iDect eclipse 8035 Owner's Manual

iDect eclipse 8035 Owner's Manual

Dect telephone system with answering machine
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Summary of Contents for iDect eclipse 8035

  • Page 2: Technical Details

    TECHNICAL DETAILS Standard Digital Enhanced Cordless Telecommunication (DECT) Frequency range 1.88 to 1.9 GHz (bandwidth = 20 MHz) Channel bandwidth 1.728 MHz Operating time Standby Time: 9 days; Talk Time: 13 hours Battery charge time: 15 hours Electrical power Base unit power adapter: Ten Pao: S003IS0600050 Input 100-240Vac 50-60Hz;...
  • Page 3: Table Of Contents

    Table of Contents IMPORTANT SAFETY INSTRUCTIONS ........5 INSTALLING YOUR PHONE ............1 Connecting the Base Station ........... 8 Installing and Charging the Rechargeable Batteries in the ECLIPSE Handset ..............8 Removing the back cover of the ECLIPSE Handset ....9 GETTING TO KNOW YOUR PHONE ........
  • Page 4 To Lock/Unlock the Keypad ........... 19 4.10 Make an Internal Call (Multi - handset models only) .... 20 4.11 Initiate an Intercom Call ............20 4.12 Answer an External Call during an Intercom Call ....21 4.13 Initiate an Intercom during a Call .......... 22 4.14 Transfer an External Call to another Handset ......
  • Page 5 CLOCK AND ALARM SETTINGS ..........35 Date and Time Settings............35 8.1.1 Change the Time Format ............36 8.1.2 Change the Date Format ............37 Alarm Settings ............... 38 8.2.1 Set the Alarm Tone ..............39 PERSONAL SETTINGS ............40 Set the Ring Volume ..............
  • Page 6 11.3.3 Change the Voice Language........... 54 11.4 Message Playback ..............55 11.5 Delete All Messages .............. 56 11.6 Announcement ..............56 11.6.1 Record a Personal Announcement ........57 11.6.2 Listen to an announcement ........... 58 11.6.3 Delete a Personal Announcement ......... 59 11.7 Remote Access ..............
  • Page 7: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS Please follow these safety instructions when using your telephone equipment to reduce risk of fire, electric shock and injury: Read and understand all the instructions. Follow all warnings and instructions marked on the product. Unplug this product from the wall socket before cleaning. Do not use liquid cleaners or aerosol cleaners.
  • Page 8 • 1 x Back Cover Unlock Tool • 1 x Owner's Manual Note: If you have purchased a ECLIPSE 8035+2, ECLIPSE 8035+1, you will also have the corresponding extra handset(s) and batteries, a charging cradle and a back cover for each extra handset.
  • Page 9 Handset & Base Connection Handsets are pre registered to the base provided in the box. To use your cordless handset and base unit together, ensure that they are within range. The signal between the handset and the base unit is in accordance with the normal standards for a DECT phone. Be aware that: >...
  • Page 10: Connecting The Base Station

    INSTALLING YOUR PHONE To the To the mains 2.1 Connecting the Base Station telephone line power socket socket Plug the main power cable and telephone line cord into the base station and charger unit. The plug of charger unit is bigger than base which jack will not be mixed up.
  • Page 11: Removing The Back Cover Of The Eclipse Handset

    indicate a fault. 2.3 Removing the back cover of the ECLIPSE Handset Insert the cover unlock tool provided into the groove as indicated in the illustration and twist it clockwise to release the back cover. If you have a broadband line If you connect your telephone to a line with a broadband connection, you will need to insert a micro-filter between the telephone and the...
  • Page 12: Getting To Know Your Phone

    GETTING TO KNOW YOUR PHONE 3.1 Overview of the ECLIPSE Handset and the Base Station ECLIPSE Base station (top) Handset ① ⑮ ⑯ ② Base station (bottom) ⑨ ③ ⑩ ④ ⑪ ⑤ ⑰ ⑫ ⑥ ⑬ ⑦ ⑭ ⑧...
  • Page 13 ① EARPIECE Displays menus, phone numbers, handset ② LCD DISPLAY name, date/time and status icons. In standby mode, press to enter the Main ③ Menu list. Press to select an item, or to save an entry or setting. In menu mode, press to scroll up. ④...
  • Page 14 During a call, press to end the call. ⑪ During programming, press to cancel and exit without making changes. In standby mode, press and hold to power the handset on/off. In standby mode, press and hold to turn the ⑫ handset ringer on/off.
  • Page 15: Display Icons And Symbols On The Eclipse Handset

    3.2 Display Icons and Symbols on the ECLIPSE Handset The home screen of the ECLIPSE Handset gives you information on the current status of the phone. Meaning Icon Displays when the battery is fully charged. Internal segments cycle while charging. Displays when the line is in use.
  • Page 16 Displays when the handset is registered and within range of the base station. Flashes when the handset is out of range and is searching for a base. Displays when the answering machine is on. Flashes slowly when there are new answering machine message(s) or when the answering machine memory is full.
  • Page 17: Menu Map And Menu Navigation On The Eclipse Handset

    3.3 Menu Map and Menu Navigation on the ECLIPSE Handset From the home screen of the ECLIPSE Handset, press to access ANS. SYSTEM, the first option in the Main Menu list. Press to go to other options in the menu list. Press to enter a sub-menu or function.
  • Page 18: Text And Number Entry

    3.4 Text and Number Entry The following table shows you where each letter and punctuation character can be found, by using repeated presses of the alphanumeric keypad. This will be helpful when storing a name in the phonebook or renaming your handset. For example, to enter the name Tom: Press once...
  • Page 19: Using Your Phone

    USING YOUR PHONE Make a Call 4.1.1 Pre-dialling On Your ECLIPSE Handset Enter the phone number (maximum 24 digits). Press to delete the last entered number. Press to dial the phone number. 4.1.2 Direct Dialling Press on your ECLIPSE Handset. Dial the number.
  • Page 20: Call From The Phonebook

    4.1.5 Call from the Phonebook On Your ECLIPSE Handset Press in standby mode. Press to select the desired entry in the phonebook and then press to dial out the selected phonebook number. 4.2 Answer and End a Call When the phone rings, press on your ECLIPSE Handset To end a conversation, press on your ECLIPSE Handset.
  • Page 21: Muting The Microphone

    4.6 Muting the Microphone When the microphone is muted, the handset displays MUTE ON, and your caller cannot hear you. During a call, press (ECLIPSE Handset) to turn on/off the microphone. 4.7 Paging The paging feature enables you to locate a missing handset if the handset is in range and contains charged batteries.
  • Page 22: Make An Internal Call (Multi - Handset Models Only)

    4.10 Make an Internal Call (Multi - handset models only) The system allows an intercom call between any two handsets registered to the same telephone base. It also allows you to transfer external calls from one handset to another, and set up a 3-way conference with two handsets and an external call.
  • Page 23: Answer An External Call During An Intercom Call

    4.12 Answer an External Call during an Intercom Call You will hear an alert tone when you receive an incoming external call during an intercom call, and you can choose from the following options: Press (ECLIPSE Handset) to cancel the intercom call and let the handsets receive normal incoming ringing.
  • Page 24: Initiate An Intercom During A Call

    4.13 Initiate an Intercom during a Call You can intercom with another system handset during a call, or invite another system handset to join in a conference call with you and the external caller. During the call, press (ECLIPSE Handset) to put the external call on hold.
  • Page 25: Transfer An External Call To Another Handset

    4.14 Transfer an External Call to another Handset During the call, press (ECLIPSE Handset) to put the external call on hold. • Intercom is established immediately if there are only 2 registered handsets. • If there are more than 2 registered handsets, the handset numbers which are available for intercom will be displayed.
  • Page 26: Direct Access Memory

    DIRECT ACCESS MEMORY In addition to the phonebook memory, there are 2 direct access memories (Keys 1 & 2) on all handsets. A long press on the keys in standby mode will automatically dial the stored phone number. 5.1 Add Direct Access Memory On Your ECLIPSE Handset From the home screen, press Press...
  • Page 27: Delete Direct Access Memory

    5.2 Delete Direct Access Memory On Your ECLIPSE Handset From the home screen, press Press to PHONEBOOK and then press select. Press to DIRECT MEM. and then press select. Press to KEY 1 or KEY 2 and then press select. •...
  • Page 28: Phonebook

    PHONEBOOK The ECLIPSE Handset can store up to 200 phonebook entries, Each phonebook entry can have a maximum of 24 digits for the phone number and 12 characters for the name. 6.1 Store a Contact in the Phonebook On Your ECLIPSE Handset From the home screen, press Press to PHONEBOOK and then press...
  • Page 29: Access The Phonebook

    6.2 Access the Phonebook On Your ECLIPSE Handset From the home screen, press to open the phonebook list. Alternatively, from the home screen, you can press , then to PHONEBOOK, then press to VIEW ENTRIES, then press to open the phonebook list. •...
  • Page 30: Modify A Phonebook Entry

    6.3 Modify a Phonebook Entry On Your ECLIPSE Handset From the home screen, press to open the phonebook list. Press to select the entry you want to modify. Press to open the phonebook menu options. Press to EDIT ENTRY and then press select.
  • Page 31: Delete All Entries From The Phonebook List

    6.5 Delete All Entries from the Phonebook List On Your ECLIPSE Handset From the home screen, press to open the phonebook list. Press to open the phonebook menu options. Press to DELETE ALL and then press select. • CONFIRM? is displayed. Press again to confirm.
  • Page 32: Caller Display (Network Dependent)

    CALLER DISPLAY (NETWORK DEPENDENT) If you have subscribed to the Calling Number Display (CND) service with your network service provider, the phone number of your caller will appear on the handset display when there is an incoming call and then stored in your Call Log.
  • Page 33: Access The Call Log

    7.1.1 Access the Call Log From the home screen, press on your ECLIPSE Handset. Press (ECLIPSE Handset). • The calls are displayed in chronological order with the most recent call at the top of the list. 7.1.2 Save a Call Log Entry into the Phonebook On Your ECLIPSE Handset From the home screen, press Press...
  • Page 34: Delete All Entries In The Call Log

    7.1.4 Delete All Entries in the Call Log On Your ECLIPSE Handset From the home screen, press Press Press to DELETE ALL and then press select. • CONFIRM? is displayed. Press again to confirm. • A confirmation tone is played. 7.2 Redial List The redial list stores the last 10 numbers dialled for the ECLIPSE Handset.
  • Page 35: Edit A Redial Number

    7.2.3 Edit a Redial Number On Your ECLIPSE Handset From the home screen, press Press to select an entry and then press Press to EDIT ENTRY and then press select. Edit the number and press to confirm. • A confirmation tone is played. Press to return to standby mode.
  • Page 36 Press again to confirm. • A confirmation tone played.
  • Page 37: Clock And Alarm Settings

    CLOCK AND ALARM SETTINGS 8.1 Date and Time Settings If you have subscribed to the Calling Number Display (CND) service, the time and date settings will be automatically updated by the network when you receive an incoming call, but you may still need to set the correct year.
  • Page 38: Change The Time Format

    8.1.1 Change the Time Format The time can be displayed either as 12-hour or 24-hour. The default setting is 24 HOURS. On Your ECLIPSE Handset From the home screen, press Press to CLOCK&ALARM and then press select. Press to SET FORMAT and then press select.
  • Page 39: Change The Date Format

    8.1.2 Change the Date Format The date can be displayed either as Month/Day or Day/Month. The default setting is DD/MM. On Your ECLIPSE Handset From the home screen, press Press to CLOCK&ALARM and then press select. Press to SET FORMAT and then press select.
  • Page 40: Alarm Settings

    8.2 Alarm Settings An alarm can be set on a handset, to sound at a set time only once or repeated each day. When an alarm is set, the alarm icon is shown on the handset display. When the alarm time is reached, the handset will flash -ALARM- on the display and sound an alarm for 1 minute, at the same volume setting as the handset ringer.
  • Page 41: Set The Alarm Tone

    8.2.1 Set the Alarm Tone You can select from 3 alarm melodies. On Your ECLIPSE Handset From the home screen, press Press to CLOCK&ALARM and then press select. Press to ALARM MELODY and then press select. Press to select the desired alarm tone (each tone will sound as it is selected) and then press to confirm.
  • Page 42: Personal Settings

    PERSONAL SETTINGS Your phone comes with a selection of settings that you can change to personalise your phone to the way you like it to work. 9.1 Set the Ring Volume You can set the handset ringer volume from Level 1 to Level 4 or turn the ringer off.
  • Page 43: Set The Ring Tone

    9.2 Set the Ring Tone You can select from 10 ringer melodies for both internal and external calls. On Your ECLIPSE Handset From the home screen, press Press to HANDSET OPTS and then press select. Press to RINGER&TONES and then press select.
  • Page 44 Press to return to standby mode.
  • Page 45: Rename The Handset

    9.4 Rename the Handset You can personalise your handset by changing the name shown on the handset in standby mode. On Your ECLIPSE Handset From the home screen, press Press to HANDSET OPTS and then press Press to select HANDSET NAME. •...
  • Page 46: Set Auto Hang-Up

    9.6 Set Auto Hang-up This function enables you to end a call automatically by simply placing the handset back on the base unit (ECLIPSE Handset) or charging cradle (ECLIPSE Handset). By default, the Auto Hang-up feature is ON, but it can be turned off.
  • Page 47: Settings

    SETTINGS 10.1 Handset Registration IMPORTANT: When you purchase your phone system, all handsets are already pre-registered to your base, so you do not need to register them. Handset registration is only necessary when you buy extra handsets or if a handset has become faulty. You can register up to four handsets to one base station, with each handset’s number (1 to 4) shown on its display.
  • Page 48: Deregister Your Handset

    10.3 Deregister your Handset You can deregister the handset you are using, or any other handset registered to the same base. The default Master PIN is 0000. Using Your ECLIPSE Handset From the home screen, press Press to SETTINGS and then press to select.
  • Page 49: Change The Master Pin

    10.4 Change the Master PIN The Master PIN is used for registration/deregistration of handsets and for accessing the answering machine remotely. The default Master PIN number is 0000. The maximum length of the Master PIN is 8 digits. Note: If you forget your PIN code, you can reset it to its default 0000 using a handset Reset.
  • Page 50: Change The Recall Time

    10.5 Change the Recall Time You may need to press (ECLIPSE Handset) to send a Flash signal (also called Recall or Timed Break Recall) if you are connected to a PBX or using certain network services. You should normally leave the Recall Time at its default setting, Short (100ms), as this is the standard recall required in the UK telephone network.
  • Page 51: Reset The Unit

    10.6 Reset the Unit You can reset your phone to its default settings with this feature. Note: Upon reset, all your personal settings, call log and redial list entries will be deleted and the phone will return to its default settings, including the Master PIN.
  • Page 52: Answering Machine

    ANSWERING MACHINE Your phone includes a telephone answering machine that records unanswered calls when it is on. The answering machine can store up to 59 messages within the maximum recording time of approximately 30 minutes and each message can be up to 3 minutes long. When the answering machine is on, calls are answered after the set RING DELAY.
  • Page 53: Answer Mode

    11.2 Answer Mode The phone comes with two pre-recorded announcements for the respective answer modes: ANSWER ONLY and RECORD MSGS on the ECLIPSE Handset. By default, the answer mode is RECORD MSGS on the ECLIPSE Handset, which allows a caller to leave a message on the answering machine after hearing the announcement.
  • Page 54: Answering Machine Settings

    11.3 Answering Machine Settings 11.3.1 Set the Ring Delay You can select the number of rings before the answering machine answers a call and starts playing the announcement. You can set the delay from 2 to 7 RINGS or TOLL SAVER on the ECLIPSE Handset.
  • Page 55: Activate/Deactivate Remote Access

    11.3.2 Activate/Deactivate Remote Access On Your ECLIPSE Handset From the home screen, press Press again to select ANS. SYSTEM. Press to ANS. SETTING and then press select. Press to REMOTE ACC. and then press select. Press to select ACTIVATE or DEACTIVATE and then press to confirm.
  • Page 56: Change The Voice Language

    11.3.3 Change the Voice Language You may be able to select a different language for the answering machine’s pre- recorded announcements. The default setting is ENGLISH. On Your ECLIPSE Handset From the home screen, press Press again to select ANS. SYSTEM. Press to ANS.
  • Page 57: Message Playback

    11.4 Message Playback When there are new messages on the answering machine, the tape icon flashes on the handset screen. On Your ECLIPSE Handset From the home screen, press Press again to select ANS. SYSTEM. Press again to select PLAY. •...
  • Page 58: Delete All Messages

    11.5 Delete All Messages Note: Only old messages can be deleted. New messages must be played before they can be deleted. On Your ECLIPSE Handset From the home screen, press Press again to select ANS. SYSTEM. Press to select DELETE ALL and then press Press again to confirm.
  • Page 59: Record A Personal Announcement

    11.6.1 Record a Personal Announcement You can choose to replace the default announcement with your own personal announcements. Note: The maximum length of an announcement is 2 minutes. On Your ECLIPSE Handset From the home screen, press Press again to select ANS. SYSTEM. Press to ANNOUNCEMENT and then press select.
  • Page 60: Listen To An Announcement

    11.6.2 Listen to an announcement On Your ECLIPSE Handset From the home screen, press Press again to select ANS. SYSTEM. Press to ANNOUNCEMENT and then press to select. Press to select ANSWER ONLY or RECORD MSGS, and then press to confirm. Press to select PLAY.
  • Page 61: Delete A Personal Announcement

    11.6.3 Delete a Personal Announcement If you want to return to using the default announcement, simply delete your personal announcement. On Your ECLIPSE Handset From the home screen, press Press again to select ANS. SYSTEM. Press to ANNOUNCEMENT and then press select.
  • Page 62: Access The Answering Machine Remotely

    11.7.1 Access the Answering Machine Remotely Dial your phone number from any touch-tone phone. When your answering machine answers your call and starts playing your announcement, press the # key immediately. • The announcement will stop playing. Enter your Remote Access Code (same as your Master PIN code) within 8 seconds using the numeric keypad on the touch-tone phone.
  • Page 63 ECLIPSE System Remote operation 1. Using a tone-dialling phone, dial your home number. # key immediately. 2. While your announcement is playing, press 3. Key in your Remote Access Code. (Default value is 0000.) For details on how to set a new code, see Change the Master on page 47 of the User Guide.
  • Page 64 Keys Repeat the previous message. Playback messages / Repeat current message. Skip to the next message. Delete the current message. Turn on the answering machine in RECORD MSGS mode (ECLIPSE handset). Stop message playback. Turn off the answering machine.
  • Page 65: Troubleshooting

    TROUBLESHOOTING You have followed all the steps listed in the owner's manual to  install and set up your telephone. Connectors are securely inserted into their sockets.  Mains power for the base unit is switched on at the socket. ...
  • Page 66 “When I press on the keys, nothing happens” Make sure that the batteries are fitted in your handset. If the  Battery Level symbol on the display shows ‘low’, put your handset back on the base unit or charging cradle to charge. “When I key in a number, it appears on the display, but I cannot make an external call”...
  • Page 67 “The Caller Display feature isn’t working” You need to subscribe to the Caller Line Identification service from  your network service provider. The caller may have withheld their number by dialling 1831. Or they  may be calling from a network that does not transmit the caller’s number (e.g.
  • Page 68 Registration “I am not able to register another handset” The maximum number of 4 handsets has been reached. You will  need to unregister a handset in order to register a new one. Answering Machine “The Answering machine does not record messages” Make sure that the answering machine is switched on.

This manual is also suitable for:

Eclipse 8035+1Eclipse 8035+2

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