Avaya 3810 Installation And Use Manual page 43

If your Avaya 3810 Wireless Telephone is not performing to your expectations,
try the suggestions provided in the following table. If you are still unable to
resolve the problem, contact your telephone System Administrator.
Do not attempt to service this unit yourself. All service must be done by
qualified service personnel.
Condition
Charge LED
does not light
when handset is
placed in
charger unit.
Conversation is
interrupted
frequently.
A
Troubleshooting
Suggestion
Make sure the AC adapter is plugged into the
charger unit and wall outlet. If the AC adapter
is plugged into a wall outlet with a switch,
make sure the switch is turned on.
Make sure the handset is properly seated in
the charger unit.
Make sure the battery is properly seated in the
handset.
Make sure that the charging contacts on the
handset and charger unit are clean. Use a soft
dry cloth to clean contacts. Do not use any
liquids or solvents.
Make sure that the base unit antenna is fully
vertical.
Move closer to the base unit.
43