Cisco SPA 504G Owner's Manual page 22

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You can cancel the transfer before the call connects by pressing the
endCall soft key.
Performing a Blind Transfer
Blind transfer allows you to transfer a call to another number or extension
without talking to that person first
To perform a blind transfer:
1.
During a call press the right arrow on the Arrow Pad.
2.
Press the bxfer button.
3.
Enter the number to which you want to transfer the call and press.
4.
Press the dial soft key
At this point, the call is connected to the number to which you are
transferring them.
Call Transfer to Voicemail
You may transfer any caller to a specific voicemail box belonging to any
other user on the system.
1.
Receive or place a call on your Desk Phone
2.
Press xfer soft key
3.
Dial *99 followed by the extension number of the desired person
and press the xfer soft key
Using Network-based Call Transfer
This call transfer method is used when you want to transfer a call without
tying up two lines on your phone system. It uses the Intermedia network to
transfer the call instead of the phone system.
1.
Receive a call on your Desk Phone
2.
Touch #5 to start the transfer (this will place your caller on hold)
3.
At the dial tone, enter the extension or phone number you want
to transfer the caller to
4.
When the transfer party picks up the phone, touch #5 again.
5.
All three of you will be connected.
6.
You will need to press the join soft key
22

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