KVH Industries TracPhone V3IP User Manual page 104

TracPhone V3-IP User's Guide
Troubleshooting
106
No. Description
107 Warning: The ICM's internal temperature exceeds
acceptable limits. Try these steps:
• Listen for the cooling fan inside the ICM. If you don't
hear the fan, contact KVH.
• If you hear the cooling fan, turn off the system and allow
it to cool down. Then vacuum the ICM's vents (see
"Preventative Maintenance" on page
• If the problem persists, you might need to relocate the
unit to an area that provides better ventilation.
111 Warning: The ICM is unable to initialize its built-in wireless
access point (WAP). Contact KVH.
112 Warning: There is an internal fault in the ICM. Contact
KVH.
117 Error: There is an open circuit in the BUC power cable (ICM
jumper cable between C1 and C2) or the transmit (TX) RF
cable. Check the cables. If the cables are OK, the BUC might
be faulty – contact KVH.
118 Error: There is a short circuit in the BUC power cable (ICM
jumper cable between C1 and C2) or the transmit (TX) RF
cable. Check the cables. If the cables are OK, the BUC might
be faulty – contact KVH.
120 Warning: The internal temperature of the ICM's built-in
modem exceeds acceptable limits. Try these steps:
• Listen for the cooling fan inside the ICM. If you don't
hear the fan, contact KVH.
• If you hear the cooling fan, turn off the system and allow
it to cool down. Then vacuum the ICM's vents (see
"Preventative Maintenance" on page
• If the problem persists, you might need to relocate the
unit to an area that provides better ventilation.
121 Error: The ICM is not receiving satellite signal strength
(RSSI) data from its built-in modem. Try these steps:
• Turn the ICM off, then back on.
• Check the serial data jumper cable on the back of the ICM
connecting between A1 and A2.
122 Error: The ICM's built-in modem is not communicating.
Try these steps:
• Check the ICM jumper cables.
• Try turning the ICM off, then back on.
• If the error persists, contact KVH.
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