Using The Diagnostic Diskette; Viewing The Test Log - IBM eServer xSeries 300 User Reference Manual

Using the diagnostic diskette

Complete the following steps to start the IBM Enhanced Diagnostics using the
diagnostics diskette:
1. Turn off your server and any peripheral devices.
2. Insert the IBM Enhanced Diagnostics diskette into the diskette drive.
3. Turn on the peripheral devices; then, turn on your server.
4. Follow the instructions on the screen.
When the tests have completed, you can view the test log by selecting Utility from the
top of the screen.
If the test indicate that the hardware is working properly but the problem persists
during normal server operations, a software error might be the cause. If you suspect a
software problem, refer to the information that comes with the software package.

Viewing the test log

The test log records data about system failures and other pertinent information. The
test log will not contain any information until after the diagnostic program has run.
Note: If you already are running the diagnostic programs, begin with step 4.
Do the following to view the test log:
1. Insert the IBM Enhanced Diagnostics CD or diskette.
2. Turn on the system and watch the screen.
3. If a power-on password is set, the system prompts you for it. Type the appropriate
4. Run the diagnostic programs, and when the Diagnostic Programs screen
5. Select View Test Log from the list that appears; then, follow the instructions on
If the system is on, shut down your operating system and restart the system.
password; then, press Enter.
appears, select Utility.
the screen. You can save the test log to a file on a diskette or to your hard disk
drive.
Note: The system maintains the test-log data while the system is powered on.
When you turn off the power to the server, the test log is cleared.
Chapter 6. Solving problems
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