Troubleshooting - iDect eclipse 8035 Owner's Manual

12

TROUBLESHOOTING

You have followed all the steps listed in the owner's manual to

install and set up your telephone.
Connectors are securely inserted into their sockets.

Mains power for the base unit is switched on at the socket.

The handset's batteries are correctly and securely installed and are

sufficiently charged.
"I cannot make or answer calls"
If the handset's display is blank, it may have been switched off.

Press and hold
Check that the base unit's mains power adapter is plugged in and

power is switched on. The base unit needs mains power for normal
operation of the phone – not just for charging the handset batteries.
Make sure that you are using the telephone line cable supplied with

your phone. Other telephone line cables might not work.
Move the handset closer to the base unit.

Check the Battery Level symbol on the display. If it is low, put the

handset back on the base unit or charging cradle to recharge the
batteries.
Switch off the power at the mains socket, wait for a short while and

then switch it back on. This may solve the problem.
"I cannot make calls"
If the handset display shows KEYS LOCKED, press and hold

unlock it before you make a call.
Only one handset (or the base unit) can be connected to an external

line at a time. If the handset display shows
being used by either the answering machine or another handset.
on the ECLIPSE Handset to switch it back on.
63
, the base is already
to