IBM eServer xSeries 300 User Reference Manual page 80

POST message
1962 No valid startup devices were found. The system cannot find the startup drive or operating
system.
Action: Be sure that the drive you want to start from is in the startup sequence.
If the same error message appears, call for service.
2400 An error occurred during the testing of the video controller on the system board. This error can
be caused by a failing monitor, a failing system board, or a failing video adapter (if one is
installed).
Action: Verify that the monitor is connected correctly to the video connector. If the monitor is
2462 A video memory configuration error occurred.
Action: Make sure that the monitor cables are correctly and securely connected to the server.
If the problem remains, call for service.
5962 An IDE CD-ROM configuration error occurred.
Action: Check the signal and power cable connections to the CD-ROM drive.
If the problem remains, call for service.
8603 An error occurred during the mouse (pointing device) controller test. The addition or removal of
a mouse, or a failing system board can cause this error.
Note: This error also can occur if electrical power was lost for a very brief period and then
Action: Ensure that the keyboard and mouse (pointing device) are attached to the correct
If the POST error message does not reappear, the mouse is probably failing. See the
documentation that comes with the mouse for additional testing information. If the problem
remains, replace the mouse or pointing device.
If the POST error message reappears, run the diagnostic tests to isolate the problem. If the
diagnostic tests do not find a problem and the POST error message remains, call for service.
00012000 Processor machine check.
Action: 1.
Table 9. POST error messages.
66
xSeries 300: User's Reference
1. Select Start Options from the Configuration/Setup Utility program main menu. If
you are unable to set the startup sequence, call for service.
2. Check the list of startup devices in the Startup device data fields. Is the drive you
want to start from in the startup sequence?
Yes Exit from this screen; then, select Exit Setup to exit the
Configuration/Setup menu. Go to step 3..
No Follow the instructions on the screen to add the drive; then, save the
changes and exit the Configuration/Setup menu. Restart the server.
3. Is an operating system installed?
Yes Turn off the server. Go to step 4..
No Install the operating system in your server; then, follow your operating
system instructions to shut down and restart the server.
4. During server startup, watch for messages indicating a hardware problem.
connected correctly, call for service.
restored. In this case, turn off the server for at least 5 seconds; then, turn it back on.
connectors. If they are connected correctly, use the following procedure:
1. Turn off the server.
2. Disconnect the mouse from the server.
3. Turn on the server.
Update the system BIOS.
2. If the problem persists, replace the microprocessor.
Description