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6
Write down this passphrase and put it where you can find it – on the bottom of the X7N case, for instance, and in a ModemSettings
file.
7
Click Save/Apply.
8
Now you need to set up each of your wireless devices with the SSID and security key.
a.
First, make sure that the device's wireless capability is switched on. (Many notebooks have a button for wireless, for
instance.)
b.
Next go to the device's area for configuring a wireless network connection.
c.
Select the Site Survey, Scan or similarly named option to see a list of the wireless access points in your area. That
list should include the SSID Zoom unless you changed the name to something else.
d.
Select the X7N's network (for instance, Zoom) and enter the WPA2 key that you just wrote down in Step 6.
e.
Save your settings.
f.
Check that you can now browse the Internet.
Your security setup is now complete for this computer or other device. If you don't have other devices to set up, you're done!
Logging into the Configuration Manager
1
Open the Zoom Configuration Manager by entering the following in your Web browser's address bar: http://192.168.1.1
2
In the Enter Network Password dialog box, type the following User Name and Password in lower case, then click OK.
User Name:
Password:
(The User Name and Password entered here are not the same as the User Name and Password that your Internet service provider
may have given you.)
Setting Advanced Features
The options that are set by default when your X7N is installed are sufficient for most users. However, those who want or need to
change the X7N's settings can do so using the Advanced Setup page in the Zoom Configuration Manager. For detailed information
about using the Advanced features, please see the User Manual on the CD.
Troubleshooting Tips
For additional Troubleshooting Tips, please consult the User Manual on the CD.
My DSL Connection requires a User Name and Password but I don't know where to find this information.
If you are replacing a modem, use the same User Name and Password that you used for the modem you're replacing. If you don't
remember your User Name and Password you may be able to change or retrieve them using either a software tool from your provider
or online at your provider's support website. If your provider does not offer these options, then you may need to speak to the provider to
get your User Name and/or Password.
I am unable to connect to the Internet.
Try the simplest connection, connecting a computer to one of the X7N Ethernet ports. Verify that the PWR light on the modem is on and
that your cable connections are correct. Most computers have a power light next to the Ethernet jack (to indicate the Ethernet cable is
properly connected). Verify that this light is on and that the Ethernet light on the front of the X7N is on. If the Ethernet light is off on
either the X7N or on the computer, verify that the cable is properly pushed in. If the light still doesn't turn on you should try another
Ethernet cable. Next, try turning your computer off and then on. This ensures that your computer gets a correct IP address from the
X7N.
To check your phone cable, replace it with a tested working phone cable. If you have installed a splitter between the X7N and the
phone jack, remove this filter. If this solves the problem you may need to replace this splitter. When testing the X7N make sure that the
telephones in your house are not in use. If the problem only exists when a particular phone is in use, then you may need to install a
filter on that phone; or if there is an existing filter, you should replace it.
If none of these steps corrected your problem, please refer to the full length User Manual for a more extensive list of Troubleshooting
Tips; or contact your service provider or Zoom's support team as described below.
My computer/devices are not connecting wirelessly to the X7N.
Try the following:
Reorient the X7N antennas and/or the receiving antenna. Vertical antennas are usually best but you can try a horizontal orientation
for an X7N antenna.
Move the X7N to an area closer to your wireless devices.
Change the wireless channel. In the unlikely event that you experience performance issues with your wireless network, you may want
to set your network up on a channel that's different from the factory-set channel of 10. For instructions on changing the wireless
channel, please refer to the full length User Manual on the CD.
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