Problem Solving; Troubleshooting - Panasonic Workio DP-180 Operating Instructions Manual

If You Have Any of These Problems
Mode
During Transmission
Transmission Copy
Quality
During Reception
168

Problem Solving

Troubleshooting

Symptom
Document doesn't
feed/multiple feed
Does not stamp
Stamp too light
Vertical lines on the
transmitted document
Transmitted document
is blank
Add Paper
Recording paper
misfed
Recording paper
doesn't advance into
machine
Recording paper
doesn't eject after
printing
Document auto
reduction doesn't work
Add Toner
Possible Cause / Action
1. Check that your document is free of staples and paper
clips, and that it is not greasy or torn.
2. Check that your document is the right type to send through
an ADF by consulting. If your document has the
characteristics listed, use the Platen instead.
For more details see Operating Instructions (For Copy &
Network Scan Functions).
3. Check that the document is loaded properly.
Check Fax Parameter No. 4 and No. 28 settings.
Replace stamp or refill ink.
Check own copy quality. If copy is OK, your machine has no
problem, report to the receiving party that they have a problem.
If copy is NG, clean the Document Scanning Area.
Replenish the recording paper.
Remove the misfed paper.
(See Operating Instructions (For Copy & Network Scan
Functions))
Make sure that there is paper in the Paper Cassette. Follow the
instructions for loading paper.
Check to see if the recording paper is jammed inside of the
machine.
Confirm that paper exit tray is clear and free from obstructions.
Check Print Reduction settings.
Replace the Toner Cartridge.
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