Related Manuals for Avaya IP Office 1408
Summary of Contents for Avaya IP Office 1408
- Page 1 IP Office™ Platform 9.1 1408/1416 Phone User Guide 15-601040 Issue 09i - (07 August 2015)
- Page 2 Concurrent User License (CU). End User may install and use the Software on multiple Designated Processors or one or more Servers, so long as only the licensed number of Units are accessing and using the Software at any given time. A “Unit” means the unit on which Avaya, at its sole discretion, bases the pricing of its licenses and can be, without limitation, an agent, port or user, an e-mail or voice mail account in the name of a person or corporate function (e.g., webmaster or helpdesk), or a directory entry in the administrative database utilized by the...
- Page 3 (defined below); or (ii) install and use the Software on a Server so long as only authorized Named Users access and use the Software. “Named User,” means a user or device that has been expressly authorized by Avaya to access and use the Software. At Avaya’s sole discretion, a “Named User”...
- Page 4 Contact Avaya Support See the Avaya Support website: http://support.avaya.com for Product or Hosted Service notices and articles, or to report a problem with your Avaya Product or Hosted Service. For a list of support telephone numbers and contact addresses, go to the Avaya Support website: http://support.avaya.com (or such successor site as designated by Avaya), scroll to the bottom of the page, and select Contact Avaya Support.
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Page 5: Table Of Contents
12.11 Visual Voice ..............95 5.2.3 Unpark (Status Menu) ................54 5.2.4 Park & Page ................55 Logging In/Out 1408/1416 Phone User Guide Page 5 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... - Page 6 18.11 Parked Calls ..............160 16.2.12 Flash Hook ................133 18.12 System Alarms ..............160 16.2.13 Group BLF ................133 1408/1416 Phone User Guide Page 6 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com...
- Page 7 22.28 Ringing Line Preference ..............193 22.29 Short Codes ..............193 22.30 Small Community Network ..............193 22.31 System Administrator ..............193 1408/1416 Phone User Guide Page 7 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com...
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Page 9: Introduction
Chapter 1. Introduction 1408/1416 Phone User Guide Page 9 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 11: Important Safety Information
· During a power surge, EFT or ESD, calls may be dropped. After a power surge, EFT or ESD, it is normal for the phone to restart. · Using a cell phone, mobile phone, GSM phone or two-way radio in close proximity to an Avaya telephone might cause interference. -
Page 12: 08 Phones
The microphone is located at the bottom right of the keypad. · The phone includes a headset socket for connection of phone headsets. 1408/1416 Phone User Guide Page 12 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 13: 16 Phones
The microphone is located at the bottom right of the keypad. · The phone includes a headset socket for connection of phone headsets. 1408/1416 Phone User Guide Page 13 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 14: Button Modules
· The button module used for 1416 phones is not interchangeable with that used for 1616 phones and vice versa. 1408/1416 Phone User Guide Page 14 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 15: Phone Keys
These button represent calls that you can make or receive. Feature Buttons - Those key not configured as appearance keys can be used for other functions. · 1408/1416 Phone User Guide Page 15 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 16: The Phone Stand
On the 1416 and 1616 phones, the angle of the phone display can also be adjusted as shown below. 1408/1416 Phone User Guide Page 16 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 17: Labels
The action of each button is normally set by the system administrator. However you can also use the self-administer menu to select and assign actions to the buttons. 1408/1416 Phone User Guide Page 17 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... - Page 18 You can also use the left arrow key to switch between the Appearance menu , Features menu and Button Features menu. 1408/1416 Phone User Guide Page 18 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com...
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Page 19: Other Menus
Visual Voice menu diagram shows a summary of the menu options. 1408/1416 Phone User Guide Page 19 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 20: Phone Status Letters
If you are configured as a system administrator , an S in the phone's display indicates a system alarm 1408/1416 Phone User Guide Page 20 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 21: Appearance Buttons/Menu
Those buttons that have not been configured as appearance buttons can be used as feature buttons 1408/1416 Phone User Guide Page 21 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 22: Using The Appearance Menu
To access these, press the >> double-arrow soft key and select the required function. 1408/1416 Phone User Guide Page 22 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 23: Call Apperance Buttons
The button pressed is not accessible. The call is still dialing, ringing or cannot be bridged into. Green broken flash. 1408/1416 Phone User Guide Page 23 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... - Page 24 The call that you made or received on the call appearance has been put on hold by the other party. Holding You have put the call on hold. 1408/1416 Phone User Guide Page 24 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com...
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Page 25: Bridged Appearance Buttons
The button pressed is not useable. The call is still dialing, ringing or cannot be bridged into. Green broken flash. 1408/1416 Phone User Guide Page 25 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... - Page 26 You can retrieve the held call by pressing the Pickup soft key or pressing the bridged appearance button. 1408/1416 Phone User Guide Page 26 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com...
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Page 27: Call Coverage Buttons
On Hold Here The covered call has been put on hold by the call coverage button user. Green fast flash. 1408/1416 Phone User Guide Page 27 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... - Page 28 If the call is from another internal user and they put the call on hold, the held state is indicated. You can retrieve the call from hold by pressing the call coverage button again. 1408/1416 Phone User Guide Page 28 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com...
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Page 29: Line Appearance Buttons
The button pressed is not accessible. The call is still dialing, ringing, routing or cannot be Green broken bridged into. flash. 1408/1416 Phone User Guide Page 29 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 31: Making Calls
Chapter 2. Making Calls 1408/1416 Phone User Guide Page 31 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 32: 2. Making Calls
If the call is external and no external line is currently available, the message WAITING FOR LINE is displayed. The display will indicate when the call is connected to the destination or to an outgoing line. 1408/1416 Phone User Guide Page 32 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 33: En-Bloc Dialing
En-Bloc Dial. 5. Use the left and right arrow keys to change the setting or use the indicated soft key. 1408/1416 Phone User Guide Page 33 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 34: Call Soft Key Options
Answer the call that is held or alerting another user. · ToVM Send an alerting call to your voicemail. 1408/1416 Phone User Guide Page 34 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 35: Calling A Person From The Contacts List
2. Press the Call soft key or OK to call the number displayed in the call record. 1408/1416 Phone User Guide Page 35 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 36: Redialling A Previous Number
Group Paging action. 1408/1416 Phone User Guide Page 36 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 37: Withholding Your Number
Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1408/1416 Phone User Guide Page 37 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 38: Adjust The Call Volume
HEADSET key is lit. Pressing the key again will end the call. · If the call is connected on the phone's handset, replacing the handset will end the call. 1408/1416 Phone User Guide Page 38 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 39: Answering Calls
Chapter 3. Answering Calls 1408/1416 Phone User Guide Page 39 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 40: 3. Answering Calls
1. This guide assumed that auto hold is enabled (the default). The system administrator can disable auto hold for the system, in which case calls are automatically disconnected rather than held. 1408/1416 Phone User Guide Page 40 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 41: Divert A Call To Voicemail
· Alternatively, press the >> double-arrow soft key and press the Answer soft key. 2. The call is turned into a normal call. 1408/1416 Phone User Guide Page 41 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 42: Auto Answer
Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1408/1416 Phone User Guide Page 42 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 43: Call Pickup
Pickup a call ringing the members of a group (N). This does not necessarily have to be a group call. 1408/1416 Phone User Guide Page 43 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 45: Redialling
Chapter 4. Redialling 1408/1416 Phone User Guide Page 45 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 46: Redial A Call (One Mode)
2. Press the Call soft key or OK to call the number displayed in the call record. 3. Continue in the same way as for a normal dialed call. 1408/1416 Phone User Guide Page 46 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 47: Selecting Your Redial Mode
7. When the required mode is displayed, press the Done soft key. 1408/1416 Phone User Guide Page 47 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 48: View Call Details
6. When the name and number are set as required, press the Save soft key. To return without saving the name and number, press the Cancel soft key. 1408/1416 Phone User Guide Page 48 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 49: Holding And Parking Calls
Chapter 5. Holding and Parking Calls 1408/1416 Phone User Guide Page 49 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 50: 5. Holding And Parking Calls
... can be used to start or add calls to a conference..the call is assigned a unique ID. 1408/1416 Phone User Guide Page 50 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 51: Holding Calls
· You can press the >> double-arrow soft key. · Press the Pickup soft key to take the call off hold. 1408/1416 Phone User Guide Page 51 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 52: Switching Between Calls
Note: If you are the only internal user in the conference, depending on your telephone systems configuration, dropping yourself might end the conference. Consult your system administrator for details. 1408/1416 Phone User Guide Page 52 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 53: Parking Calls
Parks the held call using the park number dialed in place of N. · Unpark Call: *38*N# Unpark the call parked using the park number N. 1408/1416 Phone User Guide Page 53 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 54: Park Using The Menu
Menu Access Control Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1408/1416 Phone User Guide Page 54 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 55: Park & Page
3. Dial * and then press Dir. Select the required user or hunt group from the directory and press Page. To Unpark a Call 1. Dial the park slot number that was assigned to the parked call. 1408/1416 Phone User Guide Page 55 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 56: 1408/1416 Phone User Guide
1408/1416 Phone User Guide Page 56 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... - Page 57 Chapter 6. Transferring Calls 1408/1416 Phone User Guide Page 57 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com...
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Page 58: Transferring Calls
· To exit the transfer menu, press the Exit soft key. 1408/1416 Phone User Guide Page 58 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 59: Transferring A Held Call
2. If necessary, use the p up and down q arrow keys to highlight Transfer to Mobile. Press Select. Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1408/1416 Phone User Guide Page 59 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 61: Account Codes
Chapter 7. Account Codes 1408/1416 Phone User Guide Page 61 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 62: Forced Account Code Entry
Account Code Entry action. The button can also be preset with a specific account code. 1408/1416 Phone User Guide Page 62 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 63: Conference Calls
Chapter 8. Conference Calls 1408/1416 Phone User Guide Page 63 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 64: Starting A Conference
5. If they do not want to join the call or do not answer, press DROP and then press the appearance key of the held call (fast green flash). 1408/1416 Phone User Guide Page 64 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 65: Viewing Conference Details
Warning: This only applies to conference calls hosted by your own telephone system. Holding your call to a conference hosted on another telephone system may cause that conference to hear your system's music on hold. 1408/1416 Phone User Guide Page 65 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 66: Context Sensitive Conferencing
· On these phones only details of a single call are shown on the display at any time. The displayed call is the currently highlighted call appearance. 1408/1416 Phone User Guide Page 66 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 67: Headset/Handsfree Operation
Chapter 9. Headset/Handsfree Operation 1408/1416 Phone User Guide Page 67 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 68: Headset Operation
You can adjust the following headset settings: Headset Volume · Default Audio Path · Headset Automatic Gain Control On/Off · 1408/1416 Phone User Guide Page 68 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 69: Headset Volume
On/Off soft key. 6. When completed, press the Done soft key. 7. Press the Exit soft key to exit the menus. 1408/1416 Phone User Guide Page 69 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 70: Handsfree Speaker Operation
You can adjust the following handsfree settings: Speaker Volume · Default Audio Path · · Speaker Automatic Gain Control On/Off 1408/1416 Phone User Guide Page 70 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 71: Speaker Volume
On/Off soft key. 6. When completed, press the Done soft key. 7. Press the Exit soft key to exit the menus. 1408/1416 Phone User Guide Page 71 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 73: Contacts/Directory
Chapter 10. Contacts/Directory 1408/1416 Phone User Guide Page 73 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 74: 10. Contacts/Directory
3. The system administrator can set users and hunt groups as Ex Directory. Those users and hunt groups are then not included in the directory. 1408/1416 Phone User Guide Page 74 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 75: Viewing Contacts Details
Edit · Edit the name and number. Delete · Delete the name and number. 1408/1416 Phone User Guide Page 75 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 76: Make A Call From The Directory
· When the required entry is displayed, press Select. 3. You will be returned to the menu in which you selected the Dir soft key. 1408/1416 Phone User Guide Page 76 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 77: Adding A New Contact
· However, if a local entry is created with the same name or number as an imported entry, the imported entry is discarded in favor of the local one. 1408/1416 Phone User Guide Page 77 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 78: Add A Contact From The Call Log
6. When the name and number are set as required, press the Save soft key. To return without saving the name and number, press the Cancel soft key. 1408/1416 Phone User Guide Page 78 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 79: Editing A Contact
· However, if a local entry is created with the same name or number as an imported entry, the imported entry is discarded in favor of the local one. 1408/1416 Phone User Guide Page 79 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 80: Deleting A Contact
· However, if a local entry is created with the same name or number as an imported entry, the imported entry is discarded in favor of the local one. 1408/1416 Phone User Guide Page 80 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 81: Call Log
Chapter 11. Call Log 1408/1416 Phone User Guide Page 81 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 82: 11. Call Log
3. The redial function uses the outgoing call records stored in the call log. 1408/1416 Phone User Guide Page 82 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 83: Using The Call Log
2. Press the Call soft key or OK to call the number displayed in the call record. 1408/1416 Phone User Guide Page 83 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 84: Viewing Call Details
Add the name and number to your personal directory. You can edit the details before they are added. · Back Go back to the normal call screen to select another call record. 1408/1416 Phone User Guide Page 84 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 85: Deleting A Record
2. Press the More soft key. 3. Press the Del All soft key to delete all your call log records. 1408/1416 Phone User Guide Page 85 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 86: Adding A Record To Your Contacts
6. When the name and number are set as required, press the Save soft key. To return without saving the name and number, press the Cancel soft key. 1408/1416 Phone User Guide Page 86 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 87: Voicemail
Chapter 12. Voicemail 1408/1416 Phone User Guide Page 87 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 88: Message Waiting Indication
The system administrator can also configure it so that you receive new message waiting indication for a hunt group or other users. 1408/1416 Phone User Guide Page 88 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 89: Checking Messages
Voicemail Pro system, the system administrator can customize the delay and can also apply automatic deletion times to new and saved messages. 1408/1416 Phone User Guide Page 89 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 90: Sending A Message
· Others Add other extension numbers to which you want to send the message. · Record Record the message again. 1408/1416 Phone User Guide Page 90 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 91: Mailbox Greeting
Submit the new recording as your mailbox greeting. · Delete Delete your current mailbox greeting. The voicemail will use its default greeting. 1408/1416 Phone User Guide Page 91 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 92: Mailbox Name
Submit the new recording as your mailbox name. · Delete Delete your current mailbox name. The voicemail will use the default name. 1408/1416 Phone User Guide Page 92 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 93: Email Mode
Exit soft key. Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1408/1416 Phone User Guide Page 93 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 94: Changing Your Voicemail Code
Voicemail. 2. Press the Select soft key. 3. Press the On or Off soft key to change the setting. 1408/1416 Phone User Guide Page 94 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 95: Transfer To Voicemail
Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1408/1416 Phone User Guide Page 95 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 97: Logging In/Out
Chapter 13. Logging In/Out 1408/1416 Phone User Guide Page 97 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 98: Default Short Codes
Login to a phone using your extension number (N) and login code (P). · Log Out: *36 Log yourself out from the phone where you are currently logged in. 1408/1416 Phone User Guide Page 98 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 99: Logging In
2. The login menu is displayed. Enter your extension number. 3. Press the Next soft key. Enter your login code. 4. Press the Done soft key. 1408/1416 Phone User Guide Page 99 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 100: Logout
5. The phone is now locked as indicated by the display. Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1408/1416 Phone User Guide Page 100 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 101: Auto Lock
1. Press the Unlock soft key. 2. Enter your login code. 3. Press the Done soft key. 1408/1416 Phone User Guide Page 101 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 102: Changing Your Login Code
4. Press the Log Out soft key. 5. The phone now displays the menu for unregistered phone log in. 1408/1416 Phone User Guide Page 102 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 103: Redirecting Calls
Chapter 14. Redirecting Calls 1408/1416 Phone User Guide Page 103 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 104: Voicemail
Follow Me To Follow Me Here Forward Forward on Busy Forward on No Answer Forward Unconditional Do Not Disturb Twinning 1408/1416 Phone User Guide Page 104 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 105: Follow Me
Switch off any forwarding. Includes forward unconditional, forward on busy, forward on no answer, follow me and do not disturb. 1408/1416 Phone User Guide Page 105 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 106: Follow Me To (Features Menu)
· To change the destination of the setting, press the Edit soft key. Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1408/1416 Phone User Guide Page 106 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 107: Follow Me Here (Features Menu)
· Press the Save soft key to set the follow me here. Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1408/1416 Phone User Guide Page 107 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 108: Forwarding Calls
(default 15 seconds). This is not always possible for calls that have been forwarded to an external number. 1408/1416 Phone User Guide Page 108 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... - Page 109 · Switch Forward On Busy Off: *04 · Switch Forward on No Answer On: *05 · Switch Forward on No Answer Off: *06 1408/1416 Phone User Guide Page 109 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com...
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Page 110: Forward Unconditional (Status Menu)
· Select edit to change the number to which calls are forwarded. Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1408/1416 Phone User Guide Page 110 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 111: Forward Unconditional (Features Menu)
Only, External and Group, Non Group Calls and All Calls. Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1408/1416 Phone User Guide Page 111 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 112: Forward On No Answer (Status Menu)
Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1408/1416 Phone User Guide Page 112 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 113: Forward On Busy (Status Menu)
Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1408/1416 Phone User Guide Page 113 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 114: Forward On Busy/No Answer (Features Menu)
Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1408/1416 Phone User Guide Page 114 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 115: Do Not Disturb
Switch off any forwarding. Includes forward unconditional, forward on busy, forward on no answer, follow me and do not disturb. 1408/1416 Phone User Guide Page 115 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 116: Dnd On/Off (Features Menu)
· use the Delete soft key to delete the number shown. Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1408/1416 Phone User Guide Page 116 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 117: Twinning
Using the phone menus you can switch use of mobile twinning on/off and change the destination number for twinned calls. 1408/1416 Phone User Guide Page 117 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 118: Mobile Twinning Control
The Clear soft key removes the existing twinning number in order to allow entry of a new number. 1408/1416 Phone User Guide Page 118 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 119: Transfering A Call To Your Mobile Phone
3. To turn twinning off, press the Off soft key. Alternatively, to access the mobile twinning settings, press the Details soft key. See Mobile Twinning Control 1408/1416 Phone User Guide Page 119 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 121: Groups
Chapter 15. Groups 1408/1416 Phone User Guide Page 121 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 122: 15. Groups
· Night Service Status Off: *21*N# Take a hunt group out of night service status by entering its extension number (N). 1408/1416 Phone User Guide Page 122 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 123: Group Membership
The system administrator is able to configure if you can access the Membership, State and Fallback options of a group. If you are not configured for any groups then the Group menu is not shown. 1408/1416 Phone User Guide Page 123 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 124: Group Membership On/Off (Features Menu)
The system administrator is able to configure if you can access the Membership, State and Fallback options of a group. If you are not configured for any groups then the Group menu is not shown. 1408/1416 Phone User Guide Page 124 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 125: Group Service Status And Fallback
The system administrator is able to configure if you can access the Membership, State and Fallback options of a group. If you are not configured for any groups then the Group menu is not shown. 1408/1416 Phone User Guide Page 125 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 126: Changing The Group Service Status (Features Menu)
The system administrator is able to configure if you can access the Membership, State and Fallback options of a group. If you are not configured for any groups then the Group menu is not shown. 1408/1416 Phone User Guide Page 126 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 127: Changing The Group Service Status (Status Menu)
The system administrator is able to configure if you can access the Membership, State and Fallback options of a group. If you are not configured for any groups then the Group menu is not shown. 1408/1416 Phone User Guide Page 127 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 128: Changing The Fallback Destinations
The system administrator is able to configure if you can access the Membership, State and Fallback options of a group. If you are not configured for any groups then the Group menu is not shown. 1408/1416 Phone User Guide Page 128 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 129: Button Features
Chapter 16. Button Features 1408/1416 Phone User Guide Page 129 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 130: Programming A Button
11.Repeat the process to program another button or press Back and then Exit to finish. Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1408/1416 Phone User Guide Page 130 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 131: Features
Some actions are not supported on all phones. However they may be set for users who hot desk between different types of phone. 1408/1416 Phone User Guide Page 131 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 132: Abbreviated Dial
The button can be setup with a target user number or left blank for number entry when the button is pressed. The button can be pressed again to unpark the call. Status Button - Parked Call Green flash. 1408/1416 Phone User Guide Page 132 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 133: Call Pickup
A self-administer button set with the action data 2 can be used to display basic telephone system information like the software version and IP address. 1408/1416 Phone User Guide Page 133 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 134: Send All Calls
· Intrude - Join the user's current call, turning it into a conference call. · Listen - Start silent monitoring of the user's call. 1408/1416 Phone User Guide Page 134 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 135: Phone Settings
Chapter 17. Phone Settings 1408/1416 Phone User Guide Page 135 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 136: 17. Phone Settings
· Speaker Volume Ringer Volume · · · Automatic Gain Control Internal Auto Answer · Default Audio Path · 1408/1416 Phone User Guide Page 136 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 137: Mobile Twinning
Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1408/1416 Phone User Guide Page 137 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 138: Redial Mode
7. When the required mode is displayed, press the Done soft key. 1408/1416 Phone User Guide Page 138 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 139: En-Bloc Dialing
5. Press the Erase soft key. 6. When completed, press the Done soft key. 7. Press the Exit soft key to exit the menus. 1408/1416 Phone User Guide Page 139 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 140: Auto Lock
8. Press the Done soft key. Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1408/1416 Phone User Guide Page 140 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 141: Ringer Controls
Disable Ringer. 5. Press the Change soft key to change the setting. Selecting On will turn the ringer off. 1408/1416 Phone User Guide Page 141 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 142: Ring Pattern/Sound
For calls alerting on a call coverage or bridged appearance button when you are already on a call, the shorter of the coverage ring or attention ring settings is used. 1408/1416 Phone User Guide Page 142 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... - Page 143 · To leave the menu without making any changes press the Cancel soft key. 4. When completed, press the Done soft key. 5. Press the Exit soft key to exit the menus. 1408/1416 Phone User Guide Page 143 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com...
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Page 144: Visual Alerting
5. Press the Change soft key to change the setting. · Ring Use normal ringing. · Abbr Use a single non-repeated ring (abbreviated ring). · Off No ring. 1408/1416 Phone User Guide Page 144 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 145: Ringer Volume
Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1408/1416 Phone User Guide Page 145 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 146: Display Controls
6. When completed, press the Done soft key. 7. Press the Exit soft key to exit the menus. 1408/1416 Phone User Guide Page 146 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 147: Call Timer Display
Show Last Call Duration. 4. Press Change to change the setting between On or Off. 5. Press the Save soft key. 1408/1416 Phone User Guide Page 147 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 148: Display Language
7. To select the language currently displayed, press the Select soft key or OK. 8. When completed, press the Done soft key. 9. Press the Exit soft key to exit the menus. 1408/1416 Phone User Guide Page 148 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 149: Display Name
On/Off soft key to change the setting. 6. When completed, press the Done soft key. 7. Press the Exit soft key to exit the menus. 1408/1416 Phone User Guide Page 149 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 150: Auto Show Call Waiting
· 30 / 60 Apply the inactivity timer after the selected number of seconds. 6. Press the Done soft key. 1408/1416 Phone User Guide Page 150 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 151: Volume And Sound
Switch automatic gain control on or off. Note The system administrator can set your phone to reset its volume after each call. 1408/1416 Phone User Guide Page 151 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 152: Button Clicks
2. Use the + plus and – minus keys to adjust the volume. 3. The display will return to normal after a few seconds. 1408/1416 Phone User Guide Page 152 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 153: Speaker Volume
Change soft key to change the setting. 6. When completed, press the Done soft key. 7. Press the Exit soft key to exit the menus. 1408/1416 Phone User Guide Page 153 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... - Page 154 1408/1416 Phone User Guide Page 154 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com...
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Page 155: Status Menu
Chapter 18. Status Menu 1408/1416 Phone User Guide Page 155 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 156: Do Not Disturb
· To change the destination of the setting, press the Edit soft key. Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1408/1416 Phone User Guide Page 156 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 157: Follow Me Here
Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1408/1416 Phone User Guide Page 157 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 158: Forward On No Answer
· Select edit to change the number to which calls are forwarded. Access Control Your system administrator can configure whether you can access this menu option. See Menu Access Control 1408/1416 Phone User Guide Page 158 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 159: Forwarded Here
The system administrator is able to configure if you can access the Membership, State and Fallback options of a group. If you are not configured for any groups then the Group menu is not shown. 1408/1416 Phone User Guide Page 159 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 160: Mobile Twinning
The voicemail system is nearly out of storage space for any more messages, prompts and recordings. · Voicemail Full The voicemail system cannot store any more messages, prompts and recordings. 1408/1416 Phone User Guide Page 160 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... - Page 161 Status Menu: System Alarms 1408/1416 Phone User Guide Page 161 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com...
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Page 163: Short Codes
Chapter 19. Short Codes 1408/1416 Phone User Guide Page 163 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... - Page 164 Switch off any forwarding. Includes forward unconditional, forward on busy, forward on no answer, follow me and do not disturb. 1408/1416 Phone User Guide Page 164 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com...
- Page 165 Have voicemail ring your phone when you have any new messages. It will call when you use the phone. · Voicemail Ringback Off: *49 Switch off ringback. 1408/1416 Phone User Guide Page 165 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com...
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Page 167: System Administration
Chapter 20. System Administration 1408/1416 Phone User Guide Page 167 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 168: Checking The System And Software Version
9. You can now scroll through information about the system including its IP address and license key serial number. 1408/1416 Phone User Guide Page 168 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 169: Checking The Time Settings
11.To set the date as the new date to be used by the telephone system press the Done soft key. 1408/1416 Phone User Guide Page 169 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 170: Setting The Time
10.When a valid offset has been entered, the Done soft key is displayed. 11.To apply the offset to the current telephone system time press the Done soft key. 1408/1416 Phone User Guide Page 170 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 171: System Shutdown
11.If you press the Confirm soft key, the telephone system will switch itself to a shutdown state. This will disconnect all current calls and services. 1408/1416 Phone User Guide Page 171 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 172: Memory Card Management
This option is available on systems where both a System and Option memory card are active. It copies the contents of the System card to the Option card. 1408/1416 Phone User Guide Page 172 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 173: System Alarms
The voicemail system is nearly out of storage space for any more messages, prompts and recordings. · Voicemail Full The voicemail system cannot store any more messages, prompts and recordings. 1408/1416 Phone User Guide Page 173 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 175: The Phone Menus
Chapter 21. The Phone Menus 1408/1416 Phone User Guide Page 175 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... - Page 176 This menu is only available to a user who has been configured as a 'system phone' user by the system maintainer. 1408/1416 Phone User Guide Page 176 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com...
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Page 177: Features Menu
The system administrator controls whether you can access some of the menus. Others are only available if certain perquisites are met: 1408/1416 Phone User Guide Page 177 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... - Page 178 · The Mobile Twinning options are only shown if you have been configured to use mobile twinning. · The System Admin option is only shown if you have been configured as a 'System Phone' user. 1408/1416 Phone User Guide Page 178 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com...
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Page 179: Self-Administer Menu
21.2 Self-Administer Menu This menu is accessed by pressing the Features soft key and selecting Phone User and then Self-Administer. 1408/1416 Phone User Guide Page 179 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 180: Visual Voice Menu
The Email option is only available if configured by the system administrator. Hunt group and other user mailbox access is only available if configured by the system administrator. 1408/1416 Phone User Guide Page 180 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 181: Status Menu
The Phone Menus: Visual Voice Menu 21.4 Status Menu This menu is accessed by pressing the Status soft key. 1408/1416 Phone User Guide Page 181 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 182: Phone A-Menu
The following options are not used with IP Office and are not included in this documentation; Applications, Log- Answered, Log-Un-Answered, Log-Outgoing, Log-Bridged, Erase Contacts, Erase Call Log and Stay in Contacts. 1408/1416 Phone User Guide Page 182 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 183: Call Log Menu
21.6 Call Log Menu This menu is accessed by pressing the key. The diagram below summarizes the structure of the menu. 1408/1416 Phone User Guide Page 183 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 184: Contacts Menu
This menu is accessed by pressing the key. This menu is used to access your own personal contacts and the system directory of contacts. 1408/1416 Phone User Guide Page 184 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 185: Redial Menu
This menu is only used when you set your redial mode to List. The numbers (up to 10) shown come from your outgoing call log. 1408/1416 Phone User Guide Page 185 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 186: Phone Locked Menu
· None of the menus for your user settings can be accessed. · To unlock the phone requires your login code if you have configured a login code 1408/1416 Phone User Guide Page 186 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 187: System Admin Menu
21.10 System Admin Menu This menu is only available to users who have been configured as a system phone user. 1408/1416 Phone User Guide Page 187 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 188: Error Screens
Note that restricting menu access does not restrict access using available short codes and programmable buttons. However, those can also be removed or added by your system administrator. 1408/1416 Phone User Guide Page 188 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 189: Glossary
Chapter 22. Glossary 1408/1416 Phone User Guide Page 189 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 190: Abbreviated Ring
· N = No Calls (Do Not Disturb) An N is shown on your phone's display when you have do not disturb enabled. 1408/1416 Phone User Guide Page 190 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 191: Do Not Disturb Exceptions
· D = Diverting (Forwarding) Calls A D is shown on your phone's display when you have forward unconditional enabled. 1408/1416 Phone User Guide Page 191 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 192: Group
1408/1416 Phone User Guide Page 192 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... -
Page 193: Park Call
Twinning is a process whereby your calls ring on two phones. Twinning is only available if configured by the system administrator. There are two methods of twinning supported, internal twinning mobile twinning 1408/1416 Phone User Guide Page 193 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com... - Page 195 Chapter 23. Document History 1408/1416 Phone User Guide Page 195 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com...
- Page 196 · Clarification that phones need separate power supply unit if using button modules · Corrections and clarification to the ring tone selection options. 1408/1416 Phone User Guide Page 196 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com...
- Page 197 Call Waiting Call Log 35, 78, 83, 84, 85, 86 Divert Call from 35, 83 To voicemail 41, 95 1408/1416 Phone User Guide Page 197 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com...
- Page 198 Missed 19, 82 Mobile Twinning Service status 125, 126, 127, 159 Number 118, 137 Group listen 70 119, 160 1408/1416 Phone User Guide Page 198 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com...
- Page 199 Menu Send All Calls 110, 111, 158 Socket Headset 12, 13 Speaker Volume 71, 153 Stand 12, 13 Status 1408/1416 Phone User Guide Page 199 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com...
- Page 201 1408/1416 Phone User Guide Page 201 IP Office™ Platform 9.1 15-601040 Issue 09i (07 August 2015) Comments on this document? infodev@avaya.com...
- Page 202 Template: 16th April 2015 Performance figures and data quoted in this document are typical, and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments to the detailed specifications at its discretion.