Canon imageRUNNER 1019 Series Basic Operation Manual page 196

1
Turn the main power switch OFF. Allow at least ten seconds before turning
the main power switch back ON.
2
If the machine still does not operate normally, follow the procedure below,
and contact your local authorized Canon dealer.
– Turn OFF the main power.
– Disconnect the power cord from the wall outlet.
NOTE
When contacting your local authorized Canon dealer, check the following:
– Model name
– Problem and status of the machine
– Error code on the LCD display
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