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Symptom
D a t e a n d t i m e s e a r c h
does not start.
C a n n o t c o n t r o l t h e
cameras via the recorder.
T h e m o t i o n d e t e c t i o n
function does not work.
A b l u e s c r e e n i s
d i s p l a y e d i n t h e s p l i t
screen display mode.
The buttons do not work.
C a n n o t s w i t c h t h e
cameras by the camera
number buttons.
Cannot configure menu
settings.
T h e w a r n i n g d i s p l a y
saying "Camera image
is lost or distorted" is
issued for the cameras
that are not in use for
recording.
Where to check
Are the current date and time set accurately?
Are the cameras to be controlled connected correctly?
Are the PTZ camera settings confi gured correctly?
Check that the alarm recording trigger for the camera controlled
by the motion detection is not set to [EXT].
Check that the FPS rate for the alarm recording of the camera
controlled by the motion detection is not set to [---].
Check that the value of [MD threshold] is not larger than that of
[Mask set] on the <Motion detection setting> screen.
Are the detection areas set correctly?
Check that [Alarm input] is not set to [Off].
The screen for the cameras not outputting image signals are
displayed in blue even when those cameras are selected for
recording.
Check that the POWER indicator is not blinking.
The recorder does not work while the POWER indicator is
blinking.
Check that the LOCK indicator is not illuminating.
Check that the LOCK indicator is not illuminating.
Check that no menu screen is being displayed.
You cannot switch cameras when a menu screen is being
displayed.
Check that Output B is not selected.
When Output B is selected, the mouse cursor is displayed but no
menus are displayed and you cannot confi gure the menu settings.
You can configure the menu settings only when Output A is
selected.
Are there unnecessary cameras set for normal, alarm, or
emergency recording?
Exclude unnecessary cameras from the recording setting.
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Troubleshooting
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Table of Contents
Troubleshooting
