AT&T 1070 Installation Manual
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AT&T 1070 Installation Manual

At&t 4-line small business system installation guide
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See also: User Manual , Quick Reference Manual
Installation guide
4-Line small business system
1080
with digital answering system and
caller ID/call waiting
1070
with caller ID/call waiting
1040
speakerphone

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Summary of Contents for AT&T 1070

  • Page 1 Installation guide 4-Line small business system 1080 with digital answering system and caller ID/call waiting 1070 with caller ID/call waiting 1040 speakerphone...

  • Page 2: Customer Service

    Congratulations on purchasing your new AT&T product. Before using this AT&T product, please read the Important product information in your User’s manual. Please thoroughly read the installation guide for all the installation and troubleshooting information you need to install and setup your new AT&T product.
  • Page 3 Location Serial number, Purchase date and place (circle one) (found on the bottom of the telephone base) 1080 1070 1040 1080 1070 1040 1080 1070 1040 1080 1070 1040 1080 1070 1040 1080 1070 1040 1080 1070 1040 1080 1070 1040...
  • Page 4 Do you receive DSL (digital subscriber line) service for high- speed Internet access through your telephone line(s) from your telephone company? If so, you will need to add either DSL splitters and/or microfilters to your installation. See page 9. For customer service or product information, visit our website at www.telephones.att.com 1 (866) 288-4268 CAUTION: To reduce the risk of fire or injury to persons or damage to...

  • Page 5: Table Of Contents

    PRIME LINE ... 39 AUTOMATIC MODE ... 39 SCROLL RATE ... 40 LCD CONTRAST ... 40 COVM ON/OFF, 1080 and 1070 only ... 41 AREA CODE, 1080 and 1070 only ... 42 LINE GROUP ... 43 RESET ALL ... 45 AUTO ATT SETUP (1080 only) ...
  • Page 6 REMOTE CODE ... 59 MESSAGE LENGTH... 60 MESSAGE ALERT ... 61 CALL SCREENING ... 62 DTAD INTERCEPT ... 62 DTAD FEATURE MENU (1080 only) ... 63 Outgoing announcements for auto attendant ... 65 Outgoing daytime announcement ... 66 Outgoing nighttime announcement ... 68 Directory announcement...

  • Page 7: Planning Your System

    Planning your system Your system can have up to 16 telephones (models 1040, 1070 or 1080, purchased separately) and up to 19 telephone numbers. Your system can have all the system features (intercom call, voice page, call transfer, multiple telephone conference call, DTAD mailbox, and auto-attendant).
  • Page 8 Planning your system Continued from previous page • If your establishment has single-line phone jacks (page 11), you must purchase two-line adapters (model 16598, part number 89-0071-00). If you have two or three phone lines, you will need one two-line adapter for each phone.
  • Page 9 - Plan your line groups. This is necessary only if all telephone lines are not attached to all telephones. See LINE GROUP, page 43, for more information. - Decide which 1070 and 1040 extensions will be assigned to which 1080 system extension mailbox (see the Forwarding to DTAD mailbox section on the 1070 or 1040 user’s manual).

  • Page 10: System Planner

    System planner...

  • Page 11: Parts Checklist (1040/1070/1080)

    Parts checklist (1040/1070/1080) Save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service. The box should include: Telephone base with wall mount bracket attached Installation guide Replacement directory card (In bag with user’s manual)

  • Page 12: Important Information For Dsl Users

    Important information for DSL users Do you receive DSL (digital subscriber line) service for high-speed Internet access through your telephone line(s) from your telephone company? If so, add either DSL splitters and/or microfilters to your installation. Without these DSL splitters and/or microfilters, your telephone service will interfere with your data reception, and your data reception will interfere with your telephone sound quality and the advanced features that work by sending data signals over Line 1 (such as intercom, hold, and line privacy).
  • Page 13 Important information for DSL users Continued from previous page Use splitters to separate the high-frequency DSL signals from the low- frequency signals used by the telephone equipment. Although some splitters can be installed by end users, most DSL splitters are installed by the telephone company.
  • Page 14 Important information for DSL users Continued from previous page AT&T cannot supply the DSL splitter. Please contact your DSL service provider or professional contractor for details about obtaining and installing a DSL splitter. Your DSL service provider may require you to bear any installation costs.

  • Page 15: Professionally Installed Splitter For Dsl Lines

    Professionally installed splitter for DSL lines DSL telephone lines that are used in the system must have either DSL splitters or microfilters. If you are using the DSL line for line 1, or if you have more than three telephones, or if you have an alarm system, you probably need a DSL splitter.

  • Page 16: Table/Desktop Installation

    Table/desktop installation Connect the two long telephone line cords to the telephone. How you connect the telephone line cords to the wall is determined by your telephone service. Determine if you have one or two-line telephone wall jacks and if you receive DSL (digital subscriber line) service. If one or more of the telephone lines has DSL service, see Important information for DSL users, pages 6-8.
  • Page 17 Table/desktop installation NOTE: If one or more of your telephone lines is using DSL service, see Important information for DSL users, pages 6-8. A: Two 2-line wall jacks Line 4 + Line 3 B: Four one-line wall jacks with two 2-line adapters. Line 4 Line 3 In this installation, four-conductor telephone line cord (RJ 14) is gray.
  • Page 18 Table/desktop installation C: Four one-line wall jacks with one 2-line adapter using the telephone AUX jacks. Line 4 Line 3 In this installation, four-conductor telephone line cord (RJ 14) is gray. The long cords supplied with the phone are four-conductor cords. 2.
  • Page 19 Table/desktop installation 3. Check the extension number. Once you have attached the Line 1 telephone line and AC power to the set and the wall outlets, the set automatically assigns the next available extension number, and shows it in the second line of the display.

  • Page 20: Wall Mounting

    Wall mounting The telephone base comes with the bracket mounted for table/desktop use. To mount the telephone on a wall, you will need a telephone outlet wall mounting plate with mounting studs. This mounting plate is available for Getting started purchase from many hardware and consumer electronics retailers and may require professional installation.
  • Page 21 Wall mounting 3. Route the telephone line cords and the power cord through slots. (You can use a shorter telephone line cord.) Modular telephone line jack Wall mount plate 4. Place the telephone base mounting plate (a) just above the mounting studs, then slide the telephone base (b) down until it is secured.

  • Page 22: Directory Card

    Directory card To write names and/or phone numbers on the directory card, follow the steps below: 1. Remove the clear plastic cover by inserting a small item such as a paperclip into the hole on the lower right corner. 2. Pull out the directory card. 3.

  • Page 23: Optional Headset (Purchased Separately)

    Optional headset (purchased separately) For hands-free telephone conversations, use any industry-standard 2.5mm headset (purchased separately). For best results, use an AT&T 2.5mm headset. To order an AT&T 2.5mm headset, visit our website at www.telephones.att.com 1 (866) 288-4268 NOTE: If the sound quality of the headset is unsatisfactory, try unplugging it, and firmly plugging it in again.

  • Page 24: Feature Menu

    Feature menu The table on the following pages provides a summary of the feature menu for this telephone. It lists the features and their possible settings. Default settings are underlined. Use the instructions below for getting around in the feature menu.

  • Page 25: Ringer On/Off

    Feature menu All default settings are underlined. Feature ONE TOUCH PREFERENCE PROGRAM VIEW PHONE SETTINGS EXTENSION NO RINGER ON/OFF RINGER TYPE DELAY RING AUTO-MUTE TONE/PULSE HOLD REMINDER Function Assign the one-touch keys on the right of the phone as intercom or outside call shortcut keys, and enter and view the outside phone numbers.

  • Page 26: Automatic Mode

    (1080 and 1070 only) Function Set the date and time. Set the clock. Set the date and time. For the 1080 and 1070, incoming caller ID updates the clock setting automatically. Central Office Voice Mail (COVM) setup, and Area Code setup.

  • Page 27: Area Codes

    Feature menu Feature COVM RESET (1080 and 1070 only) AREA CODES (1080 and 1070 only) LINE GROUP RESET ALL AUTO ATT SETUP (1080 only) EVERY 1080=AA NO 1080=AA PER 1080=AA AUTO ATT DELAY DAY/NIGHT TIMES RESET AUTO ATT Function Clear Central Office Voice Mail...
  • Page 28 DTAD SETUP (1080 only) ANSWER STATUS ANSWER DELAY Function Assign 1070 and 1040 telephones to use a desired 1080 telephone as a voice message mailbox. Automatically assigns all 1070 and 1040 telephones to individual 1080 mailboxes. If a 1070 or 1040...

  • Page 29: Remote Code

    Set the code (password) needed for remote access to some features of your phone. This code also allows people at 1070 and 1040 telephones, and non-system telephones, to listen to their messages. Set the maximum length of recorded incoming messages.
  • Page 30 Feature menu Feature CENTREX CONSOLE CSL DELAY RING LANGUAGE LANGUAGE Function Set up a Centrex console telephone. Specify whether your telephone is the Centrex console telephone. Set the time to delay ring for the Centrex console telephone. One ring cycle lasts about six seconds. Choose the display language.

  • Page 31: Dtad Feature Menu (1080 Only)

    DTAD feature menu (1080 only) Use the features in this menu to listen to and delete incoming messages, and to record and review outgoing messages. To enter the DTAD menu: 1. Press [DTAD] when the phone is idle. You see DTAD FEATURE. 2.
  • Page 32 DTAD feature menu (1080 only) Feature PRIVATE MSGS PLAY NEW MSGS Play back new private messages. PLAY ALL MSGS REMOVE ALL MSGS PRIVATE OGM CENTRAL MSGS PLAY NEW MSGS Play back new central messages. PLAY ALL MSGS REMOVE ALL MSGS RECORD CALL RECORD MEMO SYSTEM OGMS...
  • Page 33 DTAD feature menu (1080 only) Feature AA NIGHT-OGM AA DIR-OGM SHARE OGMS DOWNLOAD OGMS RECORD TIME Record the auto attendant system message. For nighttime, the default message is, "Thank you for calling our company. We are currently closed. If you would like to leave a message and you know your party's extension, you may dial it now.

  • Page 34: Menu Operation

    Feature setup, memory programming, and some individual feature operations for the 1040, 1070, 1080 use menus shown in the display. Use the navigation keys ([ ], [ ], [ ], [ ], [ENTER]) to begin, end, and move through menu operations.

  • Page 35: Phone Settings

    FEATURE SETUP ENGLISH LANGUAGE CONFIG FUNCIONES ESPANOL IDIOMA CONFIG. FONCT. FRANçAIS LANGUE Phone settings LANGUAGE This telephone comes factory set for English displays. If it is necessary to change the display language that is used in all menus and screen displays to Spanish or French, follow these steps to reach the LANGUAGE menu: 1.

  • Page 36: One Touch

    ONE TOUCH TELEPHONE PREFERENCE ONE TOUCH PROGRAM One touch Assign the buttons on the right side of the phone, the one-touch keys, as intercom or outside call shortcut keys, and enter and view the outside phone numbers. PREFERENCE Assign the one-touch keys as intercom or outside- call shortcut keys.
  • Page 37 PROGRAM 5550100 PAUSE PROGRAM 5550100 TONE PROGRAM 5550100 FLASH PROGRAM 5550100 DELETE CHAR PROGRAM 5550100 CANCEL One touch Continued from previous page • Store a signal for switching to temporary tone dialing. If you have dial pulse (rotary) service, this signal is required for some special services.

  • Page 38: Phone Settings

    PHONE SETTING EXTENSION NO Phone settings Customize the telephone functions for this phone. EXTENSION NUMBER Every individual phone in your telephone system MUST be assigned a unique extension number for the intercom feature to work. The assignment is done automatically when the phone is initially setup.

  • Page 39: Ringer On/Off

    RINGER ON/OFF L1 RINGER RINGER TYPE TYPE 1 L1 RINGER TYPE Phone settings RINGER ON/OFF Use this feature to control whether there is audible alerting for outside calls on a line. 1. Press [ENTER]. 2. Press [ ] or [ ] until you see PHONE SETTINGS. Press [ENTER].

  • Page 40: Delay Ring

    PHONE SETTINGS DELAY RING Phone settings DELAY RING Use this feature to set the length of time before incoming calls ring at this telephone. 1. Press [ENTER]. 2. Press [ ] or [ ] until you see PHONE SETTINGS. Press [ENTER]. 3.

  • Page 41: Auto-Mute

    PHONE SETTINGS AUTO-MUTE Phone settings AUTO-MUTE Use this feature to choose whether sound at this extension will be heard automatically in response to a page (auto-mute off) or only when [MUTE] is pressed. Choose auto-mute OFF to permit hands-free conversation and room monitoring (see the Room monitor section on the user’s manual).

  • Page 42: Tone/Pulse

    PHONE SETTINGS TONE TONE/PULSE PHONE SETTINGS HOLD REMINDER Phone settings TONE/PULSE Use this feature to choose tone (Touch-Tone) or pulse (Dial-Pulse) dialing. The factory setting is TONE. Change this to PULSE (rotary) only if you do not have touch-tone dialing service. 1.

  • Page 43: Time/Date

    -OR- To exit setup, press and hold [ENTER]. NOTES: • For the 1080 and 1070 extensions, caller ID provides the time and date. Set the year so that the day of the week can be calculated from the caller ID information. After you set the time once, it is updated automatically with incoming caller ID information.
  • Page 44 Time/date Continued from previous page • Setting the clock in this menu also sets the time for the answering system. Before playing each message, the answering system announces the day and time the message was received (see the Private message playback section on the 1080 user’s manual).

  • Page 45: Special Options

    Special options Use the following features to customize some multi-line functions, display settings, Central Office Voice Mail (COVM) setup, and, for 1070 & 1080 users, caller ID/area code setup. PRIME LINE Use this feature, also known as automatic line...

  • Page 46: Scroll Rate

    SPECIAL OPTIONS MEDIUM SCROLL RATE SPECIAL OPTIONS LEVEL-4 LCD CONTRAST Special options SCROLL RATE Use this feature to choose the speed for the rapid scroll feature. (See Rapid scroll on page 18 for details.) 1. Press [ENTER]. 2. Press [ ] or [ ] until you see SPECIAL OPTIONS. Press [ENTER].

  • Page 47: Covm On/Off, 1080 And 1070 Only

    1070 or 1080 user’s manual. Special options COVM ON/OFF, 1080 and 1070 only If you subscribe to voice mail service with your local telephone service provider, turn the COVM (Central Office Voice Mail) indicator on to have...

  • Page 48: Area Code, 1080 And 1070 Only

    =908 HOME AC Special options AREA CODES, 1080 and 1070 only You can program this phone to recognize one home and up to five local area codes. If you simply dial the last seven digits of a telephone number to make...

  • Page 49: Line Group

    1080 auto attendant mailbox for private lines on 1040 or 1070 telephone sets. If there are lines that some, but not all, sets share, connect them to line 4. Make sure that all those extensions have the same line group number, (LINE 04 - LINE 15).

  • Page 50: Telephone Lines

    Special options Continued from previous page Line group example There are 12 line group numbers to select (4-15). Refer to the table below for the various line-group combinations that result from using 16 units and 7 telephone lines. Telephone Lines in System TL 1 TL 2 EXT 11...

  • Page 51: Reset All

    SPECIAL OPTIONS RESET ALL RESET ALL ENTER: RESET ALL? Special options RESET ALL Use this feature to return all feature settings for this phone to their factory settings and erase the redial stack and all one-touch entries. Voice messages left in a 1080 mailbox are not erased. STOP If you reset all features to the default settings, all previous feature programming and...

  • Page 52: Auto Att Setup (1080 Only)

    AUTO ATT SETUP (1080 only) Set up the programmable auto attendant to answer outside calls, provide callers with company directories, and record voice messages for a multi- phone system. If a 1080 extension is an active auto attendant and its auto attendant is answering or directing a call, playing or recording an announcement or message, the LINE light flashes continuously (two short flashes with a long one continually).

  • Page 53: No 1080=Aa

    AUTO ATT SETUP EVERY 1080 = AA AUTO ATT SETUP NO 1080 = AA AUTO ATT SETUP (1080 only) EVERY 1080 = AA Use this feature to make all 1080 phones auto attendants. 1. Press [ENTER] on any 1080 system telephone. 2.

  • Page 54: Per 1080=Aa

    PER 1080 = AA EXT# 11 = AA? AUTO ATT SETUP (1080 only) PER 1080 = AA Use this feature to assign individual 1080 telephone(s) as auto attendant(s). 1. Press [ENTER] on any 1080 system telephone. 2. Press [ ] or [ ] until you see AUTO ATT SETUP. Press [ENTER].

  • Page 55: Auto Att Delay

    AUTO ATT SETUP 06 SEC AUTO ATT DELAY AUTO ATT SETUP (1080 only) AUTO ATT DELAY Use this feature to choose how long this phone rings before the auto attendant picks up a call. One ring cycle lasts about six seconds. 1.

  • Page 56: Day/Night Times

    AUTO ATT SETUP (1080 only) DAY/NIGHT TIMES Use this feature to specify times to be considered day or night for auto attendant features. The auto attendant feature only works with a multi-phone system. If you need to have different outgoing messages at different times of the day, you MUST program the hours for day and night times so the answering system plays the correct auto attendant outgoing announcement.

  • Page 57: Reset Auto Att, (1080 Only)

    5. To move to MAIN MENU, press [ ]. -OR- To exit setup, press and hold [ENTER]. NOTE: Resetting the auto attendant cancels call forwarding from all 1040 or 1070 phones. See the 1070 or 1040 user’s manual.

  • Page 58: Sys Ext Mailbox (1080 Only)

    1070 sets will no longer have a system extension mailbox. If the 1080 system extension mailbox is getting full, messages for a specific 1040 or 1070 set, or all 1040 and 1070 messages can be removed by using REMOVE EXT MSGS.

  • Page 59: Auto Setup

    AUTO SETUP Use this feature to automatically assign all 1070 and 1040 phones to individual 1080 mailboxes. If a 1070 or 1040 phone is already using a specific 1080 phone as a mailbox, that assignment remains. 1. Press [ENTER] on any 1080 telephone.

  • Page 60: Unassign Mboxes

    To exit setup, press and hold [ENTER]. NOTE: After you select and confirm UNASSIGN MBOXES above, none of the 1070 or 1040 system extensions assigned to this 1080 telephone will be able to listen to messages in the 1080 system extension mailbox.

  • Page 61: Remove Ext Msgs

    SYS EXT mailbox (1080 only) REMOVE EXT MSGS Use this feature to delete all messages for a specific 1070 or 1040 phone that uses this 1080 mailbox, or delete all 1070 and 1040 messages in this 1080 mailbox. To delete all messages from one SYS EXT telephone 1.

  • Page 62: To Delete All Messages Of All Sys Ext Phones

    REMOVE EXT MSGS ALL EXTS MSG MSGS PER EXT SYS EXT mailbox (1080 only) To delete all messages of all SYS EXT phones 1. Press [ENTER] on the 1080 telephone. 2. Press [ ] or [ ] until you see SYS EXT MAILBOX. Press [ENTER].

  • Page 63: Dtad Setup (1080 Only)

    ANSWER STATUS Use this feature to set up the 1080 phone to record private messages (not the SYS EXT messages meant for the associated 1070 and 1040 phones). 1. Press [ENTER]. 2. Press [ ] or [ ] until you see DTAD SETUP. Press [ENTER].

  • Page 64: Answer Delay

    DTAD SETUP 15 SEC ANSWER DELAY NOTE: For the auto attendant to work properly, you must make sure that the DTAD answer delay time is longer than the auto attendant answer delay time (page 49). DTAD SETUP TOLL SAVER NOTE: If the toll saver feature is ON, for the auto attendant to work properly, you...

  • Page 65: Remote Code

    (away from your home or office, see the 1080 user's manual for details) and internal access from the SYS EXT telephones (See the 1070 or 1040 user's manual for details). This code is 111 by default.

  • Page 66: Message Length

    DTAD SETUP 1 MINUTE MESSAGE LENGTH DTAD setup (1080 only) MESSAGE LENGTH Use this feature to set the maximum length of recorded messages. You can select the maximum length for the messages callers can record. If you choose UNLIMITED, the caller can record a message of any length, up to the amount of time remaining for all messages, memos, and announcements.

  • Page 67: Message Alert

    DTAD SETUP MESSAGE ALERT DTAD setup (1080 only) MESSAGE ALERT Use this feature to turn the audible message alert on or off. If the message alert tone is on, the telephone beeps every 30 seconds when there are new private or central messages. 1.

  • Page 68: Call Screening

    DTAD SETUP CALL SCREENING DTAD SETUP DTAD INTERCEPT DTAD setup (1080 only) CALL SCREENING Use this feature to choose whether incoming messages can be heard over the speaker when they are being recorded. If you turn call screening on, you hear the incoming private message on your telephone when a call comes in.

  • Page 69: Dtad Feature Menu (1080 Only)

    DTAD FEATURE PRIVATE MSGS DTAD FEATURE MENU (1080 only) Setup the answering system in DTAD FEATURE menu. The DTAD FEATURE menu allows you to: • Play or remove incoming private messages, and record your outgoing announcement for your private mailbox. •...
  • Page 70 DTAD FEATURE MENU (1080 only) Here is the menu structure for the DTAD FEATURE menu: Feature Menu PRIVATE MSGS Play and delete private messages, and record an outgoing message for the private message mailbox. PLAY NEW MSGS Play back new private messages. PLAY ALL MSGS Play back all private messages.

  • Page 71: Outgoing Announcements For Auto Attendant

    DTAD FEATURE MENU (1080 only) Outgoing announcements for auto attendant If your system has an auto attendant, you need to program the day and night times (see DAY/NIGHT TIMES on page 50). The auto attendant uses the times you program to determine which announcement to play. There are three different auto attendant announcements available.

  • Page 72: Outgoing Daytime Announcement

    SYSTEM OGMS AA DAY-OGM RECORD Microphone SYSTEM OGMS AA DAY-OGM RECORDING 00:20 STOP NOTE: The answering system uses the AUTOMATIC MODE set on page 39 to record system outgoing messages. If the AUTOMATIC MODE is SPEAKERPHONE (default), face the microphone (the MIC opening) on the telephone to record system outgoing...
  • Page 73 SYSTEM OGMS AA DAY-OGM PLAY DTAD FEATURE MENU (1080 only) Outgoing daytime announcement To play the daytime announcement 1. Press [DTAD]. 2. Press [ ] or [ ] until you see SYSTEM OGMS. Press [ENTER]. 3. Press [ ] or [ ] until you see AA DAY-OGM. 4.

  • Page 74: Outgoing Nighttime Announcement

    SYSTEM OGMS AA NIGHT-OGM RECORD Microphone SYSTEM OGMS AA NIGHT-OGM RECORDING 00:20 STOP DTAD FEATURE MENU (1080 only) Outgoing nighttime announcement To record the nighttime announcement The default outgoing nighttime announcement is, “Thank you for calling our company. We are currently closed.
  • Page 75 SYSTEM OGMS AA NIGHT-OGM PLAY DTAD FEATURE MENU (1080 only) Outgoing nighttime announcement To play the nighttime announcement 1. Press [DTAD]. 2. Press [ ] or [ ] until you see SYSTEM OGMS. Press [ENTER]. 3. Press [ ] or [ ] until you see AA NIGHT-OGM. 4.

  • Page 76: Directory Announcement

    SYSTEM OGMS AA DIR-OGM RECORD Microphone SYSTEM OGMS AA DIR-OGM RECORDING 00:20 STOP DTAD FEATURE MENU (1080 only) Directory announcement To record the directory announcement The default directory announcement is, “Please enter the extension number.” You can use this announcement, or replace it with a recording of your own.
  • Page 77 SYSTEM OGMS AA DIR-OGM PLAY DTAD FEATURE MENU (1080 only) Directory announcement To play the directory announcement 1. Press [DTAD]. 2. Press [ ] or [ ] until you see SYSTEM OGMS. Press [ENTER]. 3. Press [ ] or [ ] until you see AA DIR-OGM. 4.

  • Page 78: Share System Announcements

    SYSTEM OGMS SHARE OGMS DTAD FEATURE MENU (1080 only) Share system announcements If you have recorded your own auto-attendant announcements, you can share them with the other auto attendants in the system. 1. Press [DTAD]. 2. Press [ ] or [ ] until you see SYSTEM OGMS. Press [ENTER].

  • Page 79: Download System Announcements

    SYSTEM OGMS DOWNLOAD OGMS DOWNLOAD OGMS FROM EXT#15 DOWNLOAD DOWNLOAD OGMS DOWNLOADING PLEASE WAIT! 07 SECONDS DTAD FEATURE MENU (1080 only) Download system announcements If there are auto-attendant announcements shared in the system, you can download them from other auto attendants. Press [DTAD].

  • Page 80: Centrex

    CENTREX CONSOLE Centrex Use this feature with the Centrex system only. You will need to program the next two features if this phone is the destination console phone for your Centrex system. For more information on using Centrex (a service provided by your service provider for a fee), see pages 77-78.

  • Page 81: Csl Delay Ring

    CENTREX 02 SEC CSL DELAY RING Centrex CSL DELAY RING Set the length of time before this phone routes a call to the Centrex console phone. One ring cycle lasts about six seconds. 1. Press [ENTER] on the desired system telephone for the Centrex service (except the console telephone).

  • Page 82: Language

    FEATURE SETUP ENGLISH LANGUAGE CONFIG FUNCIONES ESPANOL IDIOMA CONFIG. FONCT. FRANçAIS LANGUE Language This telephone comes factory set for English displays. If it is necessary to change the display language to Spanish or French, follow these steps to reach the LANGUAGE menu: 1.

  • Page 83: Centrex Operation

    Centrex operation Setup checklist Before expanding your system or installing for Centrex, review the System planner on page 4. If you have Centrex, contact your local telephone company for further information about Centrex service. • The phone number for Line 1 must be the same on all phones in order for the intercom and paging features to work.

  • Page 84: Set Ring Delay Duration

    Centrex operation Set ring delay duration This feature allows other system telephones’ calls to ring at the console phone. After a specified ring delay, the calls ring at the console phone. (See CSL DELAY RING on page 75.)

  • Page 85: About A Fax Machine

    About a fax machine Adding a fax machine You may wish to use a fax machine with your phone. Choose line 3 or 4 for the fax machine, and connect it according to the manufacturer’s instructions for installation and use. •...

  • Page 86: Technical Specification

    Technical specification Operating temperature Power adapter input Power adapter output Backup battery (purchased separately) Headset jack Wiring limitation System signal carrier frequency 32°F — 122°F 0°C — 50°C AC120V 60Hz DC12V 500mA Alkaline 9V, size 1604A 2.5mm, 32 - 150ohm No more than 600 feet 0.3B 1.7 MHz...

  • Page 87: Appendix A, Glossary

    If you subscribe to this service, you can use your 1080 or 1070 telephone to see who’s calling even while you are on another call (as long as your caller is in an area with caller ID service and both telephone companies use compatible equipment).
  • Page 88 Appendix A Glossary Continued from previous page DSL filter: DSL filters filter out the high-frequency data signals that carry high- speed data to computers. Any of system lines 2 through 4 that carry Digital Subscriber Line (DSL) service need DSL filters installed in the telephone line jacks to improve voice call quality and caller ID reception.
  • Page 89 SETUP ANSWER STATUS is on, callers will leave a private message. System extension message: This is a message recorded for an individual 1070 or 1040 telephone that is associated with a 1080 phone’s auto attendant mailbox (pages 52-56). System telephone: Any 1080, 1070 or 1040 telephone in your telephone system (also called an extension).

  • Page 90: Appendix B, Optional Spare Battery (Purchased Separately)

    Appendix B Optional spare battery (purchased separately) Install a 9V alkaline battery (purchased separately) to use some features of this telephone in the event of a power failure. If power fails and a working battery is installed, all four lines of this phone will work only to answer calls with the handset, and to dial calls using the dial pad and the one touch or redial features.
  • Page 91 Appendix B Optional spare battery (purchased separately) 5. Insert a new alkaline battery (9V, size 1064A, purchased separately) following the polarity label in the battery compartment. Polarity label 6. Replace the battery compartment cover and tighten the screw. Replace the battery compartment screw with a Phillips screwdriver.

  • Page 92: Troubleshooting

    1080, 1070 and 1040 telephones. • This system is not compatible with any other AT&T 4-line small business telephones, except for the 1080, 1070 and 1040 telephones. • If you have fiber optic service (digital service to the building, analog service within the building)

  • Page 93: Extension Number

    Troubleshooting There is no dial tone. I cannot dial out. • If Line 1 is a DSL line, have a professional install a splitter on the telephone line. See the installation guide and contact your DSL service provider for more information. •...
  • Page 94 Troubleshooting I cannot page or make intercom calls. I cannot transfer outside calls. • If the other telephones in your home or office are having the same problem, the problem is in the wiring or local service. Contact your local telephone company (charges may apply).
  • Page 95 Troubleshooting LOW BATT appears on screen. The telephone does not ring when there is an incoming call. • All extensions must have the same outside telephone line connected to Line 1. • Make sure the telephone line cord connected to line jack L1/L2 was provided with the telephone.
  • Page 96 Troubleshooting Cannot join a conversation in progress. The call privacy feature does not work. Error tone (fast busy sig- nal) is heard when making a page call. A double beep sounds every 30 seconds. Operation during a power failure. The screen displays AC FAIL.
  • Page 97 Troubleshooting My calls fade out or cut in and out when I am using the telephone. The sound quality of the headset is poor I hear other calls when using the telephone. • If you have a headset plugged into the telephone, try unplugging it and firmly plugging it in again.
  • Page 98 • You may have received a false signal from the central office. To clear, see COVM reset section on the 1080 or 1070 user’s manual. • Make sure you subscribe to caller ID with call waiting features services provided by the local telephone company.
  • Page 99 Troubleshooting Common cure for electronic equipment: The answering system does not answer at the correct time (1080 only). The outgoing announce- ment is not clear (1080 only). If the telephone is not responding normally, try the following (in the order listed): 1.
  • Page 100 Troubleshooting The answering system does not record messages (1080 only). Some messages on the answering system are cut off (1080 only). • Make sure the answering system is on. • If the memory is full, the system announces "Memory full" and then hangs up. You need to delete some old messages in order to make room for new messages.
  • Page 101 Troubleshooting The messages on the system are very difficult to hear (1080 only). The answering system does not respond to remote access commands. The auto attendant does not answer after the correct number of rings (1080 only). • If HEADSET is selected in the AUTOMATIC MODE menu and a headset is connected on the telephone, you need to use the headset to hear messages (page 39).
  • Page 102 Troubleshooting The auto attendant announcement is not correct (1080 only). The auto attendant does not respond when callers dial an extension (1080 only). Some messages for spe- cific extensions were not recorded. Callers complain that their calls get lost after they dial an extension number.

  • Page 103: Index

    Index AC fail, 85 Answer delay time, 58 Answer status, 57 Area code, 42 Assign console, 74 Auto attendant setup, 46-51 Auto attendant delay time, 49 Auto-mute, 35 Automatic mode, 39 Call screening, 62 Central message, 81 Centrex service, 74 Console delay ring, 75 COVM, 41, 81 Daytime outgoing announcement,...
  • Page 104 www.telephones.att.com © 2007-2009 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Printed in China. Issue 12 AT&T 09/09.

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