Caller Id Is Not Shown; Cannot Send Or Receive A Fax - Lexmark MX410 series User Manual

Troubleshooting

Caller ID is not shown

Action
Contact your telephone company to check if your telephone line is
subscribed to the caller ID service.
Notes:
•
If your region supports multiple caller ID patterns, then you may
have to change the default setting. There are two settings
available: FSK (pattern 1) and DTMF (pattern 2).
• The availability of these settings in the Fax menu depends on
whether your country or region supports multiple caller ID
patterns.
•
Contact your telephone company to determine which pattern or
switch setting to use.
Does the caller ID appear?

Cannot send or receive a fax

Action
Step 1
Check if an error or status message appears on the display.
Is there an error or status message on the display?
Step 2
Check if the power cord is plugged into the printer and a properly
grounded electrical outlet.
Is the power cord plugged into the printer and a properly grounded
electrical outlet?
Step 3
Check the power.
Check if the printer is plugged in and turned on, and if Ready appears
on the display.
Is the printer turned on, and does Ready appear on the display?
Step 4
Check the printer connections.
If applicable, check if the cable connections for the following
equipment are secure:
•
Telephone
•
Handset
•
Answering machine
Are the cable connections secure?
Yes No
The problem is solved. Contact
support.
Yes No
Clear the error or status Go to step 2.
message.
Go to step 3. Connect the power
cord to the printer and
a properly grounded
electrical outlet.
Go to step 4. Turn on the printer,
and then wait until
Ready appears on the
display.
Go to step 5. Securely connect the
cables.
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customer