Remote Control
Why won't the OFF and ON buttons turn my TV and audio device on and off independently?
Independent control of TV and audio devices is not supported. When programmed to the TV or
audio devices, the remote will send the power ON/OFF command to all three devices (DVR+, TV,
and AUD) simultaneously.
Why is my remote turning on and off my device out of sync?
The OFF/ON button uses a programming sequence called a macro, which is preprogrammed to
send all power codes to all devices simultaneously. Sometimes one of the devices may already be in
the opposite power state, which could cause them to be out of sync with the remote. To resolve this
issue, manually turn off all devices from the front panel button on each device and then press the ON
button on your remote once again.
Why don't the Red (TV) and AUDIO CC buttons do anything other than setup?
The DVR+ remote has a mode-less design that eliminates confusion of being in the wrong mode
during use. When a TV is programmed, the ON/OFF, Volume, Mute, and INPUT buttons are the only
ones that control TV functions. When an audio device is programmed, the OFF/ON buttons are the
only ones that control functions of the actual audio device.
Can I turn off the backlighting on the remote?
No. If you're concerned about battery consumption, we've designed the LED backlighting to
stay illuminated for only 3–4 seconds after a key is pressed and to use very minimal power when
illuminated.
Why is my DVR+ running sluggishly and taking several seconds to respond to the
remote control?
Much like a PC, background processing with the DVR+ can cause a delay in response time.
Channel Master is continually working to improve response times. It's also important to note that
when guide data is updating, you will experience a small delay in remote control responsiveness.
Please wait for the download to complete for the DVR+ to regain responsiveness.
If the delays are upwards to 15 seconds or greater, your DVR+ software may be corrupt. If this is the
case, follow the steps below to perform a factory reset:
Press MENU on the remote, then select SETTINGS
1
On the Factory Reset Options pop-up, select Default Factory Reset and wait for the factory reset to
2
complete.
If your DVR+ is connected to the Internet, wait about 15 minutes for your guide data to download
3
completely.
:: Troubleshooting
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Factory Reset.
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