Troubleshooting - D-Link DAP-1665 User Manual

Section 6 - Troubleshooting
This chapter provides solutions to problems that can occur during the installation and operation of the DAP-1665. Read the
following descriptions if you are having problems.
1. Why can't I access the web-based configuration utility?
When entering the name or IP address of the D-Link access point (192.168.0.50 for example), you are not connecting to a
website on the Internet or have to be connected to the Internet. The device has the utility built-in to a ROM chip in the device
itself. Your computer must be on the same IP subnet to connect to the web-based utility.
• Make sure you have an updated Java-enabled web browser. We recommend the following:
• Microsoft Internet Explorer® 8.0 or higher
• Mozilla Firefox® 20.0 or higher
• Google Chrome™ 20.0 or higher
• Apple Safari® 4.0 or higher
• Disable any Internet security software running on the computer. Software firewalls such as ZoneAlarm, BlackICE, Sygate,
Norton Personal Firewall, and Windows
with your firewall software for more information on disabling or configuring it.
• Configure your Internet settings on your web browser:
• Go to Start > Settings > Control Panel. Double-click the Internet Options Icon. From the Security tab, click
the button to restore the settings to their defaults.
• Click the Connection tab and set the dial-up option to Never Dial a Connection. Click the LAN Settings button.
Make sure nothing is checked. Click OK.
• Go to the Advanced tab and click the button to restore these settings to their defaults. Click OK three times.
• Close your web browser (if open) and open it.
D-Link DAP-1665 User Manual

Troubleshooting

XP firewall may block access to the configuration pages. Check the help files included
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