Viewing Call Details - Avaya IP Office 1408 User Manual

11.3 Viewing Call Details

You can view additional details about the currently shown call.
1. Access the call log.
a. Press the CALL LOG button.
b. The display will change to show your call log records. The caller's name is shown if known, otherwise the
number.
c. Use the left and right
Missed, Answered and Outgoing.
· If you have any new missed call records (ie. the CALL LOG button lamp is illuminated) the call log will
open showing your missed calls.
d. Use the up and down
2. Press the Details soft key. The individual details of the currently selected call record are displayed.
3. Use the up and down
· Time
The time of the call.
· Ring Time
How long the call rang.
· Name
The name of the caller if known.
· Number
The number of the caller if available.
· Reason
The type of call record, ie. Answered, Outgoing or Missed.
· Count
How many time a call of the same type, name and number has occurred. Only the details of the most recent
call are kept in your call log. However the count will indicate if the caller has rung or has been rung several
times.
4. While you are in the details of a call record, the soft key functions available are:
· Call
Call the number shown in the call record. You can also do this by pressing the OK button.
· +Contact
Add the name and number to your personal directory. You can edit the details before they are added.
· Back
Go back to the normal call screen to select another call record.
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IP Office™ Platform 9.1
arrow keys to select which call log records you are viewing. The options are All,
arrow keys to scroll through the records.
arrow keys to scroll through the details. The possible values are:
Comments on this document? infodev@avaya.com
15-601040 Issue 09i (07 August 2015)
Page 84