Feature Access Codes - Polycom VVX Series Manual

Feature Access Codes

Many of the features on your phone can be accessed via star codes, as
with conventional phone systems. Some of the most commonly used
feature codes are listed below:
*72
Call Forwarding Always Activation
Allows Users to redirect incoming phone calls to another number, such
as a mobile phone or PA. After dialling the assigned FAC, Users dial the
destination phone number to which calls will be redirected followed by
the hash key (#).
*73
Call Forwarding Always Deactivation
Allows Users to turn Call Forwarding Always off. After deactivation, calls
ring to the User's phone unless the user has set up another feature such
as Call Forwarding Busy, Call Forwarding No Answer, or Do Not Disturb.
*21*
Call Forwarding Always Interrogation
Informs the user whether the Call Forwarding Always service is
activated or deactivated. If the service is activated, the user also hears
the forwarding destination, which can be a phone number or voice
mail. Call Forwarding Always Interrogation is available only when one
or more of the following services are authorized (for a service provider
or group) or assigned (for a user): Call Forwarding Always, Voice
Messaging User.