Maintenance And Service; Maintenance: Frequency And Tasks; Maintenance Tasks - Homeowner - Heat & Glo 6X-AU Owner's Manual

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Maintenance and Service

Any safety screen or guard removed for servicing must be
replaced prior to operating the fireplace.
When properly maintained, your fireplace will give you
many years of trouble-free service. Contact your dealer
to answer questions regarding proper operation, trou-
bleshooting and service for your appliance. Visit www.
heatnglo.com to locate a dealer. We recommend annual
service by a qualified service technician.
A. Maintenance: Frequency and Tasks
Task Frequency
Glass Cleaning Seasonally
Decorative
Fronts/ Annually
Surrounds
Remote Control Seasonally
Venting Seasonally
Gasket Seal
and Glass Annually
Inspection
Log Inspection Annually
Firebox
Annually
Inspection
Control
Compartment & Annually
firebox Top
Burner Ignition
Annually
& Operation
Optional Fiber
Annually
& Refractory
LED Lights As needed
B. Maintenance Tasks - Homeowner
Installation and repair should be done by a qualified service
technician only. The appliance should be inspected before
use and at least annually by a professional service person.
The following tasks may be performed annually by the
homeowner. If you are uncomfortable performing any of
the listed tasks, please call your dealer for a service ap-
pointment.
More frequent cleaning may be required due to excessive
lint from carpeting, bedding material, et cetera. It is im-
perative that control compartments, burners and circulat-
ing air passageways of the appliance be kept clean. Any
safety screen, guard, or barrier removed for servicing the
appliance must be replaced prior to operating the appli-
ance.
CAUTION! Risk of Burns! The fireplace shall be turned
off and cooled before servicing.
To be completed by
Homeowner
Qualified Service
Technician
Heat & Glo • 6X-AU Owner's Manual • 2508-981 Rev. L • 8/22
Glass Cleaning
Frequency: Seasonally
By: Homeowner
Tools Needed: Protective gloves, glass cleaner, drop
cloth and a stable work surface.
CAUTION! Handle fixed glass assembly with care.
Glass is breakable.
• Avoid striking, scratching or slamming glass
• Avoid abrasive cleaners
• DO NOT clean glass while it is hot
• Prepare a work area large enough to accommodate fixed
glass assembly and door frame by placing a drop cloth
on a flat, stable surface.
Note: Fixed glass assembly and gasketing may have res-
idue that can stain carpeting or floor surfaces.
• Remove door or decorative front from fireplace and set
aside on work surface.
WARNING! Risk of Asphyxiation! Handle fixed glass
assembly with care. Inspect the gasket to ensure it is
undamaged and inspect the glass for cracks, chips or
scratches.
• DO NOT strike, slam or scratch glass.
• DO NOT operate fireplace with glass removed, cracked,
broken or scratched.
• Replace as a complete assembly.
Removing Fixed Glass Assembly
• Remove decorative front from fireplace and set aside on
work area.
• Pull the four glass assembly latches out of the groove
on the glass frame. Remove glass assembly from the
appliance. See Figure 4.1.
Replacing Fixed Glass Assembly
• Replace the glass assembly on the appliance. Pull out
and latch the four glass assembly latches into the groove
on the glass frame.
• Clean glass with a non-abrasive commercially available
cleaner.
- Light deposits: Use a soft cloth with soap and water
- Heavy deposits: Use commercial fireplace glass
cleaner (consult with your dealer)
• Carefully set fixed glass assembly in place on fireplace.
Hold glass in place with one hand and secure glass
latches with the other hand.
• Reinstall door or decorative front.
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