Troubleshooting & Maintenance; Common Product Questions - Horizon Fitness 1.2T User Manual

TR OU B LE S H O OT I N G

COMMON PRODUCT QUESTIONS

ARE THE SOUNDS MY TREADMILL MAKES NORMAL?
All treadmills make a certain type of thumping noise due to the belt riding over the rollers, especially
new treadmills. This noise will diminish over time, although may not totally go away. Over time, the
belt will stretch, causing the belt to ride smoother over the rollers.
WHY IS THE TREADMILL I PURCHASED LOUDER THAN THE ONE AT THE STORE?
All fitness products seem quieter in a large store showroom because there is generally more
background noise than in your home. Also, there will be less reverberation on a carpeted concrete
floor than on a wood overlay floor. Sometimes a heavy rubber mat will help reduce reverberation
through the floor. If a fitness product is placed close to a wall, there will be more reflected noise.
WHEN SHOULD I BE WORRIED ABOUT A NOISE?
As long as the sounds your treadmill makes are no louder than a normal conversational tone of voice,
it is considered normal noise.
TROUBLESHOOTING - TREADMILL
Your treadmill is designed to be reliable and easy to use. However, if you experience a problem, please
reference the troubleshooting guide listed below.
SOLUTION:
The air shocks have been engaged prematurely. To correct this, tilt the machine on it's nose by lifting
the deck (light end) upwards. Step on the foot latch and fold down the deck so that it is horizontal. You may now
proceed with ASSEMBLY STEP 1.
PROBLEM:
The console does not light up.
SOLUTION:
Verify the following:
DOES THE RED LIGHT ON THE ON/OFF SWITCH LIGHT UP?
IF YES:
• Double check that all connections are secure, especially the console cable. Unplug and reconnect
the console cable to verify.
• Make sure the console cable is not pinched or damaged in any way.
• 2.2T - 5.2T: Raise elevation to 6% incline.
• Turn the power off and wait 60 seconds. Remove motor cover. Wait until all red LED lights have gone off
on the motor control board before proceeding. Next, verify that no wires are loose or disconnected.
IF NO:
• Verify that the outlet the machine is plugged into is functional. Double check that the breaker has not
tripped, it is on a dedicated 20-amp circuit, it is not on a GFCI equipped outlet, and it is not plugged
into a surge protector or extension cord.
• The power cord is not pinched or damaged and is properly plugged into the outlet AND the machine.
• The power switch is turned to the ON position.
PROBLEM:
(1.2T ONLY) The banding
straps were removed before ASSEMBLY
STEP 1 was complete and the machine has
sprung open and cannot be assembled.
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