Maintenance And Service; Maintenance: Frequency And Tasks; Maintenance Tasks: Homeowner - Heat & Glo PRIMO48 Owners Manual Care And Operation

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Maintenance and Service

Any safety screen or guard removed for servicing must be
replaced prior to operating the fi replace.
When properly maintained, your fi replace will give you
many years of trouble-free service. Contact your dealer
to answer questions regarding proper operation, trou-
bleshooting and service for your appliance. Visit www.
heatnglo.com to locate a dealer. We recommend annual
service by a qualifi ed service technician.
A. Maintenance: Frequency and Tasks
The matrix below is an overview of maintenance tasks to
be performed on the appliance. Sections B and C give
details and instructions needed to assist the appropriate
person in performing the tasks.
Task Frequency
Decorative Surrounds,
Finishes
Remote Control
Venting
HEAT-ZONE-PRIMO
HEAT-OUT-PRIMO
Power Vent
Firebox Glass
Cleaning
Barrier Glass Cleaning
Gasket Seal and
Glass Inspection
Log Inspection
Firebox Inspection
Control Compartment
& Firebox Top
Burner Ignition &
Operation
16 Heat & Glo • PRIMO48, PRIMO48ST, PRIMO60, PRIMO60ST, PRIMO72, PRIMO72ST Owner's Manual • 2310-971 Rev. G • 9/15
To be completed
by
Annually
Seasonally
Seasonally
Homeowner
Seasonally
Seasonally
Seasonally
Seasonally
Seasonally
Annually
Qualifi ed Service
Annually
Technician
Annually
Annually
Annually
B. Maintenance Tasks: Homeowner
Installation and repair should be done by a qualifi ed service
technician only. The fi replace should be inspected before
use and at least annually by a professional service person.
The following tasks may be performed annually by the
homeowner. If you are uncomfortable performing any of
the listed tasks, please call your dealer for a service ap-
pointment.
More frequent cleaning may be required due to lint from
carpeting or other factors. Control compartment, burner
and circulating air passageway of the fi replace must be
kept clean.
CAUTION! Risk of Burns! The fi replace should be
turned off and cooled before servicing.
Decorative Surrounds, Finishes
Frequency: Annually
By: Homeowner
Tools needed: Protective gloves
• Inspect for scratches, dents or other damage. Call a
qualifi ed service technician for assistance if any damage
is found.
• Verify the 3/8 in. gap between barrier glass and transition
media tray is not blocked.
• Dust barrier glass and fi nishing material.
Remote Control
Frequency: Seasonally
By: Homeowner
Tools needed: Replacement batteries and remote con-
trol instructions.
• Locate and verify operation of remote. Refer to remote
control operation instructions for proper calibration and
setup procedure.
• Place batteries as needed in remote.
• Place remote control out of reach of children.
If not using your fi replace for an extended period of time
(summer months, vacations/trips, etc), to prevent unin-
tended operation:
• Remove batteries from remote controls.
• Turn reset switch to off.