Canoga Perkins EdgeAccess Universal Chassis System 2361 T1 User Manual

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2361 T1 Modem
User Manual

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Summary of Contents for Canoga Perkins EdgeAccess Universal Chassis System 2361 T1

  • Page 1 2361 T1 Modem User Manual...
  • Page 2 The EdgeAccess Universal Chassis System NOTICE Canoga Perkins reserves the right to change or update the contents of this manual and to change the specifications of its products at any time without prior notification. Every effort has been made to keep the information in this document current and accurate as of the date of publication or revision.
  • Page 3 The EdgeAccess Universal Chassis System CAUTION! This product may contain a laser diode emitter operating at a wavelength of 1300nm - 1600nm. Use of optical instruments (for example: collimating optics) with this product may increase eye hazard. Use of controls or adjustments or performing procedures other than those specified herein may result in hazardous radiation exposure.
  • Page 4: Table Of Contents

    The EdgeAccess Universal Chassis System Table of Contents Chapter 1 General Description..................1-1 1.1 Product Description..................1-2 1.1.1 Management......................1-2 1.1.2 Redundancy......................1-3 1.1.3 Interchangeable Interfaces ..................1-3 1.1.4 Alarms........................1-3 1.1.5 Diagnostic and Test Functions................1-4 1.1.6 Standalone Modem ....................1-4 1.1.7 Main Module LEDs: ....................
  • Page 5 The EdgeAccess Universal Chassis System 3.2 ELIM Indicators and Switches..............3-4 3.3 OLIM Indicator ................... 3-4 Chapter 4 Configuring the 2361 Modem ..............4-1 4.1 General Screen Format ................4-1 4.2 VT100 Terminal Screens ................4-2 4.3 Main Menu ....................4-3 4.3.1 Setting a Password ....................
  • Page 6 The EdgeAccess Universal Chassis System 6.4.5 Software Version Incompatibility................6-3 6.4.6 Data Not Transmitting ................... 6-3 6.5 Replacing Modules ..................6-4 6.6 Data Transmission Errors ................6-4 6.7 Dial-up Connection to Standalone Modem ..........6-4 6.8 Intermittent Problems in Data Transmission ..........6-5 Chapter 7 Redundant Configurations .................
  • Page 7 The EdgeAccess Universal Chassis System List of Figures Figure 1 Rackmount 2361 Modem....................1-1 Figure 2 Standalone 2361 Modem ....................1-1 Figure 3. Several 2361 Modems Installed in a Universal Chassis System........1-1 Figure 4. BNC (E1 Only), DA-15, and RJ-48 ELIMs..............1-3 Figure 5.
  • Page 8 The EdgeAccess Universal Chassis System List of Tables Table 1. RJ-45 8-pin Modular Pin Out..................4-2 Table 2 EIA-232 DE-9 Pin Out ....................4-3 Table 3: System Configuration Option Definitions..............4-6 Table 4: Alarm Output Configuration Option Definition............. 4-9 Table 5: System Alarm Option Definitions................4-11 Table 6: Alarm Trap Option Definitions ..................
  • Page 9: Chapter 1 General Description

    The EdgeAccess Universal Chassis System Chapter 1 General Description The EdgeAccess Model 2361 is a G.703 compliant T1 fiber optic modem. It is a microprocessor- based modem that supports the standard speed of 1.544Mbps, providing a transparent fiber optic link extension for any metallic T1, regardless of line coding. Figure 1.
  • Page 10: Product Description

    The EdgeAccess Universal Chassis System 1.1 Product Description The 2361 modem contains three main components: • Main Module The modem's main module consists of CPU modem management hardware, I/O control and memory, a custom composite XL Mux/Demux device (gate array), Loopback Support Circuitry, Message Bus, Redundancy Interface Units, and Front Panel Indicators and Switches.
  • Page 11: Redundancy

    The EdgeAccess Universal Chassis System 1.1.2 Redundancy The 2361 provides two redundancy configuration types. In one type, only two modems are used, but the fiber between them is duplicated. The other type requires four modems and two complete fiber paths. Fiber Path Redundancy: Two pairs of fibers are run between two modems.
  • Page 12: Diagnostic And Test Functions

    The EdgeAccess Universal Chassis System 1.1.5 Diagnostic and Test Functions The 2361 modem provides complete Loopback feature, Continuous Self Test, and extensive link and Bit Error Rate Testing. 1.1.6 Standalone Modem The standalone version comes in a compact enclosure for desktop, shelf, rack, or wall mount installations.
  • Page 13: Main Module Leds

    The EdgeAccess Universal Chassis System 1.1.7 Main Module LEDs: Green/Red/Yellow Modem Status Configuration error Composite Receive Loss of Sync Yellow/Red Loopback and BERT test 1.1.8 ELIM LEDs Loss of Signal Yellow "all 1's" Note: LEDs report local modem errors with solid indicators, and remote modem errors with flashing indicators.
  • Page 14: Olim Interface Options

    The EdgeAccess Universal Chassis System 1.3 OLIM Interface Options There are several options for selecting optical transceivers. These options accommodate the following needs: • Differences in the fiber optic cable core size used in the network • Differences in operating wavelengths •...
  • Page 15: 2361 Modem Operating At E1 Rate

    The EdgeAccess Universal Chassis System 1.5 2361 Modem Operating At E1 Rate While the 2361 modem is a T1 modem, it can also function in E1 mode. This can be accomplished by changing a switch position on the Main Module. For Rackmount modems, remove the modem from the chassis, and locate the T1/E1 switch on the board.
  • Page 16: Figure 10. 2361 Modem Applications

    The EdgeAccess Universal Chassis System Figure 10. 2361 Modem Applications 2361 Modem Users Manual...
  • Page 17: Chapter 2 Installation

    The EdgeAccess Universal Chassis System Chapter 2 Installation In this chapter, installing and powering the 2361 modem is discussed. 2.1 Unpacking and Installing the Rackmount Modem Each 2361 modem is factory tested and shipped in protective cartons. After unpacking the unit and accessories, retain the shipping carton and protective packing in the event a need arises for returning it to the factory.
  • Page 18: Inserting An Elim Or Olim

    The EdgeAccess Universal Chassis System 6. When inserted into an active chassis, the modem's LEDs will display amber while booting. If a DMM is installed and operating, the DMM will detect the presence of the modem, and begin reporting modem status on appropriate software screens. For LED activity, see the LED section of this manual.
  • Page 19: Mounting The Standalone Modem

    The EdgeAccess Universal Chassis System 2.2.1 Mounting the Standalone Modem The standalone modem comes with mounting screw holes to facilitate wall mounting, rack mounting, or dual (side-by-side) rack mounting. There are seven screw holes on each side of the modem; however, it is not necessary to use each hole for all configurations. The diagram below indicates the holes required for each configuration.
  • Page 20: Input Alarms

    The EdgeAccess Universal Chassis System Pin 1 J 19 Pin 1 J 16 Figure 15. Input and Output Alarm Relay Connectors (DC Version) Viewing the rear panel of the modem, J19 is the leftmost (6) 6-pin modular connector; J16 is to the right of J19.
  • Page 21: Providing Power To The 2361 Dc Modem

    The EdgeAccess Universal Chassis System Operation: Note: When connecting the alarm output to an external source, use twisted pairs and terminate the cable shield at the user side. 2.4 Providing Power to the 2361 DC Modem The -48 volt base unit is intended for use with an external -48VDC power supply. A two piece terminal block connector is provided.
  • Page 22: Electrical Interfaces

    The EdgeAccess Universal Chassis System 2. Using a 1/16-inch flat-blade (pocket) insulated screwdriver, loosen the two captive wire installation screws on the terminal block to accommodate 16-22 AWG solid wire. 3. If you are establishing a color convention for wiring, use black for -48VDC and red for Gnd. Remove ¼-inch insulation from wire ends.
  • Page 23: Pin Out

    The EdgeAccess Universal Chassis System 2.5.2 DA-15 Pin Out DA-15 pin outs: Direction Pin 1 Rx (Input) Rx (Input) Tx (Output) Tx (Output) Pin 15 Figure 18: DA-15 Pin Out. 2361 Modem Users Manual...
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  • Page 25: Chapter 3 Booting Up The Modem

    The EdgeAccess Universal Chassis System Chapter 3 Booting Up The Modem When the modem boots up, all LEDs glow amber for 30 seconds. At this point, the bootcode is initializing the hardware. A Power-On-Self-Test will also be performed, which includes a bootcode checksum and main code checksum.
  • Page 26 The EdgeAccess Universal Chassis System Configuration alarm will allow data to pass through, although it may not be decipherable at the other end. CLS: Composite Loss of Signal LED Solid Red Local Modem detects loss of sync Flashing Red Remote modem detects loss of sync TST: Test Mode LED Solid Yellow...
  • Page 27: Mdm / Trm Switch

    The EdgeAccess Universal Chassis System 3.1.2 MDM / TRM Switch Found only on the standalone modem, the MDM/TRM switch indicates if the EIA-232 interface is configured for connecting to another modem or a terminal (Selects DTE/DCE on the RS-232 interface). Figure 20.
  • Page 28: Elim Indicators And Switches

    The EdgeAccess Universal Chassis System 3.2 ELIM Indicators and Switches The 2361 modem has a hot-swappable ELIM with its own LEDs. Their function is explained below. LOS: Loss Of Signal LED Solid Red The local modem has detected an electrical loss of signal Flashing Red The remote modem has detected an electrical loss of signal AIS:...
  • Page 29: Chapter 4 Configuring The 2361 Modem

    The EdgeAccess Universal Chassis System Chapter 4 Configuring the 2361 Modem 4.1 General Screen Format Figure 23 is a diagram of a typical 2361 modem screen. These are the terminal screens used to configure, navigate setup options, specify operational parameters, and verify the modem status. All screens have a common navigational methodology, as pointed out below.
  • Page 30: Vt100 Terminal Screens

    The EdgeAccess Universal Chassis System Tab: Press the Tab key to highlight a menu item one column to the right of the item currently highlighted. The Tab key changes which column is highlighted. Enter: When an option appears highlighted on the screen, press Enter to choose that option. After pressing Enter, you can press Escape and leave the screen.
  • Page 31: Main Menu

    The EdgeAccess Universal Chassis System When the switch position is TRM, the interface is a DCE, and the I/O assignments for the 9-pin serial port EIA-232 interface (on the standalone modem) are: Table 2 EIA-232 DE-9 Pin Out Signal Name Pin Number Source S/G GND...
  • Page 32: Setting A Password

    The EdgeAccess Universal Chassis System 4.3.1 Setting a Password The 2361 modem is factory shipped with "Enter" as the password (Press "Enter" in lieu of a password). To set a password, do the following: 1. From the Main Menu, type "5" and press Enter. The Utilities screen will open (Passwords, Date and Time, SLIP/PPP Configuration, SNMP, and Initialization strings are managed from this screen).
  • Page 33: Setting Modem / Slip / Ppp Baud Rate Configuration

    The EdgeAccess Universal Chassis System 4.3.3 Setting Modem / SLIP / PPP Baud Rate Configuration To configure the communication port, use the Modem / SLIP / PPP Configuration Screen, and do the following: 1. From the Main Menu, type "5" and press Enter. The Utilities screen will open. 2.
  • Page 34: System Configuration

    The EdgeAccess Universal Chassis System 4.4 System Configuration The System Configuration screen provides access to most 2361 modem configuration options. To access it, type "1" from the Main Menu. The System Configuration screen will appear. Table 3 details some of the main features of each System Configuration submenu. Figure 25.
  • Page 35: Hardware Configuration Status

    The EdgeAccess Universal Chassis System 4.4.1 Hardware Configuration Status The Hardware Configuration screen (see Figure 27) provides detailed information about the modem, modem components, the modem's remote and redundant partners, and SNMP status. Hardware Configuration Status options are spread over two screens. The first screen is shown here.
  • Page 36: Setting Functional Configuration

    The EdgeAccess Universal Chassis System 4.4.2 Setting Functional Configuration To set Framing Pattern, Line Coding, and Line Length, do the following: 1. From the Main Menu, type "1" and press Enter, to open the System Configurationscreen. 2. Type "2," and press Enter. The Functional Configuration Screen appears. From this screen, parameters can be set for the modem in the current chassis, its remote partner, and other modems in a redundant configuration, if applicable.
  • Page 37: Alarm Functions And Default Settings

    The EdgeAccess Universal Chassis System 1. From the Main Menu, type "1" and press Enter, to open the System Configuration screen. 2. Type "4" to open the Alarm Output Configuration screen. 3. The Alarm Output Configuration screen appears. There are nine configurable alarm states, listed by number (See Table 4).
  • Page 38: Interpreting System Alarms

    The EdgeAccess Universal Chassis System 4.4.5 Interpreting System Alarms The Alarm Output Configuration screen (Figure 29) allows the user to assign each alarm a Major, Minor, or Off status. The System Alarms screen (Figure 30) provides alarm status. Alarms indicate the condition of the local or remote, primary or secondary modems, cable configuration, link condition, and other alerts such as improperly inserted ELIMs and OLIMs.
  • Page 39: Table 5: System Alarm Option Definitions

    The EdgeAccess Universal Chassis System Table 5: System Alarm Option Definitions Alarm Name Condition Notification Reports the status of Modem the Remote and Active, Inactive and N/A None Local, Primary and Redundancy Status Secondary Modems. Fiber connection OS, OLIM type, OLIM slot, ELIM error, remote partner Configuration type, ELIM slot, Fiber line Setup...
  • Page 40 The EdgeAccess Universal Chassis System Alarm Name Condition Notification On Standalone modem only, Alarm Relay Inputs indicates presence of Major, Minor, None, and "Maj & Min" Major and Minor alarms Power supply is operative BAD: Power supply is detected by The CIM, and known to be Power Supply Indicates condition of...
  • Page 41: Configuring Modem Traps

    The EdgeAccess Universal Chassis System 4.4.6 Configuring Modem Traps Traps are conditions that require management attention, and are routed and recorded via software to the Network Manager. This could be, for example, an SNMP-based management system set up by the plant system administrator. Traps are logged, compiled and saved, viewed via software screens, and are not sent electronically to alarm relays for shop-wide notification.
  • Page 42: Standalone Modem Alarm Input Settings

    The EdgeAccess Universal Chassis System Table 6 describes the function of each trap: Table 6: Alarm Trap Option Definitions Name Function 1. All Traps Enables or disables all the traps in this list Loss of signal received from attached 2 Inactive Link/Modem Traps equipment "All 1's"...
  • Page 43: Chapter 5 Diagnostics

    0 to another number. The BERT pattern is proprietary to Canoga Perkins and runs at 48 Kbps. The BERT detector will be read once a second. It is a 7 bit counter (up to 127). If the fiber composite signal is out of sync, the BERT detector will be in N/A State.
  • Page 44: Standalone Modem Diagnostic Tools

    The EdgeAccess Universal Chassis System 2. This screen reports the number of link errors for both the local and remote modems. Errors counted here listed below: • Composite LOS Errors • Electrical LOS Errors • Electrical AIS Errors • SQL Primary Errors •...
  • Page 45: Loopback And Bit Error Rate Testing

    The EdgeAccess Universal Chassis System 5.4 Loopback and Bit Error Rate Testing The Diagnostics Screen, as shown in Figure 31, can be accessed from both the standalone and rackmount modems. Diagnostic testing can be performed on the local modem and its secondary redundant partner.
  • Page 46 The EdgeAccess Universal Chassis System • Remote BI Remote electrical interface looped back. Remote signals looped back on the fiber side as well. In a Bi-directional Loopback (Local BI and Remote BI), data is looped back in both directions, assuring a stricter standard of error checking.
  • Page 47: Normal Operation

    The EdgeAccess Universal Chassis System 5.4.1 Normal Operation In normal transparent operation, the data from the user equipment enters the modem at its transmit interface, passes through the proprietary fiber optic network (See Figure 35), outputs at the receive interface on the remote end, and vice versa. Logic Fiber Fiber...
  • Page 48: Remote Loopback

    The EdgeAccess Universal Chassis System 5.4.3 Remote Loopback When activated, the Remote Loopback test will cause all data transmission from the local user device to be looped back after the data Decoder/Encoder functional block in the remote modem. The remote modem under local loopback will transmit AIS to T1/E1 Line Interface (See Figure 37).
  • Page 49: Local Bi-Directional Loopback

    The EdgeAccess Universal Chassis System 5.4.5 Local Bi-directional Loopback When activated, the Local Bi-directional Loopback test will cause all data transmission from the local user device to be looped back toward the receive side of that same device. At the same time, all data transmissions from the remote unit will be looped back towards the transmit side of the same device (Figure 39).
  • Page 50: Local Loopback At Both Ends

    The EdgeAccess Universal Chassis System 5.4.7 Local Loopback at Both Ends When this loopback is activated, it will cause all data transmission from the local user device to be looped back toward the receive side of that same local device. At the same time, all data transmissions from the remote unit will be looped back towards the receive side of the remote device (as shown in Figure 41).
  • Page 51: Chapter 6 Troubleshooting

    The EdgeAccess Universal Chassis System Chapter 6 Troubleshooting Troubleshooting can be a very simple and easy task if discrete logical steps are taken. This chapter addresses potential problems and how to take corrective action. The front panel LEDs display the majority of fault conditions. These and other conditions also appear in System Alarms screen, Hardware Configuration screen and Functional Configuration screen.
  • Page 52: Fiber Optic Related Problems

    The EdgeAccess Universal Chassis System 6.2 Fiber Optic Related Problems CLS and SQL LEDs are fiber optic cable related indicators. In normal operation, CLS should be OFF and SQL should be green. SQL Red LED indicates that the optic signal levels are below the threshold, while CLS Red LED indicates composite signal loss.
  • Page 53: Repeated Resets

    6.4.2 Repeated Resets If the modem resets by itself, it could be because of a Watchdog condition. If it resets repeatedly, contact Canoga Perkins, Technical Support. 6.4.3 ELIM Switched with OLIM If the ELIM is in the OLIM designated slot and vice versa, the LEDs on the module face plate will not light up.
  • Page 54: Replacing Modules

    The EdgeAccess Universal Chassis System 6.5 Replacing Modules When you have replaced a Line Interface Module or an entire modem, possible configuration errors may surface, turning the CFG indicator red. This condition may most likely be the result of software version incompatibility. You can verify this by going to the System Alarms screen where the Configuration Error line will show"OS."...
  • Page 55: Intermittent Problems In Data Transmission

    The EdgeAccess Universal Chassis System 6.8 Intermittent Problems in Data Transmission 1. Check the AIS LED on the ELIM. If Amber, the modem is receiving "all 1's." 2. Check the Alarm Indication Signal line on the Alarm Systems screen. If it says "YES,"...
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  • Page 57: Chapter 7 Redundant Configurations

    The EdgeAccess Universal Chassis System Chapter 7 Redundant Configurations For critical circuits where downtime cannot be tolerated, redundant configurations are used. In a redundant configuration a secondary (inactive), circuit is ready to begin transmitting data. Should there be a problem on the active circuit. For example, if the system detects loss of signal, the secondary circuit will take over the actual data payload.
  • Page 58: Figure 42. Full Redundancy

    The EdgeAccess Universal Chassis System Full Modem Redundancy: The entire modem hardware, each with its own fiber path, is made redundant, as shown in Figure 40: Fiber Figure 42. Full Redundancy 2361 Modem Users Manual...
  • Page 59: Creating A Redundant Circuit

    The EdgeAccess Universal Chassis System Figure 43. Redundancy Circuit Diagram 7.1 Creating a Redundant Circuit A redundant circuit requires all the hardware necessary for two complete circuits, as well as the following special devices, available from Canoga Perkins: • Redundant ELIM cards •...
  • Page 60: Special Redundancy Elims And Cables

    The EdgeAccess Universal Chassis System Important: Remember that the rackmount modems must be placed in a special slot configuration, as follows: • The primary modem must be placed in an odd slot • The secondary modem must be placed in the even slot to its immediate right. Example: Slot 3 must be paired with slot 4, and slot 7 must be paired with slot 8.
  • Page 61: Redundancy Mode Options

    The EdgeAccess Universal Chassis System 4. Use the Space Bar to toggle through each option (outlined below). 5. Use the Tab key to change redundancy options for Local and Remote, Primary and Secondary Modems. 7.2.1 Redundancy Mode Options Below is an explanation of each redundancy mode option. Note that when a redundant configuration is detected and this screen is accessed, the program will automatically display "Auto,"...
  • Page 62: Standby Modem State And Activity

    The EdgeAccess Universal Chassis System This is done because the chassis backplane bus between adjacent odd and even slots, insures that when a redundant configuration is set up, data is exchanged between the primary and secondary link. Active Modem: The active modem is the modem transmitting the data payload. The following conditions exist in the active modem: •...
  • Page 63: Figure 45. Link Self Test Running Continuously On An Auxiliary Channel At 48.25 Kbps

    The EdgeAccess Universal Chassis System A modem can be manually switched from inactive to active for the following reasons: 1) To bring the modem into standard use. 2) To test with a full data payload for quality verification purposes. 3) To track down an unknown, intermittent error, and determine if this modem is the source of it.
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  • Page 65: Chapter 8 Upgrading Modem Software

    3. Obtaining the new software via floppy disk, or downloading it from Canoga Perkins Web site. If you have a DMM, you do not need to transfer the file from the Canoga Perkins website to your hard drive, and then, to the modem. With the DMM, you can TFTPthe file into the DMM library and, from there, to the modems.
  • Page 66: Determining Current Software And Version Availability

    5. When the Save As dialog box appears, choose the root directory of your server as the location to save the download. Note: If Web access is a problem, call Canoga Perkins to see if a newer version is available. 2361 Modem Users Manual...
  • Page 67: Installing The New Software

    This installation is performed over the dial-up network and requires that the standalone modem has the SNMP option. If this option is not activated, contact Canoga Perkins to activate it. To upgrade and install the new software version, perform the following: (The following steps assume that the TCP/IP stack has been activated for this modem.)
  • Page 68: Installing Into A Standalone Modem Via The Serial Port

    Perkins website has a small DOS-based program called dwnfirm.exe to facilitate this process. To access it, log on and select Downloads from the Canoga Perkins home page. The dwnfirm.exe program can be used to individually upgrade the modem's active firmware.
  • Page 69 To install the new version, do the following: 1. First, download the new firmware or bootcode version from Canoga Perkins website to your server's root directory. 2. Put the dwnfirm.exe program (a single executable file) in the same folder as the firmware or bootcode version just installed.
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  • Page 71: Chapter 9 2361 Specifications

    The EdgeAccess Universal Chassis System Chapter 9 2361 Specifications Diagnostic LEDs Status, Configuration error, Composite Loss of Sync (optical), Test/Loopback, Loss of Sync (electrical), Alarm Indicator Signal, Signal Quality Level (optical) Switches Reset, loopback (Standalone only) Alarms Dry Contact Output, additionally, alarm input on the standalone only Redundancy Fiber Path or Full Modem Physical...
  • Page 72 The EdgeAccess Universal Chassis System Alarm Contact Output Connector: 6 Position / Terminal Block Rating: 1.0A @ 42VAC or 700mA @ 60VDC Performance Composite Error Rate < 10 Optical Interfaces (850nm, LED), ST connector (1310nm/1550nm Laser), ST, FC/PC , SC connectors Management Local Terminal (VT100) GUI through the chassis DMM only...
  • Page 73: Appendix A Warranty Information

    The EdgeAccess Universal Chassis System Appendix A Warranty Information Current Warranty information is available on-line in the Client Login Area of the Canoga Perkins web site (www.canoga.com) or by contacting Technical Support at 800-360-6642 (voice) or fiber@canoga.com (email). 2361 Modem User Manual...
  • Page 74 CANOGA PERKINS CORPORATION 20600 Prairie Street Chatsworth, California 91311-6008 USA Phone: (818) 718-6300 FAX: (818) 718-6312 Web Site: www.canoga.com Email: fiber@canoga.com...

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