ShoreTel 930D User Manual
Base station and repeater
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Also See for 930D:
- User manual (59 pages) ,
- Quick reference (2 pages) ,
- Planning and installation manual (100 pages)
Table of Contents
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Table of Contents
Troubleshooting
Related Manuals for ShoreTel 930D
Summary of Contents for ShoreTel 930D
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Page 1: User Guide
ShoreTel IP Phone 930D Base Station and Repeater User Guide May 2013... -
Page 2: Version Information
Printed in the United States of America. Contents of this publication may not be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without prior written authorization of ShoreTel, Inc. ShoreTel, Inc. reserves the right to make changes without notice to the specifications and materials contained herein and shall not be responsible for any damage (including consequential) caused by reliance on the materials presented, including, but not limited to typographical, arithmetic or listing errors. -
Page 3: Table Of Contents
Accessing Site Survey Mode ..........24 ShoreTel IP Phone 930D... - Page 4 Table of Contents Base Station and Repeater User Guide ShoreTel IP Phone 930D...
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Page 5: Before You Start
About This Book This book is intended for those who install, administer, or use the ShoreTel IP Phone 930D. It describes the features of the base station unit and the repeater unit. This document should be used in conjunction with the ShoreTel IP Phone 930D Planning and Installation Guide. -
Page 6: Related Documents
Before You Start Related Documents Related Documents The following documents are also available: ShoreTel IP Phone 930D Planning and Installation Guide ShoreTel IP Phone 930D Handset User Guide Base Station and Repeater User Guide ShoreTel IP Phone 930D... -
Page 7: Chapter 1 Using The Base Unit
Make sure that all of these items are included in the base unit package: 1 x IP930D base 1 x base charging stand 1 x printed Safety, Warranty, and Regulatory Information sheet 2 x wall mounting screws and anchors ShoreTel IP Phone 930D Base Station and Repeater User Guide... -
Page 8: Base Overview
Using the Base Unit Base Overview Base Overview The illustrations below show the front view and back view of the IP930D base. Front View Base Station and Repeater User Guide ShoreTel IP Phone 930D... -
Page 9: Rear View
New Zealand. The IP930D handset detects the frequencies used by the base and adapts automatically. For more information, see the ShoreTel IP Phone 930D Planning and Installation Guide. ShoreTel IP Phone 930D Base Station and Repeater User Guide... -
Page 10: Readying The Base For Use
Readying the Base for Use Readying the Base for Use 1. Prepare the configuration files for the base and upload them to the FTP server. See the ShoreTel IP Phone 930D Planning and Installation Guide for instructions on how to prepare these files. -
Page 11: Installing The Base
All bases must all be installed on the same subnet. For more guidance on where to locate bases when installing your system, see the ShoreTel IP Phone 930D Planning and Installation Guide. ShoreTel IP Phone 930D Base Station and Repeater User Guide... -
Page 12: Resetting The Base To Factory Defaults
Monitoring a Base with the LED Indicator The base has an LED indicator on the front that can be used to monitor the base’s status. Additional information on the base status is available using ShoreTel IP930D Manager. LED State Description No power. -
Page 13: Chapter 2 Using The Repeater Unit
18 Installing the Repeater on page 18 Restoring a Repeater to Factory Defaults on page 19 Monitoring a Repeater with the LED Indicator on page 19 ShoreTel IP Phone 930D Base Station and Repeater User Guide... -
Page 14: Unpacking The Box
1 x printed Safety, Warranty, and Regulatory Information sheet 1 x wall mounting screw and anchor Repeater Overview The illustrations below show the front view and back view of the IP930D repeater. Front View Base Station and Repeater User Guide ShoreTel IP Phone 930D... -
Page 15: Rear View
If repeaters are positioned correctly, the mobile handset will automatically switch from cell to cell with no noticeable interruption. Correct positioning means overlapping the coverage area of the base station or other repeaters. ShoreTel IP Phone 930D Base Station and Repeater User Guide... -
Page 16: Powering The Repeater
Using a PoE Wire Adapter to Power the Repeater on page ARNING Do not use extension cables to lengthen the AC adapter cable; doing so can cause the repeater to malfunction. Base Station and Repeater User Guide ShoreTel IP Phone 930D... -
Page 17: Using A Poe Wire Adapter To Power The Repeater
Use the Linksys splitter to provide power only; do not use the Ethernet cable provided by the splitter. See the illustration below. Splitter Ethernet cable (do not use) PoE wire adapter Linksys splitter Repeater Powered Ethernet cable plugs in here ShoreTel IP Phone 930D Base Station and Repeater User Guide... -
Page 18: Registering A Repeater To A Base
1. Configure the bases in your system to permit repeaters to register, and to assign synchronization relationships for each repeater. 2. From the Base Security page in ShoreTel IP930D Manager, enable registration on the base with which you would like to register. Enable registration on only one base at a time; otherwise, the repeater may attempt to register with the wrong base and delay the registration process. -
Page 19: Restoring A Repeater To Factory Defaults
diameter can be used to mount the unit on the wall. For information more information, see the ShoreTel IP Phone 930D Planning and Installation Guide. Restoring a Repeater to Factory Defaults While the repeater is powered, press and hold the reset button on the back of the unit for 3 seconds or until the repeater’s LED indicator turns red. - Page 20 Using the Repeater Unit Monitoring a Repeater with the LED Indicator Base Station and Repeater User Guide ShoreTel IP Phone 930D...
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Page 21: Chapter 3 Troubleshooting
Ethernet cable. Problem: The LED indicator on the base is winking green (800 mS on/200 mS off) and never becomes steady green. ShoreTel IP Phone 930D Base Station and Repeater User Guide... -
Page 22: Troubleshooting For The Repeater
Another cause may be an error in the configuration files for this base. Re-check the configuration files for the base, following the guidelines provided in the ShoreTel IP Phone 930D Planning and Installation Guide. Problem: The LED indicator on the base is winking red (800 mS on/200 mS off). - Page 23 2. In this mode, detect the RPN of the repeater that is in debug mode (it will be the left-most RPN on the site survey screen). 3. In the Manage Bases page of ShoreTel IP930D Manager, obtain the IPEI for the repeater that you identified by RPN in the previous step.
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Page 24: Accessing Site Survey Mode
Note The RPN is a unique identifier assigned to each base and repeater in the system. RPN assignments are included in the Installation Summary generated by the ShoreTel IP930D Configuration Tool during installation. 4. Press End/Power to exit the Settings menu.