System Recovery When Windows Is Not Responding; System Recovery Using Recovery Media - HP Compaq Pro 6305 Maintenance And Service Manual

System Recovery when Windows is not responding

CAUTION:
If Windows is not responding, but the computer is working, follow these steps to perform a System
Recovery.
1. Turn off the computer. If necessary, press and hold the power button until the computer turns off.
2.
Disconnect all peripheral devices from the computer, except the monitor, keyboard, and mouse.
3.
Press the power button to turn on the computer.
4. As soon as you see the HP logo screen, repeatedly press the
Windows is Loading Files... message appears on the screen.
5. Under I need help immediately, click System Recovery.
6. If you are prompted to back up your files, and you have not done so, select Back up your files
first (recommended), and then click Next. Otherwise, select Recover without backing
up your files, and then click Next.
7. System Recovery begins. After System Recovery is complete, click Finish to restart the computer.
8.
When Windows has loaded, shut down the computer, reconnect all peripheral devices, and then
turn the computer back on.

System recovery using recovery media

You should create a set of recovery media, either a set of DVDs or a USB flash drive, from the recovery
image stored on your hard disk drive. This image contains the operating system and software program
files that were originally installed on your computer at the factory. You can create only one set of
recovery media for your computer, and the media can be used only with this computer. Store the
recovery media in a safe place.
NOTE: Some features might not be available on systems that are shipped without a Windows
operating system.
To create recovery discs, your computer must have a DVD writer, and you must use only high-
●
quality blank DVD+R or DVD-R discs.
NOTE:
DL discs to create recovery discs.
You have the option of creating a recovery USB flash drive instead, using a high-quality USB
●
drive.
If you are creating recovery discs, be sure to use high-quality discs. It is normal for the system to
●
reject defective discs. You will be prompted to insert a new blank disc to try again.
The number of discs in the recovery-disc set depends on your computer model (typically 3 to 6
●
DVDs). The Recovery Media Creation program tells you the specific number of blank discs needed
to make the set. If you are using a USB flash drive, the program will tell you the size of the drive
required to store all the data (minimum of 8 GB).
NOTE:
The next time you initiate the process, it resumes where it left off.
System Recovery deletes all data and programs you created or installed.
You cannot use DVD+RW, DVD-RW, DVD+RW DL, DVD-RW DL, DVD+R DL, or DVD-R
The process of creating recovery media is lengthy. You can quit the process at any time.
F11 key on your keyboard until the
Restoring and recovering in Windows 7
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