Possible Issues And Solutions - Channel Master DVR+ User Manual

Possible Issues and Solutions

Signal Issues
Program Guide
Issues
:: Troubleshooting
34
• Verify that the coax cable to the over-the-air antenna is connected
to both the RF IN port on the back of your DVR+ receiver
(hand-tighten only) and to the over-the-air antenna.
• Verify that your antenna has not been moved out of proper
alignment. This can cause signal loss on some or all channels.
• Reset your DVR+ by pressing and holding the POWER button
located on the front panel. Verify that the LED is red or bright blue.
• If a reset doesn't work (the LED is dim blue), place the DVR+ in
standby (press the POWER button), unplug it from the outlet for at
least 15 seconds, then plug it back in. Press the POWER button
to turn it back on.
• If you see image pixelization, verify your signal strength and quality
by pressing MENU on the remote, then selecting
»
Settings Technical Info
• The DVR+ is capable of receiving only digital TV channels and will
not tune to a channel that is still broadcasting analog TV signals.
Visit antennaweb.org to find out which channels in your area are
broadcasting digital TV signals.
• Verify that your DVR+ receiver is connected to broadband Internet
service (recommended) in order to access an extended program
guide for up to 14 days of programming. You can view current
information about this connection by pressing MENU on the
remote, then selecting Settings
• When extended guide data is available over your Internet
connection, both the guide screen and the info banner will display
"Powered by Rovi." You can use the color buttons on the remote
control to navigate within the program guide (see page 14).
• Verify that your extended guide data is up-to-date. Typically, this
data is updated every 24 hours. You can view when the guide was
last updated by pressing MENU on the remote, then selecting
»
Settings Technical Info
receiver
• If your DVR+ is not connected to the Internet, the DVR+
populates the program guide with data from the broadcast signals.
The amount of data provided varies by each broadcaster and
channel, but the DVR+ displays as much as possible.
»
Signals and Network.
»
Network Setup.
»
STB Health.