Toner Rubs Off; Toner Specks Appear On Prints; Transparency Print Quality Is Poor - Lexmark MX410 series User Manual

Troubleshooting

Toner rubs off

Leading edge
ABC
DEF
Trailing edge
Action
Step 1
From the Paper menu on the printer control panel, check the paper type,
texture, and weight.
Do the paper type, texture, and weight match the paper loaded in the
tray?
Step 2
Resend the print job.
Does the toner still rub off?

Toner specks appear on prints

Action
Replace the imaging unit, and then resend the print job.
Do toner specks appear on prints?

Transparency print quality is poor

Action
Step 1
From the printer control panel, set the paper type in the Paper menu to
match the paper loaded in the tray.
Is the paper type for the tray set to Transparency?
Step 2
a
Check if you are using a recommended type of transparency.
b
Resend the print job.
Is the print quality still poor?
Yes No
Go to step 2. Specify the paper type,
texture, and weight
from the tray settings
to match the paper
loaded in the tray.
Contact customer The problem is solved.
support.
Yes No
Contact customer The problem is solved.
support.
Yes No
Go to step 2. Set the paper type to
Transparency.
Contact customer The problem is solved.
support.
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