Fujitsu Siemens Computers LifeBook S6010 User Manual page 85

Problem
IP packet isn't reaching
its destination
72
Possible Cause
Run the PING command
to check the connection
Possible Solution
Perform the following steps to run the PING
command to check if the IP packet is correctly
delivered to the destination.
To run the PING command, the TCP/IP protocol
must be installed. First you will determine your
IP address, then you will make sure your IP
address can respond, and then you will make
sure other computers can be addressed.
1. Windows 98: Click [Start] → [Programs] →
[MS-DOS Prompt].
Windows 2000: Click [Start] → [Programs]
→ [Accessories] → [Command Prompt].
Windows XP: Click [Start] → [All
Programs] → [Accessories] → [Command
Prompt].
2. Type: ipconfig > directory\filename where
directory and filename represent the location
at which you want to find the IP address.
3. Click [Enter], then go to the location you
specified above. The IP address for your
system will be contained in the file.
4. To check that your IP address is functioning
properly, go back to the DOS prompt and
type: ping <IP address> , then press [Enter].
You will receive several replies, followed by
the PING statistics (similar to below).
5. To check that your system is communicating
with other systems, go to the DOS prompt
and type: \>ping XXX.XXX.XXX.XXX. (With
the destination IP address in place of
XXX.XXX.XXX.XXX).
Example: if the destination IP address is
10.0.1.3: C:\>ping 10.0.1.3
A message similar to the following appears if
the connection is successful.
Pinging 10.0.1.3 with 32 bytes of data:
Reply from 10.0.1.3: bytes=32 time=1ms
TTL=32
Reply from 10.0.1.3: bytes=32 time<10ms
TTL=32
Reply from 10.0.1.3: bytes=32 time=4ms
TTL=32
Reply from 10.0.1.3: bytes=32 time<10ms
TTL=32
If the connection fails, [Request timed out],
[Destination host unreachable], or a similar
message appears. In this case, refer to the "
Other computers are not displayed" portion of
this chapter.