Brother MFC-J200 Basic User's Manual page 94

Receiving Faxes (continued)
Difficulty
Cannot receive a fax.
(continued)
86
Suggestions
If you are using a telephone answering machine (External TAD mode) on the
same line as the Brother machine, make sure your answering machine is set up
correctly. (See Connecting an external TAD (telephone answering device)
on page 35.)
1 Connect the external TAD as shown in the illustration on page 35.
2 Set your answering machine to answer in one or two rings.
3 Record the outgoing message on your answering machine.
 Record five seconds of silence at the beginning of your outgoing
message.
Limit your speaking to 20 seconds.

 End your outgoing message with your Remote Activation Code for people
sending manual faxes. For example: "After the beep, leave a message or
press l 5 1 and Start to send a fax."
4 Set your answering machine to answer calls.
5 Set your Brother machine's Receive Mode to External TAD. (See Receive
Modes on page 26.)
Make sure your Brother machine's Fax Detect feature is set to On. Fax Detect is
a feature that allows you to receive a fax even if you have answered the call on an
external or extension telephone. (See Fax Detect on page 28.)
If you often get transmission errors due to possible interference on the telephone
line, try changing the Compatibility setting to Basic(for VoIP). (See
Telephone line interference / VoIP on page 90.)