Serverguide Startup Problems - IBM eServer xSeries 440 Installation Manual

ServerGuide startup problems

Look for the symptom in the left column of the chart. Probable solutions to the problem
are in the right column.
Note: If your server model came with an operating system installed, such as
Setup
Setup and Installation
CD will not start.
ServeRAID program
cannot view all installed
drives - or - cannot
install NOS.
The Operating System
Installation program
continuously loops.
ServerGuide will not
start your NOS CD.
Cannot install NOS -
option is grayed out.
Microsoft Windows 2000 Datacenter Server, see the software documentation
provided with your server for configuration information.
• Ensure that the system is a supported server with a startable (bootable) CD-ROM drive.
• If the startup (boot) sequence settings have been altered, be sure the CD-ROM is first in
the boot sequence.
If you installed an optional ServeRAID adapter:
• Ensure that there are no duplicate SCSI IDs or IRQ assignments.
• Ensure that the hard disk drive is connected properly.
Free up more space on the hard disk drive.
Ensure that the NOS CD you have is supported by ServerGuide. See the Setup and
Installation CD label for a list of NOS versions supported.
Either there is no logical drive defined (ServeRAID systems) or the ServerGuide system
partition is not present. Run the ServerGuide setup and configuration program and ensure
that setup is complete
Suggested action
Chapter 5. Solving problems
51