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Troubleshooting
Message
Wrong-type Ink Cartridge Installed in
Print Drum 2 or Cannot Read Ink Info
Replace Ink Cartridge
or Contact Dealer/Riso Office
Wrong-type Master Installed
or Cannot Read Master Info
Replace Master Roll
or Contact dealer/Riso office
Wrong-Type Print Drum
Installed in Drum Position 1
Replace with Correct Type
Wrong-Type Print Drum
Installed in Drum Position 2
Replace with Correct Type
236
When a Message Displays
Possible Cause
Inappropriate Ink Cartridge is
installed.
The label on the Ink Cartridge
outlet surface has come off or
surface is with dirt.
Incorrect master is installed.
The
section on the master
core is missing, or it has worn
off, or it has been tilted.
Incorrect Print Drum is
installed.
RISO EUROPE LIMITED & European Subsidiaries
Action
Properly install a correct Ink Cartridge.
p.216
Important!:
• Use the Ink Cartridge specifically
designed and approved for use with this
machine. Failure to do so may cause
problems or damage to the machine.
The label on the Ink Cartridge outlet
surface contains information needed for
printing. If the machine cannot read the
information, it does not operate.
Set an Ink Cartridge that is specific to the
machine and that is with label attachment
and free from dirt.
Set a correct Master Roll.
p.213
Important!:
• Use a Master Roll specifically designed
and approved for use with this machine.
Failure to do so may cause problems or
damage to the machine.
The
section on the master core
contains information needed for making
masters.
If the machine cannot read the
information, it does not operate. Set a
dedicated Master Roll that has the
mark and is free from wear and tilt.
Install a correct Print Drum.
p.220
Important!:
• Use a Print Drum specifically designed
and approved for use with this machine.
Failure to do so may cause problems or
damage to the machine.
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Table of Contents
Troubleshooting
