Aastra 6771 User Manual
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Aastra 6771 User Manual

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Aastra 6771, 6773, 6775
(OpenPhone 71, 73, 75)
on the OpenCom 100 and Aastra 800
Communications Systems
User Guide

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Summary of Contents for Aastra 6771

  • Page 1 Aastra 6771, 6773, 6775 (OpenPhone 71, 73, 75) on the OpenCom 100 and Aastra 800 Communications Systems User Guide...
  • Page 2 Thank you for choosing this Aastra product. Our product meets the strictest requirements with regard to quality and design. This user guide will show you how to use your Aastra 6771, 6773 or 6775 (OpenPhone 71, 73 or 75) and answer most of the questions that may arise.

  • Page 3: Table Of Contents

    Contents Aastra 6771/6773/6775 (OpenPhone 71/73/75) System Phones..... . . 7 Using Your Telephone ..........8 1.1.1...
  • Page 4 1.3.9 Entering Text........... . 29 1.3.10 Automatic Exit .
  • Page 5 2.3.4 Using Destination Keys to Make Calls ......58 2.3.5 Using Routes to Make Calls ........59 2.3.6 Busy Display for Bundles and Routes on the System Telephone.
  • Page 6 VoIP Telephones ......... . .87 IP System Telephone Ports.
  • Page 7 Shortcut Menus ..........124 6.3.1 MenuCard “Info”...

  • Page 9: Aastra 6771/6773/6775 (Openphone 71/73/75) System Phones

    Aastra 6771/6773/6775 (OpenPhone 71/73/75) System Phones The Aastra 6771 (OpenPhone 71), Aastra 6773 (OpenPhone 73) and Aastra 6775 (OpenPhone 75) are corded system telephones that you can operate on your OpenCom 100 communications system. The MenuCard display makes your tele- phone easy to operate and gives you fast access to your system’s wide range of dif-...

  • Page 10: Using Your Telephone

    Aastra 6771/6773/6775 (OpenPhone 71/73/75) System Phones Using Your Telephone ■ Key Assignments starting on page 11 and Display and MenuCards starting on page 23: Here is an overview of the features of your telephone. ■ In a hurry?: A Brief Explanation of Important Functions starting on page 38: Read this chapter for quick telephoning access.

  • Page 11: Installation Site

    For more information on this and a list of headsets which meet these requirements please refer to our website at http://www.aastra.de or http://www.aastra.com. You can also contact a headset manufacturer of your own choice, of course. ■ Use a shielded CAT-5 Ethernet cable (STP cable, Shielded Twisted Pair cable) to connect an IP telephone to a Local Area Network (LAN).

  • Page 12: Cleaning

    There are four positions of inclination possible on the Aastra 6773 (OpenPhone 73) and on the Aastra 6775 (OpenPhone 75) (see A, B, C and D), depending upon the direction in which the pedestals have been attached. Inclination position Degree of inclination 30°...

  • Page 13: Wall Mounting

    Aastra 6771/6773/6775 (OpenPhone 71/73/75) System Phones Key Assignments 1.1.5 Wall Mounting To mount your telephone to the wall, remove the pedestals. Using a screwdriver, pry the retention pin (1) for the handset out of its receptacle, turn it upside down (2) and insert it again.
  • Page 14 Programmable keys OK key Aastra 6771 PQRS WXYZ – Dial keypad Plus/minus key Enquiry key C-key Headset key MenuCard key Disconnect key ABC key Muting Key Redial key Hands-free/open-listening key Info key Key assignment on the Aastra 6771 (OpenPhone 71)
  • Page 15 Programmable keys OK key Aastra 6773 PQRS WXYZ – Dial keypad Plus/minus key Enquiry key C-key Headset key MenuCard key Disconnect key ABC key Muting Key Redial key Hands-free/open-listening key Info key Key assignment on the Aastra 6773 (OpenPhone 73)

  • Page 16: Dial Keypad With Abc Assignment

    Redial key Hands-free/open-listening key Info key Key assignment on the Aastra 6775 (OpenPhone 75) 1.2.1 Dial Keypad with ABC Assignment This is for dialling call numbers or entering text. The key label does not show all the available letters and special characters. For more information, refer to...

  • Page 17: Trunk Key (Call Key 1)

    Aastra 6771/6773/6775 (OpenPhone 71/73/75) System Phones Key Assignments 1.2.2 Trunk Key (Call Key 1) The trunk key of the telephone (also: call key 1) is occupied by your internal call number (main number). The key is located to the left of the display, and is labelled with your internal call number (or optionally, with a text pro- grammed by the system administrator).

  • Page 18: Redial Key

    In the “Team Function” chapter in the “Mounting and Commissioning” guide (with an Aastra 800: “Installing and Commissioning”) you will find examples and explanations of various possible team configurations.

  • Page 19: Menucard Key

    Aastra 6771/6773/6775 (OpenPhone 71/73/75) System Phones Key Assignments ■ Long key press: Opens the list of the available display languages. Note: You need the appropriate authorisation to operate this key on your system telephone. Consult your system ad- ministrator if your authorisation has to be changed.

  • Page 20: Hands-Free/Open-Listening Key

    Aastra 6771/6773/6775 (OpenPhone 71/73/75) System Phones Key Assignments LED of the key indicates that the reachability of the telephone is restricted or that the telephone lock is activated (see also Telephone Lock on page 51). 1.2.9 Hands-Free/Open-Listening Key To make calls using the microphone and/or loudspeaker. The illuminated LED of the key indicates that hands-free telephoning is activated.

  • Page 21: Headset Key

    Aastra 6771/6773/6775 (OpenPhone 71/73/75) System Phones Key Assignments 1.2.12 Headset Key If a headset is connected and switched on (to switch on a headset, see page 113), calls can be accepted and calls can be ended by pressing this key. The LED of the key is illuminated when a call is made via the headset.

  • Page 22: Esc Key

    Aastra 6771/6773/6775 (OpenPhone 71/73/75) System Phones Key Assignments Tip: If you have already used the plus/minus key to open a menu to set the display contrast or the volume, your current setting will automatically be applied after three seconds, without your using the OK key to confirm.

  • Page 23: Labelling The Keys

    1.2.19 Labelling the Keys Label Strip The five keys above the display on the Aastra 6771 (OpenPhone 71) and on the Aastra 6773 (OpenPhone 73) can be assigned with destinations or functions (fea- tures) or programmed as call keys. The programming/assignment does not appear in the display.

  • Page 24: Modify Text

    Aastra 6771/6773/6775 (OpenPhone 71/73/75) System Phones Key Assignments Labelling a Key Press the key (long key press), then … Modify text Select Press the OK key. Text: In the following MenuCard under enter the text (see also the chapter Entering Text starting on page 29).

  • Page 25: Display And Menucards

    Info line displaying the user’s name and the time b The user’s internal call number The first (and on the Aastra 6775 (OpenPhone 75) also the second) line of the display shows additional current information. When the telephone is idle, you can see the user’s name as assigned to the device in the Configurator of the Web...
  • Page 26 Date Assign the user name in the Configurator, User Manager: User menu. Configure the display of the date in the info line of the Aastra 6771 (OpenPhone 71)/ Aastra 6773 (OpenPhone 73) system telephones in the Configurator, Telephony: Settings menu.

  • Page 27: Key Lines

    The display next to the keys is assigned to them on a line-by-line basis. Depending on the type of key, the following display texts are shown.On the On the Aastra 6771 (OpenPhone 71) the display always shows the active line. Note: The call and seizure states are identified by additional symbols on the call keys.

  • Page 28: Menucard Display

    All the features of your telephone and the system are controlled via display windows like the ones on your PC. These display windows look like index cards and are called MenuCards.On the Aastra 6771 (OpenPhone 71) the display shows the active line of the MenuCard.
  • Page 29 Aastra 6771/6773/6775 (OpenPhone 71/73/75) System Phones Display and MenuCards Invoking MenuCards via the Keypad Short Long MenuCard Page MenuCard key Depends on the device’s status Main menu Info key Info / current messages Active features ABC key Telephone book Language setting (display)

  • Page 30: Setting Windows And Their Characteristics, Toggling

    Aastra 6771/6773/6775 (OpenPhone 71/73/75) System Phones Display and MenuCards Selecting Items from MenuCard Lists Escape key, This closes the MenuCard without making any changes. long press 1.3.6 Setting Windows and their Characteristics, Toggling Peters 11:45 Call div. 1 - Immediately..

  • Page 31: Deleting Lists

    Aastra 6771/6773/6775 (OpenPhone 71/73/75) System Phones Display and MenuCards In an input line (e. g. for a call number) you can make entries/changes straight away. The cursor indicates the position at which the input or deletion is made. If numerical inputs are longer than the display field, the digits disappear off the display to the left.
  • Page 32 Aastra 6771/6773/6775 (OpenPhone 71/73/75) System Phones Display and MenuCards Characters 0¬(space)@$& *-+=~<>^% #(){}[]/\ ■ Inputs are always made to the immediate left of the cursor position. ■ The input position moves automatically if you pause briefly between your inputs or if you enter a new character.

  • Page 33: Automatic Exit

    Up to three key extensions can be connected to system telephones: either three key extensions of the model Aastra M671 (KeyExtension 73P) or three key exten- sions of the model Aastra M676 (KeyExtension 75D). A combination of these key extensions is, however, not possible.
  • Page 34 (OpenPhone 75 IP) on each key extension – Labelling of the keys over the display; each key is as- signed to a display line Level keys Fig. left: Key extension Aastra M671 (KeyExtension 73P); Fig. right: Key extension Aastra M676 (KeyExtension 75D)

  • Page 35: Operating The Key Extension Keys

    A key extension Aastra M671 (KeyExtension 73P) offers only one level. 1.4.3 Labelling a Key on the Key Extension Paper strips are used for labelling the key on the Aastra M671 (KeyExtension 73P) key extension. The keys are either labelled with the default text on the Aastra M676 (KeyExtension 75D) (e.
  • Page 36 Aastra 6771/6773/6775 (OpenPhone 71/73/75) System Phones Using a Headset headset is switched off, the headset key operating function on the system tele- phone is not operational. Note: If a cordless DHSG headset is used, the headset on the system telephone is operated with the Talk key on the headset.
  • Page 37 Aastra 6771/6773/6775 (OpenPhone 71/73/75) System Phones Using a Headset Situation: Operation: Result: and when necessary Hands-free/open-lis- press the hands- tening is switched on free/open-listening key. (LED of the key flashes). You are telephoning over Press the headset You continue the call over...
  • Page 38 Aastra 6771/6773/6775 (OpenPhone 71/73/75) System Phones Using a Headset Situation: Operation: Result: Open-listening is Press the hands- switched on, persons free/open-listening key. present can listen in on the call (LED of the flashes). End open-listening: Press the hands- free/open-listening key (LED of the key off ).
  • Page 39 For the System Administrator: You will find more information on connecting a headset and suitable devices in the “Mounting and Commissioning” guide (with an Aastra 800: “Installing and Commissioning”) in the chapter “Extensions and Accessories for System Tele- phones”.

  • Page 40: Telephoning

    2.1.1 Talking on the Phone: Via the Call Key or the Handset Peters 11:45 Display Aastra 6773 (OpenPhone 73): a Call key b Internal call number Your telephone has at least one call key via which you can call or may be called. On the display, this key is labelled with the internal call number under which internal callers can reach you.

  • Page 41: Telephoning

    Telephoning In a hurry?: A Brief Explanation of Important Functions You conduct the following telephone call in the hands-free mode. The loudspeaker is turned on, you speak via the microphone in the handset while the handset remains placed in the telephone cradle. If you have connected a headset to your telephone and acti- Phone settings vated it via the...

  • Page 42: Redialling

    Telephoning In a hurry?: A Brief Explanation of Important Functions Calling internal parties: Dial internal call number. Calling with Automatic Line Seizure (External without Dialling Code) Calling external parties: Dial external call number. Calling internal parties: H * * Press the star key twice. Dial internal call number.

  • Page 43: Receiving Calls

    The number of the person calling is shown (if the number is transmitted). If the telephone book of the OpenCom 100 / Aastra 800 has an entry for this call number, the name of the caller will be shown instead of their number.

  • Page 44: Who Called

    Telephoning In a hurry?: A Brief Explanation of Important Functions 2.1.5 Who Called? The calls you receive are saved in the call list. Depending on your system configu- ration, external calls, internal calls, calls on busy, door calls or all calls are saved on this list.

  • Page 45: Querying/Toggling, Transferring

    Telephoning In a hurry?: A Brief Explanation of Important Functions transferred (e. g. because the caller suppressed the number) not included in the call list in the menu Telephony: Settings (Call list: no entry if phone number missing setting) 2.1.6 Querying/Toggling, Transferring Querying and Toggling During one call you may make another call: e.
  • Page 46 You have no way of influencing how long the transferred call will last. The con- nection is established via the OpenCom 100 / Aastra 800 and occupies two call channels (ISDN user channels).

  • Page 47: Audio: Muting, Open-Listening, Adjusting Telephone Volume

    Telephoning In a hurry?: A Brief Explanation of Important Functions 2.1.7 Audio: Muting, Open-Listening, Adjusting Telephone Volume Muting While using the phone, you may switch off the microphone if you wish. The person you are speaking with will not be able to hear you: Press the muting key.

  • Page 48: General Functions

    The above example shows that the system’s external call numbers are first stored in the OpenCom 100 / Aastra 800. The telephones can be reached selectively by means of call distribution of the numbers to the internal numbers (call keys). As you see, telephone 1 and telephone 2 both ring when a call is made to the number 4701 1234.

  • Page 49: Calls In The Call Waiting Queue

    The system administrator can configure and activate a call waiting queue espe- cially for your telephone in the OpenCom 100 / Aastra 800 system. While you are making a call, new calls can be queued. These callers first hear an announcement (if the system administrator has preset an announcement) and then the ring tone.

  • Page 50: Block Dialling/Automatic Dialling

    On the Aastra 6775 (OpenPhone 75) incoming calls are signalled by means of a short tone; they are also indicated on the display. If there are calls in the queue, the level indicator appears at the beginning of the second line of the Aastra 6775 (OpenPhone 75) display.

  • Page 51: Muting

    Telephoning General Functions Dialling a Different User or a Different Terminal You can also use your system telephone for dialout with a headset. To do so, save a Connec- destination call number on your system telephone (via the MenuCard tions 2ƒDial 0ƒRemote dialling , the menu entry...

  • Page 52: Redialling

    Telephoning General Functions ■ the volume of the headphone during a call via a headset, ■ or the volume of the ringer tone when you receive a call. When the telephone is in its idle state again, it reverts to the default menu setting. 1 Volume Phone You can change the default setting using the...

  • Page 53: Hands-Free Mode, Open-Listening Mode

    Telephoning General Functions instance, you delete the redial list on one terminal, it will be deleted on all others as well. 2.2.9 Hands-free Mode, Open-listening Mode In hands-free mode, the handset stays on the hook. You hear the caller over the loudspeaker and speak through the microphone of the handset (although it is on the hook).

  • Page 54: Dtmf Postdial/Vf Signalling

    Telephoning General Functions When the telephone lock is activated, the LED of the info key is illuminated while the info key is without function then. To deactivate the telephone lock, press the MenuCard key and enter your user PIN thereafter. 2.2.12 DTMF Postdial/VF Signalling Depending on the system’s configuration, your telephone is automatically set to VF (voice frequency) signalling in the connection state.

  • Page 55: Least Cost Routing (Lcr)

    MenuCard “Selection” in the Idle State. This is only necessary if LCR has been configured for you in the OpenCom 100 / Aastra 800. Consult your system administrator about this. Note: Baby call and external call forwarding are not auto- matically switched via preferred connections.

  • Page 56: Menucards Before And During A Call

    This assumes that the network pro- vider transmits this information with the connection. If the caller's number is listed in the OpenCom 100 / Aastra 800 telephone book, this local entry is displayed in preference.

  • Page 57: Menucard "Selection" In The Idle State

    Telephoning General Functions 2.2.17 MenuCard “Selection” in the Idle State Briefly press the MenuCard key (this also works if you have already lifted Selection the handset), then select the following from the MenuCard … Unpark call : Consecutively unparks one or more connections which you have previously parked, for instance to make enquiries or forward calls (see MenuCard “Conversation”...

  • Page 58: Making External/Internal Calls

    Your system administrator configures this code digit for all subscribers on the OpenCom 100 / Aastra 800 system and will tell you what value is currently valid. If your telephone is set to automatic line seizure, all call keys on your telephone seize an external line, and you can dial external numbers straight away.

  • Page 59: Making An External Call

    Telephoning Making External/Internal Calls For the System Administrator: The code digit is defined in the Configurator, menu Telephony: Trunks: Route (Setting for the External trunk route). 2.3.2 Making an External Call With Automatic Line Seizure Lift the handset (your call key is seized). and/or Press the particular call key (hands-free mode).

  • Page 60: Making An Internal Call

    Telephoning Making External/Internal Calls 2.3.3 Making an Internal Call With Automatic Line Seizure Lift the handset (your call key is seized). and/or Press the particular call key (hands-free mode). and/or Press the headset key (headset operation requires that the headset is switched on, see page 113). Press the star key twice.

  • Page 61: Using Routes To Make Calls

    Your system administrator configures these routes in the OpenCom 100 / Aastra 800 and specifies how each route is seized. To man- ually seize a specific route for a call, you dial the routing code before dialling the (internal or external) call number.

  • Page 62: Ending Calls

    : You can use a booking number to record the call data of con- nections to external subscribers and save it in the OpenCom 100 / Aastra 800 for further analysis. Booking numbers are useful, for example, for calculating costs per client (fees and times) in an office.
  • Page 63 Telephoning Making External/Internal Calls For further details please refer to the section entitled Hints on Booking Numbers starting on page 62. Park call : Users can “park” one or more callers to make other calls or put down the handset and engage in other activities. (This is fundamentally different from the “Hold Connection”...

  • Page 64: Door Opener

    Telephoning Making External/Internal Calls You can also programme the function “Take” to a feature key (see also Pro- gramming Functions (Features) starting on page 128). Hold : Holding is a team function. When you place a call on hold, this call may be picked up by another member of your team (see also the section Holding and Transferring Calls with a Feature Key starting on page 93).

  • Page 65: Menucard "Busy

    Telephoning Making External/Internal Calls ■ Calls made with booking numbers can be analysed with the OpenCom 100 / Aastra 800’s OpenCount web application. 2.3.9 MenuCard “Busy” Busy Briefly press the MenuCard key, then select the following from the MenuCard …...

  • Page 66: Accepting Calls

    Press the appropriate call key (hands-free mode). Call for a Virtual Number (Tele Secretary) In the OpenCom 100 / Aastra 800, numbers can be configured to which no tele- phone and no subscriber are assigned (virtual numbers). The system administrator can forward a virtual number to another internal number, the number of your tele- phone for example.

  • Page 67: Automatic Call Connection

    Telephoning Accepting Calls Lift the handset. Press the call key to which the call is being signalled (hands- free mode). External Calls with Unknown Call Number When you receive an external call where the caller indicates a different number than the one actually being transmitted (CLIP no screening), your display will show a “?”...

  • Page 68: Menucard "Call Waiting

    Telephoning Accepting Calls On a Different Call Key You are speaking on the telephone, hear the call waiting tone and see the call on your display. Press the flashing call key. This puts your first call on hold and connects you to the new caller. Press the disconnect key to end the current call.

  • Page 69: Menucard "Call

    Telephoning Accepting Calls 2.4.5 MenuCard “Call” Call Briefly press the MenuCard key, then select the following from the MenuCard … Reject call : You reject the call. The caller hears a busy signal. Deflect call : You do not accept the call yourself, but deflect it to another sub- Dest.

  • Page 70: Enquiry, Toggling, Transfer And Conference

    Telephoning Enquiry, Toggling, Transfer and Conference Enquiry, Toggling, Transfer and Conference 2.5.1 Enquiry/Toggling by means of the R-Key or Another Call Key During a call, press the R-key (display in the info line) and: Dial the internal or external call number (for manually-seized trunk calls with the line seizure code digit, e.

  • Page 71: Transferring An External Call To An External Subscriber

    The period of time after which a recall is made can be changed on the OpenCom 100 / Aastra 800 by your system administrator. Ask your administrator what the current time is.

  • Page 72: Menucard "Subscr (Subscriber) On Hold

    Telephoning Enquiry, Toggling, Transfer and Conference 2.5.4 MenuCard “Subscr (Subscriber) on hold” You are making an internal or external enquiry call … Subscr Briefly press the MenuCard key, then select the following from the on hold MenuCard … Transfer : You connect the subscriber on hold to the subscriber with whom you are currently speaking.

  • Page 73: Menucard "Conference

    Telephoning Enquiry, Toggling, Transfer and Conference If you wish to speak to one of the conference subscribers separately again or remove one of them, Press this subscriber’s call key. You are now speaking with this subscriber, while the other subscriber is on hold. Now you can toggle again.

  • Page 74: Special Calls/Functions

    (requirement: the headset has to be turned on, see page 113). Your system administrator configures the baby call period from 0 to 20 seconds for all subscribers on the OpenCom 100 / Aastra 800. Ask your administrator what the current value is.

  • Page 75: Announcements (With And Without Intercom)

    Telephoning Special Calls/Functions 2.6.3 Announcements (with and without Intercom) Announcements can only be made to system terminals. For you to be able to use this function, the system administrator must set up the corresponding authori- sation for you. Announcements can be set up on single or multiple system ter- minals.
  • Page 76 Telephoning Special Calls/Functions Making an Announcement with Intercom Briefly press the MenuCard key and Intercom Select Device-ID: Under you enter the device-ID of the terminal. Your system administrator can provide you with the device Make your announcement. Responding to an Announcement If you receive an announcement yourself, you will hear a special information tone.

  • Page 77: Answering A Call-Back

    Telephoning Special Calls/Functions Rejecting an Announcement Announcement Reject In the MenuCard , select if you want to reject the announcement call. The subscriber making the announcement then hears the busy tone. You can also reject the announcement by pressing the dis- connect key or a feature key on which you have pro- Reject grammed the...
  • Page 78 Least Cost Routing (LCR) can be evaluated with call forwarding to external numbers, provided your system administrator has configured LCR and its appli- cation in the OpenCom 100 / Aastra 800 correspondingly. Ask your administrator for the configuration applicable to you.
  • Page 79 Telephoning Special Calls/Functions forwarding in the chain, or the call number of the first user in the chain. The number displayed is also saved to the caller list for missed calls. The system prevents call forwarding chains from forming a loop, e. g. when the call forwarding destination refers back to the call forwarding source.

  • Page 80: Doorbell, Door Opener

    Telephoning Special Calls/Functions 2.6.6 Doorbell, Door Opener A doorbell is signalled to your call key and appears in the display. If there is an entry in the phone book for the call number, the doorbell name appears. Opening the Door While the Handset is on Hook Lift the handset.

  • Page 81: Entrance Intercom Calls

    Telephoning Special Calls/Functions 2.6.7 Entrance Intercom Calls Calling the Entrance Intercom If your system is connected to an entrance intercom, you can use it as follows to speak with visitors: H * 1 0 1 In an enquiry call: G R * 1 0 1 If you are operating a “DoorLine”...

  • Page 82: Making Calls From The Telephone Book

    (e. g. to a mailbox). Your system administrator can configure the period in the OpenCom 100 / Aastra 800 from 30 to 300 seconds. Ask him what the current time value is. Making Calls from the Telephone Book 2.7.1 The Telephone Book Approximately 2,000 entries can be saved in your communications system’s tele-...

  • Page 83: Speed-Dialling

    Telephoning Making Calls from the Telephone Book If an entry has multiple call numbers, you may also directly Office select one of them. Press the OK key and select Mobile Private . Confirm your selection with the Dial Info OK key and (or pick up the handset).
  • Page 84 Telephoning Making Calls from the Telephone Book Add Phone Number as New Telephone Book Entry 1ƒNew Entry Select and press the OK key. Personal Central Company : You can add the entry to your personal telephone book. If your system administrator has given you (or the user group you are part of ) the relevant authorisation, you can also edit the central telephone book and your company’s telephone book.
  • Page 85 Telephoning Making Calls from the Telephone Book Add Phone Number to a Telephone Book Entry 2ƒAdd Select and press the OK key. Personal Central Company : You can add the entry to your personal telephone book. If your system administrator has authorised you (or the user group you are part of ) accordingly, you can also edit the central telephone book and your company’s telephone book.

  • Page 86: Hot Desking: Your Telephone Goes Wherever Your Desk Is

    Aastra 6775 (OpenPhone 75), you can load it for the same type of IP telephone, the Aastra 6775ip (OpenPhone 75 IP) and vice versa. The same applies to the Aastra 6773 (OpenPhone 73) and Aastra 6773ip (OpenPhone 73 IP) telephones.
  • Page 87 A feature key (labelled ) on the Aastra 6773 (OpenPhone 73) and on the Aastra 6775 (OpenPhone 75) en- ables you to easily log in to system telephones that are logged out. Press this feature key and the MenuCard for log- ging in will appear.
  • Page 88 Telephoning Hot Desking: Your Telephone Goes Wherever Your Desk Is Tip: Programming a feature key enables you to log yourself out at the press of a key (see the chapter Programming Functions (Features) starting on page 128). What Happens if Someone Calls Me and I am Not Logged in to a System Telephone? When you are logged out, system telephones offer functions comparable to the “Call protection”...

  • Page 89: Voip Telephones

    The following IP system telephones are suitable, e. g. Aastra 6773ip (OpenPhone 73 IP) and Aastra 6775ip (OpenPhone 75 IP). These telephones offer the same range of functions that the Aastra 6773 (OpenPhone 73) and Aastra 6775 (OpenPhone 75) standard system telephones offer and are operated in exactly the same way.

  • Page 90: Ip System Telephone Ports

    VoIP Telephones IP System Telephone Ports IP System Telephone Ports IP system telephones have additional ports not included with the standard system telephones. Above the display on the back of the device there are two RJ45 jacks for connecting the data line(s). These ports are labelled LAN and PC. Depending on how your workstation is equipped technically, there are two options for con- necting the IP system telephone.

  • Page 91: Notes For The System Administrator

    VoIP Telephones Notes for the System Administrator Notes for the System Administrator The “Mounting and Commissioning” (with an Aastra 800: “Installing and Commis- sioning”) guide contains detailed information on VoIP and how to commission and configure IP system telephones. Please note: For feeds to IP system telephones, Power-over-Ethernet func- tion in accordance with IEEE 802.3af - class 3 standard is re-...

  • Page 92: Team Functions

    For an overview of team functions and some examples of how they are used, please refer to the chapter entitled “Team Functions” in the Mounting and Com- missioning” (with an Aastra 800: “Installing and Commissioning”) guide. For information on the display texts, please refer to the chapter entitled Display and MenuCards starting on page 23;...

  • Page 93: Accepting Calls

    Team Functions Managing Calls in a Team If you have programmed several trunk keys on your system telephone, you can seize them separately. Using Team Keys To call another team member, simply press their team key. Using Busy Keys The busy key tells you the current status of a team member’s telephone, enabling you to react correspondingly.

  • Page 94: Enquiry, Toggling And Transferring

    Team Functions Managing Calls in a Team pressing the headset key (prerequisite: the headset is switched on, see page 113). With the trunk keys you can set your telephone to idle either by programming call protection, call forwarding or a substitute. You can also change the call signalling mode via the trunk keys (see the section entitled MenuCard “Prog.
  • Page 95 Team Functions Managing Calls in a Team The following is a brief description of all call keys (trunk key, team key, busy key and direct-call key). Enquiry Calls Press the call key of the team member with whom you want to consult.

  • Page 96: Programming The Call Keys

    Programming the Call Keys The call keys are configured in the Configurator on the OpenCom 100 / Aastra 800 Web console. For system telephones, you can configure the following: ■ the type of key (trunk key, team key, busy key or direct-call key), ■...
  • Page 97 Team Functions Programming the Call Keys MenuCard “Call Forwarding” . The call forwarding mode starting on page 107 configured for a trunk key only applies to that key, not the telephone. 3 Substitution : You can forward calls for this trunk key to another member of Substitute the team.

  • Page 98: Menucard "Prog. Team Key

    Team Functions Programming the Call Keys 8ƒCall wait. prot. : While you are making a call, other calls for the call number of this trunk key are not signalled by a call waiting tone. The caller hears the busy tone. Note: If the internal call number of this trunk key is config- ured on several telephones, call waiting protection is also ac- tivated on these telephones.

  • Page 99: Menucard "Prog. Busy Key

    . If you delete the text, only the key’s call number will be displayed. 4.2.4 Direct-call Key When a direct-call key is long pressed, no MenuCard is displayed. A direct-call key is configured exclusively via the Configurator of the OpenCom 100 / Aastra 800 Web console.

  • Page 100: Remote-Controlled Functions

    Remote-Controlled Dialling (Call Through) Remote-Controlled Functions The OpenCom 100 / Aastra 800 enables remote-controlled calls and remote-pro- grammable call forwardings. These features are set up by the administrator when configuring the system. The system PIN is required to carry out these features.

  • Page 101: Remote-Programmable Call Forwarding

    Enter the internal call number. Press the hash key. You can call the OpenCom 100 / Aastra 800 from an external telephone, from your home for example, and then dial an external call number. The cost of the call is then billed to the OpenCom 100 / Aastra 800 line.

  • Page 102: Remote-Programmable Voicebox Configuration And Query

    Enter your internal call number. Press the hash key. Using the call number reserved in the OpenCom 100 / Aastra 800 for remote control, you can configure or delete call forwarding “Immediate” for your own call number from a remote location. This remotely-programmed forwarding over- writes any other existing call forwarding.

  • Page 103: Setting Up An Internet Connection From Remote

    Remote-Controlled Functions Setting up an Internet Connection from Remote (ISP Trigger ■ Using your own call number (this number is included in the incoming call dis- tribution, and you have activated call forwarding for this telephone to the voicebox) … you dial the MSN or the direct-dialling in number under which you can be reached by external callers.

  • Page 104: Features And Menucards

    Features and MenuCards How to Set Features Features and MenuCards How to Set Features You can set the features of your telephone and system in several different ways: Using MenuCards Invoke the MenuCards using the appropriate key as described under Display and MenuCards starting on page 23 and define your settings.
  • Page 105 Features and MenuCards Main Menu Active features MenuCard , which you can call up by long pressing the info You can also use the Main menu to programme features on a key. Long press the MenuCard key, or if the telephone is idle, short press the Main menu MenuCard key and select the menu item .

  • Page 106: Menucard "Calls

    Features and MenuCards Main Menu 6.2.2 MenuCard “Calls” 1ƒCalls Select , then … Call lists select , followed by … 1 Missed calls ■ : Here you can see the call numbers of callers who have tried to reach you. This also applies to calls transferred or forwarded to you from other internal subscribers.
  • Page 107 Features and MenuCards Main Menu Call-back Select an entry (call number or name) and press the OK key. You can open the telephone book by pressing the ABC key while the handset is on the hook (see below for further expla- nation).

  • Page 108: Hunt Group

    3 Remote chargesƒ… : You can view the charges of other OpenCom 100 / Aastra 800 users by entering the other user’s internal number or by selecting a number from the telephone book. Note: This function requires that the system administrator has assigned “Costs”...

  • Page 109: Menucard "Call Forwarding

    Text starting on page 128), you can also enter a for a label for the key. The label is displayed in the OpenCom 100 / Aastra 800’s Configurator for informational pur- Immediately poses. Activate call forwarding with . Activated call forwarding (...
  • Page 110 If you assign “Divert MSN” to a feature key (see also Programming Functions (Fea- Text tures) starting on page 128), you can also enter a to label the key with. The label is displayed in the OpenCom 100 / Aastra 800’s Configurator for informa- tional purposes. Immediately After Activate the function using .
  • Page 111 Features and MenuCards Main Menu 4ƒDivert door : “Divert door” is available for door calls. Providing you have the relevant authorisation, you can forward door calls to your telephone to another (internal or external) telephone (a so-called “pharmacy line”). If several door bells are configured on your communications system, select first the door bell whose Dest.

  • Page 112: Menucard "Messages

    : Here you can see a list of incoming e-mails (sender). Select an entry. You will see the e-mail’s “Subject” text. The OpenCom 100 / Aastra 800 can be configured to notify you when you receive an e-mail. When you receive an e-mail, an additional window shows details on the sender for four seconds (on system telephone displays).

  • Page 113: Menucard "Phone Settings

    Features and MenuCards Main Menu When you receive an appointment call, your telephone will ring for one minute with a steadily increasing volume.The appointment number will also appear on the display. Press , to query the reason for the appointment. 4 Presence : You can inform other communications system users regarding your presence status, e.
  • Page 114 Note: When configuring the pick-up groups in your OpenCom 100 / Aastra 800’s Configurator, your system ad- ministrator can also specify that calls for members of your pick-up group be displayed on your system telephone as well.

  • Page 115: Menucard "Protection

    If your Aastra 6775 (OpenPhone 75) has had one or more key extensions added to it, the contrast levels of the display can be set separately for each key extension.
  • Page 116 Features and MenuCards Main Menu You can also configure call protection for a trunk key by long pressing the corre- 5ƒCall protect sponding trunk key and selecting the menu item. When call protection is activated, the caller hears either the ring tone or the busy tone (this is configured by the system administrator as part of the user groups con- figuration).

  • Page 117: Menucard "Connections

    Features and MenuCards Main Menu 7ƒAvailability : All active features that hinder your availability (call pro- tection, call forwarding, call waiting protection), are cleared. 8ƒCall wait. prot. : (call waiting protection) During a telephone conver- sation, no further calls are signalled by the call waiting tone. The new caller hears the busy tone.
  • Page 118 Features and MenuCards Main Menu 1ƒPick-up ■ : This accepts a call for another telephone in your pick-up group. If the person called is a member of a user group for which pick-up protection is active, you can not pick up calls to their number. 2ƒPick-up select…...
  • Page 119 OpenCom 100 / Aastra 800. Booking numbers can be useful for an office wanting to, for example, calculate the costs (fees accruing and time spent) of conversations with clients.
  • Page 120 Features and MenuCards Main Menu Remote calls and voicebox messages). To do so, save the dialling… feature to a function key (please refer to Pro- gramming Functions (Features) starting on page 128 also). When programming, enter the device ID of the other terminal but not the destination call number.
  • Page 121 : You can, with the requisite user group authorisation, con- figure your system telephone to display and edit connections to the Internet established via the OpenCom 100 / Aastra 800. To do this, first assign the connection function to a feature key. The key’s LED will light up and remain illu- minated for the duration of the Internet connection.

  • Page 122: Menucard "Phone Book

    You will find more information about company telephone books in the “Mounting and Commissioning” (with an Aastra 800: “Installing and Commissioning”) guide in the chapter entitled “Multi-Company Variant” and in OpenCom 100 / Aastra 800’s online help.
  • Page 123 Features and MenuCards Main Menu You can also assign speed dialling numbers to each call number in the central tele- Abbrev. no. phone book ( ). The system offers you the next free speed-dialling number. Creating a New Telephone Book Entry Phone book 1ƒNew Entry In the MenuCard...
  • Page 124 Features and MenuCards Main Menu For each call number of a telephone book entry, you can specify whether your call number should be automatically suppressed whenever you dial these number (from the tele- Suppress number phone book). Select and press the Suppress number OK key to confirm.

  • Page 125: Menucard "Applications

    1ƒTime control : Several time groups can be configured in the OpenCom 100 / Aastra 800. Incoming calls are then signalled on different telephones depending on the activated time group. Switching between these time groups can be done automatically according to a timetable drawn up by the system administrator, or it can be done manually.

  • Page 126: Shortcut Menus

    Features and MenuCards Shortcut Menus Automatic Select the item to activate automatic time control. The configured time groups then change automatically according to the timetable configured by the system administrator. This setting remains active until one of the available time groups is set manually. The system administrator can configure up to ten time groups.

  • Page 127: Menucard "Active Features

    Features and MenuCards Shortcut Menus 4ƒVoicebox Main menu Applications : See , menu group 5ƒAppointments Main menu Messages : See , menu group 6ƒReceived fax Main menu Mes- (OpenCom X320 only): See , menu group sages 7ƒCharges Main menu Phone settings : See , menu group 8ƒActiveƒfeatures...

  • Page 128: Menucard "Prog. Team Key

    Programmable Keys starting on page 15. You can also connect up to three extra key extensions to your system tel- ephone (exception: not to Aastra 6771 (OpenPhone 71)), which provides you with additional freely-programmable keys (see the chapter on Key Extensions starting on page 31).

  • Page 129: Programming Call Numbers (Destinations)

    Features and MenuCards Programming Keys 6.4.1 Programming Call Numbers (Destinations) You can dial call numbers assigned to keys by simply pressing the relevant key. Programming a Destination Long press the programmable key, then … Dest. select and press the OK key. Text: Enter a name, then press the OK key.

  • Page 130: Programming Functions (Features)

    Features and MenuCards Programming Keys Changing Destination Key To change or delete a destination key, long press the key, then … Text: Dest.: Overwrite the programmed name / call number. Confirm each entry by pressing the OK key. Save Select the menu item.
  • Page 131 Features and MenuCards Programming Keys single MSN is forwarded to a different number or not forwarded, the LED does not light up. If you now press the feature key, a menu opens in which you can activate or deactivate the function again. The destination numbers for the individual MSNs of the group are overwritten and will have to be reprogrammed if required.

  • Page 132: Stacking Or Linking Functions

    Features and MenuCards Programming Keys Changing a Programmed Feature Key Long press the programmed key, then … change the programmed function (e. g. the call number of a call forwarding) or select another function. Confirm by pressing the OK key. Save menu item is now selected.
  • Page 133 Features and MenuCards Programming Keys Programming Multiple Functions and/or Call Numbers on a Key Long press the programmable key, then … Stack Link features select and press the OK key. Text: Select to label the key. If you do not enter a text, the key will be labelled with the default text (either “Stack”...

  • Page 134: Status Key

    Features and MenuCards Programming Keys The illuminated LED of a key programmed as a link indicates that all functions of the link are active (switched on). You can use a key programmed as a Link as follows: ■ Short key press: The programmed functions are executed consecutively. When all functions have been executed correctly, you will hear a positive acknowledgement tone.

  • Page 135: Feature Key "Device Busy

    If the monitored device is in the calling state, this will not be indicated on the busy key. The feature key can only be configured and labelled in the Configurator of the communications system OpenCom 100 / Aastra 800 (in the Telephony: Devices: System phones menu).

  • Page 136: Appendix

    Declaration of Conformity The Aastra 6771 (OpenPhone 71), Aastra 6773 (OpenPhone 73), Aastra 6775 (OpenPhone 75) (with add-on key extensions) and the IP telephones Aastra 6773ip (OpenPhone 73 IP) and Aastra 6775ip (OpenPhone 75 IP) conform to the requirements set down in the EU directive 99/5/EC.
  • Page 137 Appendix Notes on Disposal The product is labelled with the symbol illustrated. If you wish to dispose of this product, this symbol obliges you to do so separately from unsorted domestic waste. Suitable facilities have been set up for the return of waste electrical and electronic equipment. Waste equipment can be handed in at these return centres free of charge.

  • Page 138: Tones And Ringer Signals

    Appendix Tones and Ringer Signals Tones and Ringer Signals Time axis in seconds Audio Signals Ring tone Internal busy tone Internal dialling tone External dialling tone/ continuous tone Positive acknowledgement tone Negative acknowledgement tone Special internal dialling tone Special external dialling tone Call waiting tone Special sensor tone Calls...

  • Page 139: Menucards In The Idle State

    Appendix MenuCards in the Idle State MenuCards in the Idle State Selection Calls Call lists Unpark call 1 Call lists 1 Missed calls Pick-up, Pick-up select... 2 Charges 2 Accepted calls Menu key Take 3 Remote charges 3 Voicebox mess. “short”...

  • Page 140: Index

    Index Index Call lists 104 Call number OpenVoice 100 ABC key 16 Restricting display of 56 AC adapter plug 9 Suppress 117 Announcement 55, 73, 116 Transmitting display of 56 Announcement protection 96, 114 Call numbers Applications 103 Blocked 51 Appointments 110 Unblocked 51 Accepting an appointment call 72...
  • Page 141 Index Connections Lists 96 PIN dialling 120 Switch authorisation 119 Receiving 111 Contrast 113 Feature keys 128 Linking 130 Stacking 130 Follow me 109 Destination Programming 127 Dial 116 For another terminal 117 Hands-free mode 51 Dialling a different user 49 Hands-free/open-listening key 18 Digits Headset 33, 87, 113...
  • Page 142 Index IP system telephones 87 MenuCard ISP Trigger call 101 Active features 125 Applications 123 Busy 63 Call 67 Call forwarding 107 Key assignments 11 Call waiting 66 Key extensions 31 Calls 104 Key lines 25 Central settings 123 Keypad dialling 52 Conference 71 Keypad protocol 52 Connections 115...
  • Page 143 Index OK key 20 Safety precautions 8 Open listening 51 Server menu 123 Speed-dialling 81 Stack (feature keys) 130 Status key 132 Substitution 95 Parking calls 61, 70, 119 Switch authorisation 119 Pharmacy line 79 Phone book 80, 117 Edit entry 122 New entry 121 Pick-up 55, 61, 116 Take 55, 61, 116...
  • Page 144 Index VF signalling 52 VIP call 63 Accepting 64, 66 Starting 56 Voice over IP 87 Voicebox 67, 123 Querying 67 Voicemail system 76 Volume 49, 111 Wall mounting 11...
  • Page 145 Index Notes...
  • Page 146 Index Notes...
  • Page 148 As of 15.06.2009 Subject to changes...

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