Printed Characters Are Incorrect Or Garbled; The Printed Image Is Inverted - Epson WF-R5690 User Manual

User's Guide
❏ Clean the scanner glass and the document cover.
❏ Load paper in the correct direction.
❏ When performing manual 2-sided printing, make sure that the ink is completely dry before reloading the paper.
❏ Enable the reduce smear setting for thick paper. If you enable this feature, print quality may decline or the
printing may slow down. Therefore, this feature should normally be disabled.
❏ Control panel
Select Setup > Maintenance from the home screen, and then enable Thick Paper.
❏ Windows
Click Extended Settings on the printer driver's Maintenance tab, and then select Thick Paper and
Envelopes.
❏ Mac OS X
Select System Preferences from the
then select the printer. Click Options & Supplies > Options (or Driver). Select On as the Thick paper and
envelopes setting.
❏ When printing high-density data such as images or graphs using automatic 2-sided printing, lower the print
density setting and choose a longer drying time.
❏ When the paper is smeared during copying, lower the copy density setting on the control panel.
Related Information
"Cleaning the Paper Path for Ink Smears" on page 129
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"Cleaning the Scanner Glass" on page 132
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"Loading Paper in the Paper Cassette" on page 43
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"Loading Paper in the Rear Paper Feed" on page 45
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"Copy Mode" on page 23
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"Memory Device Mode" on page 27
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"Printing on 2-Sides" on page 58
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"Print Quality Is Poor" on page 161
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Printed Characters Are Incorrect or Garbled

❏ Connect the interface cable securely to the printer and the computer.
❏ Cancel any paused print jobs.
❏ Do not put the computer manually into the Hibernate mode or the Sleep mode while printing. Pages of garbled
text may be printed next time you start the computer.
Related Information
"Canceling Printing" on page 79
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The Printed Image Is Inverted

Clear any mirror image settings in the printer driver or the application.
Solving Problems
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
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