Fixed Features; Hold; Transfer - AT&T Merlin 1030 User Manual

Fixed Features

Fixed features are the features assigned to the permanently
labeled buttons on your voice terminal.

HOLD

To put a call on hold:
Touch Hold.
When you put a call on hold, the green light next to the call's
line button flashes rapidly. If someone else puts a call on hold
from another voice terminal, the green light flashes slowly next
to the call's line button on your voice terminal.
To take a call off hold:
Lift your handset.
Touch the held call's button.
When you leave a call on hold for more than a minute, your voice
terminal rings to remind you the call is still on hold.

TRANSFER

To transfer an outside call from your voice terminal to another
person in your MERLIN system or to a Group Call Distribution
group (see "Group Call Distribution," page 30):
Touch Transfer.
Dial the intercom number for the person or dial the Group
Call Distribution code.
Hang up.
Hold
Pause
555-1234
Transfer
+
intercom
number
+
10