KVH Industries TracPhone V3IP User Manual page 7

TracPhone V3-IP User's Guide
iv
Mobile Websites .....................................................................92
Disabling Wi-Fi Access on Mobile Devices.............................92
Email Best Practices...............................................................93
CommBox Features..........................................................................94
Accessing the CommBox Web Interface.................................94
IP-MobileCast Features....................................................................96
Accessing the IP-MobileCast Web Interface...........................96
8 Troubleshooting
Initial Steps for Any Problem ...........................................................99
Troubleshooting a Voice Problem ..................................................101
Troubleshooting a Data Problem....................................................103
Error and Warning Messages.........................................................105
Status Information .........................................................................109
Status Information on the Web Interface..............................109
Status Information on the ICM Front Panel LCD ...................115
LED Indicators................................................................................119
System Logs ..................................................................................121
Operational Log ....................................................................121
Event Log..............................................................................122
Equipment ID Numbers ..................................................................123
Software Versions..........................................................................124
OneCare Customer Support ...........................................................125
Contacting KVH Technical Support .......................................126