Paper Jam - Lexmark C920 Service Manual

241—244 Paper Jam
Note: Although tray 1 is shown, you can use the same procedure to clear any of the 241—244 or Check Tray 1—
4 messages.
Paper jam messages 241—244 and Check Tray 1—4 indicate a jam in one of the paper trays. To remove the jam:
1.
If you have a high-capacity feeder, pull it away from the printer.
2.
Open the jam access door for the paper tray indicated on the display.
3.
Remove the jam.
4.
Close the jam access door.
5.
Pull out the paper tray indicated on the display.
6.
Remove any damaged paper.
7.
Push down on the remaining paper in the tray until the bottom plate clicks.
8.
Close the paper tray.
9.
Press Go.
If the paper jam message continues, clear any paper from the paper path.

249 Paper Jam

Note: If you have an optional printer cabinet, the high-capacity feeder will be identified as tray 3.
A 249 Paper Jam Check Tray 5 message indicates a jam in the high-capacity feeder. To remove the jam:
1.
Open the high-capacity feeder top cover.
2.
Remove the jam.
3.
Close the cover.
4.
Press Go.
5056-XXX
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Diagnostic aids