Channel Master DVR+ User Manual page 39

Recording Issues
Audio Issues
:: Troubleshooting
36
• Your DVR+ receiver must be powered on or in standby mode
when a program or event is scheduled for it to be recorded.
• If your external hard drive cannot be detected by your DVR+ or
isn't working correctly, first reboot the drive by pressing
MENU on the remote, then selecting DVR
• If you'd like to keep more recordings than there's space for on
internal memory, consider purchasing an external hard drive for
additional storage and connecting it to one of the USB ports on
the rear panel of your DVR+ receiver (see page 5). When an
external hard drive is connected, additional DVR features are made
available, such as recording two programs at once and pausing
live TV.
• View issues that cause DVR timers to fail (e.g., insufficient tuners,
recording capacity, or signal strength) by pressing MENU on the
remote, then selecting DVR
• Verify that event timers are set as DVR timers and not as reminder
timers. Confirm that an event recording is set up by looking for a
red triangle on the corner of the guide listing for the event.
• Verify that there is sufficient storage space for your recordings.
You can delete any watched recordings to save space.
• To enable simultaneous recording of programs on two channels,
connect an external hard drive to a USB port. For more
information, visit channelmaster.com.
If the audio on your DVR+ sounds distorted, you can:
• Try a different channel to see if the fault lies in the transmission of
the signal.
• See if the fault lies with the reception of the channel's signal(s)
by ensuring that your over-the-air antenna is installed and aimed
correctly (i.e., away from tall buildings and metal obstacles).
• Verify the strength and quality of your over-the-air (OTA) signal by
pressing MENU on the remote, then selecting Settings
»
Technical Info Signals & Network.
• Verify that the cables between your antenna and DVR+ receiver, as
well as the HDMI cable between your DVR+ receiver and TV, are
connected correctly.
• If the audio issue persists, change the HDMI audio output for the
DVR+ receiver to Stereo only by pressing MENU on the remote,
then selecting Settings
Setup » HDMI.
»
DVR Setup.
»
Schedule.
» »
TV & Audio Setup Digital and Audio
»