Page 1 WF-R5690 User's Guide...
Page 3: Table Of Contents
Changing the Eco Settings ......................34 Changing the Sleep Timer Settings ....................35 Changing the Power Off Timer Settings ..................36 Epson Connect Solutions for Smartphones, Tablets, and More ............37 Using Epson Email Print ....................... 37 Using the Epson iPrint Mobile App ....................38 Using Epson Remote Print ......................
Page 4 Configuring Email Server Settings....................54 Disabling Wi-Fi Features ....................... 56 Enabling Epson Universal Print Driver (PCL) or PostScript Printing............ 57 Installing the PostScript (PS3) Printer Software - OS X..............57 Installing the PostScript (PS3) Printer Software - Windows ............... 58 Installing the Epson Universal Print Driver - Windows ...............
Page 5 Selecting Default Paper Settings - Administrator................83 Selecting the Default Printer Settings .................... 83 Paper Source Settings Options....................84 Setting the Universal Print Settings ....................85 Universal Print Settings Options ....................86 Placing Originals on the Product ......................88 Placing Originals on the Scanner Glass ..................... 88 Placing Originals in the Automatic Document Feeder ................
Page 6 Synchronizing Printer Settings - Epson Universal Print Driver - Windows ........134 Selecting Basic Print Settings - Epson Universal Print Driver - Windows ........135 Selecting Additional Layout and Print Options - Epson Universal Print Driver - Windows ... 138 Selecting Maintenance Options - Epson Universal Print Driver - Windows........140 Extended Settings - Epson Universal Print Driver - Windows ..........
Page 7 Adding and Assigning Scan Jobs.................... 176 Starting a Scan with Document Capture Pro or Document Capture ..........177 Starting a Scan Using the Epson Scan Icon ................180 Starting a Scan from a Scanning Program................... 182 Selecting Epson Scan Settings ......................184 Scan Modes..........................
Page 8 Available Scanned File Types and Optional Settings.............. 207 Scanning with OS X Using Image Capture..................208 Available Scan Settings - OS X Image Capture................210 Scanning Special Projects........................ 211 Scanning to a SharePoint Server or Cloud Service ..............211 Scanning Multi-Page Originals as Separate Files................ 213 Entering a User ID and Password for Scanning - Windows..............
Page 9 Sending Faxes ..........................254 Sending Faxes from the Product Control Panel................254 Sending a Fax Using the Keypad, Contact List, or History ............254 Fax Sending Options ......................256 Sending a Fax at a Specified Time ..................258 Sending a Fax on Demand ..................... 259 Sending a Stored Fax ......................
Page 10 Checking Ink and Maintenance Box Status With Windows............286 Checking Ink and Maintenance Box Status with OS X..............289 Purchase Epson Ink Packs and Maintenance Boxes ............... 290 Ink Supply Units (Ink Packs) and Maintenance Box Part Numbers ..........290 Removing and Installing Ink Packs....................
Page 11 Running a Product Check ........................ 327 Resetting Control Panel Defaults ..................... 329 Solving Setup Problems ........................330 Product Does Not Turn On or Off....................331 Noise After Ink Installation ......................331 Software Installation Problems ....................331 Solving Network Problems ....................... 332 Product Cannot Connect to a Wireless Router or Access Point ..........
Page 12 Incorrect Colors ........................... 361 Solving Scanning Problems ......................362 Scanning Software Does Not Operate Correctly ................. 362 Cannot Start Epson Scan ......................363 Scanning to a Network Folder or FTP is Slow................364 Solving Scanned Image Quality Problems ..................364 Image Consists of a Few Dots Only.....................
Page 13 Sent Fax Quality is Poor ......................371 Sent Fax is Received in an Incorrect Size ................... 372 Received Fax Quality is Poor ...................... 372 Received Fax is Not Printed ......................372 Solving USB Device Problems ......................373 Cannot View or Print from a USB Device..................373 Cannot Save Files on a USB Device ...................
Page 14 FCC Compliance Statement......................408 Software Notice..........................411 Trademarks ............................413 Copyright Notice..........................414 libTIFF Software Acknowledgment....................415 A Note Concerning Responsible Use of Copyrighted Materials........... 415 Default Delay Times for Power Management for Epson Products ..........415 Copyright Attribution ........................415...
Page 15: Wf-R5690 User's Guide
WF-R5690 User's Guide Welcome to the WF-R5690 User's Guide. For a printable PDF copy of this guide, click here.
Page 16: Product Basics
Using the Control Panel Product Parts Locations Checking for Software Updates Using Eco Mode and Other Power Saving Settings Epson Connect Solutions for Smartphones, Tablets, and More Using AirPrint Using Google Cloud Print Using the Control Panel See these sections to learn about the control panel and select control panel settings.
Page 17: Control Panel Buttons And Lights
Control Panel Buttons and Lights power button and light home button Interrupt button Reset button Stop button The LCD screen back button The Status button and lights The numeric keypad The C clear button B&W button Color button...
Page 18: Status Icon Information
Status Icon Information Status Button Information Parent topic: Using the Control Panel Status Icon Information Your product may display status icons on the LCD screen for certain product status conditions. Press to view or change the current network settings. Icons Description Displays additional information or instructions, such as on loading paper or placing a document.
Page 19: Status Button Information
Icons Description No Ethernet connection. An Ethernet connection has been established. No Wi-Fi connection. A Wi-Fi network error has occurred or the product is searching for a connection. A Wi-Fi connection has been established. The number of bars indicates the connection's signal strength.
Page 20: Setting A Password And Locking The Control Panel
Function Description Printer Information Displays the status of consumables and any errors that have occurred with the product. Select the error from the list to display the error message. Job Monitor Displays the current job and any jobs waiting to be processed. Job History Displays the job history and any error codes for failed jobs in the history.
Page 21 7. Enter your password again to confirm. 8. Select OK. 9. Select Lock Setting and select On. When the control panel is locked, you must enter the password to access any of the locked settings. Note: If you forget your password, contact Epson for assistance.
Page 22: Entering Characters On The Lcd Screen
Entering Characters on the LCD Screen Using Presets Parent topic: Using the Control Panel Related tasks Setting User Feature Restrictions (Access Control) Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings. • To move the cursor, select •...
Page 23: Using Presets
Using Presets You can save frequently used copy, fax, and scan settings as presets. This lets you easily reuse them whenever necessary. Note: Presets can be locked by an administrator. If you cannot access or change presets, contact your administrator for assistance. 1.
Page 24: Setting User Feature Restrictions (Access Control)
5. Select the settings you want to save, and select Save. You see a screen like this: 6. Use the displayed keyboard to enter a name for the preset and press 7. Select Save. When you copy, fax, or scan, you can use the preset by selecting Presets and selecting your preset from the list.
Page 25 You see a screen like this: 3. Scroll down and select System Administration. 4. Scroll down and select Security Settings. You see a screen like this: 5. Select Access Control. 6. Select On. 7. Select Jobs Without Authentication and select whether you want to allow this feature. 8.
Page 26: Changing Lcd Screen Language
Related tasks Setting a Password and Locking the Control Panel Entering a User ID and Password for Printing Entering a User ID and Password for Scanning - Windows Changing LCD Screen Language You can change the language used on the LCD screen. Note: This setting can be locked by an administrator.
Page 27: Adjusting The Screen Brightness
Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Select Setup. You see a screen like this: 3. Scroll down and select System Administration. 4.
Page 28: Turning Off The Operation Time Out Setting
You see a screen like this: 3. Scroll down and select System Administration. 4. Select Common Settings. 5. Select LCD Brightness. 6. Adjust the screen brightness by selecting a brightness level or by pressing the left and right arrow buttons. 7.
Page 29: Product Parts Locations
You see a screen like this: 3. Scroll down and select System Administration. 4. Select Common Settings. 5. Scroll down and select Operation Time Out. 6. Select Off. Parent topic: Using the Control Panel Product Parts Locations See these sections to identify the parts on your product. Product Parts - Top Product Parts - Inside Product Parts - Back...
Page 30: Product Parts - Top
Product Parts - Top ADF (Automatic Document Feeder) cover ADF edge guide ADF input tray ADF output tray Ink cases Paper cassettes Paper cassette cover...
Page 31 Edge guides Paper support Feeder guard Rear paper feed Output tray Edge guides Paper cassette Parent topic: Product Parts Locations...
Page 32: Product Parts - Inside
Product Parts - Inside Document cover Scanner glass Control panel USB Type A port for external devices Print head Front cover (opened) Parent topic: Product Parts Locations...
Page 33: Product Parts - Back
Rear cover (duplexer) AC inlet Parent topic: Product Parts Locations Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your product software. Visit the driver download site at (U.S. downloads Canadian downloads).
Page 34: Using Eco Mode And Other Power Saving Settings
• OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater. Parent topic: Product Basics Using Eco Mode and Other Power Saving Settings Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time.
Page 35: Changing The Sleep Timer Settings
3. Select On. 4. Select Configure. 5. Change any settings as necessary. 6. Select OK to exit. Parent topic: Using Eco Mode and Other Power Saving Settings Related tasks Changing the Sleep Timer Settings Changing the Sleep Timer Settings You can adjust the time period before your product enters sleep mode and turns off the LCD screen. Note: This setting can be locked by an administrator.
Page 36: Changing The Power Off Timer Settings
6. Do one of the following: • Press the – or + icons to reduce or increase the number of minutes. • Press the number of minutes on the LCD screen, select the number of minutes from the on-screen keypad, then press 7.
Page 37: Epson Connect Solutions For Smartphones, Tablets, And More
Product Basics Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product.
Page 38: Using The Epson Iprint Mobile App
With Epson Remote Print software, you can print from your laptop or desktop computer to an Epson Email-enabled product anywhere in the world. 1. Connect your Epson product to your wireless network. See the link below. 2. If you did not already set up an Epson Connect account when you installed your product software, visit epsonconnect.com to create your account and register your product to the Epson Connect service.
Page 39: Using Epson Scan To Cloud
Using Epson Scan to Cloud The Epson Scan to Cloud service allows you to scan and send a file as an email or upload it to an online service directly from your Epson product. Register an email address or online services such as Box, DropBox, Evernote, or Google Drive with your Epson Connect account.
Page 40: Using Google Cloud Print
Wi-Fi or Wired Networking Using Google Cloud Print With a Google Account, you can print from your Apple or Android device to your Epson product. You can also print from Chromebooks and the Google Chrome browser without drivers or cables.
Page 41: Setting Up Google Cloud Print On A Chromebook
With a Google Account, you can print from a Chromebook without drivers or cables. 1. Connect your Epson product to your wireless network. See the link below. 2. Turn on your Chromebook and connect it to the same wireless network as your product.
Page 42 Parent topic: Using Google Cloud Print Related topics Wi-Fi or Wired Networking...
Page 43: Wi-Fi Or Wired Networking
You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product Wireless router or access point...
Page 44: Selecting Wireless Network Settings From The Control Panel
Epson website. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.
Page 45 4. Select Wi-Fi Setup Wizard. Note: If you need to disable the wireless network to set up your product on an Ethernet network, scroll down and select Disable Wi-Fi instead. Then follow the instructions on changing to a wired network connection in this guide. 5.
Page 46: Wi-Fi Direct Mode Setup
Entering Characters on the LCD Screen Wi-Fi Direct Mode Setup You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. Epson product Computer with a wireless interface...
Page 47: Enabling Wi-Fi Direct Mode
Other wireless device Your product automatically selects one of these modes to communicate with your computer or device: Access point mode If your product is not already connected to a wireless network, it enters access point mode and the product itself acts as the network access point for up to 4 devices. When operating in this mode, your product displays an AP connection symbol on the LCD screen.
Page 48 You see a screen like this: 4. Scroll down and select Wi-Fi Direct Setup. 5. Select Connection Setup. 6. Select Change Password and select Yes. Note: If you have already connected devices or computers to your product via Wi-Fi Direct, they are disconnected when you change the password.
Page 49: Wi-Fi Protected Setup (Wps)
You see a screen like this: 9. Scroll down to view the SSID (Wi-Fi network name) and password. 10. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown. 11.
Page 50: Using Wps To Connect To A Network
Parent topic: Wi-Fi or Wired Networking Using WPS to Connect to a Network If you have a WPS-enabled wireless router or access point, you can use Wi-Fi Protected Setup (WPS) to connect your product to the network. 1. Press the home button, if necessary.
Page 51: Printing A Network Status Sheet
If the network connection is successful, the Wi-Fi icon in the upper-right corner of the LCD screen is lit as shown. Parent topic: Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network.
Page 52: Changing Or Updating Network Connections
You see a screen like this: Note: If you are connected to a wireless network, the signal strength is also displayed. 5. Select Print. 6. Press one of the Start buttons to print the network status sheet. Examine the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Wi-Fi or Wired Networking Changing or Updating Network Connections...
Page 53: Changing A Usb Connection To A Wi-Fi Connection
Wi-Fi connection. 1. Disconnect the USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections...
Page 54: Connecting To A New Wi-Fi Router
1. Do one of the following: • Windows: Uninstall your product software. • OS X: Go to the next step. 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic:...
Page 55 You see a screen like this: 3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4. Select Wi-Fi/Network Settings. 5. Select Advanced Setup. 6. Select Email Server. 7. Select Server Settings. You see a screen like this: 8.
Page 56: Disabling Wi-Fi Features
Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and password, and any network settings selected for the Epson Connect services you may use. 1. Press the home button, if necessary.
Page 57: Enabling Epson Universal Print Driver (Pcl) Or Postscript Printing
Installing the PostScript (PS3) Printer Software - OS X If you did not install the standard Epson printer software, you need to install the PostScript (PS3) printer software before you can adjust the print settings and print to your network printer.
Page 58: Installing The Postscript (Ps3) Printer Software - Windows
Installing the PostScript (PS3) Printer Software - Windows If you did not install the standard Epson printer software, you need to install the PostScript (PS3) printer software before you can adjust the print settings and print to your network printer.
Page 59 3. Follow the on-screen instructions until you see this screen: 4. Select Yes: Network connection and click OK. Note: Select the Set Default of Printer Control Language to PCL6 checkbox if you want to set the default printer language to PCL6. Leave this option deselected to set the printer language to ESC/P- R.
Page 60 After the software finishes searching for products, you see a screen like this: 5. Do one of the following: • If you are installing one product, make sure Add EPSON Universal Print Driver is selected and continue with the next step.
Page 61 6. Open the Select a port to connect a printer menu and select an existing printer port, if necessary. Otherwise, skip this option to create a new port automatically. 7. Select the product you want to install from the Found Printers list. Note: Deselect the Set as default printer checkbox if you do not want the product to be set as your default printer.
Page 62: Selecting Pdl (Page Description Language) Settings
10. Select the checkbox next to the product you want to make your default printer, if necessary. 11. Click OK. Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing Selecting PDL (Page Description Language) Settings You can select settings for PCL and PostScript printing using the control panel on the product.
Page 63: Pdl Print Configuration Options
7. When you are finished, press the home button. PDL Print Configuration Options Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing PDL Print Configuration Options Select the PDL Print Configuration options you want to use for PCL or PostScript printing. PDL Print Configuration...
Page 64 PDL Print Configuration Available Description option settings Ink Save Mode On/Off Saves ink by reducing print density. Print Order Last Page on Starts printing from the first page of a file. First Page on Starts printing from the last page of a file. Number of Copies 1 to 999 Selects the number of copies to print.
Page 65 PDL Print Configuration Available Description option settings Form 5 to 128 lines Sets the number of lines for the selected paper size and orientation. Changes the line spacing (VMI) stored in the printer. Later changes in page size or orientation cause changes in the Form value based on the stored VMI.
Page 66: Selecting Printer Language And Interface Settings
Parent topic: Selecting PDL (Page Description Language) Settings Selecting Printer Language and Interface Settings You can select printer language and interface settings using the control panel on the product. Note: These settings can be locked by an administrator. If you cannot access these settings, contact your administrator for assistance.
Page 67: Printer Language And Interface Options
6. When you are finished, press the home button. Printer Language and Interface Options Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing Printer Language and Interface Options Select the settings you want to use. Printer Settings option...
Page 68 3. Select Print Status Sheet. 4. Select the status sheet you want to print. 5. Press one of the Start buttons to print the status sheet. Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing Related references PS3 Mode Fonts...
Page 69: Loading Paper
Loading Paper in the Cassette Loading Paper and Envelopes in the Rear Paper Feed Slot Paper Loading Capacity Available Epson Papers Paper or Media Type Settings - Printing Software Selecting the Paper Settings for Each Source - Control Panel Selecting Default Paper Settings - Administrator...
Page 70 2. Pull out the paper cassette. If you are loading paper in cassette 2, remove the paper cassette cover. 3. Slide the edge guides outward. Note: If you are using legal-size paper, squeeze the tab and extend the paper cassette.
Page 71 4. Set the front edge guide to the paper size you are using. 5. Load a stack of paper, printable side down, against the edge guide as shown. Note: Make sure the paper is loaded against the edge guide and not sticking out from the end of the cassette.
Page 72 6. Slide the edge guides against the paper, but not too tightly. If you are loading paper in cassette 2, reattach the paper cassette cover. Caution: To prevent paper feeding problems, make sure the paper fits beneath the top edges of the guides.
Page 73: Loading Paper And Envelopes In The Rear Paper Feed Slot
Note: If you are using legal-size or longer paper, do not open the paper stopper. Do not remove or insert the paper cassette during printing. 9. Select the size and type of paper you just loaded on the product LCD screen. Always follow these paper loading guidelines: •...
Page 74 2. Open the feeder guard and pull up the paper support. 3. Slide out the edge guides.
Page 75 4. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges. Note: You can load one sheet of binder paper with holes on one of the long edges as shown. Do not select automatic 2-sided printing for this type of paper.
Page 76 • Load envelopes short edge first, with the flap facing down and the flap edge to the left, in the center of the slot. 6. Slide the edge guides against the paper, but not too tightly. 7. Select the size and type of paper you just loaded on the product LCD screen. Always follow these paper loading guidelines: •...
Page 77: Paper Loading Capacity
(8.3 × 11.7 inches [210 × 297 mm]) 250 sheets 1 sheet Legal (8.5 × 14 inches [216 × 356 mm]) Epson Bright White Paper 200 sheets 50 sheets 20 sheets for manual two-sided printing Epson Presentation Paper Matte —...
Page 78: Available Epson Papers
You can purchase genuine Epson ink and paper at epson.com/ink3 (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766). Paper Type Size Part number Sheet count Epson Bright White Paper Letter (8.5 ×...
Page 79 8 × 10 inches (203 × 254 mm) S041465 Letter (8.5 × 11 inches S042183 [216 × 279 mm]) S041667 Epson Ultra Premium Photo Paper 4 × 6 inches (102 × 152 mm) S042181 Glossy S042174 5 × 7 inches (127 × 178 mm) S041945 8 ×...
Page 80: Paper Or Media Type Settings - Printing Software
Epson Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double- sided Epson Brochure & Flyer Paper Matte Double-sided Cardstock up to 68 lb (256 g/m Card Stock Note: The settings listed here are available only when printing from your computer; they do not apply to...
Page 81: Selecting The Paper Settings For Each Source - Control Panel
Parent topic: Loading Paper Selecting the Paper Settings for Each Source - Control Panel You can change the default paper size and paper type for each source using the control panel on the product. 1. Press the home button, if necessary. 2.
Page 82: Paper Type Settings - Control Panel
Epson Premium Presentation Paper Matte Prem. Matte Epson Presentation Paper Matte Epson Premium Presentation Paper Matte Double- sided Epson Ultra Premium Presentation Paper Matte Epson Brochure & Flyer Paper Matte Double-sided Cardstock up to 68 lb (256 g/m Card Stock...
Page 83: Selecting Default Paper Settings - Administrator
Parent topic: Selecting the Paper Settings for Each Source - Control Panel Selecting Default Paper Settings - Administrator As an administrator, you can adjust default paper settings that apply to all print jobs sent to the product. Note: These settings can be locked by an administrator. If you cannot access these settings, contact your administrator for assistance.
Page 84: Paper Source Settings Options
You see a screen like this: 5. Select the Paper Source Settings options you want to use. 6. Select one of these Auto Error Solver options: • Turn on this setting to display a warning and print on one side of paper only when a 2-sided printing error occurs, or to print the data that the printer could process when a memory full error occurs.
Page 85: Setting The Universal Print Settings
Paper Source Available settings Description Settings option Auto Select Copy Select On for any of these settings to automatically print on Settings paper from any source containing paper that matches your paper settings. Other Error Notice Paper Size Notice Select On for either of these settings to display an error message when the selected paper type or size does not Paper Type Notice match the loaded paper.
Page 86: Universal Print Settings Options
You see this screen: 4. Select Universal Print Settings. 5. Adjust the settings as necessary. 6. When you are finished, press the home button. Universal Print Settings Options Parent topic: Selecting Default Paper Settings - Administrator Universal Print Settings Options Select the Universal Print Settings you want to use.
Page 87 Universal Print Available settings Description Settings option Dry Time Standard Select the ink drying time you want to use when performing double-sided printing. Long Longer Skip Blank Page Select On to skip printing of blank pages automatically. PDL Print Common Settings Selects the settings for printing with PCL and PostScript Configuration Page Description Language drivers.
Page 88: Placing Originals On The Product
Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder Placing Originals on the Scanner Glass...
Page 89: Placing Originals In The Automatic Document Feeder
2. Place your original facedown on the scanner glass with the top facing into the corner. Slide the original to the edges of the indicated corner. Note: You can place multiple originals on the scanner glass. Just make sure they are at least 0.8 inch (20 mm) away from each other.
Page 90 1. Slide the ADF edge guide outward. 2. Fan your stack of originals and tap them gently on a flat surface to even the edges. 3. Insert the originals into the ADF faceup and top-edge first.
Page 91 The ADF icon on the control panel lights up. 4. Slide the ADF edge guide against the originals, but not too tightly. Parent topic: Placing Originals on the Product Related references Automatic Document Feeder (ADF) Specifications Related topics Copying Scanning Faxing...
Page 92: Copying
Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass, or place multi-page documents in the ADF.
Page 93: Copying Options
10. When you are ready to copy, press one of the Start buttons. Note: To cancel printing, press the Stop button or select Cancel. Parent topic: Copying Related references Available Epson Papers Copying Options Related tasks Using Presets Related topics Loading Paper Placing Originals on the Product Copying Options Select the copying options you want to use for your copies.
Page 94 Copying option Available settings Description Layout With Border Leaves a small margin around the image or document 2-up Copies multiple page documents onto one sheet. Also, select Settings and change the Document Orientation and 4-up Layout Order settings as necessary. ID Card Copies both sides of an ID card onto one side of a sheet of paper...
Page 95 Copying option Available settings Description Remove Shadow Off Select On to erase the shadows that appear in the center of a document when copying a book or that appear around a document when copying thick paper. You can also select the area and amount of shadow removal.
Page 96: Printing From A Computer
Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.
Page 97 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3.
Page 98 5. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size. 6. Select the orientation of your document. Note: If you are printing an envelope, select Landscape. 7.
Page 99: Paper Source Options - Windows
Related tasks Selecting Double-sided Printing Settings - Windows Printing Your Document or Photo - Windows Entering a User ID and Password for Printing Paper Source Options - Windows You can select any of the available options in the Paper Source menu to print on the paper loaded in that source.
Page 100: Multi-Page Printing Options - Windows
Multi-Page Printing Options - Windows You can select any of the available options in the Multi-Page menu to set up your multi-page print job. 2-Up and 4-Up Prints 2 or 4 pages on one sheet of paper. Click the Page Order button to select page layout and border options.
Page 101 You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab. 5. Click the Print Density button.
Page 102: Double-Sided Printing Options - Windows
You see this window: 6. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 7. If necessary, select the Adjustments options you want to use. 8.
Page 103: Print Density Adjustments - Windows
Binding Margin Options Select options that define a wider margin to allow for binding. Start Page Selects whether printing starts on the front or back page. Create Folded Booklet Options Select the Booklet checkbox and a binding option to print double-sided pages as a booklet. Parent topic: Selecting Double-sided Printing Settings - Windows Print Density Adjustments - Windows...
Page 104: Selecting Additional Layout And Print Options - Windows
Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: •...
Page 105 • Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. Note: You can also select Color Universal Print settings. 3.
Page 106: Custom Color Correction Options - Windows
Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones.
Page 107: Image Options And Additional Settings - Windows
Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print.
Page 108: Header/Footer Settings - Windows
High Speed Speeds up printing but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print. The items are available to print at the top or bottom of your pages, in either the left, right, or center of the page.
Page 109: Selecting A Printing Preset - Windows
Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab. Note: You can create your own preset by clicking the Add/Remove Presets button. 1.
Page 110: Selecting Extended Settings - Windows
2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets. 4.
Page 111: Extended Settings - Windows
Printing with Windows Extended Settings - Windows You can select from these settings on the Extended Settings window. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. Check Paper Width Before Printing Prevents printing beyond the edges of the paper if the paper size setting is incorrect; may reduce print speed.
Page 112: Printing Your Document Or Photo - Windows
Always Spool RAW Datatype Increases print speed and may solve other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help.
Page 113: Locking Printer Settings - Windows
You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with Windows Locking Printer Settings - Windows Administrators can lock some printer settings to prevent unauthorized changes. 1. Do one of the following: •...
Page 114 • Windows XP: Click Start and select Printers and Faxes. Right-click your product and select Properties. 2. Click the Optional Settings tab. Note: You can prevent access to the Optional Settings tab by changing the user or group permissions in the Security tab. 3.
Page 115: Locked Setting Options
Locked Setting Options Select the options you want to use for any locked print settings. Setting Options Description Anti-Copy Various data items Lets you select the data to use for the pattern or prohibit anti- Pattern copy patterns Add/Delete Lets you add or delete a customized anti-copy pattern Settings Lets you select the arrangement, size, and other settings for the custom anti-copy pattern...
Page 116: Entering A User Id And Password For Printing
Entering a User ID and Password for Printing If you enabled Access Control on the product, you must enter a user ID and password in the printer driver to be able to print. Note: If you do not know the user ID or password, contact your administrator for assistance. 1.
Page 117: Selecting Default Print Settings - Windows
7. Click OK. Parent topic: Printing with Windows Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session. If you want to change the print settings you use in all your Windows programs, you can select new default print settings.
Page 118: Changing The Language Of The Printer Software Screens
These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session. Changing the Language of the Printer Software Screens Parent topic: Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens.
Page 119: Changing Automatic Update Options
5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software. You can change how often the software checks for updates or disable this feature.
Page 120: Printing With Os X
You can print with your product using any OS X printing program, as described in these sections. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. Selecting Basic Print Settings - OS X...
Page 121 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the version of OS X and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
Page 122 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.
Page 123 You see these settings: 9. Select the Paper Source you wish to print from. 10. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details.
Page 124: Paper Source Options - Os X
Printing Your Document or Photo - OS X Paper Source Options - OS X You can select any of the available options in the Paper Source menu to print on the paper loaded in that source. Auto Select Automatically selects the paper source based on the selected paper size. Cassette 1 Selects the paper in cassette 1 as the paper source.
Page 125: Selecting Page Setup Settings - Os X
Grayscale Prints text and graphics in black or shades of gray. Mirror Image Lets you flip the printed image horizontally. Parent topic: Selecting Basic Print Settings - OS X Selecting Page Setup Settings - OS X Depending on your application, you may be able to select the paper size and orientation settings from the print window.
Page 126: Selecting Print Layout Options - Os X
Selecting Print Layout Options - OS X You can select a variety of layout options for your document or photo by selecting Layout from the pop- up menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu.
Page 127 Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network. This screen may be different, depending on the version of OS X you are using. 1.
Page 128: Double-Sided Printing Options And Adjustments - Os X
Double-sided Printing Options and Adjustments - OS X You can select any of the available options in the Two-sided Printing Settings or Output Settings pop-up menu to set up your double-sided print job. Two-sided Printing Options Long-Edge binding Orients double-sided printed pages to be bound on the long edge of the paper. Short-Edge binding Orients double-sided printed pages to be bound on the short edge of the paper.
Page 129: Color Matching And Color Options - Os X
Color Matching and Color Options - OS X You can select from these settings on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors.
Page 130: Selecting Printing Preferences - Os X
Color Options Settings Manual Settings Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select settings for Brightness, Contrast, Saturation, and individual color tones. You can also select a color Mode setting for printing photos and graphics and the Fix Red-Eye setting to reduce or remove red- eye in photos.
Page 131: Printing Preferences - Os X
You see a screen like this: 4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - OS X Parent topic: Printing with OS X Printing Preferences - OS X You can select from these settings on the Options or Driver tab. Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper.
Page 132: Printing Your Document Or Photo - Os X
High Speed Printing Speeds up printing but may reduce print quality. Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions. Establish bidirectional communication Allows the product to communicate with the computer. Do not change the default setting unless you experience issues when using a shared printing pool.
Page 133: Printing With The Epson Universal Print Driver - Windows
Printing Your Document or Photo - OS X Printing with the Epson Universal Print Driver - Windows You can print with the Epson Universal Print Driver using any Windows printing program, as described in these sections. Synchronizing Printer Settings - Epson Universal Print Driver - Windows...
Page 134: Synchronizing Printer Settings - Epson Universal Print Driver - Windows
Control Panel. Click Printer under Hardware and Sound, then right-click EPSON Universal Print Driver and select Properties. • Windows XP: Click Start and select Printers and Faxes. Right-click EPSON Universal Print Driver and select Properties. 2. Click the Optional Settings tab.
Page 135: Selecting Basic Print Settings - Epson Universal Print Driver - Windows
Parent topic: Printing with the Epson Universal Print Driver - Windows Selecting Basic Print Settings - Epson Universal Print Driver - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing.
Page 136 3. If necessary, select EPSON Universal Print Driver as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings. You see the Main tab of your printer settings window: Note: For more information about a setting, right-click it and select Help.
Page 137 14. To save your print job as a project that can be modified and combined with other print jobs, select Job Arranger Lite. Parent topic: Printing with the Epson Universal Print Driver - Windows Related references Paper or Media Type Settings - Printing Software...
Page 138: Selecting Additional Layout And Print Options - Epson Universal Print Driver - Windows
Selecting Additional Layout and Print Options - Epson Universal Print Driver - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. Note: For more information about a setting, right-click it and select Help.
Page 139 Note: Confidential print jobs are cleared from the product's memory after printing. 5. Select any of the Additional Settings options to customize your print. Parent topic: Printing with the Epson Universal Print Driver - Windows Related references Custom Color Correction Options - Windows...
Page 140: Selecting Maintenance Options - Epson Universal Print Driver - Windows
Selecting Maintenance Options - Epson Universal Print Driver - Windows You can select maintenance and other optional settings on the Maintenance tab. Note: For more information about a setting, right-click it and select Help. • Nozzle Check lets you print a nozzle check pattern to check for clogged nozzles.
Page 141: Extended Settings - Epson Universal Print Driver - Windows
• Printer and Option Information displays information on the printer settings and any optional equipment installed. • Language lets you change the language of the printer software screens. Extended Settings - Epson Universal Print Driver - Windows Parent topic: Printing with the Epson Universal Print Driver - Windows...
Page 142: Selecting Default Print Settings - Epson Universal Print Driver - Windows
Control Panel > Hardware and Sound > Devices and Printers. Right-click EPSON Universal Print Driver and select Print Preferences. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers. Right-click EPSON Universal Print Driver and select Print Preferences.
Page 143 Control Panel. Click Printer under Hardware and Sound, right-click EPSON Universal Print Driver, and select Printing Preferences. • Windows XP: Click Start and select Printers and Faxes. Right-click EPSON Universal Print Driver and select Printing Preferences. You see the printer settings window: Note: For more information about a setting, right-click it and select Help.
Page 144: Locking Printer Settings - Epson Universal Print Driver - Windows
Control Panel. Click Printer under Hardware and Sound, then right-click EPSON Universal Print Driver and select Properties. • Windows XP: Click Start and select Printers and Faxes. Right-click EPSON Universal Print Driver and select Properties. 2. Click the Optional Settings tab.
Page 145: Epson Universal Print Driver Locked Setting Options
6. Click OK. Epson Universal Print Driver Locked Setting Options Parent topic: Printing with the Epson Universal Print Driver - Windows Epson Universal Print Driver Locked Setting Options Select the options you want to use for any locked print settings.
Page 146: Adding Network Printers - Epson Universal Print Driver - Windows
Locking Printer Settings - Epson Universal Print Driver - Windows Adding Network Printers - Epson Universal Print Driver - Windows You can use the Epson Universal Print Driver to find and add network printers. 1. Do one of the following: •...
Page 147 Control Panel. Click Printer under Hardware and Sound, then right-click EPSON Universal Print Driver and select Properties. • Windows XP: Click Start and select Printers and Faxes. Right-click EPSON Universal Print Driver and select Properties. 2. Click the Optional Settings tab.
Page 148 The selected printer or printers appear in the lower section of the screen. 7. Select the checkbox next to the product you want to make your default printer, if necessary. 8. Click OK. Parent topic: Printing with the Epson Universal Print Driver - Windows...
Page 149: Printing With The Postscript (Ps3) Printer Software - Windows
Note: The PostScript printer software supports products that are connected via Ethernet. If your product is connected via USB, you will need to install the standard Epson printer software. To download the standard Epson printer software, go to .
Page 150 You see the Layout tab of your printer settings window: 4. Select the orientation of your document. 5. To print on both sides of the paper, select one of the Print on Both Sides settings. 6. To change the printing order of the pages, select one of the Page Order settings. 7.
Page 151 You see this window: 10. Select the Paper Source that matches where you loaded the paper you want to print on. 11. Select Plain as the Media setting. 12. Select one of the following as the Color setting: • To print a color document or photo, select the Color setting. •...
Page 152: Selecting Additional Layout And Print Options - Postscript Printer Software - Windows
Selecting Additional Layout and Print Options - PostScript Printer Software - Windows You can select a variety of additional layout and printing options for your document or photo by clicking the Advanced button. 1. Select the size of the paper you loaded as the Paper Size setting. 2.
Page 153: Selecting Default Print Settings - Postscript Printer Software - Windows
7. Expand the PostScript Options heading to access the advanced PostScript printer software features. 8. Select any of the remaining Printer Features options to customize your printouts. Parent topic: Printing with the PostScript (PS3) Printer Software - Windows Selecting Default Print Settings - PostScript Printer Software - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session.
Page 154: Printing With The Postscript (Ps3) Printer Software - Os X
You see the printer settings window: 2. Select the print settings you want to use as defaults in all your Windows programs. 3. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session.
Page 155: Selecting Basic Print Settings - Postscript Printer Software - Os X
Managing Color - PostScript Printer Software - OS X Printing Your Document or Photo - PostScript Printer Software - OS X Parent topic: Printing from a Computer Selecting Basic Print Settings - PostScript Printer Software - OS X Select the basic settings for the document or photo you want to print. 1.
Page 156 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the version of OS X and the application you are using. 5. Select the Two-Sided, Copies, and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
Page 157 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.
Page 158 10. Select Printer Features from the pop-up menu. You see these settings: 11. Select Plain as the MediaType setting. Note: The PostScript printer software supports plain paper printing on these paper and envelope sizes: • A4 (8.3 × 11.7 inches [210 × 297 mm])
Page 159 • Letter (8.5 × 11 inches [216 × 279 mm]) • No. 10 (4.1 × 9.5 inches [105 × 241 mm]) 12. Select one of the following Print Quality options: • For fast printing with reduced quality, select Fast. • For printing text and graphics with good quality and print speed, select Fine. •...
Page 160: Selecting Page Setup Settings - Postscript Printer Software - Os X
Selecting Print Layout Options - PostScript Printer Software - OS X Printing Your Document or Photo - PostScript Printer Software - OS X Selecting Page Setup Settings - PostScript Printer Software - OS X Depending on your application, you may be able to select the paper size and orientation settings from the print window.
Page 161: Selecting Print Layout Options - Postscript Printer Software - Os X
Selecting Print Layout Options - PostScript Printer Software - OS X You can select a variety of layout options for your document or photo by selecting Layout from the pop- up menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu.
Page 162: Sizing Printed Images - Postscript Printer Software - Os X
Sizing Printed Images - PostScript Printer Software - OS X You can adjust the size of the image as you print it by selecting Paper Handling from the pop-up menu on the Print window. • To print only selected pages in a multi-page document, select an option from the Pages to Print pop- up menu.
Page 163: Printing Your Document Or Photo - Postscript Printer Software - Os X
1. Select Color Matching from the pop-up menu in the print window. 2. Do one of the following: • To print using standard color profiles for your product and paper to help match image colors, select ColorSync. Select one of the available Profile options to change the active color profile. •...
Page 164: Checking Print Status - Postscript Printer Software - Os X
Click Print at the bottom of the print window. Checking Print Status - PostScript Printer Software - OS X Parent topic: Printing with the PostScript (PS3) Printer Software - OS X Checking Print Status - PostScript Printer Software - OS X During printing, you can view the progress of your print job, control printing, and check ink status.
Page 165: Cancelling Printing Using A Product Button
You see the print status window: 2. Select the following options as necessary for your version of OS X: • To cancel printing, click the print job and click or Delete. • To pause a print job, click the print job and click or Hold.
Page 166: Scanning
After placing your original documents or photos on your product for scanning, start scanning using one of these methods. Starting a Scan Using the Product Control Panel Starting a Scan with Document Capture Pro or Document Capture Starting a Scan Using the Epson Scan Icon Starting a Scan from a Scanning Program Parent topic: Scanning...
Page 167 • Memory Device saves your scan file on a memory or USB device and lets you select the file format, quality, and other settings. • Cloud sends your scanned files to a destination that you have registered with Epson Connect. • Document Capture Pro allows you to scan over a network using your saved job settings in Document Capture Pro or Document Capture.
Page 168: Scanning To Email
Control Panel Scanning Options Creating Contacts for Scanning Adding and Assigning Scan Jobs Parent topic: Starting a Scan Related tasks Using Epson Scan to Cloud Using Presets Entering Characters on the LCD Screen Related topics Placing Originals on the Product Scanning to Email You can scan an image and email the scanned file using your product's control panel.
Page 169 You see a screen like this: 4. Select Email. You see a screen like this: 5. Do one of the following: • Select Contacts and choose an email address. • Select Enter Email Address, then select Enter Email Address again to display the keyboard. Use the keyboard to enter the address for the recipient, and press 6.
Page 170: Scanning To A Network Folder Or Ftp Server
8. Select Preset to save your scan settings. Note: Presets can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 9. Press one of the Start buttons. Your product scans your original and emails the scanned file. Parent topic: Starting a Scan Using the Product Control Panel Related references...
Page 171 You see a screen like this: 4. Select Network Folder/FTP. You see a screen like this: 5. Do one of the following: • Select Contacts and choose a saved location. • Select Enter Location, then select the Communication Mode, Location, and other settings. Note: Enter the folder path name for the Location setting in one of the following formats depending on the Communication Mode setting you selected: •...
Page 172: Control Panel Scanning Options
7. Select Menu and select File Settings. Change the Filename Prefix if necessary, then press the back button to return to the Folder/FTP screen. 8. Select Preset to save your scan settings. Note: Presets can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.
Page 173 Scan to setting Available options Description Location Communication Lets you select Network Folder (SMB) or FTP Mode Location Lets you enter a folder path in which to save scanned images User Name Lets you enter a user name for the selected folder path Password Lets you enter a password for the selected folder...
Page 174: Creating Contacts For Scanning
Scan to setting Available options Description Document Type Text Specifies the type of original you are scanning Text & Image Photo Density –4 to +4 Adjusts the lightness or darkness of scanned images. Document Orientation Portrait Specifies the orientation of PDF documents Landscape Compression Ratio High...
Page 175 You see a screen like this: Note: You can print your list of contacts and groups if necessary. 4. Select Add Entry. You see a screen like this: 5. Do one of the following: • To create a contact for scanning to email, select Email. •...
Page 176: Adding And Assigning Scan Jobs
8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for an entry (up to 30 characters), and press . (This field is optional.) 9. Do one of the following: • For an email contact, select the Email address field, use the displayed keyboard to enter the address, and press •...
Page 177: Starting A Scan With Document Capture Pro Or Document Capture
4. If you want to assign scan jobs to the selection list on the product control panel, do one of the following: • Windows: Click Event Settings. • OS X: Click the icon at the bottom of the window, then click Event Settings. 5.
Page 178 Start, and select All Programs or Programs. Select EPSON Software, then select Document Capture Pro. • OS X: Open the Applications folder, select the Epson Software folder, and select Document Capture. Select your product and click OK, if necessary.
Page 179 You see a window like this: Note: With OS X, you can download and install Epson Scan scanning software, which will provide additional image adjustment features within Document Capture. To download Epson Scan, visit Epson's driver download site (U.S. downloads Canadian downloads).
Page 180: Starting A Scan Using The Epson Scan Icon
• OS X: If you installed Epson Scan, close the Scan Settings window, open the Scan menu at the top of the screen and select Displays the EPSON Scan Setup Screen. Click the Scan icon. Select any displayed scan settings you want to use and click OK.
Page 181 To download Epson Scan, visit Epson's driver download site (U.S. downloads Canadian downloads). Note: In OS X 10.11, if you see a message asking if you want to use TWAIN to scan with your product, select Yes to scan using Epson Scan.
Page 182: Starting A Scan From A Scanning Program
Placing Originals on the Product Starting a Scan from a Scanning Program You can start Epson Scan from a scanning program to select scan settings, scan, and open the scanned image in the program. Note: With OS X, in addition to scanning with Image Capture, you can download and install Epson Scan scanning software.
Page 183 You see an Epson Scan window like this: Note: Epson Scan may start in a different mode when you first access it. Parent topic: Starting a Scan...
Page 184: Selecting Epson Scan Settings
Parent topic: Scanning Scan Modes Epson Scan provides a choice of scan modes with different levels of control over your settings. Office Mode You can quickly scan text documents and adjust them on a preview screen. You can also select various image adjustment options and preview your scanned image.
Page 185: Selecting The Scan Mode
Selecting the Scan Mode Select the Epson Scan mode you want to use from the Mode box in the upper right corner of the Epson Scan window: Parent topic: Selecting Epson Scan Settings Scanning in Office Mode When you scan in Office Mode, Epson Scan automatically saves your scanned file in PDF format in your operating system's Documents or My Documents folder, or opens it in your scanning program.
Page 186 You see this window: 2. Select the Document Source setting indicating where you placed your original. To scan a 2-sided document in the ADF, select ADF-Double-sided. Note: If you are using the ADF, remove any documents from the scanner glass.
Page 187 13. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.
Page 188: Available Document Source Settings - Office Mode
Available Document Source Settings - Office Mode You can select these Document Source options in Epson Scan Office Mode. Scanner Glass Selects the scanner glass as the location where the originals are placed on your product for scanning. ADF - Single-sided Selects the Automatic Document Feeder as the location where the originals are placed on your product for single-sided scanning.
Page 189 1. In the Preview window, click the Auto Locate icon to create a marquee (dotted line) on the preview image. 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. •...
Page 190 • To delete a marquee, click the marquee, then click the Delete Marquee icon. • To rotate your original in your scan, click one of the Rotate icons. 3. Click inside each scan area and make any necessary settings in the Epson Scan window. Parent topic: Scanning in Office Mode...
Page 191: Available Image Adjustments - Office Mode
Available Image Adjustments - Office Mode You can select these Image Adjustments options in Epson Scan Office Mode. Not all adjustment settings may be available, depending on other settings you have chosen. Note: Select the Image Option checkbox if you need to set any of the grayed-out image adjustments beneath the checkbox.
Page 192: Scanning In Professional Mode
Scanning in Office Mode Scanning in Professional Mode When you scan in Professional Mode, Epson Scan automatically saves your scanned file in PDF format in your operating system's Documents or My Documents folder, or opens it in your scanning program.
Page 193 You see this window:...
Page 194 Preview window. 8. Click the Preview button. Epson Scan previews your original and displays the result in a separate Preview window. 9. If you are using the ADF, reinsert your original into the ADF. 10. If desired, select the area in your preview image that you want to scan (scan area).
Page 195: Available Document Source Settings - Professional Mode
Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.
Page 196: Selecting A Scan Area - Professional Mode
8-bit Grayscale Select this setting for black-and-white photos. Black & White Select this setting for black text documents or line art. Parent topic: Scanning in Professional Mode Selecting a Scan Area - Professional Mode You can select a specific area in your preview image to include in your scanned image. You can select the entire image area or a portion of it.
Page 197 1. Do one of the following to select your scan area in the Preview image: • Normal preview: Click the Auto Locate icon to create a marquee (dotted line) on the preview image.
Page 198 • Thumbnail preview: Your scan area is selected automatically, but you can change it. Place your cursor in one corner of the desired scan area, then click and drag the cursor to the opposite corner to create a marquee (dotted line) on the preview image. 2.
Page 199: Available Image Adjustments - Professional Mode
Note: If you draw multiple marquees, make sure you select the All button in the Preview window before you scan. Otherwise, only the area inside the currently selected marquee will be scanned. 3. Click inside the scan area and make any necessary settings in the Epson Scan window. Parent topic:...
Page 200 Unsharp Mask Makes the edges of certain image areas clearer. Turn off this option to leave softer edges. Descreening Removes the ripple pattern that might appear in subtly shaded image areas, such as skin tones. This option improves results when scanning magazines or newspapers. (The results of descreening do not appear in the preview image, only in your scanned image.) Color Restoration Restores the colors in faded photos automatically.
Page 201: Selecting A Scan Size - Professional Mode
1. Click the Preview button to preview your image. 2. In the Epson Scan window, select the size you want your scanned image to be from the Target Size list.
Page 202 A marquee (dotted line) appears on your preview image proportioned for the size you selected. 3. Do the following, as necessary, to work with the selected scan area: • To move the marquee, click inside the scan area and drag the marquee where you want it. •...
Page 203: Image Preview Guidelines
A thumbnail preview displays your previewed images as thumbnails with the scanned image area and exposure automatically selected. Normal preview A normal preview displays your previewed images in their entirety so you can select the scanned image area and other settings manually. Parent topic: Selecting Epson Scan Settings...
Page 204: Scan Resolution Guidelines
• You will enlarge the image as you scan it. If you will enlarge the image using Epson Scan's Target Size setting, you do not need to increase the Resolution setting. • You will scan the image at its original size but enlarge it later in an image-editing program.
Page 205: Selecting Scan File Settings
Epson Scan behaves when you scan and save files. The File Save Settings window may appear after you click Scan on the Epson Scan window. You may also be able to access the window by clicking the icon on the Epson Scan window.
Page 206 5. Choose any of the optional settings you want to use by selecting their checkboxes. 6. Click OK. If you selected PDF or Multi-TIFF as the Type setting, you see this window after Epson Scan scans your document: 7. Choose one of the following options: •...
Page 207: Available Scanned File Types And Optional Settings
Available Scanned File Types and Optional Settings Parent topic: Selecting Epson Scan Settings Available Scanned File Types and Optional Settings You can select from a variety of scanned file types and optional settings on the File Save Settings window in Epson Scan.
Page 208: Scanning With Os X Using Image Capture
With OS X, you can scan with your product using an image-editing application such as Image Capture. Note: With OS X, in addition to scanning with Image Capture, you can download and install Epson Scan scanning software. Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images, and provides an interface for TWAIN-compliant OCR scanning software.
Page 209 4. Select the Scan Mode setting indicating where you placed your original (if available). Select any other available scan settings as necessary.
Page 210: Available Scan Settings - Os X Image Capture
Note: If you are scanning a multi-page document in the ADF, you can have Image Capture combine all the pages into a single document. After all pages have been scanned, you see the message No document loaded. 5. Select the folder in which you want to save your scanned file in the Scan To pop-up menu. 6.
Page 211: Scanning Special Projects
Start, and select All Programs or Programs. Select EPSON Software, then select Document Capture Pro. • OS X: Open the Applications folder, select the Epson Software folder, and select Document Capture. Select your product and click OK, if necessary.
Page 212 2. Click the Scan icon. 3. Select any displayed scan settings you want to use. Note: See the Help information in Document Capture Pro or Document Capture for details. 4. Click Scan. You see a preview of your scan in the Document Capture Pro or Document Capture window. 5.
Page 213: Scanning Multi-Page Originals As Separate Files
• Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON Software, then select Document Capture Pro. You see this window: 3. Click the...
Page 214: Entering A User Id And Password For Scanning - Windows
Note: If you do not know the user ID or password, contact your administrator for assistance. 1. Do one of the following to access Epson Scan Settings: • Windows 8.x: Navigate to the Apps screen and select EPSON Scan Settings. • Windows (other versions): Click or Start >...
Page 215 4. Click OK. Parent topic: Scanning...
Page 216: Faxing
Note: When using the Epson Universal Print Driver or PostScript (PS3) printer software with the product, you can fax using the printer buttons or the utilities included with the standard Epson printer software. To download the standard Epson printer software, go to epson.com/support/wfr5690.
Page 217 1. Connect a phone cable to your telephone wall jack and to the LINE port on your product. Note: If you have a DSL or ISDN connection, you must connect the appropriate DSL filter, or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your product.
Page 218 2. If you are connecting a telephone or answering machine to your product using a second phone cable, remove the cap from the EXT port on your product. 3. Connect a second phone cable to your telephone or answering machine and to the EXT port on your product.
Page 219: Setting Up Fax Features
Any phone or answering machine must be connected to the EXT port for your product to detect an incoming fax call when the phone is picked up. Epson cannot guarantee compatibility with VoIP, cable phone systems, or fiberoptic digital services such as FIOS.
Page 220 Note: If you change the country or region, your fax settings return to their defaults and you must select them again. This setting can be locked by an administrator. If you can't access or change this setting, contact your administrator for assistance. 1.
Page 221: Selecting The Date And Time
Note: Changing the country or region restores the fax settings to the default settings. Parent topic: Setting Up Basic Fax Features Selecting the Date and Time Before faxing, select the current date, time, and daylight saving phase in your area, and choose your preferred date and time format.
Page 222 5. Select Date/Time Settings. You see a screen like this: 6. Select Daylight Saving Time. 7. Select the setting that applies to your area: • Winter: it is winter or your region does not use Daylight Saving Time (DST) • Summer: it is spring or summer and your region uses Daylight Saving Time (DST) Note: If your region uses Daylight Saving Time (DST), you must change this setting to match the season.
Page 223: Using The Fax Setup Wizard
Using the Fax Setup Wizard You can setup the product's basic fax settings using the Fax Setting Wizard. This wizard is automatically displayed when the product is turned on for the first time. You can also change these settings individually from the Fax Settings menu.
Page 224 The Fax Setting Wizard screen appears. 6. Select Start. You see a Fax Header screen like the following: 7. On the Fax Header screen, use the displayed keypad to enter the sender name for your fax source, such as your name or a business name. You can enter up to 40 characters. 8.
Page 225: Selecting The Line Type
• If you did not connect an external telephone or answering machine, select No and go to step 12. (Receive Mode is automatically set to Auto; otherwise you cannot receive faxes.) 11. On the next Receive Mode Setting screen, select Yes to receive faxes automatically or select No to receive faxes manually.
Page 226 2. Select Setup. 3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4. Scroll down and select Fax Settings. 5. Select Basic Settings. 6. Select Line Type. 7. Select PBX.
Page 227: Setting The Number Of Rings To Answer
You see a screen like this: 8. Select Use. 9. Select Access Code. 10. Use the displayed keypad to enter the external access code such as 9, and select OK. Parent topic: Setting Up Basic Fax Features Setting the Number of Rings to Answer If you connect an external answering machine and select to receive faxes automatically, make sure the Rings to Answer setting is correct.
Page 228 2. Select Setup. 3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4. Scroll down and select Fax Settings. 5. Select Receive Settings.
Page 229: Selecting Advanced Fax Settings
6. Select Rings to Answer. 7. Select the number of rings, and select OK. Make sure to select a number higher than the number of rings your answering machine is set to for answering a call. Note: An answering machine picks up every call faster than the product, but the product can detect fax tones and start receiving faxes.
Page 230 2. Select Setup. 3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4. Scroll down and select Fax Settings. You see a screen like this:...
Page 231: User Default Settings - Fax
5. Select the group of settings you want to change. User Default Settings - Fax Send Settings - Fax Receive Settings - Fax Output Settings - Fax Basic Settings - Fax Security Settings - Fax Parent topic: Setting Up Fax Features User Default Settings - Fax Set the default settings you want to use for faxing.
Page 232: Send Settings - Fax
Setting Options Description Direct Send Select On to send black-and-white faxes to a single recipient as soon as the connection is made, without saving the scanned image to memory. You cannot use this setting when sending a color fax or sending a fax to multiple recipients.
Page 233: Output Settings - Fax
Setting Options Description Distinctive Ring If you are using a Distinctive Ring Service on your phone line, your telephone company can assign two Single or more phone numbers to the same line and assign Double different ring patterns to each. If you use this service, select the number of rings for your fax number so your Triple product can receive faxes on the correct number of...
Page 234 Save to Computer To use this option, you must use the Epson FAX Utility. Select Yes and Print to have faxes saved to your computer and printed automatically.
Page 235: Basic Settings - Fax
Setting Options Description Print Suspend Time Select On to set a time period to stop automatic printing of faxes or reports and save received faxes in the product’s memory. (Make sure there is enough Time to Stop free memory before using this function.) Restart Time Forwarding Report Print on Error...
Page 236: Security Settings - Fax
Setting Options Description Turns on Error Correction Mode (ECM) to automatically correct errors in sent or received fax data. Turns off Error Correction Mode (ECM); color faxes cannot be sent or received. Dial Tone Detection Automatically dials the number you enter for faxing when the product detects a dial tone.
Page 237: Setting Up Fax Features Using The Fax Utility - Windows
You can set up your fax header and select your fax settings using the FAX Utility for Windows. 1. Do one of the following: • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility.
Page 238 You see this window: 3. Select Fax Settings for Printer. (Select your product, if prompted.)
Page 239: Setting Up Fax Features Using The Fax Utility - Os X
You see this window: 4. Select Fax Settings. 5. Follow the prompts that appear on the screen to enter your fax header information and select your fax settings. Note: For detailed information, select the FAX Utility Help option. Parent topic: Setting Up Fax Features Setting Up Fax Features Using the Fax Utility - OS X You can set up your fax header and select your fax settings using the FAX Utility for OS X.
Page 240: Setting Up Contacts And Contact Groups
You see this window: 3. Select your FAX product in the Printer list. 4. Select Fax Settings. 5. Follow the prompts that appear on the screen to enter your fax header information and select your fax settings. Note: For detailed information, select the FAX Utility ? icon. Parent topic: Setting Up Fax Features Setting Up Contacts and Contact Groups...
Page 241: Creating A Contact
Note: Contacts can be locked by an administrator. If you cannot access or change contacts, contact your administrator for assistance. Creating a Contact Editing or Deleting a Contact Creating a Contact Group Editing or Deleting a Contact Group Parent topic: Setting Up Contacts and Contact Groups Related tasks Setting Up Speed/Group Dial Lists Using the Fax Utility - Windows...
Page 242 You see a screen like this: 4. Select Menu. You see a screen like this: Note: You can print your list of contacts and groups if necessary. 5. Select Add Entry. 6. Select the number you want to use for the contact you are adding.
Page 243: Editing Or Deleting A Contact
You see a screen like this: 7. Select the Name field, use the displayed keyboard to enter the contact name (up to 30 characters), and press 8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for an entry (up to 30 characters), and press .
Page 244: Creating A Contact Group
You see a screen like this: 3. Select Contacts. Enter the administrator password, if necessary. 4. Select the contact you want to edit or delete. You see a screen like this: 5. Do one of the following: • To delete the contact, select Delete and select Yes on the confirmation screen. •...
Page 245 Note: You can create up to 200 contacts and contact groups combined. 1. Press the home button, if necessary. 2. Select Fax. You see a screen like this: 3. Select Contacts. Enter the administrator password, if necessary. 4. Select Menu. You see a screen like this: Note: You can print your list of contacts and groups if necessary.
Page 246: Editing Or Deleting A Contact Group
You see a screen like this: 7. Select the Name field, use the displayed keyboard to enter the group name (up to 30 characters), and press 8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for a group (up to 30 characters), and press .
Page 247 You see a screen like this: 3. Select Contacts. Enter the administrator password, if necessary. You see a screen like this, showing both individual contacts and contact groups: 4. Select the group you want to edit.
Page 248: Setting Up Speed/Group Dial Lists Using The Fax Utility - Windows
Note: You can create up to 60 speed dial and group dial entries combined. 1. Do one of the following: • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility.
Page 249 You see this window: 3. Select Fax Settings for Printer. (Select your product, if prompted.)
Page 250 You see this window: 4. Select Speed Dial/Group Dial List.
Page 251 You see this window: 5. Select an empty entry and click the icon. Note: To edit an entry, select it and click the icon. To delete an entry, select it and click the icon. 6. Do one of the following: •...
Page 252: Setting Up Speed/Group Dial Lists Using The Fax Utility - Os X
Setting Up Speed/Group Dial Lists Using the Fax Utility - OS X You can set up your speed dial and group dial lists using the FAX Utility. The utility also lets you import fax numbers from the MacAddress Book and back up fax numbers to your product's memory. Note: You can create up to 60 speed dial and group dial entries combined.
Page 253 You see this window: 5. To add an entry, double-click an empty entry. Note: To edit an entry, select it and change the information. To delete an entry, select it and press the Delete key on your keyboard. 6. Do one of the following: •...
Page 254: Sending Faxes
Sending Faxes See these sections to send faxes using your product. Sending Faxes from the Product Control Panel Sending Faxes Using the Fax Utility - Windows Sending Faxes Using the Fax Utility - OS X Parent topic: Faxing Sending Faxes from the Product Control Panel See these sections to send faxes using the product's control panel.
Page 255 3. Select Fax. Note: To fax a double-sided document, place your document in the ADF and turn on the ADF 2- Sided setting. (You cannot fax double-sided documents in color.) 4. Do one of the following to select fax recipients: •...
Page 256: Fax Sending Options
6. If you want to preview your fax in black-and-white on the LCD, select Preview. (If the preview looks incorrect, select Retry, reposition the document or change the fax settings, and repeat this step.) Note: If you do not touch the preview screen for 20 seconds, your product sends the fax automatically.
Page 257 Setting Options Description Resolution Standard Adjusts the scan resolution and print quality of outgoing faxes. Fine Super Fine Ultra Fine Photo Density Auto Automatically adjusts the darkness of outgoing faxes. Select this option when sending black-and-white text documents. Manual Lets you select from various density levels. Document Size (Glass) Half Letter Sets the size for a document placed on the scanner...
Page 258: Sending A Fax At A Specified Time
Parent topic: Sending Faxes from the Product Control Panel Sending a Fax at a Specified Time You can send a fax at a time of your choice. Note: Make sure the product's date and time settings are correct. You can only send faxes in black-and- white when you use this option.
Page 259: Sending A Fax On Demand
After scanning your originals, your product dials the number and sends the fax at the specified time. Note: If the product is turned off at the specified time, the fax is sent when it is powered on. Parent topic: Sending Faxes from the Product Control Panel Related references Fax Sending Options Related topics...
Page 260: Sending A Stored Fax
Your document is scanned and stored until you overwrite or delete it. You can store only one document at a time. Subsequent documents overwrite the existing document. You can also delete a stored document from the Status Menu. Parent topic: Sending Faxes from the Product Control Panel Related references Fax Sending Options...
Page 261: Dialing Fax Numbers From A Connected Telephone
You see a screen like this: 9. Select Job Monitor. 10. Select Communication Job. 11. Select the stored fax job you want to send. 12. Select Send/View and select Send. You can store only one document at a time. Subsequent documents overwrite the existing document. You can also delete a stored document from the Status Menu.
Page 262: Sending Faxes Using The Fax Utility - Windows
4. Select Start Fax on the LCD screen. 5. Select Send. Note: Your product now communicates with the recipient's fax machine. Do not hang up the telephone. 6. When you hear a fax tone, press one of the Start buttons to start sending the fax. Note: If your recipient's fax machine does not print in color, your fax is automatically sent in black- and-white.
Page 263 You see a window like this: 2. Select your product with the FAX option as the printer. 3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density settings, click the Preferences or Properties button. Note: If you see a Setup, Printer, or Options button, click it. Then click Preferences or Properties on the next screen.
Page 264 If you’re faxing for the first time, you see a window like this one: 6. Enter your sender information so that recipients can identify the origin of the fax. Then click OK to save the sender information.
Page 265: Sending Faxes Using The Fax Utility - Os X
7. Enter the recipient's name and fax number or select a recipient from the phonebook, then click Next. Note: For detailed instructions on using the Epson FAX Utility, click Help. 8. Select a cover sheet and enter a subject and message, then click Next.
Page 266 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. Select your product FAX option as the Printer setting. 4.
Page 267 You see this window: 7. Do one of the following to choose your recipient: • Select a name or group from the Recipient List. • Enter a name, company, and fax number and click the + button. • Click the icon and select a recipient from your address book.
Page 268: Receiving Faxes
You see this window: 9. Select the Color and Image Quality settings you want to use for your fax. 10. Click Fax. Parent topic: Sending Faxes Receiving Faxes See these sections to receive faxes with your product. Fax Reception Receiving Faxes Automatically Receiving Faxes Manually Forwarding Received Faxes Receiving a Fax by Polling...
Page 269: Receiving Faxes Automatically
If you connected a telephone to your product so you can use the same phone line for faxes and voice calls, you can also set your product to receive faxes manually. This allows you to check for a fax tone using the telephone and press a button on your product to receive the fax.
Page 270: Forwarding Received Faxes
6. Hang up the telephone. Parent topic: Receiving Faxes Related references Receive Settings - Fax Related tasks Receiving Faxes Automatically Forwarding Received Faxes You can forward received faxes to another fax machine, or convert the faxes into PDF documents and forward them to a shared folder on the network or to an email address.
Page 271 3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4. Scroll down and select Fax Settings. 5. Select Output Settings. 6. Select Fax Output. 7. Select Settings. 8. Select Forward. 9. Select Yes. Note: If you want to print the fax automatically before forwarding it, select Yes and Print. 10.
Page 272: Receiving A Fax By Polling
17. If you are forwarding to an email address, you can specify the subject by selecting Email Subject to Forward. Note: If you are forwarding faxes to a shared folder on the network or an email address, you can test if fax forwarding was set up correctly by sending a scanned image to the destination using the scan to email or scan to network folder/ftp option.
Page 273: Viewing A Fax On The Lcd Screen
Parent topic: Receiving Faxes Viewing a Fax on the LCD Screen You can save received faxes in your product's memory and view them on the LCD screen. Note: To use this feature, you must first enable Save to Inbox from the Output Settings menu. The Inbox can be locked by an administrator.
Page 274: Printing Fax Reports
You see a screen like this: 2. Do one of the following: • To check the status of currrent fax jobs, select Job Monitor, select Communication Job, and select the fax job you want to check. • To check the history of faxes that have been sent or received, select Job History, select Receive Job or Send Job, and select the job you want to check.
Page 275: Fax Report Options
You see a screen like this: 3. Select Menu, select Fax Report, and select the report you want to print. Fax Report Options Parent topic: Faxing Fax Report Options Select the fax report or list you want to print. Fax Settings List Print a list of the current fax communication settings.
Page 276: Using Usb Flash Drives With Your Product
Inserting a USB Flash Drive Insert your USB flash drive into the USB port on the front of the product. Note: Epson cannot guarantee the compatibility of your device. Make sure the files on the device are compatible with the product.
Page 277: Disconnecting A Usb Device
Parent topic: Inserting a USB Flash Drive Disconnecting a USB Device After you finish working with a USB device, follow these steps to remove it. 1. If your product is connected to your computer using a USB cable, do one of the following: •...
Page 278 You see a screen like this: Note: If you have more than 999 JPEG images on your device, the images are divided into groups, and you must first select the group you want to display. 4. Do one of the following to select your photos: •...
Page 279: Printing Tiff Files
Printing TIFF Files You can select and print files in the TIFF format from a USB flash drive or other device. 1. Press the home button, if necessary. 2. Select Memory Device. 3. Select TIFF. You see a list of the available files. 4.
Page 280: Printing Pdf Files
Related references Print Setting Options - Device Mode Printing PDF Files You can select and print files in the PDF format from a USB flash drive or other device. 1. Press the home button, if necessary. 2. Select Memory Device. 3.
Page 281: Print Setting Options - Device Mode
Photo Available options Description adjustment settings Fix Photo Automatically adjusts the brightness, contrast, and saturation of the photo based on the Advanced > Scene Detection setting that is selected Turns off automatic adjustments; see Note below P.I.M. Uses your camera's PRINT Image Matching or Exif Print adjustments Fix Red-Eye Off - This Image...
Page 282: Transferring Files On A Usb Device
Print settings Available options Description Fit Frame Automatically crops the photo to fit into the selected photo layout Turns off automatic cropping Bidirectional Prints at normal speed Slows down printing to improve print quality 2-Sided Select On to print PDF files double-sided. You can also select the Binding Margin and Dry Time if necessary.
Page 283: Transferring Files From A Usb Device To Your Computer
4. Select Printer Settings. 5. Select Memory Device Interface. You see a screen like this: 6. Make sure Memory Device is set to Enable. 7. Select File Sharing. 8. Select the way your computer is connected to the product: either USB or Wi-Fi/Network. Parent topic: Transferring Files on a USB Device Related tasks...
Page 284 • OS X with a network connection: Select the hard drive icon on your desktop or select Computer from the Go menu, select your product in the SHARED section of the sidebar (you may need to widen the sidebar to see the name), and select the USBSTORAGE icon. 4.
Page 285: Replacing Ink Supply Units (Ink Packs) And Maintenance Boxes
Note: Please dispose of your used Epson branded ink packs and maintenance boxes responsibly and in accordance with local requirements. If you would like to return your used ink packs and maintenance boxes to Epson for proper disposal, please go to epson.com/recycle...
Page 286: Checking Ink Status On The Lcd Screen
Checking Ink Status on the LCD Screen When one of your ink packs is low, you see the icon on the LCD screen and the orange Status light flashes. When ink is expended, you see the icon and the orange Status light stays on. You can use the Status button check the status of the ink packs and maintenance box.
Page 287 Note: If any of the ink packs installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate ink status. 3. To disable promotional offers, right-click the product icon in the Windows taskbar and select...
Page 288 You see this window: 4. Deselect the Display Epson Offers checkbox. Parent topic: Check Ink and Maintenance Box Status Related tasks Removing and Installing Ink Packs Replacing the Maintenance Box...
Page 289: Checking Ink And Maintenance Box Status With Os X
1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor. You see this window: 3. Do the following as necessary:...
Page 290: Purchase Epson Ink Packs And Maintenance Boxes
(Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766). Note: This product uses only genuine Epson-brand ink packs. Other brands of ink supplies are not compatible and, even if described as compatible, may not function properly.
Page 291: Removing And Installing Ink Packs
R12X R14X Parent topic: Purchase Epson Ink Packs and Maintenance Boxes Removing and Installing Ink Packs Make sure you have your replacement ink packs handy before you begin. You must install new ink packs immediately after removing the old ones.
Page 292 4. Lift up the ink pack and remove it from the ink case. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away. Keep ink packs out of the reach of children.
Page 293 6. Remove any protective materials, and do not touch the green chip on the handle area. 7. Shake the ink pack horizontally 20 times as shown. Caution: Do not remove any labels or seals, or ink will leak.
Page 294 8. Place the ink pack in the case. Make sure the bottom of the ink pack fits over the base as shown. 9. Place the ink pack handle on the holder as shown. 10. Press in the handle until it clicks into place.
Page 295: Printing With Black Ink And Expended Color Ink Packs
If you see a message during printing telling you that you can temporarily print in black ink with an expended color ink supply unit, you can cancel your print job and select settings to print on plain paper or on an envelope. Note: To use this feature, Epson Status Monitor must be enabled.
Page 296: Printing With Expended Color Ink Packs - Os X
6. Select the Black/Grayscale checkbox. 7. Click OK. 8. Print your document. Epson Status Monitor 3 displays a print message. 9. Click Print in Black to print your document. Parent topic: Printing with Black Ink and Expended Color Ink Packs...
Page 297: Conserving Low Black Ink With Windows
You see a screen like this: 6. Select On as the Permit temporary black printing setting. 7. Click OK. 8. Close the utility window. 9. Load plain paper or an envelope in your product. 10. Access the print settings in your print application. 11.
Page 298: Replacing The Maintenance Box
Note: The window appears only when you have selected Plain Paper/Bright White Paper as the paper type setting, and depends on other selected print settings. To use this feature, Epson Status Monitor must be enabled. • Click Yes to use a mixture of color inks to create black, or No to continue using the remaining black ink for the document you are printing.
Page 299 4. Grasp the maintenance box as shown and pull it out of its holder. Note: Do not tilt the used maintenance box or take it apart. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
Page 300 7. Replace the rear cover. 8. Select Done on the product control panel. Parent topic: Replacing Ink Supply Units (Ink Packs) and Maintenance Boxes Related concepts Purchase Epson Ink Packs and Maintenance Boxes...
Page 301: Adjusting Print Quality
If your print quality declines, you may need to run a utility to clean or align the print head. Note: When using the Epson Universal Print Driver or PostScript (PS3) printer software with the product, you can clean and align the print head and run a nozzle check by using the printer buttons or the utilities included with the standard Epson printer software.
Page 302: Checking The Nozzles Using The Product Control Panel
Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product. 1. Make sure there are no errors on the LCD screen and plain paper is loaded in the product. 2.
Page 303: Checking The Nozzles Using A Computer Utility
If you don’t see any improvement after cleaning the print head up to 4 times, turn the product off and wait at least 6 hours. Then try cleaning the print head again. If quality still does not improve, contact Epson.
Page 304 • OS X: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 3. Select Nozzle Check. You see a window like this: 4.
Page 305: Print Head Cleaning
5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 6. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related concepts...
Page 306: Cleaning The Print Head Using The Product Control Panel
Parent topic: Print Head Maintenance Related tasks Removing and Installing Ink Packs Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product. 1. Make sure there are no errors on the LCD screen and plain paper is loaded in the product. 2.
Page 307: Cleaning The Print Head Using A Computer Utility
If you don’t see any improvement after cleaning the print head up to 4 times, turn the product off and wait at least 6 hours. Then try cleaning the print head again. If quality still does not improve, contact Epson.
Page 308 1. Load a few sheets of plain paper in the product. 2. Do one of the following: • Windows: Access the Windows Desktop and right-click the product icon in the Windows taskbar. • OS X: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers &...
Page 309: Flushing The Ink Tubes
If you don’t see any improvement after cleaning the print head up to 4 times, turn off the product and wait at least 6 hours. Then check the print head nozzles and try cleaning the print head again, if necessary. If quality still does not improve, contact Epson. Parent topic:...
Page 310: Print Head Alignment
3. Select Yes and follow the instructions on the screen. You see a message during the flushing process, which takes about 9 minutes. 4. When flushing is complete, select Print Nozzle Check Pattern. 5. Press the Color button to confirm that the print head is clean. 6.
Page 311: Aligning The Print Head Using The Product Control Panel
Aligning the Print Head Using the Product Control Panel You can align the print head using the control panel on your product. 1. Make sure there are no errors on the LCD screen and plain paper is loaded. 2. Press the home button, if necessary.
Page 312: Aligning The Print Head Using A Computer Utility
8. Check the printed patterns on the alignment sheet and do one of the following: • If you printed a ruled line alignment sheet, select the number representing the pattern with the least misaligned vertical line, then select Done. • If you printed a vertical alignment sheet, select the number representing the most solid printed pattern for each set on the LCD screen, then select Done.
Page 313 1. Make sure there are no errors on the LCD screen. 2. Load a few sheets of plain paper in Cassette 1. 3. Do one of the following: • Windows: Access the Windows Desktop and right-click the product icon in the Windows taskbar. •...
Page 314: Making Precise Alignment Adjustments
6. Check the printed pattern and follow the instructions on the screen to choose the number representing the best printed pattern for each set. Vertical alignment Horizontal alignment • After choosing each pattern number, click Next. • If no patterns are aligned in one or more of the sets, choose the closest one in each set and click Realignment.
Page 315: Cleaning The Paper Guide
You see a screen like this: 6. Select Improve Horizontal Streaks. 7. Select Proceed 8. Do one of the following: • Increase the setting to reduce dark bands in your printouts. • Decrease the setting to reduce light bands in your printouts. 9.
Page 316 You see a screen like this: 6. Scroll down and select Paper Guide Cleaning. 7. Select the paper source to clean. 8. Follow the instructions on the screen and press the Color button. 9. Check the back of the ejected paper to see if it is clean. 10.
Page 317: Cleaning And Transporting Your Product
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Note: Close the rear paper feed slot and the output tray when you are not using the product to protect it from dust.
Page 318 5. Clean the scanner glass and the glass area on the left with a soft, lint-free cloth (microfiber is recommended) moistened with a little glass cleaner. Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force.
Page 319: Transporting Your Product
7. Clean the outer case and control panel with a soft, dry cloth. Do not use liquid or chemical cleansers. Parent topic: Cleaning and Transporting Your Product Transporting Your Product If you need to store your product or transport it a long distance, prepare it for transportation as described here.
Page 320 5. Close the rear paper support and the output tray. 6. Open the ink case. 7. Press the handle on the ink pack. The ink pack pops out. 8. Lift up the ink pack and remove it from the ink case. 9.
Page 321 11. Carefully transport the ink packs lying flat, with the ink supply port facing up. Caution: Do not drop or strike the ink packs; otherwise, ink may leak. 12. Place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product.
Page 322: Solving Problems
Printer error. Turn the power off and Turn the product off and then back on again. If the error on again. continues, check for and remove any paper jams or protective materials from the product. If the error is still displayed, contact Epson for support.
Page 323 Recovery mode An error has occurred during firmware updating. Connect your product using a USB cable and try downloading the Firmware Update utility from the Epson support site. If you still need help, contact Epson for support. Parent topic: Solving Problems...
Page 324: Status Menu Error Codes
Status Menu Error Codes If a job does not complete successfully, you can check the error code on the product control panel. Press the Status button, select Job History, and locate the incomplete job. Select the job to display the error code and additional information.
Page 325 Code Condition/solution The product cannot detect a dial tone. Make sure the phone cable is connected correctly and the phone line works. If you connected the product to a PBX (Private Branch Exchange) phone line or Terminal Adapter, change the Line Type setting to PBX. If you still cannot send a fax, turn off the Dial Tone Detection setting.
Page 326 Code Condition/solution A DNS error has occurred. Check the DNS settings for the server, computer, or access point. Select Setup > System Administration > Wi-Fi/Network Settings > Advanced Setup > DNS Server. An authentication error has occurred. Check the Email Server Settings in the Setup menu.
Page 327: Running A Product Check
Code Condition/solution A communication error has occurred. Make sure the product is connected to the computer or network correctly. Make sure you have installed Document Capture Pro or Document Capture. Make sure the Event Manager program is not being blocked by your firewall or security software.
Page 328 3. Press the home button, if necessary. 4. Select Setup. 5. Select Maintenance. You see a screen like this: 6. Select Print Head Nozzle Check. You see a screen like this: 7. Press the Color button. The nozzle pattern prints. 8.
Page 329: Resetting Control Panel Defaults
• If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...
Page 330: Solving Setup Problems
You see a screen like this: 5. Select one of these options: • Wi-Fi/Network Settings: Resets all network settings. • Copy Settings: Resets all settings for copying. • Scan Settings: Resets all settings for scanning. • Fax Settings: Resets all settings for faxing. •...
Page 331: Product Does Not Turn On Or Off
• If the product's print head stops moving or making noise, and the charging process has not finished after approximately 5 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...
Page 332: Solving Network Problems
Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.
Page 333: Network Software Cannot Find Product On A Network
• You may need to disable the firewall and any anti-virus software on your wireless router or access point. • Check to see if access restrictions, such as MAC address filtering, are set on the router or access point. If access restrictions are set, add your product's MAC address to your router's address list. To obtain your product's MAC address, print a network status sheet.
Page 334: Product Does Not Appear In Os X Printer Window
Note: If you are reading these instructions online, you will lose your Internet connection when you initialize your router, so note the next step before initializing it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet.
Page 335: Cannot Print Over A Network
• If you are connecting the product wirelessly via EpsonNet Setup and the Wi-Fi icon does not appear lit on your LCD screen, make sure your product software was installed correctly. If necessary, reinstall your software. Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode.
Page 336: Cannot Scan Over A Network
Wi-Fi or Wired Networking Cannot Scan Over a Network If you cannot start Epson Scan for scanning over a network, try these solutions: • If you cannot scan from your product control panel, make sure you restarted your computer after installing the product software.
Page 337: Solving Copying Problems
• If network communication was interrupted while starting Epson Scan, exit Epson Scan, wait a few seconds, and restart it. If Epson Scan cannot restart, turn off your product, turn it back on, and try restarting Epson Scan again. • Check the connection setting and test the connection using Epson Scan Settings: Windows 8.x: Navigate to the Apps screen and select EPSON Scan Settings.
Page 338: Product Makes Noise, But Nothing Copies
Parent topic: Solving Problems Product Makes Noise, But Nothing Copies If your product makes a noise, but nothing copies, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
Page 339: Solving Paper Problems
Make sure the paper stack is not above the tab on the edge guides inside the cassette or rear feed slot. • If paper does not feed from the rear feed slot, try cleaning the paper guide using an Epson cleaning sheet.
Page 340: Paper Jam Problems Inside The Product
Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Rear Paper Feed Slot Paper Jam Problems in the Cassette Paper Jam Problems in the Duplexer (Rear Cover) Paper Loading Capacity Paper Specifications Related tasks Cleaning the Paper Guide Related topics Loading Paper Paper Jam Problems Inside the Product...
Page 341: Paper Jam Problems In The Rear Paper Feed Slot
3. Remove any paper inside, including torn pieces. 4. Close the front cover. 5. If any jammed paper remains near the output tray, carefully remove it. 6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.
Page 342: Paper Jam Problems In The Cassette
Parent topic: Solving Paper Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Cassette Paper Jam Problems in the Duplexer (Rear Cover) Paper Jam Problems in the Cassette If paper has jammed in the cassette, follow the steps here to clear the jam. 1.
Page 343: Paper Jam Problems In The Duplexer (Rear Cover)
5. Carefully follow all paper loading instructions and reload the paper. 6. Keep the cassette flat as you gently insert it. 7. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.
Page 344 3. Carefully remove any jammed paper. 4. Remove any jammed paper from the duplexer. 5. Press the buttons on the rear cover as you reattach it.
Page 345: Document Jams In The Automatic Document Feeder
6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Rear Paper Feed Slot Paper Jam Problems in the Cassette Document Jams in the Automatic Document Feeder...
Page 346 4. Carefully remove any jammed pages. Caution: Make sure you open the ADF cover before removing any jammed paper. Otherwise the product may be damaged. 5. Close the ADF cover, then raise the document cover.
Page 347 6. Carefully remove any jammed pages as shown: 7. Lower the document cover. 8. Raise the ADF input tray and carefully remove any jammed pages. 9. Lower the ADF input tray. 10. Reload your originals.
Page 348: Paper Ejection Problems
Caution: Make sure you do not load the ADF beyond its capacity for your paper size. Also make sure the originals you load are not bent, folded, or curled and do not have tape, staples, or other materials that could obstruct the feeder. 11.
Page 349: Nothing Prints Using The Postscript Printing Software
Parent topic: Solving PostScript Printing Problems Related topics Enabling Epson Universal Print Driver (PCL) or PostScript Printing Documents Print Incorrectly Using the Postscript Printing Software If your document does not print correctly, try these solutions: • If the file you are printing was created in an application that allows you to change the data format, such as Adobe Photoshop, make sure the settings in the application match the printer software settings.
Page 350: Solving Problems Printing From A Computer
Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details. Note: For problems while printing with the Epson Universal Print Driver or PostScript (PS3) printer software, see the sections covering that software in this manual.
Page 351: Product Icon Does Not Appear In Windows Taskbar
• Run a product check to see if a test page prints. If the test page prints, check to see if your product software is installed correctly. • If you are printing a large image, the computer may not have enough memory. Print the image at a lower resolution or a smaller file size.
Page 352: Printing Is Slow
3. Click the Maintenance tab. 4. Click the Extended Settings button. 5. Select Enable EPSON Status Monitor 3, then click OK. 6. Click the Monitoring Preferences button. 7. Click the checkbox for the option that adds the shortcut icon to the taskbar.
Page 353: Solving Page Layout And Content Problems
• Make sure the ink drying time has not been increased for double-sided printing. • Windows: Click the Maintenance or Utility tab, select Extended Settings or Speed and Progress, and select the following settings: • Always Spool RAW Datatype • Page Rendering Mode •...
Page 354: Inverted Image
• Turn off the Mirror Image, Flip horizontally, or Reverse page orientation settings in your printer software. (This option has different names, depending on your operating system version.) Note: Leave these options turned on when you print on Epson Iron-on Cool Peel Transfer paper, if available for your product.
Page 355: Incorrect Margins On Printout
Related concepts Print Head Nozzle Check Print Head Cleaning Related tasks Selecting Basic Print Settings - Windows Selecting Extended Settings - Windows Selecting Basic Print Settings - OS X Selecting Printing Preferences - OS X Incorrect Margins on Printout If your printed page has incorrect margins, try these solutions: •...
Page 356: Incorrect Image Size Or Position
Parent topic: Solving Page Layout and Content Problems Incorrect Image Size or Position If your printed image is the wrong size or in the wrong position, try these solutions: • Make sure you selected the correct paper size and layout settings in your printing program and printer software.
Page 357: Solving Print Quality Problems
Solving Print Quality Problems Check these sections if your printouts have problems with print quality, but your image looks fine on your computer screen. Note: When printing using AirPrint, the available print settings are different from those covered in this manual.
Page 358: Blurry Or Smeared Printout
• Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.
Page 359: Faint Printout Or Printout Has Gaps
Related concepts Print Head Cleaning Print Head Alignment Related references Available Epson Papers Paper Specifications Related tasks Selecting Basic Print Settings - Windows Selecting Double-sided Printing Settings - Windows Selecting Additional Layout and Print Options - Windows Selecting Basic Print Settings - OS X...
Page 360: Grainy Printout
Related references Paper or Media Type Settings - Printing Software Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - OS X Cleaning the Paper Guide Related topics Replacing Ink Supply Units (Ink Packs) and Maintenance Boxes Loading Paper Grainy Printout If your printouts are grainy, try these solutions:...
Page 361: Incorrect Colors
• Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the color management options in your printer software. • For best results, use genuine Epson ink and paper. Parent topic: Solving Print Quality Problems...
Page 362: Solving Scanning Problems
• If you upgraded your operating system but did not reinstall your scanning software, try reinstalling it. Note: With OS X, in addition to scanning with Image Capture, you can download and install Epson Scan scanning software. Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images, and provides an interface for TWAIN-compliant OCR scanning software.
Page 363: Cannot Start Epson Scan
OS X: Open the Applications folder, click Epson Software, and click EPSON Scan Settings. Make sure the correct Connection setting is selected, then click the Test button. • Make sure you do not have multiple versions of Epson Scan installed. If you do, uninstall both versions and install one version.
Page 364: Scanning To A Network Folder Or Ftp Is Slow
If your scanned image consists only of a few dots, try these solutions: • Make sure you placed your original for scanning facing the correct way. • If you are scanning using the Epson Scan Black & White setting, adjust the Threshold setting and scan again.
Page 365: Line Of Dots Appears In All Scanned Images
• Your product will not operate properly while tilted at an angle. Place your product on a flat, stable surface that extends beyond its base in all directions. • Adjust these Epson Scan settings (if available) and try scanning again: • Select the Unsharp Mask setting.
Page 366: Image Colors Are Patchy At The Edges
You may see a ripple pattern (called a moiré) in scanned images of printed documents. This is caused by interference from differing pitches in the scanner's screen and your original's halftone screen. To reduce this effect, adjust these Epson Scan settings (if available) and try scanning again: • Select the Descreening setting.
Page 367: Scanned Image Colors Do Not Match Original Colors
Scan Area is Not Adjustable in Thumbnail Preview If you cannot adjust the scan area while viewing a Thumbnail preview in Epson Scan, try these solutions: • Create a scan area by drawing a marquee on your preview image and adjusting it as necessary.
Page 368: Scanned Image Edges Are Cropped
• If an error code is displayed on the control panel, try the solutions suggested in the error code list. • If you are faxing from a computer, use the Epson FAX Utility to send your fax. • Make sure the recipient's fax machine is turned on and working.
Page 369 Note: If your product is connected to a VoIP (Voice over Internet Protocol) phone line, keep in mind that fax machines are designed to work over analog phone lines. Epson cannot guarantee that fax transmission will work when using VoIP.
Page 370: Cannot Receive Faxes With A Telephone Connected To Your Product
Related tasks Connecting a Telephone or Answering Machine Using the Fax Setup Wizard Selecting the Line Type Selecting Advanced Fax Settings Receiving Faxes Automatically Printing Fax Reports Viewing a Fax on the LCD Screen Related topics Loading Paper Cannot Receive Faxes with a Telephone Connected to Your Product If you cannot receive faxes when a telephone is connected to your product, try these solutions: •...
Page 371: Sent Fax Quality Is Poor
Note: Make sure the memory device has enough available memory and is not write protected. • If the memory is full, try sending a monochrome fax using the Direct Send feature or sending your faxes in smaller batches. • If the product cannot print a received fax due to a product error, such as a paper jam, the memory full error may appear.
Page 372: Sent Fax Is Received In An Incorrect Size
Sent Fax is Received in an Incorrect Size If your recipient receives a fax in an incorrect size, try these solutions: • If you are sending a fax using the scanner glass, make sure your original is placed correctly on the scanner glass and that the correct paper size is selected on the control panel.
Page 373: Solving Usb Device Problems
Solving USB Device Problems Check these solutions if you have problems using USB devices with your product. Cannot View or Print from a USB Device Cannot Save Files on a USB Device Cannot Transfer Files To or From a USB Device Parent topic: Solving Problems Cannot View or Print from a USB Device...
Page 374: Cannot Transfer Files To Or From A Usb Device
Parent topic: Solving USB Device Problems Related references Interface Specifications Output Settings - Fax Related tasks Setting Up File Sharing for File Transfers From Your Computer Cannot Transfer Files To or From a USB Device If you have problems transferring files to or from a USB device inserted in your product, try these solutions: •...
Page 375: Uninstalling Product Software - Os X
In the next window, select your product and click OK. Then follow any on-screen instructions. 4. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions: • Windows 8.x: Select Epson Event Manager and click Uninstall.
Page 376: Where To Get Help
Note: If you find that re-installing your product software does not solve a problem, contact Epson. 1. To download the Uninstaller utility, visit the Epson download site (U.S. downloads Canadian downloads). 2. Follow the instructions on the screen to install the Uninstaller utility.
Page 377 Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at epson.com/ink3 (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766). Parent topic: Solving Problems...
Page 378: Technical Specifications
Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site information on how to return your Epson products for proper disposal. Windows System Requirements...
Page 379: Os X System Requirements
• Windows Server 2008 • Windows Server 2003R2 • Windows Server 2003 When you use Windows Server, you can only print. Scanning and any additional included software are not supported. Note: Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) for the latest in compatibility and drivers for your product.
Page 380: Printing Specifications
Printing Specifications Paper path Rear paper feed slot, top entry Paper cassette, front entry Capacity Rear paper feed slot: 0.04 inch (0.9 mm) stack thickness Paper cassette: 1.08 inches (27.5 mm) stack thickness Parent topic: Technical Specifications Scanning Specifications Scanner type Flatbed, color Photoelectric device Effective pixels...
Page 381: Fax Specifications
Paper size US letter, legal, A4, A5, or B5 size Paper type Plain paper Paper weight 17 lb (64 g/m ) to 24 lb (95 g/m Sheet feeding capacity Total thickness: 0.14 inch (3.5 mm) Approximately 35 sheets at 20 lb (75 g/m );...
Page 382: Paper Specifications
Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs. Poor quality paper may reduce print quality and cause paper jams or other problems.
Page 383: Printable Area Specifications
Envelopes Size No. 10 (4.1 × 9.5 inches [105 × 241 mm]) Paper types Plain paper Weight 20 lb (75 g/m ) to 24 lb (90 g/m Parent topic: Technical Specifications Printable Area Specifications Note: Print quality may decline in the shaded areas shown here due to the printer's mechanism. Single sheets Margin: 0.12 inch (3 mm) minimum Reduced print quality area/top: 1.77 inch (45 mm)
Page 384: Ink Pack Specifications
Technical Specifications Ink Pack Specifications Note: This product uses only genuine Epson-brand ink packs. Other brands of ink supplies are not compatible and, even if described as compatible, may not function properly. The ink packs included with the product are designed for product setup and not for resale. After some ink is used for charging, the rest is available for printing.
Page 385: Dimension Specifications
Temperature Storage: –4 to 104 °F (–20 to 40 °C) 1 month at 104 °F (40 °C) Ink freezes at –9.4 °F (–23 °C) Ink thaws and is usable after approximately 12 hours at 77 °F (25 °C) Parent topic: Technical Specifications Related references Ink Supply Units (Ink Packs) and Maintenance Box Part Numbers...
Page 386: Environmental Specifications
USB flash drive: 2 TB maximum capacity, formatted in FAT, FAT32, or exFAT Note: Epson cannot guarantee the operation of externally connected devices. External storage devices that are powered via USB are not recommended. Use only external storage devices with independent AC power sources.
Page 387: Network Interface Specifications
Network Interface Specifications Wi-Fi Standard IEEE 802.11 b/g/n; complies with either IEEE 802.11 b/g or IEEE 802.11 b/g/n, depending on purchase location Security WEP (64/128 bit) WPA-PSK (TKIP/AES); complies with WPA2 with support for WPA/WPA2 Personal WPA2-Enterprise Frequency band 2.4 GHz Communication mode Infrastructure mode Ad hoc mode...
Page 388: Safety And Approvals Specifications
• Manufacturer: Askey Computer Corporation. • Type: WLU6117-D69 (RoHS) This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product.
Page 389 Carta Chicago Clarendon, Clarendon Light, Clarendon Bold CooperBlack, CooperBlack Italic Copperplate Gothic 32BC, Copperplate Gothic 33BC Coronet Courier, Courier Oblique, Courier Bold, Courier Bold Oblique GillSans, GillSans Italic, GillSans Bold, GillSans Bold Italic, GillSansCondensed, GillSans Condensed Bold, GillSans Light, GillSans Light Italic, GillSans Extra Bold Eurostile, Eurostile Bold, Eurostile Extended Two, Eurostile Bold Extended Two Geneva Goudy Oldstyle, Goudy Oldstyle Italic, Goudy Bold, Goudy BoldItalic, Goudy ExtraBold...
Page 390: Pcl5 Mode Fonts (Bitstream)
Stempel Garamond Roman, Stempel Garamond Italic, Stempel Garamond Bold, Stempel Garamond Bold Italic Symbol Tekton Times Roman, Times Italic, Times Bold, Times Bold Italic Univers, Univers Oblique, Univers Bold, Univers Bold Oblique, Univers Light, Univers Light Oblique UniversCondensed, UniversCondensed Oblique, UniversCondensed Bold, UniversCondensed Bold Oblique UniversExtended , UniversExtended Oblique, UniversExtended Bold, UniversExtended Bold Oblique Wingdings...
Page 391 Font name Family HP equivalent Symbol set Ribbon 131 — Coronet Clarendon 701 — Clarendon Condensed Swiss 742 Medium, Bold, Italic, Bold Univers Italic Swiss 742 Condensed Medium, Bold, Italic, Bold Univers Condensed Italic Incised 901 Medium, Bold, Italic Antique Olive Aldine 430 Medium, Bold, Italic, Bold Garamond...
Page 392 Font name Family HP equivalent Symbol set Chancery 801 Medium — ITC Zapf Chancery Medium SWA Italic Italic Symbol SWM — Symbol More WingBats SWM — Wingdings Ding Dings SWA — ITC Zapf Dingbats Symbol SWA — SymbolPS David BT Medium, Bold David Narkis Tam BT...
Page 393: Pcl6 Mode Fonts (Bitstream)
PCL6 Mode Fonts (Bitstream) Scalable Fonts Font name Family HP equivalent Symbol set FixedPitch 810 Medium, Bold, Italic, Bold Courier Italic FixedPitch 850 Regular, Bold, Italic, Letter Gothic FixedPitch 810 Dark Medium, Bold, Italic, Bold Courier PS Italic Dutch 801 Medium, Bold, Italic, Bold CG Times Italic...
Page 394 Font name Family HP equivalent Symbol set Swiss 721 Narrow Medium, Bold, Oblique, Helvetica Narrow Bold Oblique Zapf Calligraphic 801 Medium, Bold, Italic, Bold Palatino Italic Geometric 711 SWA Medium, Bold, Oblique, ITC Avant Garde Gothic Bold Italic Revival 711 SWA Light, Demi Bold, Light ITC Bookman Italic, Demi Bold Italic...
Page 395: Pcl Mode Fonts (Urw)
PCL Mode Fonts (URW) Scalable Fonts Font name Family HP equivalent Symbol set Nimbus Mono Medium, Bold, Italic, Bold Courier Italic Letter Gothic Medium, Bold, Italic, Letter Gothic Nimbus Mono PS Regular, Bold, Oblique, Courier PS Bold Oblique Nimbus Roman No4 Medium, Bold, Italic, Bold CG Times Italic...
Page 396 Font name Family HP equivalent Symbol set Nimbus Sans Narrow Medium, Bold, Oblique, Helvetica Narrow Bold Oblique Palladio Roman, Bold, Italic, Bold Palatino Italic URW Gothic Book, Demi, Book ITC Avant Garde Gothic Oblique, Demi Oblique URW Bookman Light, Demi, Light Italic, ITC Bookman Demi Italic URW Century...
Page 397: Symbol Sets
OCR/Barcode Bitmap Font for PCL5 Font name Family Symbol set OCR A — OCR B — Code 39 9.37cpi, 4.68cpi EAN/UPC Medium, Bold Note: Depending on the print density, or quality and color of the paper, the OCR/Barcode Bitmap fonts may not be readable.
Page 398 Symbol set Attribute Font classification name ISO 8859/1 — — — — — — — — — Latin 1 ISO 11: — — — — — — — — — — Swedish ISO 6: ASCII 0U — — — — —...
Page 399 Symbol set Attribute Font classification name ISO 8859/10 — — — — — — — — — Latin 6 DeskTop — — — — — — — — — — Math-8 — — — — — — — — Roman-8 —...
Page 400 Symbol set Attribute Font classification name PC852, Latin — — — — — — — — — — Unicode 3.0 — — — — — — — — Windows — — — — — — — — — — Baltic Windows 3.1 —...
Page 401 Symbol set Attribute Font classification name PC-862, — — — — — — — — — — — — Hebrew PC-862, — — — — — — — — — — — — Hebrew Arabic8 — — — — — —...
Page 402 Symbol set Attribute Font classification name ASCII — — — — ISO United — — — — — — Kingdom ISO French — — — — — — ISO German — — — — — — Legal — — — —...
Page 403 Symbol set Attribute Font classification name PC-Turkish — — — — — — Windows 3.0 — — — — — — PS Text — — — — — — PC-8 — — — — — PC-8 D/N — — — —...
Page 404 Symbol set Attribute Font classification name PC-851, Greek 327 — — — — — — — ISO 8859/5 — — — — — — — Cyrillic PC-8, Greek — — — — — — — ISO 8859/7 — — — —...
Page 405: Notices
Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site information on how to return your Epson products for proper disposal. General Product Safety Instructions...
Page 406 • Allow space behind the product for the cables, and space above the product so that you can fully raise the document cover. • Leave enough space in front of the product for the paper to be fully ejected. • Avoid locations that are subject to rapid changes in heat or humidity, shocks or vibrations, or dust. •...
Page 407: Ink Pack Safety Instructions
• Use only a dry, soft cloth to clean the LCD screen. Do not use liquid or chemical cleansers. • If the LCD screen is damaged, contact Epson. If the liquid crystal solution gets on your hands, wash them thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them immediately with water.
Page 408: Wireless Connection Safety Instructions
When using telephone equipment, you should always follow basic safety precautions to reduce the risk of fire, electric shock, and personal injury, including the following: • Do not use the Epson product near water. • Avoid using a telephone during an electrical storm. There may be a remote risk of electric shock from lightning.
Page 409 If you have problems with this product and require technical or customer support, please visit www.epson.com for more information. This product is not intended to be repaired by the customer. If you experience trouble connecting this equipment to a telephone line, please contact: Name: Epson America, Inc.
Page 410 In order to program this information into your fax machine, click the link below for instructions on entering fax header information. According to the FCC's electrical safety advisory, we recommend that you may install an AC surge arrester in the AC outlet to which this equipment is connected. Telephone companies report that electrical surges, typically lightning transients, are very destructive to customer terminal equipment connected to AC power sources and that this is a major nationwide problem.
Page 411: Software Notice
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. See the license agreements of each open source software program for more details, which are described in OSS.pdf on the Epson support site. 4. OpenSSL toolkit This printer product includes software developed by the OpenSSL project for use in the OpenSSL Toolkit (http://www.openssl.org/).
Page 412 busybox-1.17.4 udhcp 0.9.8cvs20050124-5 ethtool-2.6.35 GNU LGPL This printer product includes the open source software programs which apply the GNU Lesser General Public License Version 2 or later version ("LGPL Programs"). The list of LGPL Programs: uclibc-0.9.32 libusb-1.0.8 zeroconf 0.6.1-1 iksemel-rev25 Apache License This printer product includes the open source software program which apply the Apache License Version2.0 ("Apache License Program").
Page 413: Trademarks
Parent topic: Notices Trademarks ® ® EPSON and Supplies Central are registered trademarks, EPSON Exceed Your Vision is a registered logomark, and Epson Connect , Epson iPrint , and Remote Print are trademarks of Seiko Epson Corporation. Epson Store is a service mark of Epson America, Inc.
Page 414: Copyright Notice
Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
Page 415: Libtiff Software Acknowledgment
Copyright Notice A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume.
Page 416 3/16 CPD-41354R2 Parent topic: Copyright Notice...

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