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Canon 1692B002 Service Manual

Ipf8000 series
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Service Manual

iPF8000 series
iPF8000
Oct 3 2006

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Summary of Contents for Canon 1692B002

  • Page 1: Service Manual

    Service Manual iPF8000 series iPF8000 Oct 3 2006...
  • Page 3 Canon will release technical information as the need arises. In the event of major changes in the contents of this manual over a long or short period, Canon will issue a new edition of this manual.

  • Page 4: Symbols Used

    Introduction Symbols Used This documentation uses the following symbols to indicate special information: Symbol Description Indicates an item of a non-specific nature, possibly classified as Note, Caution, or Warning. Indicates an item requiring care to avoid electric shocks. Indicates an item requiring care to avoid combustion (fire). Indicates an item prohibiting disassembly to avoid electric shocks or problems.
  • Page 5 Introduction The following rules apply throughout this Service Manual: 1. Each chapter contains sections explaining the purpose of specific functions and the relationship between electrical and mechanical systems with refer- ence to the timing of operation. In the diagrams, represents the path of mechanical drive; where a signal name accompanies the symbol , the arrow indicates the direction of the electric signal.

  • Page 7: Table Of Contents

    Contents Contents Chapter 1 PRODUCT DESCRIPTION 1.1 Product Overview ............................1- 1 1.1.1 Product Overview ..............................1- 1 1.2 Features ..............................1- 1 1.2.1 Features .................................. 1- 1 1.2.2 Printhead ................................. 1- 1 1.2.3 Ink tank ..................................1- 2 1.2.4 Cutter unit ................................1- 2 1.2.5 Roll holder ................................
  • Page 8 Contents 2.2.5 Head Management ..............................2- 4 2.2.6 Printhead Overheating Protection Control .......................2- 4 2.2.7 Pause between Pages .............................2- 4 2.2.8 White Raster Skip ..............................2- 4 2.2.9 Sleep mode................................2- 4 2.3 Printer Mechanical System......................... 2- 5 2.3.1 Outline..................................2- 5 2.3.1.1 Outline...................................... 2- 5 2.3.2 Ink Passage ................................2- 5 2.3.2.1 Ink Passage .....................................
  • Page 9 Contents Chapter 4 DISASSEMBLY/REASSEMBLY 4.1 Service Parts ..............................4- 1 4.1.1 Service parts................................4- 1 4.2 Disassembly/Reassembly...........................4- 1 4.2.1 Diassembly/Reassembly ............................4- 1 4.3 Points to Note on Disassembly and Reassembly ..................4- 4 4.3.1 Note on locations prohibited from disassembly ....................... 4- 4 4.3.2 Moving the carriage manually..........................
  • Page 10 Contents 6.1.3.1 03870001-2015 Cutter error ..............................6- 3 6.1.3.2 03010000-200C/03010000-200E/03010000-200F/03010000-2017/03010000-2018/03016000-2010 multi sensor ....6- 3 6.1.3.3 03031000-2E0F Upper cover sensor error ..........................6- 3 6.1.3.4 03031101-2E10 Ink tank cover switch error ..........................6- 3 6.1.3.5 03031000-2E11 Carriage cover sensor error .......................... 6- 4 6.1.3.6 03031000-2E12 Defective paper release lever ........................
  • Page 11 Contents 6.1.4.6 E196-4040/E196-4041/E196-4042/E196-4043/E196-4044/E196-4045 Main controller PCB error........6- 12 6.1.4.7 E198-401C/E198-401D/E198-401E RTC error........................6- 12 6.2 Location of Connectors and Pin Arrangement..................6- 13 6.2.1 Main controller PCB............................... 6- 13 6.2.2 Carriage relay PCB..............................6- 22 6.2.3 Head relay PCB..............................6- 30 6.3 Version Up ..............................6- 37 6.3.1 Firmware Update Tool ............................
  • Page 12 Contents...

  • Page 13: Chapter 1 Product Description

    Chapter 1 PRODUCT DESCRIPTION...

  • Page 15: Names And Functions Of Components .......................................................................................................1

    Contents Contents 1.1 Product Overview ................................1-1 1.1.1 Product Overview ..................................1-1 1.2 Features ..................................1-1 1.2.1 Features ......................................1-1 1.2.2 Printhead ...................................... 1-1 1.2.3 Ink tank ......................................1-2 1.2.4 Cutter unit ....................................1-2 1.2.5 Roll holder ....................................1-2 1.2.6 Media take-up unit (option) ................................. 1-2 1.2.7 Consumables ....................................

  • Page 17: Product Overview

    Chapter 1 1.1 Product Overview 1.1.1 Product Overview 0014-8814 This printer is a large-format printer that prints in a maximum width of 44 inches with high-speed photographic picture quality. This printer is a stand-mounted type printer and is capable of output to either roll media or cut sheet. Product Components [10] [11]...

  • Page 18: Ink Tank

    Chapter 1 F-1-2 1.2.3 Ink tank 0012-6218 Ink tanks are disposable. The ink tanks come with 12 colors: mat black (MBK), black (BK), photocyan (PC), cyan (C), photomagenta (PM), magenta (M), yellow (Y), red (R), blue (B), green (G), gray (GY) and photogray (PGY). Each of these inks are pigment ink. The tanks are also available in two capacities: 330 mL and 700 mL.

  • Page 19: Consumables

    Chapter 1 The media take-up unit has an overload protection feature to prevent accidents while taking up rolls. (The feature will shut down the motor automatically when an overload occurs while taking up a roll.) Additional features of the media take-up unit include: - An adapter may be installed to support a 3-inch paper tube.
  • Page 20 Chapter 1 Sheet delivery capability 1 (loaded in a basket) Cutter Automatic cross-cutter (round blade) Type of media Plain Paper,Plain Paper(High Quality),Plain Paper(High Grade), Recycled Coated Paper,Coated Paper,Heavyweight Coated Paper,Extra Heavyweight Coated Paper, Premium Matte Paper,Glossy Photo Paper,Semi-Glossy Photo Paper,Heavyweight Glossy Photo Paper,Heavyweight SemiGlos Photo Paper,Synthetic Paper,Adhesive...

  • Page 21: Detailed Specifications

    Chapter 1 Weight Printer: Approx. 111kg Stand: Approx. 28kg Media take-up unit: Approx. 5kg 1.4 Detailed Specifications 1.4.1 Printing mode 0012-6230 T-1-2 Media Type Print Print Quality Processing Print resolution Print Printing direction Priority resolution (dpi) pass (*1) (dpi) Plain Paper Image draft 1200x1200...

  • Page 22: Names And Functions Of Components

    Chapter 1 Compliant with ANSI/EIA/TIA-568A or ANSI/EIA/TIA-568B (5) Interface connector Printer side: Compliant with IEEE802.3, ANSI X3.263, ISO/IEC60603-7 c. IEEE1394 (option) (1) Interface type Interface compliant with IEEE1394-1995, P1394a (Version 2.0) (2) Data transfer system Asynchronous transfer (3) Signal level Input: Differential input voltage: During S100 settlement: +173 mV to +260 mV...

  • Page 23: Rear

    Chapter 1 1.5.2 Rear 0014-8838 F-1-10 T-1-4 Media take-up unit power cord connector Connect the power cord of the media take-up unit to this connector. Expansion board slot Mount an expansion PCB on this slot. Ethernet connector Connect the Ethernet cable to this connector. USB port Connect the USB cable to this port.

  • Page 24: Internal Parts

    Chapter 1 1.5.4 Internal parts 0012-6273 F-1-12 T-1-6 Maintenance cartridge The cartridge that vacuums and collects excess ink. 1.6 Basic Operation 1.6.1 Operation panel 0014-8839 This section describes the function of the buttons and the meaning of the LEDs on the operation panel. [10] Online Data...
  • Page 25 Chapter 1 Data lamp (green) Flashing(when printing) :this lamp indicates that the printer is receiving or processing a print job. Flashing(when not printing):this lamp indicates that the print job is paused or firmware data is being received. Off:This indicates that there is no print job. Message lamp (orange) On:This indicates that a warning message is displayed.

  • Page 26: Main Menu

    Chapter 1 MAIN MENU Force Cutting Rep.Ink Tank Head Cleaning Head Cleaning A Head Cleaning B *To be selectable when media take-up unit is installed, Auto Feed "Yes" is selected for "Auto feed", roll media are loaded, and "Auto Feed" is not executed. Take-up Reel *Displays only when media take-up unit is installed Disable...
  • Page 27 Chapter 1 Paper Details Menu Paper Details (Media Type) Roll Drying Time (30 sec., 1 min., 3 min., 5 min., 10 min., 30 min.) 60 min. Scan Wait Time (1 sec., 3 sec., 5 sec., 7 sec.) 9 sec. Feed Priority Automatic Band Joint Print Length...
  • Page 28 Chapter 1 Adjust Printer Menu Adjust Printer Auto Head Adj. Standard Adj. Advanced Adj. Auto Print Manual Head Adj Auto Band Adj. Standard Adj. Advanced Adj. Manual Band Adj Adjust Length F-1-17 1-12...
  • Page 29 Chapter 1 Interface Setup Menu Interface Setup EOP Timer 10 sec. (30 sec. 1 min. 2 min. 5min.10min. 30 min.) 60 min. TCP/IP TCP/IP IP Mode Automatic Manual Protocol DHCP BOOTP RARP IP Setting IP Address ( 0-255. 0-255. 0-255. 0-255 ) Subnet Mask ( 0-255.
  • Page 30 Chapter 1 System Setup Menu (1/2) System Setup Warning Buzzer Ignore Mismatch Skip Take-Up Err *Displays only when media take-up unit is installed Keep Media Size Paper Size Basis Sht Selection 1 ISO A3+ ANSI B Super Sht Selection 2 ISO B1 ANSI F Roll Selection 1...
  • Page 31 Chapter 1 System Setup Menu (2/2) (System Setup) Time Zone --->See Time Zone Menu Date Format yyyy/mm/dd dd/mm/yyyy mm/dd/yyyy Date & Time (yyyy/mm/dd) Date Time (hh:mm) Language English Contrast Adj. Reset PaprSetngs *Returnes settings of "Paper details" to the state of the factory shipment. F-1-20 London (GMT) Paris , Rome...

  • Page 32: Safety And Precautions

    Chapter 1 Test Print Menu Test Print Status Print Media Details Print Job Log Menu Map Nozzle Check F-1-22 Information Information System Info Error Log 1:########-#### 2:########-#### Job Log Job 1-3 *Displays last 3 printing jobs Document Name User Name Page Count Job Status Print Start Time...

  • Page 33: Adhesion Of Ink

    Chapter 1 [12] [10] [11] F-1-24 T-1-9 Carriage belt Purge unit Ink tube Pinch roller Flexible cable Feed roller Carriage unit [10] Feed unit Carriage motor [11] Feed motor Lift unit [12] Media take-up unit 1.7.1.2 Adhesion of Ink 0014-0264 1.

  • Page 34: Electrical Parts

    Chapter 1 2. Ink mist Since the printhead prints by squirting ink onto the media, a minute amount of ink mist is generated in the printing unit during printing. The ink mist is collected in the printer by the airflow. However, uncollected ink mist may stain the platen unit, carriage unit, main rail unit, external unit, or purge unit. These stains may soil the print media or hands and clothes when servicing the printer, wipe them off carefully with a soft, well-wrung damp cloth.
  • Page 35 Chapter 1 MEMO: If the nozzles are clogged or an ink suction problem occurs, white lines can appear on the printout a constant frequency or color dulling can occur. If this problem is not resolved by cleaning operations, replace the printhead with a new one. F-1-28 T-1-13 Knob...

  • Page 36: Handling The Printer

    Chapter 1 F-1-29 1.7.2.3 Handling the Printer 0012-6294 1. Precautions against Static Electricity Certain clothing may generate static electricity, causing an electrical charge to build up on your body. Such a charge can damage electrical devices or change their electrical characteristics. In particular, never touch the printhead contacts[1].

  • Page 37: Precautions When Servicing Printer

    Chapter 1 4. Refilling the ink After removing the ink in the printer according to the automatic or manual ink draining procedure to disassemble, reassemble, or transport/ship the printer, refill the ink as soon as possible upon completion of those tasks. If the ink remaining in the printer after the removal has dried up, the ink deposits on the surfaces of the components may cause damage or abnormal operation.
  • Page 38 Chapter 1 1-22...

  • Page 39: Chapter 2 Technical Reference

    Chapter 2 TECHNICAL REFERENCE...

  • Page 41: Printer Electrical System .......................................................................................................................... 2

    Contents Contents 2.1 Basic Operation Outline..............................2-1 2.1.1 Printer Diagram.................................... 2-1 2.1.2 Print Driving ....................................2-1 2.2 Firmware ..................................2-1 2.2.1 Operation Sequence at Power-on..............................2-1 2.2.2 Operation Sequence at Power-off ..............................2-2 2.2.3 Print Control....................................2-3 2.2.4 Print Position Adjustment Function............................. 2-4 2.2.5 Head Management ..................................

  • Page 42: Detection Functions With Sensors ............................................................................................................ 2

    Contents 2.4.7 Power Supply ..................................... 2-20 2.4.7.1 Power supply block diagram..................................2-20 2.5 Detection Functions with Sensors ..........................2-20 2.5.1 Cover system....................................2-20 2.5.2 Ink passage system..................................2-21 2.5.3 Carriage system..................................2-23 2.5.4 Paper path system ..................................2-24 2.5.5 Humidity sensor ..................................2-24 2.5.6 Media take-up Unit ..................................

  • Page 43: Basic Operation Outline

    Chapter 2 2.1 Basic Operation Outline 2.1.1 Printer Diagram 0014-8859 A printer diagram is shown below. Ink detection sensor J108 J101 Ink tank ROM PCB(L) Ink tank Y, PC, C, PGY, GY, MBK Valve motor(L) Valve open/closed detection sensor(L) Ink tank cover switch(L) Agitation cam sensor(L) Ink tank PM, M, BK, R, G, B...

  • Page 44: Operation Sequence At Power-Off

    Chapter 2 Power Button ON Initialization of software Device/resource Initialization of various devices initializarion Engine startup status check Engine status check Previous power-off status check,etc. Printhead installation status check Printhead/ Ink tank installation status check EEPROM check ink tank check Cassette pick-up unit initialization Media feed system Roll feed unit initialization...

  • Page 45: Print Control

    Chapter 2 Hold down for at least once second Power button OFF If media remains,it is ejected even Media ejection when printing is in progress. Power-off automatic recovery Capping Sensor system power OFF Writing to EEPROM Backup of various data Power-off F-2-3 2.2.3 Print Control...

  • Page 46: Print Position Adjustment Function

    Chapter 2 Media Type Print Print Quality Processing Print resolution Print Printing direction Priority resolution (dpi) pass (*1) (dpi) Premium Matte Paper Image standard 1200x1200 Bi-directional Glossy Photo Paper High 2400x1200 Bi-directional Semi-Glossy Photo Paper Highest 2400x1200 Bi-directional Heavyweight Glossy Photo Paper Heavyweight SemiGlos Photo Paper Synthetic Paper Adhesive Synthetic Paper...

  • Page 47: Printer Mechanical System

    Chapter 2 2.3 Printer Mechanical System 2.3.1 Outline 2.3.1.1 Outline 0012-6326 The printer mechanism is broken down into two broad sections: ink passage and paper passage. The ink passage consists primarily of carriage unit[2] that houses ink tanks[1] and a printhead, purge unit[3] and maintenance cartridge[4], and supplies, circulates, sucks and otherwise handles inks.

  • Page 48: Ink Tank Unit

    Chapter 2 Mechanical Drive Unit Ink or air flow Carriage unit Printhead Joint Ink tank Needle(ink supply) Needle(air passage) Suction pump Ink supply vavle Piston Agitation fin Joint Valve Agitation Sub buffer motor Maintenance cartridge F-2-5 a) Supplying inks from the ink tanks to the ink supply valve assembly The ink tanks each contain an ink to feed the printhead.
  • Page 49 Chapter 2 F-2-6 T-2-2 [1] Ink tank [2] EEPROM [3] Ink port [4] Air passage [5] Notch for preventing incorrect installation e) Subtank The subtank installed under each ink tank complements the work of the ink tank, agitating the ink in the tank. If the ink tank runs out of the ink while printing, the ink stored in the subtank is available, allowing the ink tank to be replaced without having to stop printing.

  • Page 50: Carriage Unit

    Chapter 2 2.3.2.3 Carriage Unit 2.3.2.3.1 Functions of Carriage unit 0012-6330 a) Printhead mounting function The carriage, which fixes the printhead in position mechanically, is connected to the contact of the head relay PCB. b) Control function The carriage carries a carriage relay PCB, which relays drive signals from the main controller PCB, a head relay PCB,which relay printhead drive signals to print- head, a linear encoder, which generates print timing signals, and a multi sensor, which detects the width of paper and skews in it, adjusts is registration and head height.
  • Page 51 Chapter 2 F-2-8 T-2-5 Carriage motor Printhead fixer lever Printhead fixer cover Electrical contact Ink tube c) Controller The Carriage relay PCB is connected to the head relay PCB by means of a short flexible cable. The flexible cable between the main controller and the carriage relay PCB follows up the motion of the carriage together with the tube guide. A photocoupler encoder mounted in the lower part of the back of the carriage detects a linear scale reading as the carriage moves.

  • Page 52: Printhead

    Chapter 2 [10] [12] [11] F-2-9 T-2-6 Carriage relay PCB Shaft cleaner Multi sensor Maintenance jet tray Head relay PCB Carriage HP sensor Lift cam sensor [10] Multisensor reference Sensor flag [11] Head management sensor unit Lift cam [12] Lift motor 2.3.2.4 Printhead 2.3.2.4.1 Structure of Printhead 0013-8015...

  • Page 53: Purge Unit

    Chapter 2 5/600inch 1/1200inch 2556 2556 2556 2556 2556 2556 2557 2557 2557 2557 2557 2557 2558 2558 2558 2558 2558 2558 2559 2559 2559 2559 2559 2559 82/600inch F-2-10 b) Nozzle assembly structure Inks supplied from the ink tanks are filtered through a mesh ink filter before being sent to the nozzle assembly. Each nozzle train is supplied with an ink from the common nozzle chamber.

  • Page 54: Structure Of Purge Unit

    Chapter 2 T-2-7 Cleaning mode Name Cleaning operation Cleaning 1 Normal cleaning Removes fixed inks caused by dried nozzles and viscous ink matters adhering to their faces, paperdust and so on. Cleaning 2 Cleaning on ink level adjustment Performs normal cleaning after suction for ink level adjustment in the head. Cleaning 3 Cleaning on initial filling Performs normal cleaning after filling empty tubes with inks (at initial installation).
  • Page 55 Chapter 2 The caps are activated to protect the nozzle assembly on capping. When the carriage moves to the home position , the caps are elevated by the cap can that is driven by the capping motor, capping the nozzle assembly to protect it. These caps cap the nozzle assembly to suck inks from the printhead by means of the suction pump.

  • Page 56: Maintenance Cartridge

    Chapter 2 Pump cam sensor Suction pump Rotating rollers Ink tubes Purge motor Pump encoder Suction pump F-2-14 2.3.2.6 Maintenance Cartridge 2.3.2.6.1 Maintenance cartridge 0012-6346 a) Maintenance cartridge The maintenance cartridge holds as much about 1200 mL of used inks (about 1280 g: including the evaporation of moisture from the used inks). b) Used maintenance cartridge ink detection Used maintenance cartridge ink detection is monitored with regard to a dot count.
  • Page 57 Chapter 2 Basic operation of the paper loading sequence 1) Multi sensor light quantity adjustment 2) Paper leading edge detection sensor 3) Paper left edge detection sensor 4) Barcode read * Performed only if Chk Remain.Roll is turned on. 5) Paper skew detection sensor 6) Paper right edge detection sensor 7) Trim edge first detection sensor * Performed only if Trim Edge First is turned on.

  • Page 58: Cutter Unit

    Chapter 2 2.3.3.2 Paper Path 2.3.3.2.1 Structure of Feed Roller Unit 0012-6383 a) Paper feed assembly The paper feed assembly consists of paper feeding mechanisms, such as a feed roller that is driven by the feed motor and a pinch roller unit that follows up the motion of the feed roller.

  • Page 59: Main Controller

    Chapter 2 Printhead Head relay PCB Temperature read control DI Sensor read control Multi sensor Multi sensor control Carriagerelay PCB Image data demodulating Printhead drive power generation Interface Maintenance cartridge Host computer control relay PCB Image data control Operation panel Operation panel Remaining ink control...
  • Page 60 Chapter 2 Even when the printer is turned off, the timer function is held on using the RTC and secondary lithium battery to assist the cleaning function. When the power cord is plugged to the outlet, power is supplied to the RTC and therefore the secondary lithium battery power is not consumed. Heat Enable signal control function This function uses the pulse width to perform variable control of the time of application of the Heat Enable signal to the nozzle heater for each nozzle array (PWM control).

  • Page 61: Carriage Relay Pcb

    Chapter 2 2.4.3 Carriage Relay PCB 2.4.3.1 Carriage relay PCB components 0012-6406 F-2-19 a) Image data relay function This function relays the image data from the main controller PCB to the printhead. The function for processing image data is not supported. b) Sensor relay function This function relays the input signals from the multi sensor, lift cam sensor, carriage cover sensor, and linear encoder to the main controller PCB.

  • Page 62: Maintenance Cartridge Relay Pcb

    Chapter 2 2.4.6 Maintenance Cartridge Relay PCB 2.4.6.1 Maintenance cartridge relay PCB components 0013-6532 IC 1 F-2-22 a) EEPROM (IC1) The 128-KB EEPROM stores all information written in the EEPROM on the main controller PCB. 2.4.7 Power Supply 2.4.7.1 Power supply block diagram 0012-6414 AC inlet 100V to 240V...

  • Page 63: Ink Passage System

    Chapter 2 Ink tank cover switch Pressure release switch Upper cover lock switch F-2-24 2.5.2 Ink passage system 0012-6492 Agitation cam sensor Valve open/closed detection sensor Pump cam sensor Pump encoder Head management sensor F-2-25 Pump cam sensor As the cam rotates, it shields the sensor light of the photointerrupter-based pump cam sensor or allows it to be transmitted. the status of the purge unit, such as capped, suction, and wiping, is detected in a Combination of the status of detection by the pump cam sensor and the control of pump motor rotation by the pump encoder sensor.
  • Page 64 Chapter 2 Rotary flag Sensor - Carriage lock - Capping - Air passage valve open - Printing - Suction - Idle suction - Suction during printing - Wiping - Carriage lock - Carriage move - Maintenance jet - Air passage - Idle suction F-2-26 Pump encoder...

  • Page 65: Carriage System

    Chapter 2 Printhead Nozzle unit Head management sensor unit F-2-29 2.5.3 Carriage system 0012-6495 Linear encoder Carriage cover sensor Head relay PCB Multi sensor Linear scale Lift cam sensor Carriage HP sensor F-2-30 Carriage cover sensor The photointerrupter-based carriage cover sensor detects the opening and closing of the carriage sensor. When the carriage cover is closed, the sensor light is shielded by the sensor arm, enabling the sensor to detect that the carriage cover is closed.

  • Page 66: Paper Path System

    Chapter 2 Multi sensor The photoreflector-based multi sensor consists of four LEDs (red, blue, green, infrared) and two light-receiving sensors to detect the leading edges and width of paper and skews in it, and to adjust its registration, head height and calibration. At head height adjustment, the two light-receiving sensors detect infrared light reflected upon the paper to work out the head height from differences in its meas- urement.

  • Page 67: Media Take-Up Unit

    Chapter 2 Humidity sensor The humidity sensor detects the temperature and relative humidity around the printer to implement head height adjustment, maintenance jet control, waste ink evap- oration calculation and suction fan control on the basis of the temperature and relative humidity thus measured. 2.5.6 Media take-up Unit 0013-8115 Media take-up on/off sensor...

  • Page 69: Installation

    Chapter 3 INSTALLATION...

  • Page 71: Assembling The Stand .............................................................................................................................................................. 3

    Contents Contents 3.1 Installation..................................3-1 3.1.1 Making Pre-Checks..................................3-1 3.1.1.1 Making Pre-Checks......................................3-1 3.1.2 Unpacking and Installation ................................3-1 3.1.2.1 Checking the Contents ....................................3-1 3.1.2.2 Assembling the Stand......................................3-3 3.1.2.3 Installing the Printer ......................................3-6 3.1.2.4 Installing the Basket ......................................3-7 3.1.2.5 Installing the Media Take-Up Unit (Option) ..............................3-11 3.1.2.6 Removing Protection Materials..................................3-17 3.1.3 Checking the Images/Operations ...............................

  • Page 73: Making Pre-Checks

    Chapter 3 3.1 Installation 3.1.1 Making Pre-Checks 3.1.1.1 Making Pre-Checks 0014-8917 Follow the instructions in the included "Quick Start Guide" when installing the product. Refer to the package size and weight listed below for smooth carrying in and installation of the product. T-3-1 Package size and weight 2070mm (W) x 1050mm (D) x 860mm (H)
  • Page 74 Chapter 3 F-3-3 T-3-2 Printer Roll holder Power cord Printheads (2pcs.) Ink tanks (12 colors) Eject supports (4pcs.) Hex wrench b) Stand and basket F-3-4 T-3-3 Basket unit Basket rod Bottom stand stay Top stand stay Right stand leg Left stand leg Rod holder (2pcs.) Basket arm L...

  • Page 75: Assembling The Stand

    Chapter 3 Basket arm R Leg cover (2pcs.) Rod holder adapter (2pcs.) M8 hex bolts (8pcs.) Spanner Hex wrench M4 hex screws (20pcs.) c) Media take-up unit (option) F-3-5 T-3-4 Weight flange 1 / 2 (2pcs. each) Media take-up unit L Media take-up unit R Media take-up unit mounting bracket L / R Media take-up spool...
  • Page 76 Chapter 3 F-3-6 2) Secure the bottom stand stay to the left stand leg and the right stand leg using four M4 hex screws on each side. F-3-7 3) Hold one end of the stand while a partner holds the other end. Rotate both end of the stand at the same time to stand it upright. F-3-8 Rotate both ends of the stand simultaneously when standing the stand upright.
  • Page 77 Chapter 3 F-3-9 MEMO: Insert the left end of the top stand stay first. The right end can only be pushed into a restricted position. 5) Secure the top stand stay to the left and right stand legs using the four M8 hex bolts on each side. F-3-10 6) Attach the leg cover to the left and right stand legs.

  • Page 78: Installing The Printer

    Chapter 3 F-3-12 3.1.2.3 Installing the Printer 0014-8924 Installing the printer must be done by more than four people. 1) Remove the black belts from around the printer and remove the top packaging material. F-3-13 2) While two people are holding the carrying handles under the printer on one end and lifting the printer a little, have a third person to remove the packaging material from under the printer.

  • Page 79: Installing The Basket

    Chapter 3 F-3-15 F-3-16 The printer weighs approximately 111kg (244.7lb). Moving the printer requires at least four people, two on either side. Be careful to avoid back strain and other injuries. When moving the printer, firmly grasp the carrying handles under each side. Holding the printer at other positions is dangerous and may cause injury and damage if the printer is dropped.
  • Page 80 Chapter 3 F-3-18 2) Insert the left side of the middle basket rod to the basket arm L [1] [A], than push in the arm fully into the hole on the left side of the bottom stand stay [B]. Secure the basket arm L [1] and R [2] using one M4 hex screw on each side [C].
  • Page 81 Chapter 3 F-3-21 5) Spread out the basket unit with white tag [1] of the basket cloth at the front on the right side and the black cord [2] at the back. F-3-22 6) Insert the basket rod (in the middle of the basket cloth) in the hole [1] on the bottom of the rod holder, and thread the black cord from the back through the hook [2] on the top of the rod holder.
  • Page 82 Chapter 3 F-3-23 7) Pull out the basket cloth with the edge facing out. Bringing the edge of the basket cloth inside may prevent paper ejection. F-3-24 8) Attach the basket rod (at the front of the basket unit) to the tips [1] of the basket arm L and R. 3-10...

  • Page 83: Installing The Media Take-Up Unit (Option)

    Chapter 3 F-3-25 9) Pull the basket rod [1] (at the front of the basket unit) all the way out and lift the rod to lock the rod in place. F-3-26 3.1.2.5 Installing the Media Take-Up Unit (Option) 0014-8925 Install the media take-up unit (option) 1) In case the basket is installed, lift the front basket rod [1] gently to release the lock, lower the rod toward the front, and push it all the way back.
  • Page 84 Chapter 3 F-3-27 2) Firmly secure the left and right media take-up unit mounting brackets to the front [1] and the back [2] of the top stand stay using four M4 hex screws on each side. 3-12...
  • Page 85 Chapter 3 F-3-28 3) Hook up the hole [1] of the left media take-up unit with the protrusion [2] of the left media take-up unit mounting bracket, and hook up the hole [3] of the right media take-up unit with the protrusion [4] on the right media take-up unit mounting bracket. Secure the media take-up units firmly by using three M4 hex screws [5] on each side.
  • Page 86 Chapter 3 F-3-29 4) Place the media take-up sensor unit under the bottom stand stay, than pull up the cord of the media take-up sensor unit through the hole of the right stand leg. F-3-30 5) With the media take-up sensor unit against the underside of the bottom stand stay and the right stand leg, insert M4 hex screws in the three holes [1] and slide the screws out of the way toward the narrow end of the protruding holes.
  • Page 87 Chapter 3 F-3-31 Arrange the basket cloth and basket rod so they do not interfere with the media take-up sensor (indicated by the dotted line). F-3-32 6) Plug the cord of the media take-up sensor unit into the right media take-up unit. 3-15...
  • Page 88 Chapter 3 F-3-33 7) Attach the cord holders [1] to the holes of the top stand stay. Bring the power cord of the right media take-up unit to the back of the printer and pass the cord through the cord holders. After passing the cord behind the holders, plug the cord into the power supply connector on the back of the printer. F-3-34 When plugging in the power cord, be careful about the positions of the prongs.

  • Page 89: Removing Protection Materials

    Chapter 3 F-3-35 3.1.2.6 Removing Protection Materials 0014-8930 1) Remove the tape and other packaging material used to secure the printer. F-3-36 2) Open the upper cover. F-3-37 3) Lift the release lever [1] [A], remove the protective sheet [2] from the platen, and lower the release lever again [B]. 3-17...
  • Page 90 Chapter 3 F-3-38 4) Remove the screw and remove the belt stopper [1]. F-3-39 MEMO: Keep the belt stopper, screw, and the hex wrench which have been removed since these are needed when moving the printer to another location later. Neglecting to attach the belt stopper may cause damage to the printer when moving the printer to another location.

  • Page 91: Checking The Images/Operations

    Chapter 3 F-3-41 7) Close the ejection guide and the upper cover. F-3-42 3.1.3 Checking the Images/Operations 3.1.3.1 Checking the Image and Operation 0014-1896 Turn on the printer. Load the print heads, ink tanks, and media following the instructions shown on the operation panel. Install the printer driver in the PC, and carry out test printing.

  • Page 93: Disassembly/Reassembly

    Chapter 4 DISASSEMBLY/REASSEMBLY...

  • Page 95: Points To Note On Disassembly And Reassembly .......................................................................................4

    Contents Contents 4.1 Service Parts...................................4-1 4.1.1 Service parts....................................4-1 4.2 Disassembly/Reassembly...............................4-1 4.2.1 Diassembly/Reassembly ................................4-1 4.3 Points to Note on Disassembly and Reassembly ......................4-4 4.3.1 Note on locations prohibited from disassembly........................... 4-4 4.3.2 Moving the carriage manually ..............................4-4 4.3.3 Units requiring draining of ink ..............................4-5 4.3.4 External covers.....................................

  • Page 97: Service Parts

    Chapter 4 4.1 Service Parts 4.1.1 Service parts 0012-6508 The service parts indicated below require careful handling. 1. Keep all packages with the warning not to turn over. Pay careful attention to all individually packaged service part (carriage unit, purge unit, ink tank unit, and other parts) boxes marked "This side up" and handle appropriately.
  • Page 98 Chapter 4 1. Carriage Unit Disassembly Flow <Legend > c: Connector h: Hook s: Screw Printer Automatic ink drain Move the carriage to above the platen Left/right circle cover (L) (h1) Left/right printheads Left/right circle cover (S) (h1) Left/right joint bases Left/right side covers (s3, h2) Ink tube cover (s2) Upper left/upper right covers...
  • Page 99 Chapter 4 2. Ink Tube Unit Disassembly Flow <Legend > c: Connector h: Hook s: Screw Printer Left/right printhead Automatic ink drain Left/right joint bases Left/right circle covers (L) (h1) Ink tube cover (s2) Left/right circle covers (S) (h1) Ink tube joint Left/right side covers (s3, h2) Carriage PCB cover (s4) Upper left/upper right covers...

  • Page 100: Points To Note On Disassembly And Reassembly

    Chapter 4 4. Ink Tank unit Disassembly Flow <Legend > c: Connector h: Hook s: Screw Printer Right circle cover (L) (h1) Right circle cover (S) (h1) Right side covers (s3, h2) Automatic ink drain Left/right tank cover units Left/right tank cover units (s3) (s3) Move the carriage to...

  • Page 101: Units Requiring Draining Of Ink

    Chapter 4 F-4-7 4.3.3 Units requiring draining of ink 0014-8953 When disassembling the following units of the ink passage, drain the filled ink completely to prevent ink leakage. For how to drain the ink, refer to DISASSEM- BLY/REASSEMBLY > Points to Notes on Disassembly and Reassembly > Draining the ink. [1] Carriage unit Refer to DISASSEMBLY/REASSEMBLY >...
  • Page 102 Chapter 4 F-4-9 b) Left circle cover (S)/Right circle cover (S) Removing the left circle cover (S)/right circle cover (S) 1) Remove circle cover (S) [1] by turning it forward to remove the hook F-4-10 Installing left circle cover (S)/right circle cover (S) 1) Install circle cover (S) [1] with its part [2] inserted in part [3] of the right side cover and turn the cover rearward to install.
  • Page 103 Chapter 4 F-4-12 d) Operation panel Removing the operation panel 1) To remove the operation panel[1], remove hook [2] with a flathead screwdriver and remove two connectors [3]. F-4-13 e) Upper left cover/upper right cover Removing the upper left cover/upper right cover 1) To remove upper left/upper right cover [1], remove left/ right circle cover (L), left/ right circle cover (S) and left/ right side covers.
  • Page 104 Chapter 4 F-4-14 f) Right front cover Removing the right front cover 1) To remove right front cover [1], remove right circle cover (L), right circle cover (S), right side covers, upper right cover the operation panel. 2) Remove two screws [2]. F-4-15 g) Rear cover, right/ rear cover, left Removing the rear cover, right/ rear cover, left...
  • Page 105 Chapter 4 F-4-17 i) Left/ right ink tank cover units Removing the left/ right ink tank cover units 1) To remove left/ right ink tank cover unit [1] , remove three screws [2], open tank cover [3] and remove two hooks [4]. F-4-18 j) Ink tank units Opening the ink tank units...
  • Page 106 Chapter 4 F-4-19 The ink tank units will lock themselves when they are opened to the maximum allowable angle. Be sure to open the ink tank unit to their maximum allowable angle to prevent them from turning over. k) Upper rear cover Removing the upper rear cover 1) To remove the upper rear cover, remove left/ right circle cover (L), left/ right circle cover (S), left/ right side covers , upper left/upper right cover, rear cover, right/ left , and left/ right ink tank cover units and then open the left/ right ink tanks.

  • Page 107: Drive Unit

    Chapter 4 F-4-22 m) Release lever Removing the release lever 1) To remove release lever [1], remove the purge unit and then remove the release lever. To do so, keep pinch roller [2] pressurized to ease to work of phase alignment during gear installation.

  • Page 108: Carriage Unit

    Chapter 4 F-4-24 b) Action to take after replacing the feed roller HP sensor, feed roller encoder and feed roller This printer as shipped has the feed roller eccentricity (that is, variations in the rate of paper feed from rotation to rotation) corrected for enhanced media feed ac- curacy.
  • Page 109 Chapter 4 4) Release the ink tube from the guide, detach four link levers [1] from the printhead fixer lever, than remove two joint bases [2]. F-4-26 5) Remove two screws [1] and ink tube cover [2]. F-4-27 6) Detach joints [1] of the ink tube. F-4-28 7) Remove four screws [1] and open carriage PCB cover [2].
  • Page 110 Chapter 4 Never peel off tape [1] that fixes the ink tube when detaching the joints of the ink tube on the upper part of the carriage or when removing the joint base from the carriage. F-4-30 10) Twist off belt fixer knob [1] to loosen the belt, and remove spring [2], guide [3] and pulley[4]. F-4-31 11) Release carriage belt from the pulley of the carriage motor.
  • Page 111 Chapter 4 F-4-32 15) Remove the cutter unit, and lay the caterpillar of the ink tube unit on its side, and then remove the carriage from the right side of the printer. - To remove the carriage unit, pull it out of position keeping the carriage unit level with care not to harm the linear scale. Flaws on the linear scale could result in malfunctioning.

  • Page 112: Ink Tube Unit

    Chapter 4 When either carriage unit or multi sensor has been replaced, be sure to replace the multi sensor reference plate as well. d) Action to take after replacing the carriage unit and the multi sensor Because the distance between the multi sensor (in the carriage unit) and the nozzles (in each printhead) is varied from one unit to another, the printer has its optical axis corrected and paper gap adjustment sensor gain and calibration adjusted prior to shipment.

  • Page 113: Feeder Unit

    Chapter 4 F-4-37 F-4-38 4.3.8 Feeder unit 0014-8972 a) Handling the feed roller The feed roller is a functionally important part. Therefore, be sure to note the following points when handling the roller. - Do not hold the roller with one hand or warp its shape. - Do not touch the roller surface (coated surface).

  • Page 114: Ink Tank Unit

    Chapter 4 F-4-40 2) Remove connector [1] and three screws [2] and then remove purge unit [3]. F-4-41 4.3.10 Ink tank unit 0014-8979 a) Removing ink tank units 1) Drain the ink. See Disassembly/Reassembly > Points to Note on Disassembly/Reassembly >Draining the ink. 2) Detach the joint between the ink tube unit and ink tank unit [1].
  • Page 115 Chapter 4 F-4-42 After detaching the joint between the ink tube unit and the ink tube of the ink tank unit, the joint might become easy to come off by the ink that has adhered to it. In that case, please wash the joint by alcohol and remove the adhering ink. F-4-43 b) Reinstalling ink tank units The left and right ink tank units are installed to different positions at waste ink tray [1].
  • Page 116 Chapter 4 F-4-44 c) Removing the valve motor unit 1) To remove the valve motor unit, remove the ink tank cover unit. 2) Remove three screws [1], two connectors [2] and bearing [3], and then remove valve motor unit [4]. 4-20...

  • Page 117: Linear Encoder

    Chapter 4 F-4-45 4.3.11 Linear encoder 0014-8985 a) Removing the linear encoder 1) Move the carriage to above the platen. 2) Remove two screws [1] and upper rear stay [2]. F-4-46 3) Remove two screws [1] and linear encoder [2]. 4-21...

  • Page 118: Head Management Sensor

    Chapter 4 F-4-47 4.3.12 Head management sensor 0014-8988 a) Removing the head management sensor 1) To remove head management sensor [1], remove screw [2] and disconnect connector [3]. F-4-48 b) Action to take after replacing the head management sensor Because the distance between the head management sensor and the carriage unit is varied from one unit to another, the printer has its optical axis corrected to adjust the non-discharging nozzle detection position prior to shipment.

  • Page 119: Opening The Cap And Moving The Wiper Unit

    Chapter 4 2) Replace the maintenance cartridge relay PCB. 3) Reconnect the power plug and turn on the power while pressing the [Paper Source] and [Information] keys. (Start the printer in PCB replacement mode.) 4) Release the key, but not before making sure that "Initializing" appears on the display. (The message lamp lights when printer enters PCB replacement mode.) 5) Wait until "REPLACE MODE"...

  • Page 120: Draining The Ink

    Chapter 4 F-4-50 - If the printhead fixer lever is released with the ink supply valve to an ink tube open while the tube is filled with an ink, the ink in the tube could flow backward to the ink tank unit, leaking through the hollow needle in the ink tank. - If an ink supply valve remains open, as on occurrence of an ink supply valve open/close error, remove the valve motor unit and (see Disassembly/Reassembly >...

  • Page 121: Applying The Grease

    Chapter 4 F-4-51 4.4 Applying the Grease 4.4.1 Applying the Grease 0014-9023 Apply the grease at the location shown below. Smear the grease lightly and evenly with a flat brush. Don't apply the grease to locations other than those designated. Unwanted grease may cause poor print quality, take particular care that grease does not get onto the wiper, cap, or the linear scale.
  • Page 122 Chapter 4 F-4-53 4. Pinch roller release cam [1] three points x 10 parts F-4-54 5. Upper cover stay shaft hole [1]/ gear shaft [2]/ shaft end [3]/ gear tooth face [4] 4-26...

  • Page 123: Adjustment And Setup Items

    Chapter 4 F-4-55 4.5 Adjustment and Setup Items 4.5.1 Action to take after replacing the feed roller HP sensor, feed roller encoder, or feed roller 0012-6594 Action to take after replacing the feed roller HP sensor, feed roller encoder or feed roller Feed roller eccentricity is factory-adjusted (correction of variation in the paper feed amount per rotation).

  • Page 125: Chapter 5 Maintenance

    Chapter 5 MAINTENANCE...

  • Page 127: Periodic Maintenance .................................................................................................................................5

    Contents Contents 5.1 Periodic Replacement Parts ............................5-1 5.1.1 Periodic replacement parts ................................5-1 5.2 Consumable Parts................................5-1 5.2.1 Consumable parts..................................5-1 5.3 Periodic Maintenance..............................5-1 5.3.1 Regular Maintenance ................................... 5-1...

  • Page 129: Periodic Replacement Parts

    Chapter 5 5.1 Periodic Replacement Parts 5.1.1 Periodic replacement parts 0012-6595 T-5-1 Level Periodic Replacement part User None Service None Personnel 5.2 Consumable Parts 5.2.1 Consumable parts 0014-9679 T-5-2 Level Consumables Life Parts Counter sheets/A0 Name Part number Q'ty Parts Unit User See "Specifications >...

  • Page 131: Troubleshooting

    Chapter 6 TROUBLESHOOTING...

  • Page 133: Media Take-Up Paper Detection Sensor Error ................................................................................................ 6

    Contents Contents 6.1 Troubleshooting ................................6-1 6.1.1 Outline......................................6-1 6.1.1.1 Outline of Troubleshooting .....................................6-1 6.1.2 Troubleshooting When Warnings Occur ............................. 6-1 6.1.2.1 Ink Level: Check ......................................6-1 6.1.2.2 Check maint cartridge capacity..................................6-1 6.1.2.3 Ink tank is empty. Replace the ink tank................................6-1 6.1.2.4 No ink tank loaded.

  • Page 134: E194-4034 Sensor Calibration Error ..................................................................................................................................... 6

    Contents 6.1.3.31 03130031-2F16 Mist fan error..................................6-9 6.1.3.32 03130031-2F17 Suction fan error................................. 6-9 6.1.3.33 03030000-2E21 IEEE1394 Error.................................. 6-9 6.1.3.34 03130031-2F25 Carriage home position error............................6-10 6.1.3.35 03130031-2F26/03130031-2F27 Carriage motor error ..........................6-10 6.1.3.36 03130031-2F1F/03130031-2F20 Defective sensor in purge unit....................... 6-10 6.1.3.37 03130031-2F22/03130031-2F23/03130031-2F2D Purge motor driving error ..................

  • Page 135: Outline

    Chapter 6 6.1 Troubleshooting 6.1.1 Outline 6.1.1.1 Outline of Troubleshooting 0013-1940 1. Outline Troubles subject to troubleshooting are classified into those shown on the display (warning, error, and service call) and those not shown on the display. The code of warning and error is shown by combining alphanumeric characters of eight digits and four digits. The code of service call error is shown by the initial character of "E"...

  • Page 136: End Of Paper Feed. Cannot Feed Paper More

    Chapter 6 <Countermeasure> 1) Check the operation method Make sure to have the ink tank cover closed 2) Visual check If the ink tank cover is damaged or deformed, replace it. 3) Replace the ink tank unit. 4) Replace the main controller PCB. 6.1.2.6 End of paper feed.

  • Page 137: Parts Replacement Time Has Passed. Call For Service

    Chapter 6 6.1.2.11 Parts replacement time has passed. Call for service. 0014-9215 <Cause> The consumable parts need to be replaced. <Probable fault location> Consumable parts, main controller PCB <Countermeasure> 1) Consumable parts Check [SERVICE MODE] > [COUNTER] > [PARTS CNT.] If there is a COUNTER showing "W2"...

  • Page 138: 03031000-2E11 Carriage Cover Sensor Error

    Chapter 6 During printing, ink tank cover switch has detected the open state of the ink tank. <Probable fault location> Operation method, ink tank cover, ink tank cover switch, main controller PCB <Countermeasure> 1) Operation check Close the ink tank cover surely. 2) Replace the ink tank cover unit.

  • Page 139: 03010000-2E1F/03060000-2E14/03060A00-2E00/03061000-2E15/03063000-2E08/03860002-2E02/03860002-2E0A/ 03860002-2E0C Path Mismatch Error

    Chapter 6 6) Replace the main controller PCB. 6.1.3.9 03010000-2E1F/03060000-2E14/03060A00-2E00/03061000-2E15/03063000-2E08/03860002-2E02/03860002-2E0A/ 03860002-2E0C Path mismatch error 0012-6628 <Cause> The size of the media used to print the adjustment pattern was smaller than the specified one. The media size specified using the printer driver was different from the size of the actually loaded media. No roll media was loaded when data was received with roll media specified as a media type.

  • Page 140: When The Ink Tank Is Replaced.)

    Chapter 6 6.1.3.14 03861001-2405/03861001-2406 Borderless printing error 0013-7156 <Cause> The position where the media is loaded is not suitable for borderless printing. The received data is not suitable for borderless printing. <Probable fault location> Operation method, media, multi sensor, main controller PCB <Countermeasure>...

  • Page 141: Executed)

    Chapter 6 <Probable fault location> Ink tank, ink tank unit, or main controller PCB <Countermeasure> 1) Replace the ink tank. 2) Replace the ink tank unit. 3) Replace the main controller PCB. 6.1.3.20 03810204-2580/03810201-2581/03810202-2582/03810203-2583/03810212-2584/03810213-2585/03810206-2586/ 03810205-2588/03810215-2589/03810207-258A/03810209-258B/03810208-258C Ink low error (occures when cleaning B is executed) 0013-7175 <Cause>...

  • Page 142: 03800501-280D/03800502-280E Defective Printhead Nozzle

    Chapter 6 6.1.3.24 03800501-280D/03800502-280E Defective printhead nozzle 0013-7178 <Cause> Many non-discharging nozzles were detected on printhead R. Many non-discharging nozzles were detected on printhead L. <Probable fault location> Printhead, head management sensor, or main controller PCB <Countermeasure> 1) Clean the printhead. 2) Replace the printhead.

  • Page 143: 03130031-2618 Vh Voltage Abnormality Error

    Chapter 6 <Probable fault location> Multi sensor reference plate, multi sensor, head relay PCB, carriage relay PCB or main controller PCB <Countermeasure> 1) Replace the multi sensor reference plate. 2) Cable continuity check If continuity of the cable between the multi sensor and the head relay PCB is abnormal, replace the cable. 3) Replace the multi sensor.

  • Page 144: 03130031-2F25 Carriage Home Position Error

    Chapter 6 6.1.3.34 03130031-2F25 Carriage home position error 0013-6976 <Cause> The carriage home position could not be detected within the specified time. <Probable fault location> Sensor flag, carriage HP sensor, linear scale, linear encoder, carriage relay PCB, or main controller PCB <Countermeasure>...

  • Page 145: 03130031-2F2E Roll Media Feeding Error

    Chapter 6 <Countermeasure> 1) Visual check Remove foreign substances from the motor, gear, and sensor of the valve open/close mechanism if any. 2) Replace the ink supply drive unit. 3) Replace the main controller PCB. 6.1.3.40 03130031-2F2E Roll media feeding error 0014-2781 <Cause>...

  • Page 146: Troubleshooting When Service Call Errors Occur

    Chapter 6 Check for normal operation. If the operation is abnormal, replace it. 3) Replace the main controller PCB 6.1.4 Troubleshooting When Service Call Errors Occur 6.1.4.1 E141-4046 Recovery system's count error 0013-7243 <Cause> The machine detected that the rotation count of the purge unit reached the specified value. <Probable fault location>...

  • Page 147: Location Of Connectors And Pin Arrangement

    Chapter 6 The RTC of the main controller is not found. The battery capacity is low. <Probable fault location> Lithium battery or main controller <Countermeasure> 1) Start up the printer in the service mode, and then turn off the power. 2) Replace the lithium battery.
  • Page 148 Chapter 6 J1101 Pin Number Signal name IN/OUT Function IDSEL Inisharaization device select signal AD23 IN/OUT Address and data signal AD22 IN/OUT Address and data signal AD21 IN/OUT Address and data signal AD20 IN/OUT Address and data signal AD19 IN/OUT Address and data signal AD18 IN/OUT...
  • Page 149 Chapter 6 J1801 Pin Number Signal name IN/OUT Function RGV20(+5V) Power suppry(+5V) Power suppry(+32V) Power suppry(+32V) VMGND VMGND VM_ENB VM enable signal AFCONT Normal/Power saving switch signal T-6-4 J2402 Pin Number Signal name IN/OUT Function INKBENM2_AM Left valve motor drive signal AM INKBENM2_AP Left valve motor drive signal AP SNS3V...
  • Page 150 Chapter 6 J2502 Pin Number Signal name IN/OUT Function /INKBEN_CAM_R Right agtation cam sensor output signal T-6-7 J2601 Pin Number Signal name IN/OUT Function POWER_ON Power switch signal RGV20(+5V) Power supply(+5V) BUZZER Buzzer control signal Panel IC control signal +3.3V Power supply(+3.3V) Panel IC data signal /PRESET...
  • Page 151 Chapter 6 T-6-11 J3001 Pin Number Signal name IN/OUT Function RGV16(VM) Power supply(+32v) RGV18(VM_CR) Upper cover lock switch output signal T-6-12 J3002 Pin Number Signal name IN/OUT Function Thermister output signal Vout Humidity sensor output signal Power supply(+5v) T-6-13 J3003 Pin Number Signal name IN/OUT Function...
  • Page 152 Chapter 6 J3201 Pin Number Signal name IN/OUT Function OUT_INK_DETECT5 Ink detection sensor output signal 5 N.C. N.C. T-6-16 J3202 Pin Number Signal name IN/OUT Function TANK_CLK Ink tank clock signal OUT_TANK_DAT8 IN/OUT Ink tank data signal 8 TANK_+3.3V Power supply(+3.3V) OUT_TANK_DAT7 IN/OUT Ink tank data signal 7...
  • Page 153 Chapter 6 T-6-19 J3501 Pin Number Signal name IN/OUT Function VH_MONI3 VH controll signal 3 H0-D-DATA-7-OD_B Odd head(R) data signal 7(D) H0-E-HE-8_B Head(R) heat enable signal 8(E) H0-E-DATA-8-OD_B Odd head(R) data signal 8(E) H0-F-DATA-10-OD_B Odd head(R) data signal 10(F) H0-E-DATA-9-OD_B Odd head(R) data signal 9(E) H0-F-HE-10_B Head(R) heat enable signal 10(F)
  • Page 154 Chapter 6 J3502 Pin Number Signal name IN/OUT Function H0-D-HE-6_B Head(R) heat enable signal 6(D) H0-C-HE-5_B Head(R) heat enable signal 5(C) H0-C-DATA-5-OD_B Odd head(R) data signal 5(C) H0-DSOUT2 Head(R) temperature output signal 2 H0-DSOUT1 Head(R) temperature output signal 1 H0-DLD_LICC2 Head(R) analogue switch latch signal H0-DATA_LICC2 Head(R) analogue switch data signal...
  • Page 155 Chapter 6 J3601 Pin Number Signal name IN/OUT Function H1-F-DATA-11-EV_B Even head(R) data signal 11(F) H1-F-DATA-10-EV_B Even head(R) data signal 10(F) H1-E-HE-9_B Head(R) heat enable signal 9(E) H1-E-DATA-9-EV_B Even head(R) data signal 9(E) VH_DIS VH selection signal H1-DASLK_LICC2 Head(R) analogue switch clock signal H1-DLD_LICC2 Head(R) analogue switch latch signal H1-DATA_LICC2...

  • Page 156: Carriage Relay Pcb

    Chapter 6 J3602 Pin Number Signal name IN/OUT Function H1-B-DATA-3-EV_B Even head(L) data signal 3(B) H1-B-DATA-2-EV_B Even head(L) data signal 2(B) H1-A-DATA-1-EV_B Even head(L) data signal 1(A) H1-A-HE-1_B Head(L) heat enable signal 1(A) H1-A-DATA-0-EV_B Even head(L) data signal 0(A) H1-A-HE-0_B Head(L) heat enable signal 0(A) H1-A-DATA-0-OD_B Odd head(L) data signal 0(A)
  • Page 157 Chapter 6 J102 Pin Number Signal name IN/OUT Function /H1-C-HE-4_B Head(L) heat enable signal 4(C) H1-B-DATA-3-OD_B Odd head(L) data signal 1(B) H1-B-DATA-2-OD_B Odd head(L) data signal 2(B) PWLED4_ON multi sensor LED4 drive control MLT_SENS_2IN multi sensor signal 2 MLT_SENS_1IN multi sensor signal 1 /H3V_ON Power supply PWLED3_ON...
  • Page 158 Chapter 6 J103 Pin Number Signal name IN/OUT Function H1-B-DATA-2-EV_B Even head(L) data signal 2(B) H1-B-DATA-3-EV_B Even head(L) data signal 3(B) H1-C-DATA-4-EV_B Even head(L) data signal 4(C) /H1-B-HE-3_B Head(L) heat enable signal 3(B) H1-C-DATA-5-EV_B Even head(L) data signal 5(C) /H1_LT_B Head(L) latch signal H1_CLKP Head(L) clock signal P...
  • Page 159 Chapter 6 J104 Pin Number Signal name IN/OUT Function /H0-E-HE-9_B Head(R) heat enable signal 9(E) H0-F-DATA-10-EV_B Even head(R) data signal 10(F) H0-F-DATA-11-EV_B Even head(R) data signal 11(F) /H0-F-HE-11_B Head(R) heat enable signal 11(F) H0-F-DATA-11-OD_B Odd head(R) data signal 11(F) /H0-F-HE-10_B Head(R) heat enable signal 10(F) H0-E-DATA-9-OD_B Odd head(R) data signal 9(E)
  • Page 160 Chapter 6 J105 Pin Number Signal name IN/OUT Function /H0-C-HE-5_B Head(R) heat enable signal 5(C) /H0-D-HE-6_B Head(R) heat enable signal 6(D) H0-D-DATA-6-OD_B Odd head(R) data signal 6(D) H0-D-DATA-6-EV_B Even head(R) data signal 6(D) H0-D-DATA-7-EV_B Even head(R) data signal 7(D) /H0-D-HE-7_B Head(R) heat enable signal 7(D) H0-E-DATA-8-EV_B Even head(R) data signal 8(E)
  • Page 161 Chapter 6 J702 Pin Number Signal name IN/OUT Function /H1-B-HE-3 Head(L) heat enable signal 3(B) H1-C-DATA-4-EV Even head(L) data signal 4(C) H1-C-DATA-5-EV Even head(L) data signal 5(C) /H1-C-HE-5 Head(L) heat enable signal 5(C) H1-C-DATA-5-OD Odd head(L) data signal 5(C) H1-D-DATA-7-OD Odd head(L) data signal 7(D) H1-D-DATA-6-OD Odd head(L) data signal 6(D)
  • Page 162 Chapter 6 J703 Pin Number Signal name IN/OUT Function H1-B-HE-2 Head(L) heat enable signal 2(B) H1-A-DATA-1-OD Odd head(L) data signal 1(A) H1-A-DATA-0-OD Odd head(L) data signal 0(A) H1-A-HE-0 Head(L) heat enable signal 0(A) H1-A-DATA-0-EV Even head(L) data signal 0(A) H1-A-DATA-1-EV Even head(L) data signal 1(A) H1-A-HE-1 Head(L) heat enable signal 1(A)
  • Page 163 Chapter 6 T-6-34 J802 Pin Number Signal name IN/OUT Function H0-B-DATA-2-EV Even head(R) data signal 2(B) H0-B-DATA-3-EV Even head(R) data signal 3(B) H0-B-HE-3 Head(R) heat enable signal 3(B) H0-C-DATA-4-EV Even head(R) data signal 4(C) H0-C-DATA-5-EV Even head(R) data signal 5(C) H0-C-HE-5 Head(R) heat enable signal 5(C) H0-C-DATA-5-OD...

  • Page 164: Head Relay Pcb

    Chapter 6 J803 Pin Number Signal name IN/OUT Function H0-DASH LICC2 Head analogue switch A/D trigger signal H0-DLD_LICC2 Head(R) analogue switch latch signal H0-DATA_LICC2 Head(R) analogue switch data signal H0-DASLK_LICC2 Head(R) analogue switch clock signal H0-DSOUT1 Head(R) temperature output signal 1 H0-DSOUT2 Head(R) temperature output signal 2 H0-C-DATA-4-OD...
  • Page 165 Chapter 6 J101 Pin Number Signal name IN/OUT Function Power supply Power supply Power supply Power supply Power supply Power supply VH1_FB VH1 feed back voltage Power supply T-6-37 J102 Pin Number Siganal name IN/OUT Function H1-E-HE-8 Head(L) heat enable signal 8(E) H1-E-DATA-8-OD Odd head(L) data signal 8(E) H1-E-DATA-9-OD...
  • Page 166 Chapter 6 J102 Pin Number Siganal name IN/OUT Function T-6-38 J103 Pin Number Signal name IN/OUT Function H-DASH_LICC2 Head analogue switch A/D trigger signal H1-DASLK_LICC2 Head(L) analogue switch clock signal H1-DATA_LICC2 Head(L) analogue switch data signal H1-DLD_LICC2 Head(L) analogue switch latch signal H1-DSOUT2 Head(L) temperature output signal 2 H1-DSOUT1...
  • Page 167 Chapter 6 J201 Pin Number Signal name IN/OUT Function Power supply Power supply Power supply Power supply Power supply Power supply Power supply Power supply Power supply Power supply VH3_FB VH3 feed back voltage T-6-40 J202 Pin Number Signal name IN/OUT Function H0-E-HE-8...
  • Page 168 Chapter 6 J202 Pin Number Signal name IN/OUT Function H0-C-DATA-4-EV Even head(R) data signal 4(C) H0-B-HE-3 Head(R) heat enable signal 3(B) H0-B-DATA-3-EV Even head(R) data signal 3(B) H0-B-DATA-2-EV Even head(R) data signal 2(B) T-6-41 J203 Pin Number Signal name IN/OUT Function LIFT_CAM_IN Lift cam sensor output signal...
  • Page 169 Chapter 6 T-6-42 J501 Pin Number Signal name IN/OUT Function PWLED1 Multi sensor LED1 drive signal PWLED2 Multi sensor LED2 drive signal PWLED3 Multi sensor LED3 drive signal PWLED4 Multi sensor LED4 drive signal MLT_SNS_1IN Multi sensor signal 1 MLT_SNS_2IN Multi sensor signal 2 Power supply T-6-43...
  • Page 170 Chapter 6 J601 Pin Number Signal name IN/OUT Function H1-C-DATA-5-EV Even head(L) data signal 5(C) H1-B-DIA1 Head(L) DI sensor signal 1(B) H1-A-HE-0 Head(L) heat enable signal 0(A) H1-B-DATA-2-OD Odd head(R) data signal 2(B) H1-B-DATA-3-OD Odd head(R) data signal 3(B) H1-C-DATA-4-OD Odd head(R) data signal 4(C) H1-F-DATA-11-OD Odd head(R) data signal 11(F)

  • Page 171: Firmware Update Tool

    Chapter 6 J602 Pin Number Signal name IN/OUT Function H0-F-DIA2 Head(R) DI sensor signal 2(E) H0-E-HE-9 Head(R) heat enable signal 9(E) H0-D-DATA-7-EV Even head(R) data signal 7(D) H0-D-HE-6 Head(R) heat enable signal 6(D) H0-C-DATA-5-OD Odd head(R) data signal 5(C) H0-C-DATA-4-EV Even head(R) data signal 4(C) H0-A-DATA-1-EV Even head(R) data signal 1(A)

  • Page 172: List Of Tools

    Chapter 6 USB, IEEE1394, network 2. L Printer Service Tool Procedure 1) Start L Printer Service Tool. 2) Place the printer in the online mode. 3) Specify the firmware file(jdl) and then transfer it. 4) The data shown on the LCD on the operation panel changes and the firmware is updated automatically. 5) When firmware update is completed, the printer will start again.

  • Page 173: Service Mode

    Chapter 7 SERVICE MODE...

  • Page 175: Service Mode........................................................................................................................................................... 7

    Contents Contents 7.1 Service Mode .................................7-1 7.1.1 Service Mode ....................................7-1 7.1.2 Map of the Service mode ................................7-1 7.1.3 Details for Service mode................................7-6 7.2 Special Mode................................7-12 7.2.1 Special Modes for Servicing ..............................7-12...

  • Page 177: Service Mode

    Chapter 7 7.1 Service Mode 7.1.1 Service Mode 0013-9799 a. How to enter the Service mode Enter the Service mode following the procedure below. 1) Turn off the printer. 2) Turn on the printer while holding down the [Paper Source]key and [Information]key. 3) "S"...
  • Page 178 Chapter 7 DISPLAY ADJUST PRINT PATTERN NOZZLE 1 OPTICAL AXIS LF TUNING SENSOR CHECK (Not use) HEAD ADJ. AUTO HEAD ADJ ROUGH MANUAL HEAD ADJ DETAIL BASIC ADJ. SETTING SAVE SETTINGS RESET SETTINGS NOZZLE CHK POS. GAP CALIB. SENSR. CALIB. A3 (Not use) SENSR.
  • Page 179 Chapter 7 (REPLACE) COUNTER PRINTER LIFE TTL LIFE ROLL LIFE CUTSHEET LIFE A (LIFE B, C, D, E) LIFE F POWER ON W-INK CUTTER WIPE CARRIAGE PRINT DRIVE CR COUNT CR DIST. PRINT COUNT PURGE CLN-A-1 (CLN-A-2, 3, 6, 10, 11, 15, 16, 17) CLN-A-TTL CLN-M-1 (CLN-M-4, 5, 6)
  • Page 180 Chapter 7 (COUNTER) INK-USE1 INK-EXC INK-USE1 (BK) INK-EXC (BK) INK-USE1 (MBK) INK-EXC (MBK) INK-USE1 (C) INK-EXC (C) INK-USE1 (M) INK-EXC (M) INK-USE1 (Y) INK-EXC (Y) INK-USE1 (PC) INK-EXC (PC) INK-USE1 (PM) INK-EXC (PM) INK-USE1 (GY) INK-EXC (GY) INK-USE1 (PGY) INK-EXC (PGY) INK-USE1 (R) INK-EXC (R) INK-USE1 (G)
  • Page 181 Chapter 7 (COUNTER) HEAD DOT CNT. 1 MEDIASIZE1 ROLL P-SQ 44-60 P-SQ 36-44 P-SQ 24-36 P-SQ 17-24 P-SQ -17 P-CNT 44-60 P-CNT 36-44 P-CNT 24-36 P-CNT 17-24 P-CNT -17 MEDIASIZE2 ROLL D-SQ 44-60 HEAD DOT CNT. 2 D-SQ 36-44 D-SQ 24-36 D-SQ 17-24 D-SQ -17 D-CNT 44-60...

  • Page 182: Details For Service Mode

    Chapter 7 (COUNTER) SETTING DATE TIME INITIALIZE WARNING ERROR ADJUST W-INK CARRIAGE PURGE INK-USE CNT CUTTER-CHG CNT W-INK-CHG CNT HEAD-CHG CNT PARTS-CHG CNT PARTS A PARTS D PARTS H1 PARTS K1 PARTS M1 PARTS P1 PARTS V1 PARTS COUNTER PARTS A PARTS D PARTS H1 PARTS K1...
  • Page 183 Chapter 7 Display Description Unit Number of days passed since the C ink tank was installed Day(s) Number of days passed since the M ink tank was installed Day(s) Number of days passed since the Y ink tank was installed Day(s) Number of days passed since the PC ink tank was installed Day(s)
  • Page 184 Chapter 7 T-7-6 Display Description Unit LIFE TTL Cumulative number of printed media (equivalent of A4) sheets LIFE ROLL Cumulative number of printed roll media (equivalent of A4) sheets LIFE CUTSHEET Cumulative number of printed cut sheets (equivalent to A4) sheets LIFE A-F Cumulative number of printed media for environments A to F...
  • Page 185 Chapter 7 Display Description Unit UNIT H EXC. Unit H(purge unit) replacement count Times (Count of executing [INITIALIZE] > [PARTS COUNTER] > [PARTS H]) UNIT K EXC. Unit K(head management sensor) replacement count Times (Count of executing [INITIALIZE] > [PARTS COUNTER] > [PARTS K]) UNIT M EXC.
  • Page 186 Chapter 7 Display Description Unit CUT SHEET Cumulative print area of cut sheet (inch) Sq.f 12) MEDIASIZE1 ROLL: Counters related to roll media printing T-7-17 Display Description Unit P-SQ 44-60 Cumulative print area of paper equal to or larger than 44 inches but less than 60 inches (physical size) m2/Sq.f P-SQ 36-44 Cumulative print area of paper equal to or larger than 36 inches but less than 44 inches (physical size)
  • Page 187 Chapter 7 T-7-22 Display Description Unit XX: Ink color (x 1,000,000) dots Cumulative dot counts of each colors Total cumulative dot counts of each colors (x 1,000,000) dots 18) PARTS CNT. : Counter related to consumable parts T-7-23 Display Description Unit COUNTER x x: A to V...

  • Page 188: Special Mode

    Chapter 7 Display Description PARTS COUNTER PARTS xx xx: A to V1 (For details, refer to "Maintenance and Inspection" > "Consumable Parts") Initialize the counter amount of the consumable parts. (Clear [COUNTER] > [PARTS CNT.] > [COUNTER x]) * After replacing the consumable part, be sure to execute this menu. 7.2 Special Mode 7.2.1 Special Modes for Servicing 0013-9804...

  • Page 189: Chapter 8 Error Code

    Chapter 8 ERROR CODE...

  • Page 191: Warnings ................................................................................................................................................................. 8

    Contents Contents 8.1 Outline....................................8-1 8.1.1 Outline......................................8-1 8.2 Warning Table................................8-1 8.2.1 Warnings ...................................... 8-1 8.3 Error Table ..................................8-2 8.3.1 Errors......................................8-2 8.4 Sevice Call Table ................................8-5 8.4.1 Service call errors ..................................8-5...

  • Page 193: Outline

    Chapter 8 8.1 Outline 8.1.1 Outline 0014-9474 The printer indicates errors using the display and LEDs. If an error occurs during printing, the printer status is also displayed on the status monitor of the printer driver. The following three types of errors are displayed on the display: - Warning Status where the print operation can be continued without remedying the cause of the problem.

  • Page 194: Error Table

    Chapter 8 Code Display massage Status 01810309-140B Ink tank is empty. Replace the ink tank. B ink tank is empty 01810308-140C Ink tank is empty. Replace the ink tank. G ink tank is empty 01810104-1410 No ink tank loaded. Check ink tank. BK ink tank is not loaded (when printing) 01810101-1411 No ink tank loaded.
  • Page 195 Chapter 8 Code Status 03031000-2F38 Upper cover abnormaly open 03031000-2F39 Carriage cover abnormaly open 03031101-2E10 Ink tank cover error 03060000-2E14 Media size mismatch 03060000-2E16 Media type mismatch 03060000-2E20 Media type mismatch when printing adjusting patternes 03060100-2E02 No cut sheet loaded when cut sheet is required 03060A00-2E08 Media width mismatch 03060A00-2E00...
  • Page 196 Chapter 8 Code Status 03810202-2582 Remaining ink low (M) 03810203-2583 Remaining ink low (C) 03810212-2584 Remaining ink low (PM) 03810213-2585 Remaining ink low (PC) 03810206-2586 Remaining ink low (MBK) 03810205-2588 Remaining ink low (GY) 03810215-2589 Remaining ink low (PGY) 03810207-258A Remaining ink low (R) 03810209-258B Remaining ink low (B)

  • Page 197: Sevice Call Table

    Chapter 8 Code Status 03830315-2569 Ink tank EEPROM error (PGY) 03830307-256A Ink tank EEPROM error (R) 03830309-256B Ink tank EEPROM error (B) 03830308-256C Ink tank EEPROM error (G) 03830304-2570 Remaining ink low (BK) 03830301-2571 Remaining ink low (Y) 03830302-2572 Remaining ink low (M) 03830303-2573 Remaining ink low (C) 03830312-2574...
  • Page 199 Oct 3 2006...

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