Answering Machine Cannot Answer Voice Calls; Sender's Fax Number Not Displayed On Received Faxes Or The Number Is Wrong; Cannot Forward Received Documents To Email Addresses; Other Problems - Epson WF-R5690 User Manual

User's Guide

Answering Machine Cannot Answer Voice Calls

On the control panel, set the printer's Rings to Answer setting to a number higher than the number of rings for
your answering machine.
Related Information
"Fax Settings" on page 33
&
"Settings for the Answering Machine" on page 103
&
Sender's Fax Number Not Displayed on Received Faxes or the
Number Is Wrong
The sender may not have set the fax header information or may have set it incorrectly. Contact the sender.

Cannot Forward Received Documents to Email Addresses

❏ The Email Server settings of the printer may not have been configured. Configure the email server settings.
❏ Wrong email address may have been registered to the contacts list. Make sure the address in the contacts list is
correct.
Related Information
"Using an Email Server" on page 198
&
"Managing Contacts" on page 52
&

Other Problems

Slight Electric Shock when Touching the Printer

If many peripherals are connected to the computer, you may feel a slight electric shock when touching the printer.
Install a ground wire to the computer that is connected to the printer.

Operation Sounds Are Loud

If operations sounds are too loud, enable quiet mode. However, this may slow down printer operations.
❏ Windows printer driver
Select On as the Quiet Mode setting on the Main tab.
❏ Mac OS X printer driver
Select System Preferences from the
select the printer. Click Options & Supplies > Options (or Driver). Select On as the Quiet Mode setting.
❏ EPSON Scan
Click Configuration, and then set Quiet Mode on the Other tab.
Solving Problems
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
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