephone. jack. Plug in a different telephone. If you still hear other calls, the problem is probably in the wiring or local service.
  • Page 91 Appendix J In case of difficulty If the telephone is not responding normally, try Common cure for the following (in the order listed): electronic equipment: 1. Disconnect the power to the telephone base. 2. Disconnect the spare battery (if the set has one).
  • Page 92: Index

    Index AC fail, 4 Handset, 10 Alert tones, 7 Hands-free use, 10 Answering calls, 9 Headset, 11 Auto-mute, 30 Hold a call, 20 Auto-redial, 18 Important product information, 69 Caller ID, 50 In case of difficulty, 78 Call history, 53 Incoming calls answering, 9 Call privacy, 21 Indicator light, 6...
  • Page 93 Index Page all, 31 Prime line, 9 Receiving calls, 9 Redial stack, 17 Reset COVM, 58 Ringer on or off, 14 Ringer type, 14 Ringer volume, 13 Room monitor, 33 Screen display messages, 4 Single-phone page, 30 Speakerphone, 10 System extension message, 59 System extension mailbox, 61 Switch lines, 21 Switch speaking mode, 12...
  • Page 94 www.telephones.att.com © 2008 Advanced American Telephones. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property II, L.P. d/b/a AT&T Intellectual Property licensed to Advanced American Telephones. Printed in China. Issue 5 AT&T 02/08.

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