Problem Solving; Troubleshooting; Information Codes - Panasonic DP-1810F Operating Instructions Manual

Problem Solving

Troubleshooting

Information Codes

When something unusual occurs, the display may show one of the Information Codes listed below. These
will help you to identify and correct the problem.
Info.
Code
712 Incorrect email address.
713 Memory overflow in the LAN Interface.
714 Cannot logon to the LAN.
715 TCP/IP connection timed out.
716 Cannot logon to the designated SMTP Server.
717 Incomplete SMTP Protocol transmission. SMTP
Server's hard disk may be full.
718 Page Memory Overflow occurred while receiving
printing data. The paper size selected within your
application to print is larger than the paper size
loaded in the cassette(s).
719 Received data via LAN is in a format that is not
supported.
720 Cannot connect to the POP Server. (Incorrect
POP Server IP Address) POP Server is down.
721 Cannot connect to the POP Server. (User Name
or Password error)
725 DNS Server connection timed out. DNS Server is
down.
726 Received an error response from the DNS Server. Check the POP Server Name. Check the SMTP
730 Cannot retrieve the Journal nor program the
Internet Parameters and the Auto Dialler remotely
via email from a PC.
731 The dialler buffer for manual dialling was full (30
stations) when the Relay Transmission Request
was received.
1. After identifying the problem and verifying the recommended action, if the Information Codes
NOTE
keep re-occurring or for help on Information Codes that appear on your machine but are not
listed above, please contact your local Panasonic Authorized Dealer.
Meaning Action
Check the registered email address. Check the
IP Address of the SMTP Server with the Network
Administrator.
The document data exceeded 1.6 MB/page and
cannot be sent.
Check the 10Base-T/100Base-TX
connection. An unexpected
occurred. Contact the Network Administrator.
Check the Internet Fax parameter settings. Verify
the IP Address, Default Router IP Address,
SMTP Server IP Address.
Check the SMTP Server IP Address setting.
Contact the Network Administrator.
SMTP Server is defective. Contact the Network
Administrator.
Check the document size and resolution. Ask
originator to re-send in a supported size and
resolution.
Ask the originator to re-send with a supported file
attachment format: * In a TIFF-F format.
* Image data conforming to recording paper size.
Check the POP Server IP Address. Contact the
Network Administrator.
Check the POP User Name and Password.
Contact the Network Administrator.
Check the DNS Server IP Address. Contact the
Network Administrator.
Server Name.
Check that the Fax Parameter No. 158 (PC
REMOTE UPDATE) is set to "2:Valid".
Request the originator to re-send the Relay
Transmission Request after
communication is finished.
Page
--
--
cable --
LAN problem
--
--
--
--
--
--
--
--
--
57
--
the reserved
125