Problem Solving - Panasonic DP-8020E Quick Manual

Info.
Code
715 TCP/IP connection timed out.
716 Cannot logon to the designated SMTP Server.
717 Incomplete SMTP Protocol transmission. SMTP
Server's hard disk may be full.
718 Page Memory Overflow occurred while receiving
printing data. The paper size selected within your
application to print is larger than the paper size loaded
in the cassette(s).
719 Received data via LAN is in a format that is not
supported.
720 Cannot connect to the POP Server. (Incorrect POP
Server IP Address) POP Server is down.
721 Cannot connect to the POP Server. (User Name or
Password error)
722 Failed to obtain IP address from the DHCP server.
725 DNS Server connection timed out. DNS Server is
down.
726 Received an error response from the DNS Server.
728 The document was sent to the Internet Fax in an
incompatible file format (PDF). Internet Faxing
requires TIFF-F file format.
Note: PDF file format is only used when using the
729 Failed to authenticate (SMTP Authenticaton) when
connecting with the SMTP Server.
730 Cannot retrieve the Journal nor program the Internet
Parameters and the Auto Dialer remotely via email
from a PC.
731 The dialer buffer for manual dialing was full (50
stations) when the Relay Transmission Request was
received.
16

Problem Solving

Information Code
Meaning
Scan-to-Email feature.
Possible Action
Check the Internet Fax Parameter settings.
Verify the IP Address, Default Gateway IP
Address, SMTP Server IP Address.
Check the SMTP Server IP Address setting.
Contact the Network Administrator.
SMTP Server is defective.
Contact the Network Administrator.
Check the document size and resolution.
Ask originator to resend in a supported size
and resolution.
Ask the originator to resend with a supported
file attachment format:
* In a TIFF-F format.
* Image data conforming to recording paper
size.
Check the POP Server IP Address.
Contact the Network Administrator.
Check the POP User Name and Password or
the APOP settings.
Contact the Network Administrator.
Check the 10Base-T/100Base-TX cable
connection.
Confirm that the Internet Parameter and the
DHCP server are correctly configured before
turning On or turning Off the power.
Contact the Network Administrator.
Check the DNS Server IP Address.
Contact the Network Administrator.
Check the POP Server Name.
Check the SMTP Server Name.
Change the Fax Parameter No. 177 (XMT
FILE TYPE) to "TIFF".
Check the SMTP Authentication, User Name
and Password.
Contact the Network Administrator.
Check that the Fax Parameter No. 158 (PC
REMOTE UPDATE) is set to "Valid".
Request the originator to resend the Relay
Transmission Request after the reserved
communication is finished.
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