Guarantee Terms; Warnings; Exclusions - RED practika 28-33 Use And Installation Manual

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2. GUARANTEE TERMS

The Manufacturer guarantees the product, with the exception of parts subject to normal wear specified
below, for two years from the date of purchase, provided that proof of purchase is supplied in a document
specifying the name of the retailer and the date the sale was made and that the completed guarantee
certificate was sent within 8 days of said purchase. The product must also be installed and tested by a
specialised fitter and in accordance with the detailed instructions provided in the instruction manual that
accompanies the product.
The guarantee covers the replacement or free repair of parts recognised as being faulty at source due to
manufacturing defects.
2.1.

Warnings

 Installation, electrical connection, functional check and maintenance of this appliance must only be
performed by qualified or authorised personnel.
 This appliance must not be used by anyone (including children) with reduced physical, sensory or
mental skills and with little experience and knowledge, unless they are supervised or have been
instructed to use the appliance by the person in charge of its safety.
The guarantee applies, provided that:
1. The boiler is installed, in accordance with the applicable standards in force and the instructions
provided in the product use, maintenance and installation manual, by legally qualified staff (Italian
Ministerial Decree no.37 of 22
2. The customer holds the documentation certifying its suitability in all parts:
a. INSTALLATION REPORT – filled in by the fitter
b. TEST REPORT and GUARANTEE APPLICATION – filled in by an authorised serviceman
3. The guarantee is valid from the date on which the boiler is first started up (which must be indicated
in the boiler manual) or from the invoice date. This documentation must be presented to the
authorised service centre in the event of servicing.
2.2.

Exclusions

The guarantee does not cover any parts found to be faulty due to negligence or inappropriate use, incorrect
maintenance, or installation not performed in compliance with the manufacturer's instructions. The
manufacturer will not be held liable for any damage which may - either directly or indirectly - be caused to
persons, animals or property resulting from failure to observe all the instructions provided in this manual
and, specifically, concerning the warnings regarding installation, use and maintenance of the appliance.
The guarantee is not valid if:
1. The terms for implementing the guarantee were not observed.
2. Installation was not performed in observance of the applicable standards in force and the
instructions provided in the use, maintenance and installation manual.
The guarantee does not cover:
1. Damage caused by atmospheric, chemical or electrochemical agents, incorrect product use, natural
disasters, electrical shocks, fires, faults in the electrical system, modifications to or tampering with
the product and/ or other causes not ensuing from product manufacturing
2. Damage caused by normal corrosion
3. Damage relating to the combustion chamber
Guarantee
PRACTIKA 28-33
USE AND INSTALLATION MANUAL
nd
January 2008);
Technical dept. - All rights reserved - Reproduction prohibited
Chapter 2
page 6