Related Manuals for Grandstream Networks GVR3552
Summary of Contents for Grandstream Networks GVR3552
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Page 1: User Manual
Grandstream Networks, Inc. GVR3550/GVR3552 Network Video Recorder User Manual GVR3550/GVR3552 User Manual www.grandstream.com http://esupport.grandstream.com... -
Page 2: Table Of Contents
WELCOME......................... 10 PRODUCT FEATURES.........................10 SAFETY COMPLIANCE........................11 FCC CAUTION............................11 RF EXPOSURE INFORMATION (SAR).....................12 WARRANTY............................12 INSTALL GVR3550/GVR3552................14 GVR3550/GVR3552 EQUIPMENT PACKAGE................. 14 GVR3550 PRODUCT APPEARANCE....................15 GVR3552 PRODUCT APPEARANCE....................18 INSTALLING GVR3550 HDD....................... 19 INSTALLING GVR3552 HDD....................... 20 CONNECT GVR3550/GVR3552....................21 NETWORK CONNECTION......................23 EXTERNAL USB DEVICE......................23 INSTALLING eSATA........................24... - Page 3 FIRMWARE UPDATE.................... 109 MANUAL UPGRADE........................... 109 UPGRADE VIA TFTP FIRMWARE SERVER.................. 110 CONFIGURING TFTP SERVER....................110 UPGRADE FIRMWARE WITH TFTP SERVER..............111 UPGRADE VIA HTTP/HTTPS FIRMWARE SERVER............111 GVR3550/GVR3552 USER MANUAL Page 2 of 121 Firmware version: 1.0.0.72 Last Updated: 09/2015...
- Page 4 UPGRADE FIRMWARE WITH HTTP SERVER................112 FACTORY RESET....................113 RESET VIA LOCAL GUI........................113 RESET VIA WEB PAGE........................113 RESET VIA BUTTON.......................... 114 EXPERIENCING GVR3550/GVR3552..............115 APPENDIX........................116 FAQs..............................116 RECORDING TIME CALCULATION....................119 GVR3550/GVR3552 USER MANUAL Page 3 of 121 Firmware version: 1.0.0.72 Last Updated: 09/2015...
- Page 5 GVR3550/GV33552 User Guide Figure 1 GVR3550 Front Panel ..........................15 Figure 2 GVR3550 Back Panel ..........................16 Figure 3 GVR3552 Front Panel ..........................18 Figure 4 GVR3552 Back Panel ..........................18 Figure 5 GVR3550 HDD Installation Diagram ......................20 Figure 6 Connect GVR3550 Diagram ........................22 Figure 7 Connect GVR3552 Diagram ........................
- Page 6 Figure 71 System Settings Page—NTP Server ....................... 85 Figure 72 Backup Page—Record Backup ........................ 86 Figure 73 Backup Page—Quick Backup Page ......................87 Figure 74 Backup Page—Quick Backup Progress Bar ..................87 GVR3550/GVR3552 USER MANUAL Page 5 of 121 Firmware version: 1.0.0.72 Last Updated: 09/2015...
- Page 7 Figure 96 Configure Dialog ............................110 Figure 97 TFTP Server Directory Settings ......................111 Figure 98 Factory Reset on GUI Page ........................113 Figure 99 Factory Reset on Web Page ........................114 GVR3550/GVR3552 USER MANUAL Page 6 of 121 Firmware version: 1.0.0.72 Last Updated: 09/2015...
- Page 8 Table 3 Optional Equipment List ..........................15 Table 4 GVR3550 Front Panel Buttons Explanation ....................15 Table 5 GVR3552 Back Panel Buttons Explanation ....................17 Table 6 GVR3552 Power Indicator Explanation ...................... 18 Table 7 GVR3550/GVR3552 Software Specifications .................... 28 Table 8 GVR3550/GVR3552 Hardware Specifications ..................
- Page 9 Table 40 Device Status Parameters Explanation ....................98 Table 41 Remote Preview Operation Explanation ....................103 Table 42 Remote Preview Camera Specifications ....................104 Table 43 Debug Log Parameters Explanation ....................... 107 GVR3550/GVR3552 USER MANUAL Page 8 of 121 Firmware version: 1.0.0.72 Last Updated: 09/2015...
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Page 10: Change Log
CHANGE LOG Only major new features or major document of the GVR3550/GVR3552 updates are listed here. Minor updates for corrections or editing are not documented here. GVR3550 Firmware Version: 1.0.10.72 This is the initial version. GVR3552 Firmware Version: 1.0.10.72 ... -
Page 11: Welcome
WELCOME Thank you for purchasing Grandstream GVR3550/GVR3552 NVR (Network Video Recorder). GVR3550/GVR3552 is a next generation of high performance, high capacity network video recorder appliance. It offers small to medium-size businesses, cost-effective, all-in-one recording solution for IP cameras. GVR3550/GVR3552 integrates storage management, event indexing and searching, and local/remote playback into an easy to use appliance. -
Page 12: Safety Compliance
SAFETY COMPLIANCE These instructions are intended to assist users with the operation of the GVR3550/GVR3552, avoid dangerous situations or damage the device. ： May cause serious injury or death if any of Warning Caution: Equipment may be damaged if any of the the warnings below are neglected. -
Page 13: Rf Exposure Information (Sar)
Directive 1999/5/EC. WARRANTY If the GVR3550/GVR3552 was purchased from a reseller, please contact the company where the device was purchased for replacement, repair or refund. If the device was purchased directly from Grandstream, please contact our technical support team for a RMA (Return Materials Authorization) number before the product is returned. - Page 14 User Manual, could void your manufacturer warranty. Warning: Please do not use a different power adaptor with the GVR3550/GVR3552 as it may cause damage to the products and void the manufacturer warranty.
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Page 15: Install Gvr3550/Gvr3552
Remote Control (No Battery) Mount Brackets Mount Brackets Screws HDD Installation Screws Quick Installation Guide GPL license The GVR3552 package contains: Table 2 GVR3552 Package List Name Number Main Case 12V Power Adapter Ethernet Cable HDD Installation Screws Quick Installation Guide... -
Page 16: Gvr3550 Product Appearance
Audio In/Out Device: microphone, speaker, pickup. Alarm In/Out Device: smoke sensor, IR sensor, Alarm Device Optional magnetic sensor, siren, etc. Green Phoenix (Wire GVR3552 should prepare itself. To connect to Optional holder) external input/output alarm GVR3550 PRODUCT APPEARANCE Figure 1 GVR3550 Front Panel... -
Page 17: Figure 2 Gvr3550 Back Panel
Confirm. Switch to the default button. Enter menu. Select a check box or enable toggle ON/OFF button. Pause/Resume auto patrol when auto patrol preview. Figure 2 GVR3550 Back Panel GVR3550/GVR3552 User Manual Page 16 of 121... -
Page 18: Table 5 Gvr3552 Back Panel Buttons Explanation
Table 5 GVR3552 Back Panel Buttons Explanation Icon Buttons Explanation Power Input. Input 12V DC Reset Button. To reboot device or reset factory. Long press for more than 10 seconds: factory reset Press when power on: reset when the GVR is abnormal eSATA Interface. -
Page 19: Gvr3552 Product Appearance
GVR3552 PRODUCT APPEARANCE Figure 3 GVR3552 Front Panel Table 6 GVR3552 Power Indicator Explanation Buttons Explanation Power indicator. Network Indicator. Dark: Abnormal network connection or has no access to network Green: Normal network connection Flashing: Transmitting data... -
Page 20: Installing Gvr3550 Hdd
Repeat the previous steps to install other HDDs; Connect HDD data lines and power cables to the interfaces of the mainboard; Put the cover plate back and twist back the screws. GVR3550/GVR3552 User Manual Page 19 of 121... -
Page 21: Installing Gvr3552 Hdd
Figure 5 GVR3550 HDD Installation Diagram INSTALLING GVR3552 HDD Please install the GVR3552 HDD according to the following procedures: Open the device by pushing forward the front panel cover of HDD; Take out the HDD case; GVR3550/GVR3552 User Manual Page 20 of 121... -
Page 22: Connect Gvr3550/Gvr3552
CONNECT GVR3550/GVR3552 Please connect the GVR3550/GVR3552 according to the following procedures: 1. Install the GVR3550/GVR3552 HDDs by following the steps in chapter Installing GVR3550/GVR3552 HDD; 2. Plug in the network cables and connect the device to the display device;... -
Page 23: Figure 6 Connect Gvr3550 Diagram
4. Power up GVR3550/GVR3552 and the optional devices after connecting power cable; 5. The power indicator will be on if the GVR3550/GVR3552 is on, if all devices have been powered up successfully, the connection is done. Figure 6 Connect GVR3550 Diagram... -
Page 24: Network Connection
Users could log in the Web page with the administrator account after plugging in the network cable to GVR3550/GVR3552, go to Menu ->Status-> Network Status to view the network status like IP address and network sending/receiving rate. For details, please refer to the chapter Network Info. -
Page 25: Installing Esata
For details, please refer to the chapter HDD Management. CONNECT HDMI MONITOR Connect one end of the HDMI cable to the interface on the back panel of the GVR3550/GVR3552, and the other end to the corresponding interface of the HDMI monitor. Once powered up, users could see the preview screen of GVR3550/GVR3552 on HDMI monitor. -
Page 26: Figure 8 Connect Input/Output Device With Phoenix
Connect the first cable from alarm output device to ALARM OUT 1A, and the second cable to ALARM OUT 1B. Connect other ports in the same way, see the connection diagram below. GVR3550/GVR3552 User Manual Page 25 of 121... -
Page 27: External Intercom Device
2. Connect the audio-output device like speaker or stereo with RCA interface to the audio output interface on the back panel of GVR. (The steps above ensure the GVR3550/GVR3552 could input or output audio); 3. Connect the microphone to PC audio input interface, while the earphone or stereo is being connected to PC audio output interface to make PC input/output audio. - Page 28 Connect the audio input/output devices to the compatible cameras to input/output audio. NOTE Only supports RCA audio input/output devices. GVR3550/GVR3552 User Manual Page 27 of 121...
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Page 29: Product Overview
PRODUCT OVERVIEW GVR3550/GVR3552 SPECIFICATIONS Table 7 GVR3550/GVR3552 Software Specifications Specification GVR3550 GVR3552 Supports synchronous 24 cameras Supports synchronous 16 cameras 720p (with Video 720p (with 1280x720 resolution) record 1280x720 resolution) record or 8 cameras Recording or 12 cameras 1080p (with 1920x1080... -
Page 30: Table 8 Gvr3550/Gvr3552 Hardware Specifications
NTP (client and server), SSH, (client and server), SSH, PPPoE, LLDP, PPPoE, LLDP, ONVIF 2.2 ONVIF 2.2 Security HTTPS, 802.1x (pending), SSH Table 8 GVR3550/GVR3552 Hardware Specifications Name GVR3550 GVR3552 1 HDMI interface 1 HDMI interface 1 VGA interface... -
Page 31: Ir Remote Control
Playback Button Enter playback screen. Features the same function as the numeric buttons on Numeric Buttons the front panel (only numeric function) to switch … preview screen. MENU Button Enter menu. GVR3550/GVR3552 User Manual Page 30 of 121... - Page 32 Function Buttons 1-4 F1, F2, F3 and F4 Function buttons. Vol Button +- Adjust the cameras volume when preview. A-I Button +- Adjust aperture at PTZ control. A-F Button +- Adjust focus at PTZ control. GVR3550/GVR3552 User Manual Page 31 of 121...
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Page 33: Input Method
If the remote still can’t function normally beyond the above situations, please change a remote and try again, or contact the device provider. INPUT METHOD GVR3550/GVR3552 supports English and Chinese input methods; the input interface is as shown below. Figure 11 Soft Keyboard—English Input Method Figure 12 Soft Keyboard—Chinese Input Method... -
Page 34: Figure 13 Soft Keyboard-Symbols And Numbers
Switch between symbols and numbers Exit keypad Switch to Symbols & Numbers English input method. Tap again to switch to Chinese input method. Space Chinese input method. Tap again to switch to English input method. Enter Backspace GVR3550/GVR3552 User Manual Page 33 of 121... -
Page 35: Local Operations
After logging in the GVR local page, users could click on the menu button in the lower left corner of the page to login, or click right mouse and then select any item in a pop-up menu to bring up the GVR login page. GVR3550/GVR3552 User Manual Page 34 of 121... -
Page 36: Figure 15 Local Login Page
Figure 15 Local Login Page Figure 16 Live Preiew Page–Right Click Menu GVR3550/GVR3552 User Manual Page 35 of 121... -
Page 37: Local Preview
LOCAL PREVIEW GVR3550/GVR3552 would directly enter live preview screen once booted up, users could preview the live preview screen without login but unable to make any operations. Only after logged in users could make basic preview operations and other setups. -
Page 38: Basic Preview Operation
Figure 18 Basic Preview Operations Table 14 Basic Preview Operations Explanation Icon Name Explanation Close The camera is not recording now. Recording Auto The camera is in schedule record mode. Recording GVR3550/GVR3552 User Manual Page 37 of 121... -
Page 39: Image Config
18. Users could adjust brightness, contrast, saturation and hue by clicking the corresponding Plus/Minus icon or click on button to access the editing mode. Press the Reset button to restore defaults. GVR3550/GVR3552 User Manual Page 38 of 121... -
Page 40: Ptz Control
8 PTZ navigation buttons to control the corresponding eight and Reset Button PTZ directions. Press the reset button to restore to the original position. Iris+ Increasing Iris. Focus+ Increasing Focus. Zoom+ Increasing zoom. Only available in fullscreen mode. Iris- Reducing Iris. GVR3550/GVR3552 User Manual Page 39 of 121... - Page 41 Set PTZ to pattern will bring up contrail setting page and the operation panel. Exit Click to exit the PTZ control page. GVR3550/GVR3552 only supports PTZ control with ONVIF Protocol, the IP NOTE camera should be connected and the PTZ device should be configured properly.
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Page 42: Figure 21 Ptz Control Page-Preset
5. Double click one preset with mouse (or press the OK button on the front panel, or press the OK button on the remote control) to activate it; Users could click below the control panel to delete the preset. NOTE Grandstream protocol does not support preset setting.. GVR3550/GVR3552 User Manual Page 41 of 121... -
Page 43: Figure 22 Ptz Control Page-Patrol
, PTZ will rotate according to the path. Click again to stop patrol. PATTERN When set PTZ to pattern, users could edit and use pattern on the control panel. The factory default setting is 3 empty patterns. See figure 22. GVR3550/GVR3552 User Manual Page 42 of 121... -
Page 44: Right-Click
, the PTZ will rotate according to the pattern. Click again to stop. RIGHT-CLICK Click the right mouse to bring up the right-mouse menu. GVR3550/GVR3552 User Manual Page 43 of 121... -
Page 45: Figure 24 Right Click Mouse Menu
Start/Stop all day recording. Once enabled, all existing cameras will start recording. Start Patrol Enable/Disable patrol. Once enabled, the menu item turns to” Stop Patrol", Click to stop patrol then stay on the current screen. GVR3550/GVR3552 User Manual Page 44 of 121... -
Page 46: Shortcut Button
Figure 25 Preview Page Shortcut Button Menu LOCAL PLAYBACK Click right mouse and select Video Playback to enter the playback page, as shown in figure 25. Users could make operations like Search, Playback, Tagging, Start Clipping, etc. GVR3550/GVR3552 User Manual Page 45 of 121... -
Page 47: Search Record
There are color descriptions about the video status on the bottom. As figure 26 shows, the video with higher priority will be displayed on top with marked colors. Select "Search by Time" and click the check boxes with different colors to set whether to display the corresponding video. GVR3550/GVR3552 User Manual Page 46 of 121... -
Page 48: Figure 28 Video Playback-Search By Tag
The color in "Type" option represents video types as the same function on video playback page. Figure 28 Video Playback—Search by Tag Click "Tag Management" button to access the Tag Management page as shown in figure 28, users could edit or delete tag(s). GVR3550/GVR3552 User Manual Page 47 of 121... -
Page 49: Video Playback
When HDD is full, the corresponding tag will be deleted. VIDEO PLAYBACK GVR3550/GVR3552 support synchronous 4 cameras playback, users can specify the camera and playback date, or make operations like rewind, single frame rewind/ forward, capture, tagging, etc. The playback toolbar is shown in figure 29. - Page 50 End Clipping Click the button to bring up the video save path Setting page as Download Clippings shown in figure 33 below. Click on the "Save" button to download video after setting the path. GVR3550/GVR3552 User Manual Page 49 of 121...
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Page 51: Figure 31 Save Snapshot Failed Prompt
Figure 31 Save Snapshot Failed Prompt Figure 32 Tagging Management Page Figure 33 Locked Video Management Page GVR3550/GVR3552 User Manual Page 50 of 121... -
Page 52: Figure 34 Video Save Path Setting Page
Users could click to set time range: 3 hours, 6 hours or 12 hours. Click one time slot to replay the video. Click the time bar to playback video at one certain time. GVR3550/GVR3552 User Manual Page 51 of 121... -
Page 53: Main Menu
MAIN MENU Right click the mouse to enter GVR3550/GVR3552 main menu page, see figure 34. Figure 35 Main Menu Page The configuration items varied based on different user authority. Administrator users have access to Settings, Maintenance and Status page. SETTINGS CAMERA MANAGEMENT Camera management includes Search &... -
Page 54: Figure 36 Search Camera Page
Check the camera and click on "Add" button to add it to the camera list. If unable to search out the camera you need automatically, users could manual add the camera to the camera list. See figure 36. GVR3550/GVR3552 User Manual Page 53 of 121... -
Page 55: Figure 37 Manual Add Camera Page-Add Camera
Figure 37 Manual Add Camera Page—Add Camera Figure 38 Manual Add Camera Page—Add DVS Table 19 Camera Parameters Setting Explanation GVR3550/GVR3552 User Manual Page 54 of 121... -
Page 56: Table 20 Dvs Parameters Setting Explanation
When trying to connect to the remote IP camera, the username and password the GVR3550/GVR3552 use are both default, if not, the connection may fail. Please manual modify the remote IP camera username and password. Table 20 DVS Parameters Setting Explanation... -
Page 57: Figure 39 Record Mode Config Page
Stop record. When set to "Schedule", users should select schedule in the drop-down list. Tap on to add new schedule to add. or Go to Settings->Schedule->Schedule Config->New Schedule Figure 40 Record Mode Settings Page GVR3550/GVR3552 User Manual Page 56 of 121... -
Page 58: Figure 41 Camera Event Settings Page
PTZ Linkage Config Only available to camera with PTZ linkage function. For different camera and event type, users could set various alarms: Screen Prompt, Beep, HDMI Alarm, GVR3550/GVR3552 User Manual Page 57 of 121... -
Page 59: Figure 42 Encoding Config Page
1~600 seconds. Copy to Other Camera Copy the alarm parameters of one camera to other cameras. ENCODING CONFIG Encoding Config page is as shown in figure 41. Figure 42 Encoding Config Page GVR3550/GVR3552 User Manual Page 58 of 121... -
Page 60: Schedule
I - frame Interval The range is 1~100s. SCHEDULE SCHEDULE CONFIG Users could add new schedule and manage schedule record and alarm event of each camera. Users could add up to 16 schedules, see figure 42. GVR3550/GVR3552 User Manual Page 59 of 121... -
Page 61: Figure 43 Schedule Config Page
Figure 43 Schedule Config Page ADD SCHEDULE Follow the steps below to add schedule. Tap on "New Schedule” and input schedule name in figure 43. GVR3550/GVR3552 User Manual Page 60 of 121... -
Page 62: Figure 44 Add New Schedule Page
Figure 44 Add New Schedule Page Schedule on weekly basis: at least set one period and you could set up to 16 periods. Users could copy the periods of one week to other weeks. See Figure 44. GVR3550/GVR3552 User Manual Page 61 of 121... -
Page 63: Figure 45 Schedule Config-Add New Schedule-Copy To Other Period
If select "Enable All-day Record", record all day except the periods on holiday mode. Please configure holiday first if you want to use "Enable Holiday mode". Please refer to Holiday Config Chapter for more details. GVR3550/GVR3552 User Manual Page 62 of 121... -
Page 64: Figure 46 Schedule Details Page
Tap the icon again to hide the status bar. Figure 46 Schedule Details Page EDIT SCHEDULE Click to access the schedule editing page. DELETE SCHEDULE Supports batch delete. Tap on "delete" button to batch select and delete. GVR3550/GVR3552 User Manual Page 63 of 121... -
Page 65: Figure 47 Holiday Config Page
Users could add new holiday and manage holidays on this page. Users could add up to 16 holidays, see figure 46. Figure 47 Holiday Config Page ADD NEW HOLIDAY Click "New Holiday" to bring up the page as shown in figure 47. Users could input holiday name. GVR3550/GVR3552 User Manual Page 64 of 121... -
Page 66: Figure 48 Add New Holiday Page
Set holiday starting time and end time. Users could add up to 32 periods. See figure 48. Figure 49 Add New Holiday Editing Page Users could edit, modify, delete schedule in the holiday list. Click to view the holiday details. GVR3550/GVR3552 User Manual Page 65 of 121... -
Page 67: Alarm Config
ALARM CONFIG Please refer to the chapter Connect Alarm Device to connect the output and input devices. IO ALARM CONFIG Users could set different alarm type to each alarm input, see figure 50. GVR3550/GVR3552 User Manual Page 66 of 121... -
Page 68: Figure 51 Io Alarm Config Page
Users could set various alarm linkages according to different alarm such as Screen Prompt, Beeper, HDMI Alarm, Send Email, or Copy Alarm to Other Cameras. The Parameters settings are the same in chapter Camera Event Settings. GVR3550/GVR3552 User Manual Page 67 of 121... -
Page 69: Network Settings
Alarm when the IP address is conflict with the GVR address. NETWORK SETTINGS Network Settings includes Basic Settings, Advanced Settings and Security Settings. Users could easily connect to network and configure network security. GVR3550/GVR3552 User Manual Page 68 of 121... -
Page 70: Figure 53 Network Settings-Basic Settings Page
If the GVR MTU is greater than the one of the gateway, the lager one will be split for transmission. Please confirm the MTU value of your gateway before set. DNS Server 1 Manual enter the DNS server 1 address. GVR3550/GVR3552 User Manual Page 69 of 121... -
Page 71: Figure 54 Network Settings-Advanced Settings Page
GVR with dynamic IP. Select the proper DDNS type (the Beta version only supports ipkan) in the drop-down list and input the correct domain name, username and password to complete the DDNS settings. GVR3550/GVR3552 User Manual Page 70 of 121... -
Page 72: Figure 55 Specify Upnp External Port Page
The port sequence should correspond to the router list. ENABLE DHCP SERVER GVR3550/GVR3552 could allocate dynamic IP address to other devices within the same LAN. Follow the procedures below to set: 1. Check "Enable DHCP Server"; 2. Input the assignable IP address. -
Page 73: Figure 56 Security Settings Page
239.252.0.0 and 239.255.255.255. SECURITY SETTINGS GVR3550/GVR3552 security settings page is as shown in figure 55. Figure 56 Security Settings Page 802.1x MODE GVR3550/GVR3552 supports MD5 and EAP (PEAP). Authentication: Set whether to to enable/disable 802.1x mode. Configures 802.1x authentication identity and other parameters when connecting to PBX. -
Page 74: System Settings
System Settings includes Basic Settings, Date & Time, Display Settings, Local View Control, HDD Management, etc. BASIC SETTINGS Basic Settings page is shown in figure 56. Figure 57 System Settings Page—Basic Settings Page Table 28 GVR3550 Basic System Setting Parameters Explanation Parameter Explanation GVR3550/GVR3552 User Manual Page 73 of 121... - Page 75 When set Web connection mode to HTTP, the default port is 80, the default port is 443 for HTTPS. Restart the device to make changes take effect. RTSP Port The default is 554. DATE & TIME See figure 57. GVR3550/GVR3552 User Manual Page 74 of 121...
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Page 76: Figure 58 System Settings Page-Date & Time
Time Zone Manual set time zone. Manual set time Manual set time. DISPLAY SETTINGS Users could set output mode and adjust output value like brightness, contrast, saturation, sharpness of the connected display device. GVR3550/GVR3552 User Manual Page 75 of 121... -
Page 77: Figure 59 System Settings Page-Display Settings
Note: If the resolution the display supports is not compatible with the one the GVR supports, it may cause display output failure. Brightness The reference range is 0~100. Contrast The reference range is 0~100. Saturation The reference range is 0~100. Sharpness The reference range is 0~100. GVR3550/GVR3552 User Manual Page 76 of 121... -
Page 78: Figure 60 System Settings Page-Email Settings
1. Input SMTP server address; 2. Input display name, sender address, username and password; 3. Set receiver address. GVR3550/GVR3552 could set up to 3 receiver addresses. Users could send differ\ent alarms to different receivers; 4. Set send interval. All alarms in this interval will be sent together in one Email;... -
Page 79: Figure 61 System Settings Page-Local View Control
The name of connected camera ill be displayed on the left list, as shown in figure 60. Click on access the camera list page, check before the camera name to map the camera to certain screen as shown in figure 61. GVR3550/GVR3552 User Manual Page 78 of 121... -
Page 80: Figure 62 Local View Control-Apply Camera
HDD Management page is shown in figure 62. Users could view each HDD storage status or format HDD, erase data, configure attribution, etc. Figure 63 System Settings Page—HDD Management Table 32 System Settings Page—HDD Management Parameters Explanation Parameter Explanation Add New Volume Access the detail page to set volume. GVR3550/GVR3552 User Manual Page 79 of 121... -
Page 81: Figure 64 Hdd Management-Add New Volume
It is recommended to add no more than 16 cameras to guarantee video data NOTE: stability when using RAID1. It is recommended not to use RAID0 and RAID1 the same time. GVR3550/GVR3552 User Manual Page 80 of 121... -
Page 82: Figure 66 System Settings Page-User Management
Read-only. USER MANAGEMENT GVR3550 could add up to 30 users .Users can be operator or normal user. As shown in figure 65. Figure 66 System Settings Page—User Management GVR3550/GVR3552 User Manual Page 81 of 121... -
Page 83: Figure 67 User Management-Add User
INPUT USER INFO AND EDITING AUTHORITY The new user authority is default, users could modify the user information and authority by clicking on . See figure 67. Users could modify new password and user level. GVR3550/GVR3552 User Manual Page 82 of 121... -
Page 84: Figure 68 User Management-Edit User
The normal user only has camera privilege like playback and remote preview. Check to set. See figure 68. Figure 69 User Management—Edit Normal User Besides camera privilege, the operator user also has configure privilege. Check to set. See figure 69. GVR3550/GVR3552 User Manual Page 83 of 121... -
Page 85: Figure 70 User Management-Edit Operator User
Configure Privilege. Camera Management, Schedule, Alarm Config, Alarm Settings, Network Settings, System Settings, etc. NTP SERVER GVR3550/GVR3552 could provide other devices in LAN with NTP service. Check "Enable NTP Server". See figure 70. GVR3550/GVR3552 User Manual Page 84 of 121... -
Page 86: Maintenance
Figure 71 System Settings Page—NTP Server MAINTENANCE Maintenance includes Upgrade, Backup, Reset & Reboot, Import & Export and Troubleshooting. UPGRADE GVR3550/GVR3552 supports upgrade via TFTP / HTTP / HTTPS and Manual Upload. Table 34 Upgrade Parameters Explanation Parameter Explanation Upgrade Via Firmware upgrade via TFTP / HTTP / HTTPS or Manual Upload. -
Page 87: Backup
The upgrade will use force TFTP. BACKUP GVR3550/GVR3552 supports quick backup record and search backup record. Users could choose the camera and set the record time for quick backup, or search file for backup via record type, file type or record time. -
Page 88: Figure 73 Backup Page-Quick Backup Page
1. Select camera and set record type, file type, record time. 2. Click on the "Search Backup" button to enter the corresponding page as shown in figure 74. Users could also click on to playback record. GVR3550/GVR3552 User Manual Page 87 of 121... -
Page 89: Reset & Reboot
Click on the "Reboot" button to boot up. To reset factory settings, users could select "Clear All Data" or "Retain Network Data Only" then click on "Reset" button. Restore factory settings will not affect HDD storage. GVR3550/GVR3552 User Manual Page 88 of 121... -
Page 90: Import & Export
GVR3550/GVR3552 supports import/export configuration file. Users could import GVR3550/GVR3552 configuration file to external storage device for backup, or import the file to the GVR3550/GVR3552 thus to reduce manual settings procedures. Users could apply configuration backup function if need to configure the same parameters on multiple devices. -
Page 91: Figure 77 Import & Export Page
Figure 77 Import & Export Page Warning! Restart GVR3550/GVR3552 to make changes take effect after importing configuration file. The original file would be overwritten by the new one, please use this function with caution. Table 35 Import & Export Parameters Explanation... -
Page 92: Troubleshooting
Display external device, users could choose one if there are multiple choices. Refresh Display the new external device. Start/End Click to start capture. The capture file will be saved in the root directory of selected external device. Click "Stop" to end capture. GVR3550/GVR3552 User Manual Page 91 of 121... -
Page 93: Figure 79 S.m.a.r.t. Detection Page
HDD DETECTION GVR3550/GVR3552 provides S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology) detection and bad sector detection. Users could view HDD running status via HDD detection. S.M.A.R.T detection provides detection like HDD heads, temperature, material of disk surface and forecasting the underlying problems of HDD that may occur in time. -
Page 94: Figure 80 Hdd Bad Sector Detection Page
Stop bad sector detection. Error Info Display error details after detection. HDD Status Display Tag HDD status with various colors: Good, Damaged. SYSTEM LOG Users could view GVR3550/GVR3552 running status. See figure 80. GVR3550/GVR3552 User Manual Page 93 of 121... -
Page 95: Status
When the syslog type is alarm event, the playback button is blue. Click the button to playback the video. Details Click to view the log details. STATUS Status includes Recording Info, System Info, Network Info, Resource Usage, Alarm Info and HDD Info. GVR3550/GVR3552 User Manual Page 94 of 121... -
Page 96: Recording Info
RECORDING INFO User could view the connected camera status and the schedule record on GVR3550/GVR3552. See figure 81. Figure 82 Recording Info Page GVR3550/GVR3552 User Manual Page 95 of 121... -
Page 97: System Info
SYSTEM INFO Users could view GVR3550/GVR3552 part number and hardware version as shown in Figure 82. Figure 83 System Info Page NETWORK INFO Users could view address type, IP address, and LAN data Sending & Receiving status. As shown in figure... -
Page 98: Resource Usage
Figure 84 Network Info Page RESOURCE USAGE Users can view CPU usage and memory usage as shown in figure 84. GVR3550/GVR3552 User Manual Page 97 of 121... -
Page 99: Alarm Info
Table 40 Device Status Parameters Explanation Parameter Explanation CPU Usage Real-time display GVR3550 CPU usage status. Memory Usage Real-time display GVR3550 memory usage status. ALARM INFO Users can view alarm types of cameras. As shown in figure 85. GVR3550/GVR3552 User Manual Page 98 of 121... -
Page 100: Hdd Info
Figure 86 Alarm Info Page HDD INFO Users can view HDD No., attribution volume, serial No., total space and HDD status. As shown in figure 86. GVR3550/GVR3552 User Manual Page 99 of 121... -
Page 101: Logout
Figure 87 HDD Info Page LOGOUT GVR3550 would display preview screen after logout, please input username and password to login for authentication when entering the menu again. GVR3550/GVR3552 User Manual Page 100 of 121... -
Page 102: Web Management
WEB MANAGEMENT OVERVIEW GVR3550/GVR3552 supports accessing and managing GVR on Web page via the remote PC. The Web page provides operations like video playback & search, video settings, alarm settings, system settings, PTZ control, etc. Most operations are the same as on local GUI. -
Page 103: Web Page Introduction
Open browser again and login the Web page to check whether the live view window could display. If the prompt is the plug-in is not installed, please check whether the browser prohibits plug-in running, if prohibits, please manual set to allow the plug-in running and refresh the browser. GVR3550/GVR3552 User Manual Page 102 of 121... -
Page 104: Figure 90 Web Live View Page
Preview Window Split. Split screen to multiple windows like 1 window, 4 windows, 9 windows, 16 windows, 24 windows. Double click on one window when preview to view camera settings menu if has enough space. See table below. Table 41 Remote Preview Operation Explanation GVR3550/GVR3552 User Manual Page 103 of 121... -
Page 105: Table 42 Remote Preview Camera Specifications
Click right mouse to enter the stream settings page to set primary Stream stream or secondary stream. Recording Display the current camera recording status (being recorded or not). Status The video file is saved on PC. GVR3550/GVR3552 User Manual Page 104 of 121... -
Page 106: Playback
Please refer to the chapter Local Playback to view remote playback on Web page. It should be noted that the video which could be searched on the Web page is the one stored in GVR3550/GVR3552 HDD, snapshots and clips could only be saved on PC but not on local GUI. The playback on the Web page is as shown in figure 90. -
Page 107: Figure 92 Web Page-Basic Settings
Figure 92 Web Page—Basic Settings DEBUG LOG The Maintenance on the Web page is shown in figure 90. Please refer to chapter Maintenance to view other parameters settings. GVR3550/GVR3552 User Manual Page 106 of 121... -
Page 108: Figure 93 Web Page-Maintenance Menu
The product model/version (INFO level) NAT Info (INFO level) Registration state changes (INFO level) Negotiation coding (INFO level) Ethernet connection (INFO level) SLIC debris abnormal (WARNING and ERROR level) Abnormal memory (ERROR level) GVR3550/GVR3552 User Manual Page 107 of 121... -
Page 109: Gvr3550/Gvr3552 User Manual
STATUS-QR CODE Users could quick install GVR3550/GVR3552 client via scan QR code on Android devices like phones and tablets. Please login the Grandstream Website http://www.grandstream.com for more details. GVR3550/GVR3552 User Manual Page 108 of 121... -
Page 110: Firmware Update
Click on "Upgrade Now" button to upload firmware, the screen is shown below; Figure 95 Manual Upgrade Page GVR3550/GVR3552 will start upgrade automatically once uploaded the file, it will prompt users whether to reboot when complete upgrade. With no operations in 30 seconds the GVR3550/GVR3552 will reboot automatically. GVR3550/GVR3552 User Manual... -
Page 111: Upgrade Via Tftp Firmware Server
_freeTFTPserver NOTE: The default firmware file for GVR3550 should be named "gvr3550fw.bin" while the file for GVR3552 is "gvr3552fw.bin", other names may cause upgrade failure. CONFIGURING TFTP SERVER In this chapter, we take SolarWinds TFTP server as an example. -
Page 112: Upgrade Firmware With Tftp Server
In this chapter, we take using Apache HTTP Server2.2 server in windows XP to introduce the steps to configure HTTP server. Users could obtain the Apache HTTP server installation software via http://httpd.apache.org, please finish the default installation according to the wizard. GVR3550/GVR3552 User Manual Page 111 of 121... -
Page 113: Upgrade Firmware With Http Server
3. Set the firmware server path to the IP address of HTTP server ; 4. Click "Upgrade Now" and GVR will prompt users whether to reboot when complete upgrade. With no operations in 30 seconds the GVR will reboot automatically. GVR3550/GVR3552 User Manual Page 112 of 121... -
Page 114: Factory Reset
Users could reset factory settings via the following ways: Reset via local GUI, via Web page, via the reset button on the back panel of GVR3550/GVR3552. Factory reset will delete configuration info and syslog info, the HDD data and videos will not be deleted. -
Page 115: Reset Via Button
Figure 99 Factory Reset on Web Page RESET VIA BUTTON There is a Reset button on the back panel of GVR3550/GVR3552 as shown in figure 2 and figure 3, long press the button for more than 10 seconds to reboot and restore to factory reset. -
Page 116: Experiencing Gvr3550/Gvr3552
Thank you again for purchasing Grandstream Enterprise Application phone, it will be sure to bring convenience and color to both your business and personal life. GVR3550/GVR3552 User Manual Page 115 of 121... -
Page 117: Appendix
System upgrade errors Damaged HDD or HDD cables Front panel error Damaged mainboard 2. GVR3550/GVR3552 reboots automatically or crashes frequently in a few minutes after startup. Unstable input power or low voltage No enough power HDD power line connection error... -
Page 118: Gvr3550/Gvr3552 User Manual
The video you want to search has been overwritten. The video is not being played. 6. Blurred screen when search local video Restart GVR3550/GVR3552 will generally solve these issues: data reading error, small code stream, mosaics in fullscreen when playback. Damaged HDD cable... -
Page 119: Gvr3550/Gvr3552 User Manual
Wrong alarm settings Wrong cables connection One alarm is connected to two circuits the same time 15. Unable to control GVR3550/GVR3552 via remote control Remote control distance is too far or the control angle is too tilt Low batteries Damaged control/front panel 16. -
Page 120: Recording Time Calculation
256M video memory and higher. RECORDING TIME CALCULATION Please confirm the HDD has been installed when install GVR3550/GVR3552 the first time. HDD Capacity formula is: Total HDD Space (M) = the amount of cameras * required time (Hour) * the HDD space occupied per hour（M/H）... -
Page 121: Gvr3550/Gvr3552 User Manual
Toshiba DT01ACA050 500G Toshiba DT01ACA200 HGST HUA723020ALA640 GVR3550/GVR3552 User Manual Page 120 of 121...