Call Transfer; Blind Transfer; Transfer A Call And Speak To The Receiving Party - AT&T SB67118 User Manual

Telephone base operation

Call transfer

You can transfer a call to any other system telephone. Once you transfer a
call, it can be answered by any system telephone, not just at the extension
you called.

Blind transfer

While on a call, you can transfer a call directly without notifying the desired
extension:
1. Press XFER on the telephone base.
Press the one-touch EXT 1-0 key for the desired extension.
2.
-OR-
Press or
ENTER.
press
MENU/
3. The current line is put on hold. The destination handset
rings and the call is answered by pressing L 1-L 4. You
hear a short tone from the telephone base. The outside
call is automatically transferred to the desired extension.
4. Put the corded handset on the telephone base or press
SPEAKER to hang up.
-OR-
You can resume the call by pressing the corresponding
flashing line key LINE 1-LINE 4 before the desired extension answers the call.
You hear a beep tone every 30 seconds
answered (To turn off the reminder beep, see Hold reminder on page 22).
NOTES:
1. If the desired extension does not answer the intercom call within one minute, the extension rings as
an incoming call to remind the extension user.
2. If the outside call is put on hold for 10 minutes, it is automatically transferred to the auto attendant.
The telephone base returns to idle mode.

Transfer a call and speak to the receiving party

You can transfer a call and speak to the receiving party before completing
the transfer while on a call:
1. Press XFER on the telephone base.
2. Press the one-touch EXT 1-0 key for the desired extension.
-OR-
to scroll to the desired extension, then to scroll to the desired extension, then
for the desired extension. for the desired extension.
when a transferred call has not been
for the desired extension. for the desired extension.
48
XFER
Transfer to:
Handset 1
>
Handset 2
Handset 3
Calling
1:Handset 1
Hold Line1
L 1-L 4