Configuring The User Name And Password; Programmable Custom Buttons - ShoreTel 530 User Manual

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SETUP translates numerically to 73887
Step 2
Enter the phone' s password, followed by #.
Step 3
Press the # button to step through the phone options.

Configuring the User Name and Password

The user name and password is stored in non-volatile RAM on the phone.
Power cycling and normal phone operations have no effect on the stored name
and password. The VPN Concentrator authenticates the ShorePhone when the
phone attempts to establish a stunnel by verifying the phone' s username and
password is included in the user accounts on the Usernames' List panel.
New ShorePhones are shipped with this memory location vacant. The first
time a user power cycles the phone with the VPN parameter set to On, the
phone prompts the user for a username and password. The phone prompts for
these values if the VPN User Prompt and VPN Password Prompt parameters
are set to On; otherwise, the ShorePhone continues using the previous
memory contents when attempting to establish a tunnel.

Programmable Custom Buttons

The 560/560g IP phone has six custom buttons that can be programmed with
different functions. The system administrator can configure the custom
buttons via ShoreWare Director on behalf of a user or can enable permissions
for an individual user so that the user can modify the custom buttons on the
IP phone via the telephone interface.
The list below contains the different functions that can be assigned to the
buttons of a phone, allowing you to create shortcuts for operations that would
normally require pressing two or three buttons.
Barge In – Barge In allows users with proper permission to enter into an
existing call. This feature is useful for certain users including operators,
executive assistants, trainers, and ACD supervisors that must enter calls
for important business reasons. A custom key can be programmed to
invoke the barge in feature as well as optionally include a specific
extension for quick, one-touch feature operation. If you need this
feature, please review with your system administrator.
Bridged Call Appearance – Bridged Call Appearances shares call
appearance information across many separate IP phones, offering the
benefit of faster call handling between users. The feature is intended for
key system environments (small offices or branch offices), such as an
auto dealership or small bank with 4 trunks and 8 IP phones. Please refer
to "Bridged Call Appearances" on page 38 for more information about
managing calls using Bridged Call Appearances.
Call Appearance – Call appearance represents a phone call on your
extension. Please refer to "Answering Additional Calls" on page 14 for
more information about managing calls on your extension.
35

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