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IBM 84H5162 Installation Manual

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  • Page 2 IBM intends to announce such IBM products, programming, or services in your country. Requests for technical information about IBM products should be made to your IBM reseller or IBM marketing representative. © Copyright International Business Machines Corporation 1997. All rights reserved.
  • Page 3: Table Of Contents

    Connecting to the Internet Over Cellular ..........4-6 Dialing ......................4-6 Part 5 : Testing Your Modem...............5-1 Part 6 : Help and Service Information............6-1 Step 1: Troubleshooting ................6-1 Step 2: Preparing for the Call..............6-2 Step 3: Placing the Call to IBM ...............6-2 Part 7 : Product Warranty ................7-1...
  • Page 4 Part 8 : Notices ..................... 8-1 Electronic Emission Notices..............8-1 Telecommunication Notices ..............8-2 Notices ...................... 8-5 Trademarks....................8-5 Part 9 : System Programs License Agreement ..........9-1...
  • Page 5: Part 1 : Safety

    Part 1 : Safety This modem card is for use only in Listed Personal Computers that have installation instructions detailing user installation of card cage accessories. PCMCIA 33.6 Data/FAX/Voice Modem...
  • Page 6 Safety Information PCMCIA 33.6 Data/FAX/Voice Modem...
  • Page 7 Safety Information PCMCIA 33.6 Data/FAX/Voice Modem...
  • Page 8 PCMCIA 33.6 Data/FAX/Voice Modem...
  • Page 9 Safety Information To avoid a shock hazard, do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. To avoid shock hazard: • The power cord must be connected to a properly wired and earthed receptacle.
  • Page 10 DANGER When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire, electrical shock, and injury to persons, including the following: • Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
  • Page 11: Part 2 : Quick Installation

    Part 2 : Quick Installation Thank you for purchasing an IBM PCMCIA 33.6 Kbps Data/FAX/Voice modem with XJACK** Connector. This card is fully PCMCIA** 2.1 compatible and ready to plug into your computer slot. Note: Do NOT connect your modem to a digital PBX (switchboard) system, because you may damage the modem.
  • Page 12: Installing Modem In Windows 3.X And Nt 4.0

    Installing Modem in Windows 3.x and NT 4.0 1. For NT , Check the Devices applet in the Control Panel to make sure PCMCIA support is enabled. The startup type should be “boot” and the status should say “started”. 2. Power off your computer. 3.
  • Page 13: Installing Modem In Os/2 Warp

    Installing Modem in OS/2 Warp 1. Power on your computer, start OS/2. 2. Insert the modem card into a PCMCIA card slot of your computer. Make sure that the card is completely inserted and mated securely to the computer. 3. Open the “OS/2 system folder”. 4.
  • Page 14 REPLACE WITH TRANSLATED VERSION Quick Install ( Canadian French ) Thank you for purchasing an IBM PCMCIA 33.6 Kbps Data/FAX/Voice modem with XJACK** Connector. This card is fully PCMCIA** 2.1 compatible and ready to plug into your computer slot. Note: Do NOT connect your modem to a digital PBX (switchboard) system, because you may damage the modem.
  • Page 15 REPLACE WITH TRANSLATED VERSION Installing Modem in Windows 3.x and NT 4.0 1. For NT , Check the Devices applet in the Control Panel to make sure PCMCIA support is enabled. The startup type should be “boot” and the status should say “started”. 2.
  • Page 16 REPLACE WITH TRANSLATED VERSION Installing Modem in Windows95 1. Power on your computer, start Windows 95. 2. Insert the modem card into a PCMCIA card slot of your computer. Make sure that the card is completely inserted and mated securely to the computer. 3.
  • Page 17 REPLACE WITH TRANSLATED VERSION Installing the Modem in OS/2 Warp 1. Power on your computer, start OS/2. 2. Insert the modem card into a PCMCIA card slot of your computer. Make sure that the card is completely inserted and mated securely to the computer. 3.
  • Page 18 REPLACE WITH TRANSLATED VERSION Quick Install (Spanish) Thank you for purchasing an IBM PCMCIA 33.6 Kbps Data/FAX/Voice modem with XJACK** Connector. This card is fully PCMCIA** 2.1 compatible and ready to plug into your computer slot. Note: Do NOT connect your modem to a digital PBX (switchboard) system, because you may damage the modem.
  • Page 19 REPLACE WITH TRANSLATED VERSION Installing Modem in Windows 3.x and NT 4.0 1. For NT , Check the Devices applet in the Control Panel to make sure PCMCIA support is enabled. The startup type should be “boot” and the status should say “started”. 2.
  • Page 20 REPLACE WITH TRANSLATED VERSION Installing Modem in Windows95 1. Power on your computer, start Windows 95. 2. Insert the modem card into a PCMCIA card slot of your computer. Make sure that the card is completely inserted and mated securely to the computer. 3.
  • Page 21 REPLACE WITH TRANSLATED VERSION Installing the Modem in OS/2 Warp 1. Power on your computer, start OS/2. 2. Insert the modem card into a PCMCIA card slot of your computer. Make sure that the card is completely inserted and mated securely to the computer. 3.
  • Page 23: Part 3 : Introduction

    Communication software As you examine these items, look for any physical damage. Retain the shipping container in the event that you need to ship your IBM PCMCIA 33.6 Kbps Data/FAX/Voice modem with XJACK Connector. Important: Be sure to retain your proof of purchase because it might be required to receive warranty service.
  • Page 24: Additional Features

    Additional features The IBM PCMCIA 33.6 Data/FAX/Voice modem, when used with communications software programs which support these features, can be used to do the following: • Invoke AutoSync**. • Automatically dial calling card numbers • Voice messaging The modem automatically adjusts from asynchronous to synchronous data transmission, called AutoSync.
  • Page 25 Automatic Credit Card Dialing Whenever you make a credit card call, your modem will detect the “bong” that sounds prior to entering your credit card number. When it detects this sound, the modem automatically enters your credit card number, placing the call. This is called “smart dialing”.
  • Page 26: Additional Information For Installing With Windows Nt 4.0

    Insert supplied Windows95 Installation diskette in diskette drive • Click on OK • Under Models, you should see IBM 33.6 Data-Fax-Voice Modem • Remove diskette, click on NEXT • Windows NT 4.0 will request you select a com port, select any one then click on NEXT.
  • Page 27: Part 4 : Cellular Communications

    You can move from one network or cell to another and still use your phone. Before you can use a cellular phone with your modem, you must obtain the correct Cellular cable. Cellular cables are provided for IBM by USRobotics** parts service center.
  • Page 28 What to Expect from Cellular Data Transmissions Cellular mobility creates some conditions of which you should be aware: • Cellular phones use radio frequencies for transmission, and are subject to the same signal impairments as are other radio devices. Your modem is designed to overcome this.
  • Page 29 To ensure that your transmission quality is as high as possible, do the following: • Use cellular protocols whenever possible. These will be set up automatically on the modem when you plug in the Megahertz cellular direct connect cable. Always use error correction and data compression to receive and send the highest quality transmissions.
  • Page 30: Using Cellular Protocols

    Connecting the Modem to a Cellular Phone If the cellular cable kit requires it, flash your modem to enable cellular functions. Always connect the cables in the following order: 1. Insert the modem into the computer. 2. Be sure your computer is powered up. 3.
  • Page 31 MNP 10-EC and ETC The purpose of MNP 10-EC and ETC cellular protocols is to combat particularly harsh line conditions that can arise during cellular and rural transmissions to produce optimum cellular performance. MNP 10-EC is the default cellular protocol for your modem. MNP 10-EC supports LAP-M and MNP error correction protocols.
  • Page 32: Connecting To The Internet Over Cellular

    Connecting to the Internet Over Cellular It is highly recommended that you connect to your Internet provider using a landline connection. Most Internet providers are not set up to support and maintain a cellular connection. If you need to connect to an Internet provider with a cellular phone system, contact your local carrier to see if they provide a cellular modem pool (usually by dialing *DATA (*3282) before the number you are dialing).
  • Page 33: Part 5 : Testing Your Modem

    Part 5 : Testing Your Modem Refer to the Application Software's Installation Manual to load the communications software you will be using. 1. Turn on your computer. 2. Start your communication software and be sure it is in the command mode. This is also known as terminal mode.
  • Page 34 Dial Tone Test 1. Turn on your computer. 2. Start your communication software and be sure it is in the command mode. This is also known as terminal mode. 3. Setup your communication software to the communication port your modem is using.
  • Page 35: Part 6 : Help And Service Information

    Part 6 : Help and Service Information Before calling, please prepare for your call by following these steps. Step 1: Troubleshooting The modem was completely tested for proper operation at the factory before packaging for shipment. If the modem does not respond to the AT commands described in Testing your modem, please try the following: •...
  • Page 36: Step 2: Preparing For The Call

    For the support telephone and support hours by country, refer to the following table or to an optional enclosed technical support insert. If the number is not provided in the table or insert, contact your IBM reseller or IBM marketing representative.
  • Page 37: Part 7 : Product Warranty

    The warranties provided by IBM in this Statement of Limited Warranty apply only to Machines you originally purchase for your use, and not for resale, from IBM or your reseller. The term “Machine” means an IBM machine, its features, conversions, upgrades, elements, or accessories, or any combination of them.
  • Page 38 IBM's or your reseller's service center, to restore a Machine to good working order. When a type of service involves the exchange of a Machine or part, the item IBM or your reseller replaces becomes its property and the replacement becomes yours.
  • Page 39 IBM or your reseller of changes in a Machine's location. IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM's possession or 2) in transit in those cases where IBM is responsible for the transportation charges.
  • Page 40 Circumstances may arise where, because of a default on IBM's part or other liability you are entitled to recover damages from IBM. In each such instance, regardless of the basis on which you are entitled to claim damages from IBM (including fundamental breach, negligence, misrepresentation, or other contract or tort claim), IBM is liable only for: 1.
  • Page 41: Part 8 : Notices

    • Consult an IBM authorized dealer or service representative for help. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate the equipment.
  • Page 42: Telecommunication Notices

    If you experience trouble with this product, contact your Authorized Reseller, or call IBM. In the United States, call IBM at 1-800-772-2227. In Canada, call IBM at 1-800-565-3344. You may be required to present proof of purchase. The telephone company may ask you to disconnect the adapter from the network until the problem has been corrected, or until you are sure the adapter is not malfunctioning.
  • Page 43 Canadian Department of Communications Certification Label NOTICE: The Canadian Department of Communications label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational, and safety requirements. The Department does not guarantee the equipment will operate to the user's satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company.
  • Page 44 Étiquette d'homologation du ministère des Communications du Canada AVIS : L'étiquette du ministère des Communications du Canada identifie le matériel homologué. Cette étiquette certifie que le matériel est conforme à certaines normes de protection, d'exploitation et de sécurité des réseaux de télécommunications. Le ministère n'assure toutefois pas que le matériel fonctionnera à...
  • Page 45: Notices

    500 Columbus Avenue Thornwood, NY 10594 U.S.A. Trademarks The following terms used in this publication, are trademarks of the IBM Corporation in the United States or other countries: OS/2 WARP Windows 3.1, Windows NT and Windows95 are trademarks or registered trademarks of Microsoft Corporation.
  • Page 47: Part 9 : System Programs License Agreement

    LICENSE Programs are owned by IBM or its suppliers, and copyrighted and licensed not sold. If you are a rightful possessor of a System, or if you have obtained Programs for the purpose of maintaining a System, IBM grants you a nonexclusive license to use the Programs as part of or in conjunction with the System, or to restore and maintain the Programs.
  • Page 48 1) use the Programs as part of, or in conjunction with, a System as specified in the documentation that IBM provides; 2) modify or adapt only the SETUP and ADAPTER DESCRIPTION FILES (@XXXX.ADF), if applicable, to enable a System to operate in accordance with IBM's Official Published Specifications; 3) copy the Programs for backup;...
  • Page 49 Machines that accompanied your System, which is hereby incorporated by reference. GENERAL You may terminate your license at any time. IBM may terminate your license if you fail to comply with the terms of this Agreement. In either event, you must destroy or disable all your copies of the Programs.
  • Page 50 Part Number : 84H5162 ________________________________________________ IBM SYSTEM PROGRAMS LICENSE AGREEMENT Located in back of this manual ________________________________________________ PLEASE READ THIS AGREEMENT CAREFULLY BEFORE USING THESE PROGRAMS OR YOUR SYSTEM. INITIAL USE OF THE SYSTEM OR THESE PROGRAMS INDICATES YOUR ACCEPTANCE OF THESE TERMS.